Xplore

Xplore Outage Report in Godfrey, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 01/29/2026 18:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevin7113 Kevin Smith (@Kevin7113) reported

    @lisaolie @Xplornet Is xplornet service transferable from home to a cottage?

  • JimRoe_Toronto Jim Roe (@JimRoe_Toronto) reported

    So, @Xplornet tells an Ontario senior, who has been a customer for years, to risk life and limb by climbing up on an icy roof in the middle of winter to retrieve 10 year old tech or else risk a fine? Really, @Xplornet, really? Friends, please help me amplify this.

  • onepunchhockey onepunchhockey (@onepunchhockey) reported

    @Xplornet service is down in southwestern Ontario? Power cycled and still no internet.

  • Ehtrain8 Eh-train 🇨🇦🇺🇦 (@Ehtrain8) reported

    @Xplornet This is the worst scam of an internet service. Sign up for #starlink instead and save yourself the headaches

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    For 2 full years now, I've relied on @Xplornet Fixed Wireless for my connectivity during the pandemic. It consistently delivers high quality service, powering multiple computers and concurrent HD video streams Fixed wireless is a viable rural broadband solution #CRTC #CDNtech

  • SteveHa20214081 Steve Hanson (@SteveHa20214081) reported

    @Innectic @SpaceX The internet from viasat xplornet wild blue etc geosats is poor 24/7 365 . Starlink is a great option. Even if a few bumps. Outages are minimal unless it was mounted where trees interfere.

  • rustysask russ hall (@rustysask) reported

    @PremierScottMoe Any one of us with the ‘Kings of Throttle’ Xplornet shouldn’t find that hard. Last evening after being dropped from another Zoom meeting, I called ‘’again.’’ As usual I’m stupid and they are smart kind of conversation went on with Xplor for an hour instead of my Zoom meeting.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • HREBrookwater Brookwater Farms (@HREBrookwater) reported

    @Xplornet Getting 10× with Starlink . Explornet di not even want the equipment back . When we canceled they offered the service for $100 less

  • Ctbp1999 Crystal (@Ctbp1999) reported

    @Xplornet The service sucks so bad