Xplore

Xplore Outage Report in Ottawa, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 02/28/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaGatineau Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet If you are using Xplornet service your download should be done in time for Christmas 2022.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And again. 2nd long outage tonight in fact. I haven’t had internet more than I have.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Goodblaatsiaq. Any Nunavummiuqatik with Xplornet having signal problems too? I been having issues since Sunday when it's usually consistent. So far only time its off is when they're doing maintenance

  • JordanKennard13 Jordan Kennard (@JordanKennard13) reported

    @Xplornet Everytime we call it's the same story. Oh you're signal looks great, I don't see why it disconnects so much blah blah blah. You're tech agents are either not very smart or don't do their job one or the other. Who wants to sit on hold for hours just to be told oh there's nothing

  • Glow_CK Glow CK (@Glow_CK) reported

    @Xplornet Connection down every 30-60 min for the last week. Phone support has a 57 min wait time. Take some of those hundreds of millions we all pay you and buy some ******* support and techs.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And it’s out again. Can you please fix this internet service.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it