Xplore

Xplore Outage Report in Godfrey, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 12/05/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RhoKate Rhonda Thomas (@RhoKate) reported

    @Xplornet Why is there no mention of the outage in Ontario. With an estimated fix time?

  • mjcboutin MJC (@mjcboutin) reported

    @Xplornet Your priorities are at the wrong place. Ever heard of Providing good service? Obviously never!

  • swhiston16 Stephanie (@swhiston16) reported

    @ginsquirrel @Xplornet Im in springwater and yes we’re down too!! Tried but can’t get through to customer service

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @Xplornet internet just came back online for me. Nobody from customer service has yet to answer issue seems to have been resolved. Going to hang up to clear the cue for other people that need to speak to them that may still be offline. #xplornetoutage

  • the_wellnessmom Kporter (@the_wellnessmom) reported

    anyone else still having issues with @Xplornet ??? I still don't have internet.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet Watch out people, this is a piece of **** company.

  • MarvSchmitt Marv Schmitt (@MarvSchmitt) reported

    @lumsdenjim1 @Xplornet That sucks. All I know is there were outages and degraded service across Ontario yesterday.

  • JodiJDeJong Jodi (@JodiJDeJong) reported

    @Xplornet What's up with internet randomly being down? We've got some serious @netflix watching to do 🙄 Do we have to get together and party or something? Oh right #StayHome

  • JosephWKnox Joey Knox (@JosephWKnox) reported

    @Xplornet Maybe instead of placating your customer base that your stealing money from by providing a beyond abysmal service with a free tablet and focus on actually providing a product that works!

  • Fastigone Randolph Lydestad (@Fastigone) reported

    @lumsdenjim1 @Xplornet Do they pay you for this kind of service?