Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Gillespie
(@ringneckryan) reported
@divinebovine1 Xplornet. Been there and done that. Worst experience ever. Had to get a lawyer cause they kept charging my credit card. They didnt make it easy
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Freedom Dot CA
(@freedomdotca) reported
@Taylor18Petty @Xplornet And of course good luck getting through to anyone. Been on the damn phone with them all morning and keep getting hung up on every 20 minutes, so have to restart the call... Worst ISP ever.
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Ian
(@IanMcPHE7T2) reported
@Xplornet I will be cancelling my LTE at home end of the month. My prayers have been answered with the availability of fibe at 500/100 for LESS than it pay for maybe 9/.5 The satellite will be addressed next. $45 a month for service suspension? Wtf
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cathcart auto parts
(@AutoCathcart) reported
@Xplornet Now you have blocked my number so i cannot call you, 2 days, no phones, Very Bad Service. This is not Acceptable at all. This company has NO customer service. I'm guessing the boss has gone fishing.!
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The Avros / Les Avros
(@AvrosClub) reported
@GreatRootBear @TorontoDefiant @Xplornet Feels bad man
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Ian
(@IanMcPHE7T2) reported
@xplornet yet again no internet on a clear day. Did someone shoot down your satellite? Class action suit anyone?
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Just Arjentine
(@Arjentine) reported
This will be the 3rd time that our phone service from @xplornet has been discovered not working after someone tried to call us and then afterwards let us know. That is besides the rain-fade Internet and garbled voice messages. #poorservice
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tying up loose ends
(@Rosebuddy1973) reported
@seanphwood_sean @Xplornet Still no service everyday from 8:00 am until noon. As soon as we can find a decent broadband service we are switching.
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Freedom Dot CA
(@freedomdotca) reported
@Taylor18Petty @Xplornet None. Apparently it's an upstream issue effecting the whole area...
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amy
(@purvis_amy) reported
@Xplornet I always do and they can’t do much. Always a short temporary solution. Your internet is terribly unreliable speed wise esp. during high tourism times in high tourism rural communities. Overloaded.