Xplore

Xplore Outage Report in Godfrey, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 12/02/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • adrienneivey Adrienne Ivey (@adrienneivey) reported

    @Huskerhuntshawn @Xplornet Wouldn’t it be nice to just once, get the service you pay for?

  • JessicaEvaLove Jess 🦕 (@JessicaEvaLove) reported

    If you live in rural NB and are considering @Xplornet I highly recommend burning your house down instead. They are by far the WORST company to deal with for both customer service and internet connection. You’re better off with @SpaceXStarlink

  • imkice Roy Grosfield (@imkice) reported from County of Newell No. 4, Alberta

    @adrienneivey @Xplornet I couldn’t get away fast enough from that garbage provider. Total crap

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    I am 15 minutes into being a #Starlink customer, and I can't remember ever being happier with a purchase. Looking forward to the call with @Xplornet very, very much.

  • carlson_mark Mark Carlson (@carlson_mark) reported

    @adrienneivey @JamieDumalski @Xplornet It may be a little faster but goes down a, Extremely inconsistentYou will be happy when it works but will be furious when your constantly on the phone getting it back up and running i usually have a quarterly call to keep my $20/month discount for such **** service,dumpster fire!

  • Ctbp1999 Crystal (@Ctbp1999) reported

    @Xplornet The service sucks so bad

  • vickye9296 Vicky Ehlert (@vickye9296) reported

    @TheenergyEng @jkenney Xplornet is awful. I had CCI before they sold out to xplornet and remember now why I quit using them in the past. My speeds are up and down like a yo-yo. If I could afford the initial starlink setup I'd switch today.

  • Ehtrain8 Eh-train 🇨🇦🇺🇦 (@Ehtrain8) reported

    @Xplornet I had Xplornet. It was the worst internet I’ve ever had, to the point that it’s a scam. I wouldn’t recommend it to anyone. Go with @SpaceXStarlink

  • DSemeschuk Darci Semeschuk (@DSemeschuk) reported

    @adrienneivey @Xplornet Oh this is the story of my life; pay for 25, get 3. And expensive! They say too many people on. Can’t stream a movie. Guy comes out, changes a cord, no improvement. Tells me to upgrade to 50 and it might be better. Terrible service from @Xplornet. Looking into Starlink.

  • JimRoe_Toronto Jim Roe (@JimRoe_Toronto) reported

    So, @Xplornet tells an Ontario senior, who has been a customer for years, to risk life and limb by climbing up on an icy roof in the middle of winter to retrieve 10 year old tech or else risk a fine? Really, @Xplornet, really? Friends, please help me amplify this.