Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1H, K1V, K1R, K1T, K1A, K1Z, K2C and K1K.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 11/12/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Nepean, Ottawa, Gatineau and Kanata.

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City Problem Type Report Time
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet why would ur customers care about a farm, what they need is reliable service, not a link to something that absolutely will not work on ur network.

  • PaulRenaud613 Virtual Nonsense (@PaulRenaud613) reported

    @Xplornet I called tech support and was able to determine that my modem was fine. Your tech was unaware of any satcom issues (he kept calling it a tower), yet my service mysteriously restored itself almost exactly 48hrs after it failed. You need to be more transparent on satcom outages.

  • timlucier Tim Lucier ¯\_(ツ)_/¯ (@timlucier) reported

    Like clockwork- the stay at home order began and my internet got shitty. Man, sharing a giant satellite dish in space sucks. @Xplornet

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    by allowing us to remove xplornet from our lives completely my bill is $145 dollars a month for "up to" 25Mbps with unlimited download... it's pretty sad that I don't even get 3Mbps anymore. I get there is more pressing matters at hand then my **** internet but the ones suffering

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet I notice how little all these pictures have to do with their service over and over. Like I keep reminding xplornet, their spamming pictures and links to their twitter feed is more insulting than anything. Xplornet as an ISP does as little as possible to screw over the customers.

  • MikeLoughlin77 Mike Loughlin (@MikeLoughlin77) reported

    @Xplornet I called your Customer Service over 4hrs ago and am still waiting for a call back. Is anyone working? My internet is out and could use a little tech support here 🤨

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet It took him 43 days to upload this picture using the new LTE tower. Xplornet us garbage can internet. Don't fall for their manipulations of the truth.

  • MooreFitnessSTG Connor Langpap 🇨🇦 (@MooreFitnessSTG) reported

    @Xplornet Thanks for that. However, I’m currently with your company and I’m looking to switch. Your service is very poor and I’m being told limited sight line to satellite for LTE, which isn’t true. You slow our usage down and at best, our DL speed is awful. So, what’s the solution?

  • hullcitydave dave jupp (@hullcitydave) reported

    @danriccio_ @jamessharman Come on Rural Internet/DAZN, dont let me down this morning. Man U/Liverpool. #xplornet

  • 424Shauna Shauna Mikel (@424Shauna) reported

    @Xplornet I appreciate the reply but my husband has been on the phone with them every week with the same problem.