Xplore outages and service status in Essex, Ontario

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Essex, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

• 
  Izabela 🇨🇦 (@thecastle85) reported 20 minutes ago from Leamington, Ontario

  @Xplornet where is our wifi? Neighbours affected too..... spotty wifi for over 24 h. Help

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Devin Rabey (@Devin_Rabey) reported 4 minutes ago

  @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

• 
  AtomicHydra (@atomic_hydra) reported 5 minutes ago

  @xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.

• 
  Tybernicus (@Tybernicus17) reported 7 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

• 
  Derek McLean (@dmclean82) reported 7 minutes ago

  @xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 11 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Nick Dodd (@nickdodd) reported 13 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 13 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  AtomicHydra (@atomic_hydra) reported 13 minutes ago

  @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

• 
  🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported 16 minutes ago

  @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

• 
  🎃CelticMagician🎃🏳️‍🌈 (@CelticMagician) reported 16 minutes ago

  It may not seem like a lot, but we legit have not had this problem since our days with Xplornet. Starlink, you doing okay buddy? The occasional hiccup is a given because of trees, but that wasn't what this was. :/