Xplore

Xplore Outage Report in Godfrey, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Godfrey, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Godfrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Godfrey, Ontario 03/22/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Godfrey, Ontario

Latest outage, problems and issue reports in Godfrey and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Make it sound like you'd send in techs to fix xplornet's duct taped failing infrastructure and it's only this year you've been failing as an ISP.... xplornet is a terrible ISP. #cancelxplornet

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet It would help to have a fair price for your internet service. People would be able to afford more of their necessities. Instead, they are robbed by an indifferent xplornet who only cares about a bottom line. It's the reason you try to leech off feelgood stories. #cancelxplornet

  • DeannaDavies3 Deanna Davies (@DeannaDavies3) reported

    @KT_Koop @Xplornet This has been an ongoing issue for years. We lived out your way and this was our reality. When the kids became teens it was impossible to do homework. I can’t imagine the challenges today. So sorry.

  • laethyn Sean Sopata (@laethyn) reported

    @ElvisCavalic @TekSavvyBuzz @CBCNews I often run at dial-up speeds. And the issue is that a 600$ hardware cost is an entry price far too high for many people. And again: xplornet -> 120 Bell -> 140 Starlink -> 120 All with similar top bit speeds and latency. Only one of them has an upfront cost.

  • stevesbizzs Stephen Lee (@stevesbizzs) reported

    @Nick62289935 @Xplornet @moseleywilliams I agree Nick, as an Xplornet customer we've had little to no internet for weeks now and the technicians they send out have no explanation. We suspect they've made changes to our service or the traffic management policy is restricting our bandwidth instead of what were paying for

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @moseleywilliams Sure wish I had access to internet. Sadly, I'm an Xplornet customer...

  • RektifyCrypto Rektify (@RektifyCrypto) reported

    @Xplornet @moseleywilliams Just canceled your service, I got my Starlink today and was connected in under 5 minutes, 3 seconds later I called you losers to cancel. Goodbye forever!!!

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams my internet issues are being looked into I will remove the tweets if it is resolved

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    I seriously can't wait to get rid of @Xplornet !!!! Hurry up @SpaceXStarlink !!! @FedExHelp get your **** together and move packages already!!

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.