Xplore outages and service status in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Xplore generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 6, 9:14 PM EDT.
- Internet (100%)
The latest reports from users having issues in Ottawa come from postal codes K2H , K1V and K1L .
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Xplore
Xplore is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Xplore outage reports came from the following cities: Bells Corners, Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
Internet | 12 hours ago |
|
Ottawa
|
Internet | 10 days ago |
|
Gatineau
|
Internet | 10 days ago |
|
Ottawa
|
Internet | 10 days ago |
|
Ottawa
|
Internet | 11 days ago |
|
Ottawa
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
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Ryan M (@ryanmjjj) reported from Ottawa, Ontario@lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.
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Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Lucas Bourque (@Lucas_Bourque_) reportedWhere I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.
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Ally Bryant (@Eh_Bee_Sea) reported@xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.
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Right Central Views (@Right_Central) reported@xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.
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Commissioner Miner (@fanCRTCProfling) reportedEveryone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC
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sean barry (@SimpleGear) reported@xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet
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Derek McLean (@dmclean82) reported@xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.
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jarvisa2002 (@jarvisa2002) reportedDo you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca
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NotYetDone (@NotYetDone1) reported@theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility
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Michael Quinlan (@MikeSQuinlan) reported@Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.
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Tim Mac (@TimMac1173045) reported@xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.