Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1R, K1K, K2A, K2P and K1S.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 02/25/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau, Stittsville, Nepean, Kanata and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another night of zero internet connectivity with @Xplornet. Won't reconnect at all. They did phone me today regarding my CCTS complaint. Have to see where that leads.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.

  • stephanie4tin stephanie (@stephanie4tin) reported

    @Xplornet can’t wait until starlink is canada wide so your **** company can go out of business, so tired of barely using the internet and having it go out for god knows how long🖕🏻

  • haywiredguy edward soosay (@haywiredguy) reported

    @Xplornet is the worst internet provider ever! Everyday it gets worse and worse! Absolutely sucks that I have no choice to use their crappy service! Anyone know of a better internet out there?

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @AnteupO ha...that's funny. Customer-"No, I don't want to call in and wait on hold" @Xplornet- "How about you call in and wait on hold?" That's great customer service. You guys will be gone soon unless you do something meaningful and different. #YourDaysAreNumbered

  • RuralOntWoman Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported

    My rural internet, Xplornet is so ******* bad there is no way I can attend the CPC convention. Over $100 a month and they keep overloading the towers. I can't even load a picture this evening. #Rural #internet @TobyBarrettHN

  • JerryMc64154658 Jerry Mckay (@JerryMc64154658) reported

    @Xplornet Your internet sucks

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Seriously @Xplornet fix your network. I haven't had a connection all day, and it's been down more than up over the last week. I get not commiting to speeds, but you're not even meeting the definition of a connection right now.

  • Edwards_Band EdwardsBand (@Edwards_Band) reported

    hey, @Xplornet watch out! One word; "Starlink". When it's up and running here, 2-4 months, you can bet I will be kicking your "service" to the road. Cannot wait for a service that will load animated gifs w/o buffering. #ByeBye.

  • dmgillard Danielle.gillard (@dmgillard) reported

    @elonmusk @VinterNix @Bell NanaNeedsInternetNow Xplornet rural ingleside, ON is really bad .so bad that Ican’t work properly, school had to provide my kids each with a MIFI so they could attend virtually grade 8 and 9. PLEASE Deposit paid over a month ago and waiting for X-mas to come to our home.