Xplore

Xplore Outage Report in Ottawa, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 11/24/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Nepean and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Internet
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • rammyramramram Ram (@rammyramramram) reported

    @m3t4lw01f @Xplornet @APLenehan How can a company possibly even charge you money for service that is quite literally worse than the network at an overcrowded starbucks

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @FuzzyGross @VoosieVooters @Xplornet where do I make a complaint?

  • VoosieVooters Loricat (@VoosieVooters) reported

    @FuzzyGross @Fred_Wreck1983 @Xplornet Thx. It's about time every Xplornet customer who is getting terrible service did this.

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @Xplornet Yes, just look at all the awesome things you can do when your Internet service is awful. Gardening, baking bread... you name it!

  • Xenhas Xenhas (@Xenhas) reported

    @GreatRootBear The starlink satellites got in the LOS of xplornet and cut the signal LOL

  • PEIPolNews PEI POLITICAL DISCUSSION (@PEIPolNews) reported

    @DarcieLanthier @hannahbethbell Lack of Internet access, acceptable internet access, is the problem. We need better than LTE and crap Xplornet. Half this province is rural residents. The piecemeal initiatives they are doing now is not acceptable.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I don't hate many things, but I truly truly hate @Xplornet for being the worst ISP in Canada, and I have a very strong dislike of @APLenehan at the top. Your company is trash and your advertising is a lie. Everything about this is wrong. Rural Canada deserves better.

  • DatVonGuy Von (@DatVonGuy) reported

    Just found out @CCI_Wireless was bought by @Xplornet, so that explains the shitty service suddenly happening.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Damn it, I hoped Canada wouldn't waste of the new broadband funding on falling for xplornet's blatant lies but they did. Xplornet will upgrade a few towers and then throw the rest of the money away on "marketing" on twitter. We're not seeing any of these "upgrades" in BC.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet is so bad tonight that I can't control any of my smart devices. My hub says it's connected, but commands just fails. Google Assistant just says, "I'm sorry, I can't reach the Internet right now."