Xplore

Xplore Outage Report in Godfrey, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 12/16/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @Xplornet Sure if @SpaceXStarlink becomes available before then, which it will, I'll be switching. Your satellite internet service is poor and very expensive. I did notice you've offered the ability to purchase more data at an exorbitant rate. Thanks

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stephanie4tin stephanie (@stephanie4tin) reported

    @Boboljinks @Xplornet they overload all their towers it’ll never get fixed, maybe for a few hours but nothings permanent with them.

  • mitchv667 Mitch VanderBoom (@mitchv667) reported

    Tonight I’m streaming the Steelers vs Seahawks game (and by streaming I mean staring at a blank tv because @Xplornet service is completely non existent for the 3rd night straight) I’d do I speed test but I can’t even load google lol

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet Yeah its still out and waiting for a call back from tech support

  • Susanglowaburg Susan Glowa Burgess (@Susanglowaburg) reported

    @Xplornet Go with Starlink, run from Xplornet! Worse service, horrible customer service! You can thank me later because you will have enough data and the speed to do so!

  • agento1001 Mike Mac (@agento1001) reported

    @Xplornet 45 Minutes on the phone just to cancel a service AND THEN they tell me I have to climb a ladder and retrieve some piece of the dish before they can cancel? What a ******* JOKE!

  • miket136 Michael Thomlinson (@miket136) reported

    @reikokoyama79 @Xplornet I've been on the list for Starlink for ages. Had Xplornet years ago and had to bail; terrible service and performance.

  • bellis1994 Barbara Ellis (@bellis1994) reported

    @reikokoyama79 @Xplornet Yea, we were affiliated with them. Too bad - hope they figure it out.

  • laxdad30 Vern Harwood (@laxdad30) reported

    @Xplornet I called for help and they sent a tech over that changed my service because I was getting more speed than I should. With service now below 1 Mbps and 2 kids still in school, I cant afford the risk of asking for help again.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Hey @Xplornet I just spent 45 minutes on hold, to talk to the most condescending person I've had to deal with IN YEARS. This is one reason we left your crap service years ago. Guess you had to buy a whole company to get me back...

  • Loretta08380615 Loretta (@Loretta08380615) reported

    @Xplornet @JKosuth Your tech support can b never fix the problem duh you need more towers,I've been bitching about it since Feb and soon as I find a faster company I'm leaving you people