Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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KryptoDot
(@KryptoDot) reported
@Xplornet Help!! I've been having no internet service almost everyday now and it sometimes starts at a random time. I need to know the problem of what's causing this issue
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KryptoDot
(@KryptoDot) reported
@Xplornet just did they told us that it was a tower issue, is it possible for a tower transfer.Right beside my house is another house with a internet same as ours and it's working.The caller also told us that it's no biggie he told us that we shoudnt worry since weve used 500+gb internet
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the anti-anti masker
(@andyjhubbs) reported
@Xplornet can I send you guys a bill for paying for the extension on my schoolwork? Since I cant load anything and I am supposed to be doing finals this week. Your service is mind numbing
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𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬
(@FrankReardon1) reported
@MaryLynnMetras @Xplornet @fanCRTCProfling Yes that’s true also, I experienced that as well on my travels. It seams anywhere outside a major city the internet is poor in Canada.
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the anti-anti masker
(@andyjhubbs) reported
@Xplornet I didn't your the only company available it was you guys or dial up and if I have to call your help line again because of **** internet before my final on the 16th its gonna be ******* dialup cause dial up works every ******* day.
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the anti-anti masker
(@andyjhubbs) reported
@Xplornet can yall help me pay to extend my courses if I'm not able to get my work done from not having internet that was paid for? Or do yall have jack sparrows moto?
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Derek Gould
(@dgouldca) reported
@Michell25471779 Actually I was looking for wireless. I tried to get Xplornet at my cabin; installer came, went all over the property trying to get a strong enough signal and finally had to give up. Waiting on Starlink -- whenever they active this area!
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Mary Lynn 🇨🇦
(@MaryLynnMetras) reported
@FrankReardon1 @Xplornet @fanCRTCProfling Rural Ontario awful at times?
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your re-education camp roomate
(@gulag_77) reported
@Xplornet is a terrible company. They are horrible to deal with. Their internet tower has been out for over a wk with another wk estimated outage. No communication, no offer of rebate. The service contractor was on hold with them for an hr and still nothing was resolved
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Sandy Haven
(@fishingcamp) reported
@Xplornet After messing around again for an hr with “technical support” that didn’t work either....1 good day 2 bad. Clear sunny bluebird skies.