Xplore Outage Report in Hamilton, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Xplore
Xplore is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jaclyn Mackenzie
(@JackieM_7) reported
@Xplornet as opposed to your staff simply cancelling it. I literally was not in my right mind and my distress was easy for anyone to read. Since this happened, you resumed my "service" at an address that is no longer inhabited by anyone. You sent me bills for ZERO usage. And when
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Tyler Smith
(@sedgeboy) reported
@RyanKBrook @Edrmorris To be fair, Xplornet is a terrible provider, 100GB is a pretty low limit. But even without a cap I don't think we go over 200GB
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Was he on his way there in a fruitless attempt and fixing their connection? Pro-tip: the issue is on your tower side, because it's oversold.
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Christopher Rogers
(@therealcpr83) reported
@Xplornet The colour was lost from the image as Xplornet used it's internet service to upload.
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Mario
(@mci2273) reported
@Xplornet is anyone else having issues in the Actin On area? Ive had no internet all afternoon and evening. Restarted everything many times. Antenna included
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Kevin Porter
(@kevdevlyn) reported
@Xplornet I bet if they are one of you customers they don’t offer free wi-fi cause it would never work.
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Lexie. #B.L.M
(@joanlemmesmash) reported
@Xplornet hey instead of posting nature pictures, why don’t you update your customers about their outages? Your tech support Line now goes to an automated message and cannot call through. I work from home for the gov’t, but can’t even update my supervisor for an ETA of service.
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Tyler Smith
(@sedgeboy) reported
@Edrmorris @RyanKBrook @CANADALAND Xplornet called out by name as a demonstration of the issues 😕
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Fast Jeff
(@fastjeff) reported
@Xplornet Xplornet think sugary, sweet tweets is enough to make up for their horrible ISP and their meager offerings.
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Jaclyn Mackenzie
(@JackieM_7) reported
@Xplornet hi. Please train your staff to let clients who want to leave go instead of coercing them into making bad decisions for themselves. When I was leaving a horrid, abusive relationship I was apparently talked into putting an account I knew I would NEVER need again on hold..