Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra Whitney
(@SandraW33736453) reported
@Xplornet Don’t be fooled, they have overloaded their system and the service is ****!
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Justus Hickey 🇨🇦
(@justushickey) reported
I am 15 minutes into being a #Starlink customer, and I can't remember ever being happier with a purchase. Looking forward to the call with @Xplornet very, very much.
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Roy Grosfield
(@imkice) reported
from
County of Newell No. 4, Alberta
@adrienneivey @Xplornet I couldn’t get away fast enough from that garbage provider. Total crap
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Denise Miller
(@DeniseMiller76) reported
@56kz2slow @KingstonLsd This is the worst wind I can recall in a while. I am scared my @Xplornet antenna is going to get ripped off my roof! Its all fun and games until the internet is gone. LOL!
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Jim Roe
(@JimRoe_Toronto) reported
So, @Xplornet tells an Ontario senior, who has been a customer for years, to risk life and limb by climbing up on an icy roof in the middle of winter to retrieve 10 year old tech or else risk a fine? Really, @Xplornet, really? Friends, please help me amplify this.
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Rob Ferguson
(@RRMF13) reported
@Xplornet So I can sit on hold because you’re “experiencing higher than normal calls” to be told to unplug my power supplies and that the problem is my equipment and I need to buy another router?
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AA-Ron
(@aar0nsadler) reported
@EarEigna @SteveS62 As crazy as this may sound, I found my experience with xplornet didn’t align with that of most others. I paid for 25mbps service and almost always found I got 30-35 consistently, and no down time ever.
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Mark Carlson
(@carlson_mark) reported
@adrienneivey @JamieDumalski @Xplornet I would enjoy the service more if I was allowed to pay my bill “intermittently” or when I felt like it, similarly like the service is being delivered. 10 cents at a time or something like that #xplornetdumpsterfire
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Corey M
(@HuronHunter92) reported
@Xplornet why does your service suck all the time?.. internet is down
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Robert Mcelroy
(@RobertStope1973) reported
@justushickey @Xplornet Even trying to cancel is a painful experience. Satisfying though.