Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Suelynn Peters
(@Q2uSue) reported
@BrentHCameron @Xplornet @elonmusk You’re playing for a non existent service.. limited choices and at best mediocre. It’s such a joke.
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Jessica VanDusen
(@Jesticul8Wildly) reported
@Xplornet Honestly, I don’t see how phone call is going to remedy two full days of spotty service due to “maintenance” after reviewing a robocall warning the day before. I had to scramble to reschedule meetings and work from my cellphone. If I have data overages, can I send you the bill?
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Ameya Dalvi
(@ameyaD16) reported
@Xplornet Your customer service is as bad as your internet service. They cant help me at all. Such a bad experience
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Panda | KP @ 🏠
(@Kitana_Prime) reported
Hey @Xplornet, my wife currently has our 2 month old and there is no cell service so she relies on your services for wifi call and text. I can't even reach my them consistently right now. She's been without services for 2 days, gonna need you to do better.
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SweetSENSations
(@StugatzInOtown) reported
@Xplornet Too bad your customer service sucks. 3 weeks of waiting for you to show up and nada. Be better.
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Twisted Routes
(@twistedroutes) reported
@SpaceXStarlink any plans to expand beta in Ontario, or just make the service available? Waiting until October feels unbearable. Also, will it be seasonally pause-able like existing services (xplornet et al)?
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Francine Legris
(@francine_legris) reported
@missycs84 @Teach_Laidlaw It’s high speed available I live way out in the country & have what’s called Xplornet satellite internet it is likely the slowest and worst internet in Canada… and my son can do online school no problem….. like ours is so bad we can’t even LOAD Netflix, let alone watch it lol
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Rotard
(@iwillconsumeyou) reported
@Xplornet Nobody can work or learn from home with your ******* dog *** service
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DingDongTheRatIsDead
(@MIchelleP8844) reported
@xplornet I'd love to tell you exactly how crappy my internet speed is but the connection is so damn slow it won't connect to the site to test the speed.
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Peter Humphreys
(@RevelstokeSign) reported
@Xplornet Sorry, tried @Xplornet. Nothing but problems. On Starlink now and it beats all. You had your chance @Xplornet and you blew it. Starlink will eat you for lunch. Suggest you turn off comments. This Tweet will only promote Starlink.