Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2C, K1G, K1Z and K1K.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 03/07/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mb_cls mb, MCpl (ret’d) 🇨🇦 (@mb_cls) reported

    @Xplornet WTH? Can’t call support. No update on your website. Link to Twitter on website incorrect. No service from at least Manitoba to New Brunswick. How about updating clients who pay for this poor service.

  • Itweetatpeople1 Tonald Drump (@Itweetatpeople1) reported

    @Xplornet Fix your ******* internet!!

  • Jeff_Hitchcock Jeff Hitchcock (@Jeff_Hitchcock) reported

    @BillyPickles6 is in queue with Xplornet and will hopefully tweet out what's going on - a service one person at @xplornet has decided isn't needed. Remember, if you don't tell your story, someone else will.

  • jen_future FutureNPJen (@jen_future) reported

    Hi @Xplornet. Could someone please give an update on your outage? I’m relying on your service to do schoolwork. Currently without service for 2+ hours and your help line hung up on me after an hour on hold.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet He sounds like a really cool guy, hope he's doing well these days. Anyway, you're a terrible ISP. Avoid xplornet. #cancelxplornet

  • JodiJDeJong Jodi (@JodiJDeJong) reported

    @Xplornet What's up with internet randomly being down? We've got some serious @netflix watching to do 🙄 Do we have to get together and party or something? Oh right #StayHome

  • ImSeanHarrison Sean Harrison (@ImSeanHarrison) reported

    @StaxOfDonuts @Xplornet No provider will service our area except xplornet, I got to preorder starlink but it’s not here yet :/

  • strange_danimal JustDan (@strange_danimal) reported

    @Xplornet #Xplornet come on man give us a clue here. Sounds like a pile of people are down.

  • DonCarr31366229 Don Carr (@DonCarr31366229) reported

    @Xplornet Worst company in Canada

  • RobFallis Robert Fallis (@RobFallis) reported

    @Lynnincanada @Xplornet Down in Niagara as well. Can’t get through to support