Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@Michell25471779) reported
@Xplornet Your service is incredibly bad. I call to find out why its slow and you spin in circles for 2 hours. This happens ALL the time. My internet is EXTREMELY slow yet again. Fix it. 😡
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Kyle Boxall
(@SilverStarAg) reported
@SaskTel @Xplornet @MyAccessCA should be investing in rural communities for better internet services and tens of thousands of rural customers wouldn’t opt to support a certain California company for our internet. 1/2
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InvertedCow
(@CowInverted) reported
@Xplornet you Almost make it sound so good But you should tell people that UP To really means 50 Mbps or less and 10 Mbps or less upload, meaning when your fine service is sitting at 15Baud down and so low that Speedtest cannot get a reading for up load, it is still UP TO
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Erin Schettler
(@ErinSchettler) reported
@Xplornet You’ve done that before, didn’t fix a thing!
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bew
(@_brittwilson) reported
I feel so bad for people who work for @Xplornet. It’s gotta be the worst service provider
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ɹʎƆ uoɯɐƎ
(@EamonCyr) reported
Been trying to watch YouTube for like a week but @Xplornet is just hot garbage, not to mention they still charge an arm and leg for data services that are capped. In 2021. Can't wait to get rid of this **** ISP.
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Crystal Gard
(@CrystalGard) reported
Spending over 7 hours on a phone about a package change and still not changed. Get your crap together #xplornet @Xplornet
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Glen Gray
(@ggrayfarm) reported
@SilverStarAg We have good internet as we have an xplornet tower in Aylsham but no cell service. Great for fire calls. I can see 3 cell tower lights but can’t call out
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Pamela Ross
(@plrsTweet) reported
it seems to me that @Xplornet should be giving credits for rainy days, since they KNOW their satellite systems are doomed to fail. @SucksXplornet Tell me again why the #nb govt subsidizes this garbage that still charges a hundred bucks a month for crap service? #nbpoli #cdnpoli
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Scott MacLean
(@jscottmaclean) reported
If you are looking for internet stay away from @Xplornet we installed it last year at the cottage and had issues all last year. Guess what same issue again this year and they tell me I need to pay for extra coverage. Seasonal account hooked up two months ago and never worked