Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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zelium
(@ze1ium) reported
@Xplornet I’m so ******* done with you as an isp my internet has gone out so many ******* times during class it’s unbearable, **** you I hope you crumble when starlink comes out
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Moe G
(@moegaultier) reported
@m3t4lw01f I switched to starlink from xplornet, for $25 more a month, i have a reliable internet service i can use... i consider that a bargain
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Good idea... Burning down your own equipment to collect the insurance before Starlink puts you out of business is a sound business strategy.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet they'll get more entertainment from tobogganing, then they would from ur **** service.
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Chris Wood
(@woodzybcfc) reported
@Xplornet Firstly the contractor Interpc took no time to set up the system he “Andy” was more interested in leaving to get to another call rather than ensure the service was performing correctly.
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Dan
(@VO1MX) reported
from
Bedeque, Prince Edward Island
@DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.
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Chad Peters
(@cpwcsk) reported
@saskpower has been out since 3 yesterday in Beechy area. We kept our @SaskTel landlines for use in an emergency and now they are down. Not even a dial tone. For once I am thankful for @Xplornet satellite service that is actually working, or else we would be cut off. #1950sLife
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet I am so happy I'm no longer a xplornet customer. **** THIS COMPANY. @Xplornet BUT STILL DONT THINK IM GOIN TO STOP LETTING PEOPLE KNOW HOW AWFUL YOU GUYS ARE. BUT DONT WORRY ILL STILL BE TROLLING.
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Moe G
(@moegaultier) reported
@Mark_Goldberg @Xplornet @CNN That's great, however, the CRTC is misleading. I suspect the avg numbers are being propped up by urban areas with fibre. Also misleading is this "up to 50mbps" nonsense... I'm a Starlink client now and enjoying the vast improvement in service, despite the occasional issue.
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Terry Somers
(@DBTuner) reported
@Xplornet Why has internet in the national capital region of Canada been down for hours? Do you not know many people are working from home due to Covid and require internet service?