Xplore outages and service status in Grande Prairie, Alberta
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Full Outage Map
- Xplore generated 1 outage signal in the last 24 hours around Grande Prairie, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 6, 7:25 PM EDT.
- Internet (50%)
- E-mail (25%)
- Wi-fi (25%)
The latest reports from users having issues in Grande Prairie come from postal codes T8W and T8X .
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Grande Prairie, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Grande Prairie, Alberta
The most recent Xplore outage reports came from the following cities: Grande Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie
|
Wi-fi | 19 hours ago |
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Grande Prairie
|
Internet | 15 days ago |
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Grande Prairie
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15 days ago | |
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Grande Prairie
|
Internet | 16 days ago |
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Grande Prairie
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2 months ago | |
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Grande Prairie
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Wi-fi | 3 months ago |
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ally Bryant (@Eh_Bee_Sea) reported@xplore_ca Did the forest suddenly spring up last month? No. It's been there quite a while, and the high speed internet has worked without a problem through at least 3 Summer's worth of leaves. I have enough signal now to reply, but it takes a full minute to send. Videos won't load.
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Mason (@MasonXavCam) reportedPSA: @xplore_ca is garbage.
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Allan Wilson (@uncleal13) reported@CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.
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MightyJoeMaple (@JG98942814) reportedlol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?
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Ally Bryant (@Eh_Bee_Sea) reportedNo one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.
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JJ Temple (@pcman87654) reported@xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.
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Dean H. (@loopholefarms) reported@wheatiepete @Andrew_Dalgarno You know you are a garbage company when you have to rebrand. #xplornet
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Tybernicus (@Tybernicus17) reported@mario4thenorth Same thing as with EORN...Eastern Ontario Regional Network, tasked with getting broadband to rural eastern Ontario. 20+ years and a house bought in '98 can only access Starlink which is not part of EORN. Xplornet satellite latency and cost not competitive. Cell service spotty. When house was purchased Bell Canada promised DSL in 6 months. LOL. First of all too far from local switching central office for DSL.
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GL Guevarra (@GLGuevarra) reported@xplore_ca we got no internet in our area. Customer support is 1 hr wait time. Is there outages in the Westman Area?
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Jim Elliott (@Elli32006352Jim) reported@kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.