Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1V, K1K and K1G.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 02/01/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Orléans and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOrléans Total Blackout
CanadaOrléans Wi-fi
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Xplornet Is there a problem in the Wellington,Ontario area?

  • standupwithtess standupwithtessa (@standupwithtess) reported

    @Xplornet internet down?

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet Why would I bother, like I said nothing has changed in the 3 years of trying with all levels of support always recommending a work order that fixes nothing. Silvercreek ECI 03BC501 drops daily, This is a provider issue yet I eat the cost? Thankfully we have other options coming

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet After noticing the lack of internet access in remote Canadian communities, Xplornet took a bunch of cash from the government and still failed to deliver. This year they sponsored a bunch of other stuff instead of fixing their network though.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another evening unable to use any of the many streaming services and online gaming services I pay for. Thanks @Xplornet. You rock. I bet @APLenehan has no issues streaming the weird porn he's into though.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet With all these pointless pictures, I'm starting to get an idea of why xplornet's service is so bad. Their "tech"s waste a lot of money going to random rural locations to take pictures and not service any of the equipment. Avoid xplornet, they are a terrible ISP.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Well Xplornet today is a great day. Just got my invitation for the Starlink beta. Finally an end in site to your over priced shitty service.

  • KMal_T8N Kevin Malinowski AB expat in ON, involved in both (@KMal_T8N) reported

    @OneMorePatch @mrdeclanregan Previously we had Xplornet with a 900ms latency at 10mbps with 100GB data cap then down to 1mbps. And a DSL that we were lucky to sustain 2mbps. Also, had an LTE hot spot that gave us 400 MB of data for $520 a month.

  • OneMorePatch Eric Frey (@OneMorePatch) reported

    @KMal_T8N I feel your pain. I hate Xplornet and swore I'd never use their service again. So they acquired our WISP and service has been garbage since. I can't wait to give them the double middle fingers on my way out the door.

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    @Xplornet are you having an outage in Flamborough Ontario