Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@tenwattandrew Xplornet was awful. This past pandemic year when we needed to work/study from home,we couldn’t enjoy time at cottage cuz Xplornet hardly ever worked despite several repairs, & was also very slow, couldn’t watch netflix. New service is fast,cheaper& always works
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zack
(@zack77614511) reported
@Xplornet we did they said it was down for repair or something it will be back up soon | it’s been 4 hours
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Metal Wolf
(@m3t4lw01f) reported
E-Clip It Solutions in Saskatoon was the installer. Jeff, I expect better from you. This is just insulting, considering that run of cable was installed prior and re-used for the Xplornet radio. You just guaranteed I will never hire you or your company for any jobs ever again.
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Justin
(@Jrbeaudry) reported
@Xplornet What’s with the @Xplornet service not working all weekend at Lester beach? Such spotty service. It’s only 930 and I’ve reset everything four times this morning and still no Internet
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zack
(@zack77614511) reported
@Xplornet It’s been up for like 30 minutes now it back to being down won’t work anymore
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Elektra Murphy (She/Her)
(@ElectraMurphyCa) reported
from
Caledon East, Ontario
@Xplornet is the worst internet around. They just need to go out of business.
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Paul Garvey
(@pgarvpoultry) reported
@BotTheWrongDip Waiting on Starlink- Xplornet works but slow and expensive for what you get
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E̴ ̴R̴ ̴I̴ ̴N̴
(@bounceintobed) reported
@Xplornet My internet with you is AWFUL. I consistently have to switch from my WiFi to my mobile data just so a video from The Weather Network will load on my phone. I have to watch everything on 240p and it still buffers. I'm moving soon, better internet here I come!!
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Jean-François Mezei
(@jfmezei) reported
In fairness, both Xplornet and Bell, both of whom are in dire financial difficulty also getting financial bailout to help them continue what a healthy company does on its own: expand customer base.
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Sarah Casselman
(@sarahacasselman) reported
@Xplornet The tower is likely filled with cottagers & campers & I was told the panel I was supposed to be on was literally closed the next day (Saturday) after the installer never showed. Horrible. Internet is vital, it is an essential service that I was promised by them.