Xplore

Xplore Outage Report in Ottawa, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 03/14/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau, Stittsville, Nepean, Kanata and Orléans.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet I feel like the hours I've spent with your tech support should be compensated bc the amount of times I've been told "just turn it on and off again" after sitting for an hour on the phone is ridiculous. The sooner REAL high speed gets to rural Canadians, the better.

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet just loves to randomly make things stop working. Sometimes it's Netflix, sometimes it's loading images on only one google browser even though I've cleared the cache and everything lmao. Garbage.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet "turn it off and wait 2 minutes and turn it on again" Is no help when your garbage rates as 0.00 Kbs on upload on speed detector. $80 a month for **** that doesn't work half the time is not good or reliable service and your company should be shut down and sued

  • 1776North ODIN1776 (@1776North) reported

    @Victoria59L @WidemanLorne Xplornet is complete dog ****.

  • Warsaw1970 Warsaw (@Warsaw1970) reported

    @Xplornet Guys, I appreciate your advertising enthusiasm, however, your services do not live up to your promises. I am in rural Quebec and had to give up your service for a competitor because your speed is so slow and your service calls take days and days.

  • davinalytle Davina Lytle (@davinalytle) reported

    @Xplornet I'm your customer & have been for quite a while so I'm not sure why you don't have it...but I sent it again...it's sitting in the DM...along with my phone number. 😝

  • LavergneRobert Frenchie (@LavergneRobert) reported

    @FrankReardon1 @Xplornet ? Is cell phone service as bad

  • IceColdBepsiii Schooner (@IceColdBepsiii) reported

    @Xplornet seriously dawgs? Your internet is straight dog ****. I can’t wait for the homie @elonmusk to bless me with that starlink.

  • seeteegee Chris McGee (@seeteegee) reported

    @bobbotron @storminternet I wanted to get storm out here, but they just couldn't provide the signal to my home without extraordinary effort at the time. So, it was xplornet, which was fine, but pricey and a little unreliable and now bell home wireless, which is pretty solid, but slow and there's a cap.

  • Highway74212302 Highway To Hell (@Highway74212302) reported

    @WidemanLorne I've got xplornet. It's gone from poor to mostly unusable