Xplore

Xplore Outage Report in Godfrey, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 02/04/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fawfulll 🦆aaaaaaaaaaaaaaaaaaaaOW (@fawfulll) reported

    @YBN_geno @Xplornet deserved lol try not being stupid

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @gbaker386 Is there an internet service that transcribes what is happening in a Twitch stream to text so that those of us on @Xplornet internet can still participate in your streams?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet @UWCCanada It physically made me ill to hit the like button on one of your tweets, but anything that helps people in need I'm all for. Maybe now you could help your customers and provide the services you advertise?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @gbaker386 @Xplornet Well that doesn't help me at all!

  • CarolineFCB72 Caroline Bailey (@CarolineFCB72) reported

    @Xplornet Your services suck stop throttling the internet I have children that need it for school and other things and don’t even say if I have any problems to contact you because you never answer or call back plus your no help anyways

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet xplornet marketing, working hard to dump as much links into it's twitter to bury old customer complaints. Otherwise known as "spamming".

  • JamesWh52280846 James White (@JamesWh52280846) reported

    @Xplornet Since you are delivering a steady 30.9 KB/s I suppose I should cancel all of my streaming subscriptions, and dust off my old 28.8 baud dial-up modem b/c I sure as hell can't watch anything. You should be ashamed of the "service" you "provide".

  • DownatthePound The Dawg (@DownatthePound) reported

    @Xplornet Question: It says on your website your High Speed Internet is not available in my area (P0H 1G0) in Ontario. Then why do I keep getting flyers in my mailbox every other week for this service?

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet Its funny to see this while i am on my @xplornet that is running so slow now that people are home and it is taking forever to load

  • FuzzyGross DaveMcG (@FuzzyGross) reported

    Its amazing how much @Xplornet cares for their customers. After multiple tweets, emails, phone calls(with no answer or call backs) I still haven't heard from them or been provided the service that I am paying for. Lucky for me the CRTC seems to have taken my complaint serious