Xplore

Xplore Outage Report in Godfrey, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 01/27/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • evanrbuchanan Evan Buchanan (@evanrbuchanan) reported

    Having extra slow and sporadic internet and cell receptiom for a year now really shows me how much we rely on access to communication. Also **** xplornet and virgin for being bad providers... Grrr

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet why is your internet so bad

  • ShampooChugger Shampoo (@ShampooChugger) reported

    @Xplornet Poor bastards. I could yell through a can and string to send a message faster than with Xplornet.

  • RuralOntWoman Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported

    @KimSytsma @TobyBarrettHN yes you have to. IN the morning xplornet works okay, after dinner it's awful.

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.

  • sdj1970 Chaos (@sdj1970) reported

    Today is the day we rid ourselves of @Xplornet after 10 years of great customer service on a garbage product. Caught up in this mess is @ShawDirect who was also cancelled because of far better bundling services. Thank you for the dozens of holes in my roof & brick walls.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca is your Xplornet working at all? My modem won't rejoin the network at all. Just cycles between connecting, joining network, and ... failing. Been this way since last night. If it does manage to connect it's so slow it's unusable. If I reboot it won't reconnect.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet 3rd time in 5 days my net has gone down. There should be a law that says you have to take at least $1 off a bill for every hour your service is down. #xplornetsucks

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca The last time we spoke to Xplornet they said there's an ongoing investigation for issues with that tower, Blackstrap and two others. My wife asked if they were just talking about thinking about fixing it or actually working to fix it...

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet 30 minutes on the phone with a moron telling me to unplug my router over and over again? No thanks! Your tech support is a useless as the internet service you provide.