Xplore Outage Report in Cavan, Ontario
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Cavan, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cavan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (75%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (1%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Cavan, Ontario
Latest outage, problems and issue reports in Cavan and nearby locations:
-
Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
-
Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
-
Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
-
Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
-
Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
-
Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Sean Hollywood
(@seanphwood_sean) reported
@Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!
-
Scott Wallace
(@Darsaw1217) reported
@SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.
-
Canadian Karen Walker🎶👩🏻💻🌈🍷🏈
(@jlitke1) reported
@SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"
-
Alan
(@Awallis11) reported
@wallisdesigns @Xplornet This is very poor customer service xplornet and unacceptable. At the very least you need to send out a Tweet to let your customers in Prince Edward County know what the status is - Monday/work-day is fast approaching, please put send a message ASAP.
-
Chris Galway
(@chrisjgalway) reported
Maybe the reason @Xplornet isn't communicating outages is because they are using themselves as an internet provider and their service is down
-
amy
(@purvis_amy) reported
@Xplornet can you kindly get your **** together already- a week plus with spotty crappy internet signal. Need internet to work in order to you know, pay your inflated bullshit fees. #rural #ontario #pec
-
butterdave
(@butterdave) reported
@Xplornet Hi! happy customer (on the LTE package) based in Prince Edward County. Is there an outage in my area? Is there a webpage for xplornet that i can go to? If not, I believe investing in a status page would save customer confusion and time spent for your call centre reps
-
Dave Nuttall
(@Dnuttall1985) reported
@Xplornet internet's been down 3 days, what's up???
-
Tara Jeles
(@Sojeles) reported
My address is considered rural even though i am 8 minutes from a city with 98,000 population. Try getting internet.... @Bell 👎🏻 @Rogers @Xplornet 👎🏻. Yet a borrowed Ipad from school with Rogers data can hotspot Netflix like crazy. No help from any of those companies though!
-
Aaron Miller
(@awmiller21) reported
@chrisjgalway @Xplornet Our service has been off and on over the weekend. This after a recent upgrade to ‘faster and more reliable’ (and more expensive!) service.. Yet, @Xplornet will continue to bill.