Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Thorne
(@Thornzy) reported
from
Springfield, New Brunswick/Nouveau-Brunswick
@KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
@kohakubot_091 thank you 🙏 for recognizing my report against Xplornet for being abusive on @Twitter along with abusing their Internet Service I really appreciate the support 😊 from people like you
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON
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Reid Carter
(@re_carter) reported
from
Mississauga, Ontario
@XplornetSupport xplornet has over sold our tower so I am paying a ridiculous amount of money for a service I am not receiving as a consumer this is aggravating. 24mb/s is my plan on any given day we are only getting 1-2mb/s. Get it together you need to be doing better.
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Frank Reardon Photos
(@FrankReardon1) reported
from
Iqaluit, Nunavut
@CCG_Retired @Xplornet @Delaunay_Mic I think I am going to end my service with them after 10 years on the day of increase.
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
@fbeach73 @SucksXplornet @Xplornet I’m gonna wait to get iOS 14 for September 2020 instead of the monthly payment 💰 that Bell Alliant has offered for 5G since 2019 then I can get my own 5G service without money 💰
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
Maybe I’ll have to wait till I get to Glen’s House on Saturday December 7 2019 and if it turns out that Xplornet provides him 5G Service then I might not be a customer and if not then I’m just being ripped off by Xplornet @SucksXplornet
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
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John
(@KowalchukFarms) reported
from
Starland County, Alberta
@CCI_Wireless @jwacowich Sorry. I was referring to Xplornet not you when I was saying poor customer service. I’m sure you offer better service
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
I just realized that Xplornet should already be having 5G Service by now at the end of 2019 and I see nothing and it’s already the end of 2019 for God’s Sakes cause it’s December so that’s a sign that I’m being ripped off by Xplornet over my @Twitter Posts @SucksXplornet