Xplore outages and service status in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Xplore generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 13, 5:15 PM EDT.
- Internet (67%)
- Total Blackout (17%)
- Wi-fi (17%)
The latest reports from users having issues in Ottawa come from postal codes K1H , K2B , K2C and K1Y .
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Xplore
Xplore is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Xplore outage reports came from the following cities: Ottawa, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 23 hours ago |
|
Ottawa
|
Wi-fi | 1 day ago |
|
Ottawa
|
Internet | 4 days ago |
|
Nepean
|
Total Blackout | 8 days ago |
|
Ottawa
|
Internet | 11 days ago |
|
Ottawa
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
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Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
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Ryan M (@ryanmjjj) reported from Ottawa, Ontario@lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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nicole brown (@nicoleb1978) reported from King, Ontario@xplore_ca service is down again..... last 2 hrs.... bradford tower!
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AtomicHydra (@atomic_hydra) reported@xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.
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🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported@xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!
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Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported@Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.
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Andrea Galante (@AndreaGal67) reported@altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.
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T (@ThoughtsofT92) reported@xplore_ca Is there currently an outage in the Lac Ste Anne County area since the big windstorm last night?? My Internet services are down even after restarting my system a few times
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AtomicHydra (@atomic_hydra) reported@xplore_ca Worst service in ontario hands down @APLenehan
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MightyJoeMaple (@JG98942814) reportedlol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?
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Joe Jansen (@joejansen1) reported@kevinki16180099 @Shawridgefarm @RSHFarms I've had starlink for 7-8 years.. never had an issue longer than an hour outage.. Watching the Pink Pony Pole Massacre show of Xplornet and government funded shenanigans.. glad we went the route we did.
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who cares (@ChewyChewyChomp) reported@xplore_ca is down again!!! Final straw. I’m moving my service to #Starlink @SpaceX