Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Nick 🇨🇦
(@ml66sc87) reported
(1/2) Thx for NOTHING @Xplornet Tech came out and said only fix is to put dish in in ground pole. “They’re next to impossible to find. Call us when you find it and have it installed”. So now NO internet for weeks or more.
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brandon
(@billgatescooka) reported
@Xplornet Most of your tweets seem like random fun fact so this is a random fun fact to not even 10 minutes ago my router couldn’t even detect an Internet connection because your service was so slow you’re meaning to tell me you’ve rolled out 100 MBPS plans in New Brunswick
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Sandy McKinnon
(@Sandy_McKinnon) reported
@Xplornet Tsk - “up to” service advertising is false and misleading to the consumers. How about “never below” as a marketing gimmick! Come on Elon!!! Fill my request!!!
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Matthew
(@tigersvain) reported
@Xplornet Its usually what they advertise for speeds during the day but at night when the towers are busy its garbage
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OldUmpire81
(@HelenPa92203258) reported
@Xplornet You took my $100 + a month for way too long .. crappiest internet connection ever ! Don’t trust what you’re told .. horrible coverage and worse service !
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Hugh G Rekshun
(@ThirtyStone420) reported
It’s ok @Xplornet I upgraded my data plan on my phone for times like this (literally every day at this time) when your **** *** service slows to a god damn crawl. #cantwaitforstarlink
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Filipe Silva
(@Fsilva1974) reported
@Xplornet Any issues with the Lynville tower in Ontario, previously with Silo wireless?
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🇨🇦 Sam 🇬🇧🇨🇦
(@Sam_Fibonacci) reported
@Xplornet @trubesb Stop saying you are sorry It means nothing! You are not sorry because if you were you would improve your service, you are just giving lip service. I have dealt with you people off and on (now off) for more than 20 years nothing has changed.
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Gerard Cooke
(@GerardCooke8) reported
@ScottWJones93 @jbondguy007 @Xplornet Our Pugwash NS tower is the same. Disgraceful service for what they charge.
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brandon
(@billgatescooka) reported
@Xplornet And then boast about the service when half the towers are oversold from your lack of care and you could care less about the customers you only care about making money and only upgrading the network if necessary maybe it will be upgraded to provide 50 in June