Xplore Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K2C, K1G, K1Z and K1K.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ryan M
(@ryanmjjj) reported
from
Ottawa, Ontario
@lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.
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Lucy Little
(@MorrisseyLucy) reported
from
Ottawa, Ontario
@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
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Sheila Cain-Sample
(@SheilaArt) reported
from
Ottawa, Ontario
@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Loricat
(@VoosieVooters) reported
@apocolypse669 @Xplornet That's not even the worst I've seen. It truly is horrible.
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GreenDLawn
(@GreenDLawn) reported
@Xplornet internet down for a while now... Maybe @elonmusk will save us xplornet users from this lackluster service...
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Rod
(@compureis) reported
@Xplornet internet out since 6:30 this morning, waiting for customer support to answer the phone for over 1 hour. Good job Xplornet
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Darth Pocolypse
(@apocolypse669) reported
@Xplornet im not calling a tech to tell me to reset my router. its your service that sucks. you have to do better on your end.
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🇨🇦 Christine Erwin
(@ChristineErwin2) reported
@barks_katherine @Xplornet I've called as well. Useless. No help , no follow up and no internet.
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Handyman 🚗🐔
(@Lamenoname3) reported
@barks_katherine @JLCWood2017 @Xplornet Dropped them like a bad habit
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Ian
(@IanMcPHE7T2) reported
@Xplornet tried it already signal is slightly stronger but no where near the 25mg download speed threshold that we pay for. (yes I know that's a best case scenario number that is rarely reached) Our problem is the total signal drop that occurs almost daily. Why not admit you throttle?
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Kaz 🇨🇦
(@BlueSerenity15) reported
@barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.
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Jenny Wood 🇨🇦
(@JLCWood2017) reported
@Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦
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Andrew McCallum
(@AndrewMcCallum2) reported
@Xplornet How about some communication regarding when you’re going to have your service back up? As are many in rural Canada, I’m relying on your internet service and I’d like to know when I can get access. The lack of information is unacceptable.