Xplore

Xplore Outage Report in Godfrey, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 12/01/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    Can @Xplornet tell me why I am paying for internet & telephone service that is down more that it’s up. during this pandemic we are to stay away from family and friends and connect through internet etc yet the service we have had it was installed last month is almost nonexistent

  • rammyramramram Ram (@rammyramramram) reported

    @m3t4lw01f @Xplornet @APLenehan How can a company possibly even charge you money for service that is quite literally worse than the network at an overcrowded starbucks

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet I have been on the phone with you for over an hour everyday since the internet has been “restored” and still, no resolution. I have to wonder what you think my time is worth? 6 additional hours and counting and yet no action!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet is so bad tonight that I can't control any of my smart devices. My hub says it's connected, but commands just fails. Google Assistant just says, "I'm sorry, I can't reach the Internet right now."

  • GreatRootBear Richard Ng (@GreatRootBear) reported

    @Xenhas Lol. Not suspicious at all. My xplornet sat service has been unusually stable this weekend too.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    At least @elonmusk doesn’t block and censor users like 👍 @Xplornet unless they criticize him for something that he does wrong 😑 or don’t support his business 👨‍💼 practised otherwise besides being critical

  • NotSayin5 🥓🌹🥓Bacon! 🌹🥓🌹 (@NotSayin5) reported

    @Xplornet Xplornet a useless internet service , cancelled the service had a credit given to me the week before because the service was so bad & they have negated $80 credit off a fixed income senior citizen & also charge me $250 for the removal & recovery of the modem, shameful!!!

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @Xplornet Yes, just look at all the awesome things you can do when your Internet service is awful. Gardening, baking bread... you name it!

  • DatVonGuy Von (@DatVonGuy) reported

    Just found out @CCI_Wireless was bought by @Xplornet, so that explains the shitty service suddenly happening.

  • gfidd gfidd (@gfidd) reported

    @Xplornet HAHAHAHAH. Must be a staff member. Because I was with them for 4 years and it was utter bs for 3.5 of those. Oversold crap. Not upfront about how debilitating their ITMP is. Not upfront about their ITMP at all.