Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Galpin
(@vgalpin) reported
from
Pontiac, Québec
@Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough
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Wesley🇨🇦
(@wesley_davidson) reported
@farose15 @Xplornet @SpaceXStarlink I pay $140/month for 100gb at up to 25 Gbps, which never happens. After I use up that massive amount of data the speed is throttled back to up 2gb. The moment I have another option I'll switch.
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Just Tracy 🍷🐎🐶
(@tripleHberks) reported
@InfluenceSoviet @hilaryagro I might get a better signal than my internet. AZ vaccine kicked my *** yesterday, I took the day off work, and xplornet didn't work ALL DAY!
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Darth Pocolypse
(@apocolypse669) reported
@Xplornet already did that and nothings working. techs are out fixing network issues. it was up for an hour now down yet again. i have had thia service for a month and im ready to switch every week its the same crap
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Jody Gavel
(@677HayBay) reported
@DawsonLamoureux @CheSarahSera I was thinking the same. Xplornet hasn’t been great lately but I’m also not a big Bell fan. Tough choice for sure. However, since there isn’t any customer loyalty benefits with any corp anymore, it wouldn’t hurt to switch to Bell because you can always go back.
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I'd_Rather_Be_Baked
(@FeministHousew1) reported
@Xplornet I can't count the times I have called that number and emailed about my issues with Xplornet. Why the hell won't this company just FIX THE ISSUES THAT TONS OF PEOPLE ARE HAVING!!!
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Nep
(@Nep03034037) reported
@Xplornet i love how you try so hard to pass of as being a good and caring company yet you do not even remotely come close to having good customer service its really sad just go out of business already you **** heads
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Vanessa Galpin
(@vgalpin) reported
@Mark_Goldberg @APLenehan @Xplornet Your obviously not working on Gov websites.. the wireless is horrible.
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My kids call me Karen 🇨🇦❄️
(@AMFourn) reported
@Xplornet Xplornet sucks and everyone knows it..
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AFC Business Services
(@AFCVirtualAsst) reported
@Xplornet 200.8M in revenue & still terrible internet that works about 40-50% of the time, but you will happily charge us $$ of data that won't keep up! @StarlinkPage @elonmusk please hurry, rural SW Ontario customers need better Internet to perform normal daily activities!