Xplore

Xplore Outage Report in Godfrey, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 01/19/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    It must be raining 🌧 in #Iqaluit #Nunavut because @Xplornet is not working JUN.13.2022

  • ddog9 Shawn Colborn (@ddog9) reported

    Going on 60min currently on hold to cancel our @Xplornet service. There is zero chance we would recommend them for rural internet. They are a complete disappointment. #bebetter

  • MadsTS Mads Sandbakken (@MadsTS) reported

    Still can't come over we have access to zero providers that offer unlimited internet in Nunavut. @Xplornet I have paid tens of thousands while being a loyal customer. Never any meaningful offerings, never any meaningful breaks.

  • jimmurphy Jim Murphy (@jimmurphy) reported

    @rkhazzam @Xplornet @SpaceX I got impatient and ordered the RV Starlink cause there is zero wait. Just got it and it’s waaaay better than the LTE garbage I had.

  • little_ditty_no Moderate Steve (@little_ditty_no) reported

    @Xplornet Hi folks. I need to password protect my WiFi. This should be easy but it's not. Can you scrap the IP router network nonsense and give us the option right on myxplornet's website?

  • MidVids Scott (@MidVids) reported

    @Wealthsimple I'm rural so all options are for "up to" a speed that you never get. I've been through Xplornet and Bell wireless internet. Both unsatisfactory and Bell customer service was awful. Now with a local ISP (Colink) and sometimes get 20 mps down, 4 up. Unlimited bandwidth for $100

  • brandonmurph10 Brandon Murphy (@brandonmurph10) reported

    @Xplornet I can't wait until there is another option for internet. Absolute worst. Try to call them and get put on hold for an hour because they don't want to deal with it

  • stephlec79 Dr. Stephanie (@stephlec79) reported

    @Xplornet I am beyond disappointed with your tech and customer service. After several appointments (always cancelled by you) a tech finally came to my campground to do an install late in the day (after 4pm).....

  • stephlec79 Dr. Stephanie (@stephlec79) reported

    3/ absolutely terrible customer service in trying to work that out. Would not recommend @Xplornet for anyones rural internet needs

  • LesliRichone EmilyR (@LesliRichone) reported

    @Xplornet Omg nooo worst experiences ever