Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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retroflier
(@retroflya) reported
Download speed of 300kbps, upload speed of 60kbps - just another day of @Xplornet internet service lol
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Kirk Pederson
(@RinglerunSk) reported
@Xplornet “This is a recording”. Day 6 now and still no update other than investigation. Are we down to waiting for part, Moving to full replacement? Fows naybody know how long to get a Starlink?
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Kirk Pederson
(@RinglerunSk) reported
Once again @Xplornet is down. Great way to work remotely with internet that is down daily in the middle of the morning. Need a new reliable solution for work at home in rural Sask. No not you @SaskTel, no cell coverage and speed reductions are a joke.
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G. Louise
(@baagheecha) reported
@Xplornet Been with xplornet for 8 years now. Recently the speed’s been terrible and we switch to phone data if we want reliable internet. The only thing keeping us with you is that there are few choices for us rurally. We pay ~ $100/mo. for this non service. Yes, we have called support.
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Audrey Zettl
(@ZettlAudrey) reported
@Xplornet and it is pretty poor service.Very slow in Sk supposed to be the best!
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barb swartzentruber
(@trubesb) reported
@Xplornet I am sorry to say your lack of service and capacity and throttling make it impossible to work from home with any credibility #weneedbetterruralbroadband
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Jesse Kosuth
(@JKosuth) reported
@Xplornet We already have your services and pay for unlimited internet with a guaranteed speed - which it never reaches so internet services are weak and intermittent.
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Kirk Pederson
(@RinglerunSk) reported
@Xplornet Good morning @xplornet day 5 now. And we are still under investigation. Any updates on the Macrorie outage?
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Nathan Bell
(@erosfortones) reported
I'd like to reiterate, Xplornet is absolute garbage. Less than a megabyte, the last few days.
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Yan
(@builtbyageek) reported
@ChristopherDunn @Xplornet Lol no kidding. It wasn’t always that bad but I would max out at 4-5Mbps.