Xplore

Xplore Outage Report in Grafton, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Grafton, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Grafton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Grafton, Ontario 01/24/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Grafton, Ontario

Latest outage, problems and issue reports in Grafton and nearby locations:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MapleBecky Becky C (@MapleBecky) reported

    @Xplornet @SucksXplornet @XplornetES you need to invest in your customer service department. Spent hours on the phone on hold to be told they don’t know why my internet is out and I can just call back tomorrow. Not acceptable.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @uncultured It's the *one* thing I miss about living in the city. Xplornet is literally the worst ISP in the country, and they're my only option. Right now I'm testing at 2mbps with 350ms of latency. Last night I just didn't have internet at all! Anyhow, good luck with your 4k quest!

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet My internet was down for the entire day yesterday and I called you only to be told to wait 20 minutes which turned into over an hour just to be told to reboot the router which doesnt ever fix the problem

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet @Xplornet , the company that is happy to **** up their towers rather than fix them.

  • truebusterflash busterflash (@truebusterflash) reported

    @cdnbeer Just checking if it’s xplornet because they are terrible.

  • MapleBecky Becky C (@MapleBecky) reported

    @Xplornet He’s on hold with them again. Day 3. I’ll let you know if we still need help. :(

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Was told by your not-technical support (an infant could be taught to say what they say) my internet speed, which had been between 30-50 Mbps, dropping to 2-5 Mbps was "within acceptable levels for my plan". A mostly happy customer for 4 years lost. #useless #fail #scam

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet Can you explain how this will fix your terrible network??

  • CaptainDick12 Captain Dick (@CaptainDick12) reported

    Just spent TWO and HALF HOURS, that's right 150 minutes on the phone trying to fix internet for elderly neighbour. @Bell sucks. Transferred 7 times, intermittently on hold 35 times, just to reboot an internet box. AND I thought Xplornet sucks. @Bell has them beat hands down.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Sorry, my connection is down right now so I can't read that. Maybe you could fix your network instead of focusing on these distractions? That'd be nice, thanks.