Xplore outages and service status in Godfrey, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Godfrey, including 0 direct reports.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Xplore
Xplore is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman (@koopy) reported from South Frontenac, OntarioThe tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman (@koopy) reported from South Frontenac, OntarioSo, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman (@koopy) reported from South Frontenac, OntarioI feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Chris Hammer (@hammer4974) reported from South Frontenac, Ontario@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario@Xplornet Sure if @SpaceXStarlink becomes available before then, which it will, I'll be switching. Your satellite internet service is poor and very expensive. I did notice you've offered the ability to purchase more data at an exorbitant rate. Thanks
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Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman (@koopy) reported from South Frontenac, Ontario@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman (@koopy) reported from South Frontenac, Ontario@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kel.Ehh (@KelllEhhh) reported@xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.
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AtomicHydra (@atomic_hydra) reported@xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.
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Karen Favaro (@FavaroKaren) reported@cogecohelps omg….the worst internet service ever. Xplornet was better at half the price
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yup yup yup (@blueyblondy) reportedGoodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink
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🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Yorkton, Saskatchewan@OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!
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ForeverSkittlesClips (@SkittlesClips) reported@xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦
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Metal Wolf (@m3t4lw01f) reportedDoes anyone know if Xplore Mobile has improved from the Xplornet days or are they still a criminal enterprise that lies about everything? I'd tag them but one account is protected and the other has me blocked. I presume because they got tired of me calling them on their ****.
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Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported@xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.
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Garth Twitchell (@GarthTwitchell) reportedTonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.
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Ashley-Rose C (@TrashleyMess) reported@xplore_ca Your internet is down in Manitoba and no one's available to call on Christmas, can you guys do something about this?