Xplore

Xplore Outage Report in Grafton, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Grafton, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Grafton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Grafton, Ontario 01/16/2026 16:20

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Grafton, Ontario

Latest outage, problems and issue reports in Grafton and nearby locations:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • FuzzyGross DaveMcG (@FuzzyGross) reported

    Literally 5 min after I get off the phone with @Xplornet , service goes down AGAIN. I live with a LTC worker and a person who has stage 5 cancer and NEED access at ALL times, yet when I call I get told nothing can be done. Maybe @globalnews, @CTVNews would like to talk to you

  • VoosieVooters Loricat (@VoosieVooters) reported

    @m3t4lw01f @Xplornet I don't think we have unreasonable expectations for internet service. Xplornet just doesn't provide any level of usable service after you are through the "trial" period. I am waiting for Starlink too.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @m3t4lw01f @Xplornet They are horrible. The only thing they do well is take money.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    When you call @Xplornet support an hour ago and the estimate says 22 minutes, you realize all aspects of their business are really slow, not just the Internet service itself. I wonder if @APLenehan uses his own services or if he uses a legitimate ISP.

  • happylewie Lew (@happylewie) reported

    Internet is down for the last 15 hours. @Xplornet has 45 minutes of wait time to reach customer service. Man. I’m so ******* tired of this ****. And I pay 200$ per month for that.

  • RichardSkermer Richard Skermer (@RichardSkermer) reported

    @CCI_Wireless for the love of all things holy, can someone PLEASE RESPOND to my QoS issues? I've been patient since February. It is even worse post @Xplornet purchase. It is almost like you want me to churn?

  • VoosieVooters Loricat (@VoosieVooters) reported

    @m3t4lw01f @Xplornet Exactly. I have no other option at all currently, as I cannot get a decent signal from the only other local supplier. People have moved from this road to get away from Xplornet.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    How is it that Google Assistant is completely non-functional, Twitter is completely dead, yet I can watch a show on Netflix no problem and YouTube will let me stream a video at 7mbps? Then I do a speed test and my connection tests <1mbps. This makes no sense @Xplornet.

  • WestIndependent A.C.A.B ~ All Commies Are Brainlets! (@WestIndependent) reported

    @NorthwindTania @Xplornet Been down for 16+ hours here

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet If my other local option wasn't capped at 200GB I'd go back in a heartbeat. But 200GB for a home connection is laughable, especially with things like security cameras, school and work. A consistent quality of service, even if it's 10mbps, isn't an unrealistic expectation.