Xplore

Xplore Outage Report in Innisfil Heights, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Innisfil Heights, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Innisfil Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Innisfil Heights, Ontario 10/17/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Innisfil Heights, Ontario

Latest outage, problems and issue reports in Innisfil Heights and nearby locations:

  • brettjpetch Brett Petch (@brettjpetch) reported from Innisfil, Ontario

    @Xplornet Fix 👏 your 👏keswik 👏/ East 👏Gwillumbury👏tower 👏— it’s down again.

  • brettjpetch Brett Petch (@brettjpetch) reported from Bradford West Gwillimbury, Ontario

    Thanks @Xplornet for your incredibly stable service… is what I would say if my internet wasn’t down right now #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Lori55671011 Lori (@Lori55671011) reported

    @Xplornet Your internet service is horrible, I couldn’t even open your web page to get your contact info. Calling support does nothing.

  • Lower_Level Tony Strickland (@Lower_Level) reported

    @Xplornet guess you are having service issues again in the Roslin area? Hope we are getting a discount this month cause service has been terrible!

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @MarctMilewski That's right Marc, you should call them, wait on hold forever, and they'll give you detailed instructions on how to unplug/replug your equipment. Of course, that fix only lasts for about 90 seconds. Just don't call too often, they will block your number like they did to me.

  • Cheford1 Brett Weston (@Cheford1) reported

    Day 3 begging @Rogers to bring service to my area so I can get rid of @Xplornet. There’s Rogers service 2km each way of a cluster of 15 homes...our internet is garbage and everyone has said they’d switch to Rogers. 15 new customers in a single day...that’s just internet not cable

  • garts77 Garts77 (@garts77) reported

    @bellaatheplug @Xplornet Oh ****...that sucks...😩😩

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    Hey @Xplornet - working from home and I've got nothing. Either you'll resolve the issue or I'm going to have to hotspot on my cell phone and get major charges on that bill. Sadly, nothing new. Do better. Be better.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @Robinongaliano Unless they block your phone number, Robin. I'm not sure the "magic" number of times you can call in to troubleshoot their internet not working, but evidently, I reached it. Now I get to have no internet, and no ability to contact them to let them know it's not working.

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet I told you previously told you I have contacted technical support and get message they are aware of issue in out area!!!!

  • realzombie2 SoCietYZoMbiE (@realzombie2) reported

    @rastasack That's not bad at all...for the options we have. I am paying 140 for 50Mbit from xplornet, taxes included. Unlimited but have never seen 50Mbit yet....usually around 25 at best...only 1.5 upload....no other options though.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Can hit retweet on a million links, that's not fixing a broken ISP. People still know xplornet is a terrible ISP because you don't try and fix it, you try and cover it up by trying to bury old tweets. Not working, try putting in some actual work. #cancelxplornet