Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1G, K1V, K1R, K1T, K1A and K1Z.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 11/26/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Orléans, Gatineau and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOrléans Internet
CanadaGatineau Internet
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet the worst experience as a customer I have EVER had. You continue to call trying to get money from me. I will send you my gas bill for the 10 hour drive and the bill for my time doing the job of your technicians. Perhaps it'll even out? You will not see a dime from me.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Was he on his way there in a fruitless attempt and fixing their connection? Pro-tip: the issue is on your tower side, because it's oversold.

  • Deline2Pat PatDeline2 (@Deline2Pat) reported

    @ToddSmithPC @EOWC_ON @EORN_CA It is pathetic so help is much needed. We have Xplornet...they promised to upgrade their tower, it’s over crowded, still have not upgraded and still say “it’s coming”. Our internet is so unreliable and you don’t get near why you pay for. Bell won’t put up anymore towers...cogeco

  • Kevy10617 KevyM (@Kevy10617) reported

    Been an @Xplornet satellite customer for 8 yrs. I cannot wait to drop you like a bad habit when @SpaceXStarlink becomes available!!!!!!!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet Seriously? a rainbow? **** ur stupid *** company.

  • mci2273 Mario (@mci2273) reported

    @Xplornet is anyone else having issues in the Actin On area? Ive had no internet all afternoon and evening. Restarted everything many times. Antenna included

  • mci2273 Mario (@mci2273) reported

    @SpaceXStarlink is there anyway to get in on the beta for the Acton On Canada area? @Xplornet can’t give me 1mbs / sec anymore. Please help!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Essentially telling their customers that if they don't like their horrible xplornet service, take a walk. Sounds about right, xplornet is a terrible ISP.

  • walterrobinson Walter Robinson 🇨🇦 (@walterrobinson) reported

    @SteveClarkPC Mr. Clark, what about your constituents who are WFH but can't get reliable internet service from @Xplornet -- they could lose their jobs, their university age kids are losing semesters and your government has contracted with/promoted this company. #onpoli

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Not like they can reach their patients using your horrible service.