Xplore

Xplore Outage Report in Kanata, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kanata, Ontario 02/14/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kanata, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa E-mail
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Thanks for keeping everyone updated on where not to go. I suppose the food bank thing is nice, since I can't Google where my local one is using your service. I'll sacrifice my data plan to Google that instead of talking to you guys in person, though.

  • dirtyspades Mat (@dirtyspades) reported

    @Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal

  • JohnMasswohl John Masswohl (@JohnMasswohl) reported

    @VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet Could you provide a decent service then? Literally the most expensive, slowest internet, since dial up!

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Have to hang up. Got things to do 😡 this is crazy

  • WessiJmo Mr. Lee (@WessiJmo) reported

    @elonmusk I recently bought a farm up in Golden Valley, (Northern)#Ontario #Canada and we have absolutely horrible internet from netspectrum and xplornet. I signed up online for Starlink and I’m patiently waiting for greatness! #OGZFarming @OGZFarming

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Xplornet @CCTS_CPRST Thanks you very much I will do that. But it's not just a quality of service issue. I was told that I am not guaranteed any speed at all. Which is tantamount to "we don't have to provide you any service". To my mind this is a completely different issue. Thoughts?

  • rekounas rekounas (@rekounas) reported

    @Xplornet I don't have an account. I called multiple times to get LTE, but have been told that I am a little out of range, even though neighbors down the road from me are on LTE. I am not interested in satellite as I work from home and would chew through the bandwidth in about a week.

  • unforgivencoop nate (@unforgivencoop) reported

    @Xplornet @dirtyspades Do you guys even read peoples complaints? Wtf is this reply...

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Customer service is like the best Internet speeds. Have to hang up. Got things to do 😡