Xplore

Xplore Outage Report in Godfrey, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 03/04/2026 08:50

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @starkinly @Xplornet Yes, Sara. It is. You will deal with outages and extreme slow speeds ALL THE TIME. And when you call to troubleshoot the issue too many times, they will BLOCK your phone number to stop you from calling like they did with me. They will still take your money though.

  • thepooppack mas (@thepooppack) reported

    now that all xplornet customers are leaving the service just got better??? so ur tellin me there was too many people

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @moseleywilliams Sure wish I had access to internet. Sadly, I'm an Xplornet customer...

  • ElvisCavalic Elvis (@ElvisCavalic) reported

    @laethyn @TekSavvyBuzz @CBCNews You might be one of the few happy people with rural internet provided by Bell or Xplornet with Bell's network, for the rest of us we get low speeds that The throttled the moment your neighbor puts on Netflix. They just resell and try marketing themselves as the little guy.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @DtotheIzzoAcres @Smithfamilyseed @Xplornet It’s there own fault for caring more about adding too many customers instead of providing quality service to the ones they had.

  • Spicoli11 Geoff Bedard ©️ (@Spicoli11) reported

    @Smithfamilyseed This service will put companies like Xplornet under for sure! Don’t wish I’ll on anyone but man it’s been. Long time coming for rural customers

  • brandon90053725 brandon smith (@brandon90053725) reported

    @CRTCeng @CCTS_CPRST I'm going to start axing down cell towers unless you tell Xplornet to fix their ******* ****

  • RuralAtheist RuralAtheist (@RuralAtheist) reported

    Pretty sure having near zero internet on a daily basis from my 25M @Xplornet service is not normal. Nor are the thousands and thousands of people complaining daily about how horrible xplornet support is. Maintenance done on Monday seems to have destroyed even the 4M I was getting

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet I may be able to **** and watch some thing with 3 Mbps but good luck trying to ******* download would take half the night to ******* download 100 MB honestly your **** network probably has something to do with it to