Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1V, K1R, K1T, K1A, K1Z, K2C and K1K.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 11/23/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Nepean and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Internet
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And now you’re doing gigabit to compete with starlink you have no interest in the customers them self only to sell what you have to and make money I know in the past you would upgrade some towers but it would never be enough to fix your speed issues

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet i love how you try so hard to pass of as being a good and caring company yet you do not even remotely come close to having good customer service its really sad just go out of business already you **** heads

  • AMFourn My kids call me Karen 🇨🇦❄️ (@AMFourn) reported

    @Xplornet Xplornet sucks and everyone knows it..

  • Lucy4141 Rika Edwards (@Lucy4141) reported

    Hey @Xplornet - it’s been over a week since our custom business domain has been down. No resolution after hours on the phone w/ your tech team. The pandemic is difficult enough on small business, you’ve further marginalized our ability to run a business during lockdown.

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And then when other options come finally you upgrade like you didn’t oversell in the first place Business is business but you’re literally shady as hell based on my experience you provide minimal service and only upgrade when you have to you were only going to do 100 with 5G

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet I know that my tower is getting upgraded and I’m more than happy with the people just doing their job by phoning me because they’re not the cause of my service being slow yes you’re upgrading and building more towers and you’re fixing your service but you deliberately

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet i have many times and it has been zero help, i upgraded from wi max to to LTE, no better...We checked my router, nope not the problem

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet Oversold your towers in the past and fixing them now that there’s other options doesn’t make that right not to say I wouldn’t be satisfied with the service working but you know what you did and Because of that me and several other people are still being affected

  • MaizeingPete Pete Archer (@MaizeingPete) reported

    @CousineauAlbert @tenwattandrew @Xplornet They are always the worst option it seems. Trouble is sometimes they r the only option

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet Fix ur ******* service like holy hell no one gives a ****