Xplore

Xplore Outage Report in Essex, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Essex, Ontario 12/28/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

  • thecastle85 Izabela 🇨🇦 (@thecastle85) reported from Leamington, Ontario

    @Xplornet where is our wifi? Neighbours affected too..... spotty wifi for over 24 h. Help

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyTatro12 Danny Tatro (@DannyTatro12) reported

    @Xplornet @dirtyspades You guys are a ****** joke, he's saying your CUSTOMER service is what is the issue.

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @JeddorePhil @Xplornet @fanCRTCProfling Never got any such calls

  • rekounas rekounas (@rekounas) reported

    @Xplornet I don't have an account. I called multiple times to get LTE, but have been told that I am a little out of range, even though neighbors down the road from me are on LTE. I am not interested in satellite as I work from home and would chew through the bandwidth in about a week.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @JeddorePhil @FrankReardon1 @Xplornet What system exactly? Are you able to take a screenshot of the notice (remove your private information)? I read Xplornet was shutting down in a certain area(s), is it related to that?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Thanks for keeping everyone updated on where not to go. I suppose the food bank thing is nice, since I can't Google where my local one is using your service. I'll sacrifice my data plan to Google that instead of talking to you guys in person, though.

  • DianeAshe8 Diane Ashe (@DianeAshe8) reported

    @Xplornet @phantomfarmerSK I switched to 5LTE. Tonight at 9pm. I am getting download speed of 0.30 and upload of 0.19 Ping 87 . How can you charge me over $100 a month plus $6 for your router for this garbage. I am one 62 year old person with a laptop trying to open an email. This is crap!

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Have to hang up. Got things to do 😡 this is crazy

  • dirtyspades Mat (@dirtyspades) reported

    @Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Xplornet @CCTS_CPRST Thx again. Just checked it out. And that's not what I'm looking for at all. This seems to me to be an unfair trade practice. Is there nowhere I can go with a complaint about signing up for a service the company seems to have no commitment to delivering?

  • JohnMasswohl John Masswohl (@JohnMasswohl) reported

    @VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.