Xplore Outage Report in Cavan, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Cavan, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cavan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Cavan, Ontario
Latest outage, problems and issue reports in Cavan and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Brock
(@BrockLupton) reported
@Xplornet What is going on with this outage in Napanee, Ontario? I've had no service since at least 0900. Was this scheduled? Why wasn't there any notification and why don't you provide updates on outages?
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Maureen. 🇨🇦 🇺🇦
(@4mlm3) reported
@BrockLupton @Xplornet Since they won't get back to you I will. Throughout the day their support number had a message saying they had issues with their Deseronto site, affecting Napanee. The message is gone now so hopefully that means things are fixed. Fingers crossed.
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J.L. 1285
(@CAWguy) reported
@David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.
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Charles Banton
(@WiredWizard69) reported
Best or Worst part is, in the last year a company called metroloop ran fibre at the end of the road after 5 years of Bell saying THEY would. BUT.. xplornet bought out metroloop.. BUT, they ARE offering 300 mbs unlimited fibre for $60/month compared to starlinks 100 mbs?? for $150
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🇨🇦 Tom Crinstam 🇨🇦
(@TomCrinstam) reported
wants to help us out by donating a unit, it will likely be through Xplornet as we just can't afford anything else. Once that happens, I hope to add some live feed nature cams around the property.
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Eric Davidson
(@cartooningguy) reported
@Xplornet Glad somebody’s getting better service! Our tower near Wooler, ON was supposed to be upgraded in the 1st QTR of 2022. Guess that’s not happening. 🤨
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Hylohs
(@HylohsFFA) reported
@GMWald @Xplornet Same it’s unbelievable and garbage
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michel levesque
(@michell01654998) reported
@Xplornet @Michell72782678 yes i know i got a small problem right now
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KennyJ
(@ingenity) reported
@Xplornet Aside from the outages, the service has been total crap from the start, yet, the tech is theorhetically good. Save your money and wait for Starlink
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Rod Turner
(@AmiskAggie) reported
@MelissaRDowning Ours has gone down significantly and support is looking into why. Although it is still 8X faster than Xplornet, no spinning wheel of hell and voip is like a regular phone. Cell coverage has become non existent over the last 10 days too.