Xplore

Xplore Outage Report in Ottawa, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 12/27/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Ottawa, Orléans and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOrléans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @MissSlaght @Xplornet I wish @Xplornet would have valued me as a customer, I would probably still be a customer if they did.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @MissSlaght @Xplornet @MissSlaght u should read some the replys on xplornet tweets, just too see how horrible this company is. they are a joke.

  • MdmCurt Curt McNaughton (@MdmCurt) reported

    @jcalder1983 @MBAgDays @Xplornet I am currently hoping for a better solution so that I can say the magic words to my Telus Smart Hub Account! How can we help you today? I might even wait on hold to tell them they are fired

  • MitchellBlyth Mitchell Blyth (@MitchellBlyth) reported

    @MBAgDays @Xplornet Worst internet company going, yet they hold a monopoly in our area

  • JeremyBoyles27 Jeremy Boyles (@JeremyBoyles27) reported

    @Xplornet fix ur ******* service

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @PattiBailey05 @Xplornet @TELUSsupport Fascinating that we can send a space craft to Mars and control it from millions of km’s away, yet we can’t provide reliable fast internet to rural Canadians.... Xplornet is going to find themselves in trouble should another provider step up....

  • chris_m_h Chris Houston (@chris_m_h) reported

    How bad is rural internet in Canada? I cancel my satellite connection with @Xplornet because it's so bad. I wonder "will they refund me?". lol no, they want a "cancellation fee" cc @MaryamMonsef

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Noah_v_Z @harrbca Telus has my back with mobile data for the most important stuff. Like bashing Xplornet for being the worst ISP in Canada.

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    You can be paying for 50 LTE and get 5mbph. @Xplornet is the worst and is a complete scam. Not worth a penny.

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    @Xplornet promotes unlimited data but they fail to tell you they cut your speeds in half if you use too much data off the tower. They don’t have any warnings for users. #XplornetSucks #xplornetScam