Xplore Outage Report in Cavan, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Cavan, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cavan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Cavan, Ontario
Latest outage, problems and issue reports in Cavan and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Isabh352
(@isabh352) reported
@Xplornet what a joke to finally speak with a manager and then only get fed lines from a script. Also a joke when the script get twisted and contradict itself. It’s not because we’re xplornet customers that were stupid. We don’t have a choice, there’s no other options :(
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Dan Twinn
(@Twinntech) reported
@Xplornet down again. Thought I was going to hear from someone in escalated support team. So far no.
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Stephen Robson
(@stephenlrobson) reported
I dont tweet often, but lately it seems like the only thing I have to tweet about is how bad the internet service is from @Xplornet - another wk of low speeds and intermittent disconnects!
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Dan Twinn
(@Twinntech) reported
@Xplornet still down
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glenn agar
(@glennagar2013) reported
@Xplornet I'm at a loss. No internet for the 4th week. First tech would not accept service request because I was not in their service area. Second tech unable to repair as he does not have equipment to repair Satelite LTE. What's next?
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Nicolas Caporicci
(@Totalnick56) reported
@Xplornet my internet in and off... i’m paying for 50mb and barely get 2mb... this is awful....
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Austin Bailey
(@TheRealSykesYT) reported
@Xplornet there an outage or something? Got home from work and zero internet. Power cycled everything and nothing
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cherokee
(@trailhawk2013) reported
@Xplornet UP TO is the key word. I live right beside the tower,I’m lucky if I get 25/3. You need to add more equipment to your towers instead of more people. You used to be good &now you are just money hungry. Charging people for a service call to fix your ****. I don’t own the equipment.
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Katherine Barks 🇨🇦
(@barks_katherine) reported
@Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.
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Linda Kennedy
(@lindajvkennedy) reported
@downdetector xplornet very awful today. My College son can't do his schoolwork. He's paying for his courses and we're paying xplornet for service that is not good everyday. I could understand once in awhile but this is ridiculous--BTW, it's not our equipment.