Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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SweetSENSations
(@StugatzInOtown) reported
@Xplornet Too bad your customer service sucks. 3 weeks of waiting for you to show up and nada. Be better.
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My So-Called Perspective
(@lauren_blogger1) reported
Because we have useless @Xplornet wifi, my son has to use his and our phone data. One day of school online used TWO GIGS of data. A day. Is this something the govt is going to compensate for as well?? We’ve blown through data for months. **** you @fordnation
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Chark
(@_chark2020_) reported
@Xplornet Sssssssllllllloooooowwwwwwwwwwweeeeeeesssssstttttttttttt service ever. Worse than dial-up. And don't @ me to call your tech help. You need more cables, or towers, or whatever. Your issues are not user errors. Nice try though.
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Mads Sandbakken
(@MadsTS) reported
@Xplornet I sent a DM but no response as usual. The only thing reliable are my astronomic monthly bills. I'm on the track for over 10 k in household internet use. Internet that is unreliable and slow. It rains it doesn't work. During the day doesn't work. I feel taken advantage of.
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InvertedCow
(@CowInverted) reported
@Xplornet And here I am with your **** service costing me another grand in lost productivity because it can't up load faster than canada post! Seriously 14 hours for a half Gig file this is not acceptable @SucksXplornet
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McD
(@McD4343) reported
@elonmusk Build ground stations in Canada pls help xplornet are crooks satellite internet from xplornet the bill are in the thousands each month save us rural Canadians
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Denis LeBlanc
(@DenisMseop387) reported
@Xplornet no internet service in South Frontenac area...is there supposed to be an outage or something? We have work and school that depend on this service!
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JRA
(@joeya1976) reported
I can't wait for my @SpaceXStarlink to arrive. Unfortunately @Xplornet is my only option right now and it is absolute garbage. My daughter can't do her online learning as the internet is down as usual.
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WhiskyTangoFaded
(@whiskeyfated) reported
@Xplornet i would like my internet not to dip after midnight when i game if possible. Like every night. Every night. Otherwise lose another customer
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Iain Reid
(@IainReid10) reported
@xplornet Your service is dead in Bradford, ON right now. Any news?