Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1H, K1V, K1R, K1T, K1A, K1Z, K2C and K1K.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 11/19/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Nepean, Ottawa and Gatineau.

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City Problem Type Report Time
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CattleNeilson Neilson Cattle Development (@CattleNeilson) reported

    @tara_m_davidson We are on the list. Likely receive our hardware in the summer. Xplornet has let us down too many times.

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    @ChristiFriesen @Xplornet They bought out netset. My service stayed the same. Even get free service calls still. Which was a netset thing not an xplornet thing.

  • lewisbron Lewis Bron (@lewisbron) reported

    @xplornet you are ****

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @MobileSyrup My Starlink, while sitting in its box on my kitchen floor, provided better service than my Xplornet connection did at the same moment in time. They already can't supply the services they were offering, what makes people think this "upgrade" will work out?

  • fnveenie Mike Veenie (@fnveenie) reported

    @eboltz16 @Bell_Support Except I'm telus. Xplornet also down

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Pretty bold to post a link of communities that have to deal with spotty internet when xplornet is probably the problem in that equation.

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @Xplornet Im so ******* done, my brother had to do a video for an homework and he can't even upload it wtf are you guys doing ???? COME ON 0.04 MBPS OF UPLOAD SINCE 2 DAYSSSSSSSSSSSSSS

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Saittech89 @CarttCa @Xplornet As a Starlink customer I can say two things: The initial cost is high at $800. The monthly cost is higher than I was paying to Xplornet. I can also say it works amazingly well and they are very up-front about ongoing issues the network is having and what they are doing to fix.

  • _gh0_5t Ghost (@_gh0_5t) reported

    Finally i got a new internet provider but i wanna say this one more time @Xplornet @APLenehan go **** yourselves

  • rgstone1 Rob Stone (@rgstone1) reported

    @bigbushelsag @ChristiFriesen @Xplornet As soon as the equipment pukes you become an xplornet customer though. We used to be yourlink