Xplore Outage Report in Cavan, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Cavan, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cavan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Cavan, Ontario
Latest outage, problems and issue reports in Cavan and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Reid
(@IainReid10) reported
@xplornet Your service is dead in Bradford, ON right now. Any news?
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Jessica VanDusen
(@Jesticul8Wildly) reported
Have I mentioned how much I hate @Xplornet? If so, have I lately? Because they’re terrrrrible. SO terrible.
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🇨🇦Concerned Canuck🇨🇦
(@Cre8iv_Canuck) reported
Rant - I'm so tired of paying DOUBLE the internet rate for unreliable and slow internet with @Xplornet than just 15min up the road where they have fibre optic. I'm not that rural! 🤬 10+ year customer just keep getting the run around, I just can't be bothered calling anymore.
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Steve Bowley
(@SMBowley) reported
@redjane I feel your pain - used to be an Xplornet satellite customer at our farm, and had that kind of performance all the time. Isn't Musk's new sat service available in E.Ont now?
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Ernest
(@nielsernest) reported
@Xplornet has such bad tech support that it took them over half an hour to figure out that my service was down because the their tower was under maintenance. #poorservice #xplornet
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hunter
(@thehunter6421) reported
@joeya1976 @SpaceXStarlink @Xplornet Mine is the same way, we don’t even get half of what we pay for, it’s unreal how bad it is
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Francine Legris
(@francine_legris) reported
@missycs84 @Teach_Laidlaw It’s high speed available I live way out in the country & have what’s called Xplornet satellite internet it is likely the slowest and worst internet in Canada… and my son can do online school no problem….. like ours is so bad we can’t even LOAD Netflix, let alone watch it lol
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Debbie
(@Debbie_L62) reported
@Xplornet I'm a Frustrated customer! My internet in eastern Ontario has been either extremely slow like Dial-up or nothing at all! This has been going on since June 10th! With multiple calls and still hasn't been resolved!! I have to use my data on my phone to do schoolwork!😡😡
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🇨🇦Concerned Canuck🇨🇦
(@Cre8iv_Canuck) reported
@Xplornet You have no service options to better meet our needs. You tell us you do but then 6months later back to square one. I'm done! Especially when the person on the other end yesterday (after 1.5hrs) tells us it's YOUR modem that failed and we have to pay to fix it!?
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Ameya Dalvi
(@ameyaD16) reported
@Xplornet Your customer service is as bad as your internet service. They cant help me at all. Such a bad experience