Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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MJC
(@mjcboutin) reported
@Xplornet Forget the tablet. Instead, improve the quality of your service.
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Fast Jeff
(@fastjeff) reported
@Xplornet Brand spanking new tower and they still straight up admit that they're going to oversell the crap out of it by telling people "UP TO" 50mbs. Word is out, we all know that lie. #cancelxplornet
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sheryl
(@sheryl71107825) reported
@therealcpr83 @Xplornet I agree! Going down again today for extensive maintenance! Since we upgraded our service last summer it has been down more in these last 6 months than in the prev 5 years on old service!!!
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Liam J
(@beckstreaker07) reported
@Xplornet Another day another ECI(hex) 03BC501 drop. Like I have said every time. This is a daily occurrence and is a joke. Either upgrade the towers to provide a stable service or I won't be the only customer who jumps to #Starlink at first chance.
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Melissa Coady
(@melissacoady) reported
@Liam_LizardKing We had xplornet and didn’t work. Had 100% signal coming in but nothing going out. I think it depends what part of the harbour in. I know Dennis has it over your way. Maybe check with him!
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MJC
(@mjcboutin) reported
@kevdevlyn @Xplornet Outside a captive market, they would go bankrupted with highest rates and poorest service levels. Competitors will soon be here, finally.
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Justin Force🇨🇦
(@Jmoney_61) reported
@Xplornet Why are you expanding into new areas when you're incapable of providing competent service to yo your current area?
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Brett Petch
(@brettjpetch) reported
@m3t4lw01f @Xplornet It’s provisioned to the tower that we got best signal to over the summer. Unfortunately, the tower seems to drop randomly.
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Devö Wüst
(@Dwest_6) reported
@Xplornet You’re internet is complete ****** garbage, useless people working for a useless isp. You should probably shut it tf down ASAP #seeeyaa
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mas
(@thepooppack) reported
@Xplornet be like oh it’s 12 am time to make the internet god ******* awful for the rural areas we advertise our internet company for.