Xplore

Xplore Outage Report in Hamilton, Ontario

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The latest reports from users having issues in Hamilton come from postal codes L9C and L8L.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hamilton, Ontario 12/22/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hamilton, Ontario

The most recent Xplore outage reports came from the following cities: Hamilton and Stoney Creek.

Loading map, please wait...
City Problem Type Report Time
CanadaHamilton Internet
CanadaHamilton Total Blackout
CanadaStoney Creek Internet
CanadaBurlington Internet
CanadaHamilton Internet
CanadaBurlington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    @Xplornet answer your phone. I’m trying to complain about your service or lack there of. 🤬

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    Update..approaching 2 hours on the phone waiting @xplornet I’ve been through your entire song library and still no internet. How about an email system that allows customers know there’s an outage and that you’re working on it? After all we pay you millions per year and for what?

  • mike_strik Michael Strik (@mike_strik) reported

    @Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!

  • ayrporte Ian (@ayrporte) reported

    @Xplornet Thanks for reaching out. Another 2 hours on phone with support last night. Hopefully resolved. Its the 8 hours of my time lost Plus the additional 8 hours cell data used up to keep network going

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    @Xplornet Why’s that so you can tell me there is nothing wrong on your end? Somehow the issue gets fixed and then the next night around.... say 8 o’clock again the internet goes out yet again and is unusable during peak times? I’m sensing a pattern here 🤔 care to explain @xplornet

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @harrbca @Xplornet @APLenehan I have the Fusion equipment as well, but our family burns through their cap in less than 10 days. This "no overages" promo Sasktel is doing for the holidays proves that caps only solve a financial problem, not a technical one though.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Hour 3 of no @xplornet internet, their excuse was it was the fault of Silo Wireless the company Xplornet bought out claiming they sold them shoddy towers/equipment. Worked great before ya'll bought them out. Internet went to **** the day @Xplornet took over. @SucksXplornet

  • BucsDB5 Teej Johannesson (@BucsDB5) reported

    Anyone around central Alberta use an internet service that’s not Shaw, or Telus? I use @Xplornet right now but the service, and customer service, has been just terrible overall. I don’t love using big brands.

  • ScottFphotos Scott Fawcett (@ScottFphotos) reported

    @Xplornet this is the second time this month that I wake up and my internet is not working. Your turn around time for fixing it was 36 hours last time. That's unacceptable for those of us that work from home.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet has panel hopped all afternoon into this evening. Flipping between what I would consider "non-existent" and "connected at slower than dial up", with minutes of downtime between hops. I've locked to the "best" cell now and it's still very slow, but at least connected.