Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1N.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 01/08/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau, Orléans and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • RobertValke Robert Valke (@RobertValke) reported from Sackville, New Brunswick/Nouveau-Brunswick

    Sadly we have a very bad , but expensive internet connection through Xplornet , so can’t work from home . Not only slow but unreliable; room for improvement; but as long as the government let only two businesses ( Rogers,Bell ) harvest the money , nothing will change .

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet I don’t think 🤔 💭 🧠 I ever spammed Xplornet besides doing the whole hashtags thing because I was thinking 🤔 💭 ahead of time and I knew ahead of time that it would be wrong to spam others on @Twitter but they are just using that as an excuse for being rude on @Twitter

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @cbcmarketplace @CanadianPM @Bill_Morneau @JustinTrudeau @CCTS_CPRST @Canada @Bell Maybe the government of Canada 🇨🇦 wanted me to use Bell instead of Xplornet so I could get better Internet Service because they realize that I’m gonna he spending a lot more time on it compared to the majority of people in Canada 🇨🇦 who spend like only a few hours on it

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @CCTS_CPRST @Google Maybe the Xplornet 5G Service will work during a power outage unlike @Google before 5G but it’s still shit 💩 service with @Google like we always had since the day iPhones 📱 were originally released

  • brettjpetch Brett Petch (@brettjpetch) reported from Bradford West Gwillimbury, Ontario

    Thanks @Xplornet for your incredibly stable service… is what I would say if my internet wasn’t down right now #xplornet

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet If everyone in NB used the Internet more often and their weren’t any people going to school 🏫 like myself as an adult 🧑 then everyone would have to switch over to Bell 🔔 in order to cut back on the cost 💰 of Internet Service IT MIGHT BE WHY XPLORNET BLCOKED ME ON TWITTER

  • Babsblw Barbara Wallace (@Babsblw) reported from Meaford, Ontario

    Wish we could as @Xplornet satellite service is the worst ever!!

  • Thornzy Derek Thorne (@Thornzy) reported from Springfield, New Brunswick/Nouveau-Brunswick

    @Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet One of the main reasons why my parents have never had Xplornet even though most people in the province of New Brunswick Canada 🇨🇦 have Xplornet could simply be because I do a lot more research and if people used the Internet more often then they’d have to switch over to Bell