Xplore Outage Report in Cavan, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Cavan, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cavan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Cavan, Ontario
Latest outage, problems and issue reports in Cavan and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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m3t4lw01f
(@m3t4lw01f) reported
Another evening of @Xplornet Internet not working for the simplest tasks. Can't even ask Google Assistant to do a broadcast. My connection is so slow, it times out before it can even tell Google's servers what I want to do. @APLenehan you're pathetic, and your company sucks.
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m3t4lw01f
(@m3t4lw01f) reported
I bet the person that reads @APLenehan's Twitter (let's be honest, he doesn't do it for himself) must have to chuckle at all the crap people give him for how shitty his company @Xplornet is. Hi guys, nothing personal, the company is just awful and needs to die is all.
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RYM
(@TheDaisyMemo) reported
@Xplornet What’s going on with the service in Cumberland? For over a month now the service has been shitty and in and out. In a time of lockdown, how are people supposed to work from home if they can’t get a stable internet connection. When we called in Dec... 1/2
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Fast Jeff
(@fastjeff) reported
@Xplornet Xplornet is so slow or down, might as well do something while stuck at home
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m3t4lw01f
(@m3t4lw01f) reported
@CircularLogic89 @Xplornet @CRTCeng Got it, so the only thing it could be is weather or load since their antenna is mounted 5m above my roof and has line of sight to their tower. It's still **** rain or shine, so it must be load, which is a business practice, not a technical limitation. They've oversold, period.
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sampaguita ll 🇨🇦
(@Sampaguita_II) reported
.@Xplornet, power companys warn their customers before planned maintenance so any one working at home can reschedule zooms, emails etc. Why do you just shut things down with no warning when people have to work from home using the internet? Show some concern for you customers!
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Lexie. #B.L.M
(@joanlemmesmash) reported
@Xplornet hey instead of posting nature pictures, why don’t you update your customers about their outages? Your tech support Line now goes to an automated message and cannot call through. I work from home for the gov’t, but can’t even update my supervisor for an ETA of service.
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CircularLogic
(@CircularLogic89) reported
@m3t4lw01f @Xplornet @CRTCeng While those articles refer to *cellular signal, the wireless home internet via LTE would be affected similarly
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m3t4lw01f
(@m3t4lw01f) reported
I used to enjoy burning Xplornet in these tweets because you kind of need a sense of humour when you're a customer of theirs. My sense of humour about this is rapidly turning into a sense of rage at their utter incompetence at doing anything other than collecting a payment.
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JWG
(@buddydog09) reported
@Xplornet Even their signage refers to the mythical "up to" 50 Mbps. I have NEVER, and I mean now once had a speed test over 5 Mbps, and I pay for 25 MBps. Maybe I should only pay "up to" the amount you charge. I know you will respond with your usual "contact us" crap but wont change.