Xplore Outage Report in Godfrey, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Godfrey, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Godfrey, Ontario
Latest outage, problems and issue reports in Godfrey and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Loricat
(@VoosieVooters) reported
@Lak3 @kapwamom @Xplornet I have been told that too - upgrading won't help the problem. It's time the watchdogs step in and make Xplornet provide some level of service that people are paying for.
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Jenn MacDonald
(@Jenn_MacDonald_) reported
@Xplornet That I rent from *xplornet. I miss my nexicom service.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet did Jim have to pay to fix his issues?
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🌸 Melanie Fawn ✌🍁
(@Fawnoftime) reported
@Xplornet ...We also know that the problem is not on our end, as all of our friends and neighbours who have Xplornet (we're forced to because there is no other provider) have the exact same problems as we do at the same time. Can't your business just get their act together?
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BossLady
(@TammyUlrich5) reported
@Xplornet Lucky you!! ive been on hold for over an hour, I'm ready to cancel my auto payment and go with a provider you can actually reach when you need
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Iain Reid
(@IainReid10) reported
@Xplornet @XplornetSupport Any updates in the outage in the Bradford area?
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🇨🇦 Robert M 🎃
(@RobM1962) reported
@SpaceX When can we expect service in Atlantic Canada. Specifically New Brunswick. I am so done with xplornet.. Waiting impatiently in Canada
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TracyRimmer
(@TracyRimmer) reported
@Xplornet I’ve tried three times today to get through on your phone line, and can’t get through in a timely manner — some of us actually have to work to pay the exhorbitant cost of internet service that we aren’t getting.
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Caroline Bailey
(@CarolineFCB72) reported
@Xplornet @AlterusNominus We pay good money for our internet and what for we can’t use it when we need it or want to use it and don’t repeat what you always say if I have any technical issues we can call you when you never call back or can help saying the same thing you always do
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Cboyx
(@Cboyx4) reported
Wifi so bad im reading. Wtf @Xplornet what happened to the connection?