Xplore Outage Report in Godfrey, Ontario

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

• 
  Steve Koopman (@koopy) reported 46 seconds ago from South Frontenac, Ontario

  So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

• 
  Steve Koopman (@koopy) reported 6 minutes ago from South Frontenac, Ontario

  @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

• 
  Brad Duffy (@gbdmedia) reported 7 minutes ago from South Frontenac, Ontario

  @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

• 
  Steve Koopman (@koopy) reported 13 minutes ago from South Frontenac, Ontario

  @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

• 
  Steve Koopman (@koopy) reported 13 minutes ago from South Frontenac, Ontario

  The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

• 
  Chris Hammer (@hammer4974) reported 39 minutes ago from South Frontenac, Ontario

  @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

• 
  Steve Koopman (@koopy) reported 44 minutes ago from South Frontenac, Ontario

  I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Morrison (@SeanMor27198990) reported 6 minutes ago from Hampton, New Brunswick

  @SucksXplornet Xplornet really has no experience with 5G whatsoever and they’ll use the 5G Connection to bring you into a fake Internet Server that you cannot normally get with regular Internet and their service is too crappy and cheap and it doesn’t really provide any 5G Internet whatsoever

• 
  Sean Morrison (@SeanMor27198990) reported 7 minutes ago from Hampton, New Brunswick

  @SucksXplornet @CRTCeng Xplornet is the worst Internet in Canada 🇨🇦 while Bell has the best Internet in Canada 🇨🇦 and they are both rural Internet Providers

• 
  Sean Morrison (@SeanMor27198990) reported 10 minutes ago from Hampton, New Brunswick

  @SucksXplornet @Google Xplornet does actually have 5G Internet already but it’s not really that great 👍 and all they do is try to bypass all the @Google Service that you get with 4G and it messes with your Internet and you shouldn’t use the service at all and they use fake content from @Google

• 
  Sean Morrison (@SeanMor27198990) reported 12 minutes ago from Hampton, New Brunswick

  @SucksXplornet If everyone in NB used the Internet more often and their weren’t any people going to school 🏫 like myself as an adult 🧑 then everyone would have to switch over to Bell 🔔 in order to cut back on the cost 💰 of Internet Service IT MIGHT BE WHY XPLORNET BLCOKED ME ON TWITTER

• 
  MrSeventy8 (@MrSeventy8) reported 13 minutes ago from North Stormont, Ontario

  @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.

• 
  Jesse Campbell (@INeededTheMoney) reported 13 minutes ago from Zorra, Ontario

  @Xplornet Could you provide a decent service then? Literally the most expensive, slowest internet, since dial up!

• 
  AC (@GroulxGrant) reported 13 minutes ago from Nipissing, Ontario

  . @Xplornet offered to waive overage fees during covid. This offer suddenly stops and now I’m on the hook for close to $400! I didn’t even know I was over!! Been a customer since 2013 and customer ser. basically told me to cancel my service if I didn’t like it. So disappointed.

• 
  Cory Morgan (@CoryBMorgan) reported 14 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• 
  Sean Morrison (@SeanMor27198990) reported 16 minutes ago from Hampton, New Brunswick

  @SucksXplornet You can cheat with Xplornet but you cannot cheat with Bell or Rogers but you can only cheat bell and Rogers with 5G Service unlike with Xplornet where I cheated then through algorithms

• 
  Piper 💫 (@PiperYeen) reported 17 minutes ago from West Perth, Ontario

  My internets been out since last night -_- fml xplornet sucks