Xplore

Xplore Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8W and T8X.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Grande Prairie, Alberta 02/14/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Xplore outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie Internet
CanadaGrande Prairie E-mail
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie E-mail
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • alanonwolfe Alan Hughes (@alanonwolfe) reported

    @Xplornet I have many times, the service guy said that’s the best we will get until xplornet upgrades the towers to Light wireless or something like that. We have old technology on our town. So I’m told. I now have two internet servers until xplornet upgrades. Painful working at home.

  • HtechFirearms Htech Firearms 💎 (@HtechFirearms) reported

    @CowInverted @Xplornet They’ll delete this comment. I’m dealing with an issue right now. Billed for hardware that’s been picked up.

  • BAB9991 AJT (@BAB9991) reported

    @Xplornet how much longer for email to be down? You might want to share that info with your customers so they don’t waste time dealing with your terrible customer service!

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • BlueTeamJK Jason Keirstead (@BlueTeamJK) reported

    @Mark_Goldberg @mgeist @NDP 3. XPlornet as well as the other big 3 have all received significant subsidies from taxpayers to support rural rollout.

  • AshleyPurvisfit Ashley.purvislife (@AshleyPurvisfit) reported

    @Xplornet ever since you forced the "upgrade" our internet has been crap.....

  • asinii_kwe asinii (@asinii_kwe) reported

    I ABSOLUTELY loathe @Xplornet - I’ve been on hold for over a half hour trying to get them to remove my banking info from their files. It’s been over two months since I cancelled my service and they’re still charging me 😡 Worst customer service. Anyways, happy Monday.

  • JeannieCarruth3 Jeannie Carruthers (@JeannieCarruth3) reported

    @xplornet Its been a whole week barely being able to load a webpage in the Edward's, ON area, I spent over an on your technical support line on hold with no response and it's not an issue on our end? Am I supposed to pay 100+ dollars for this mediocre service

  • JohnFashionGuy JohnFashionGuy (@JohnFashionGuy) reported

    Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!

  • SusieBlanchette FastFreddy🇨🇦😷🌻🐾😺😺 (@SusieBlanchette) reported

    @Xplornet @trubesb What, and wait for a call back that never comes. Or be on hold for 45 mins to be told no problem. 10 households my row all having terrible issues. Enough