Xplore Outage Report in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ottawa come from postal codes K2C, K1M, K1G and K1Z.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Xplore
Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
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| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Lucy Little
(@MorrisseyLucy) reported
from
Ottawa, Ontario
@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
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Sheila Cain-Sample
(@SheilaArt) reported
from
Ottawa, Ontario
@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
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Ryan M
(@ryanmjjj) reported
from
Ottawa, Ontario
@lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Casselman
(@sarahacasselman) reported
Extremely poor customer service and poor organisation/coordination from @Xplornet. Had internet lined-up in advance for install, took the day off & no one showed. Called to inquire why, received excuses—no one called to tell me this, I waited all day.
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Vick Raive
(@Theangryleaf1) reported
@Xplornet so if you only give us 5% of the service your promise in our contract does that mean I only have to pay 5% off my bill? Or should all your executives be put in prison for fraud and extortion?
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Adèle 🇨🇦
(@NorthernCurls) reported
@AntibioticDoc Us in a terrible position and potentially exposed us. When hubs asked if he was vaxxed he said "no but I don't socialize". Mmhmm. But he probably goes into every home unmasked?? I was masked and quite upset. Very pregnant with complications. We complained but nothing. @Xplornet
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Lewis Bron
(@lewisbron) reported
@MIchelleP8844 @Xplornet Xplornet blocked me on Twitter because they were tried of me calling their **** internet, **** internet
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OfftheGrid
(@fishingwicked) reported
@TELUS has the worst service available. Crappy Xplornet looks like a dream compared to the bandwidth that has been oversold to the point that cellular doesn't work. Tin cans & string would work as well to contact my family. @TELUSsupport says they won't care til competition hits!
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Metal Wolf
(@m3t4lw01f) reported
E-Clip It Solutions in Saskatoon was the installer. Jeff, I expect better from you. This is just insulting, considering that run of cable was installed prior and re-used for the Xplornet radio. You just guaranteed I will never hire you or your company for any jobs ever again.
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@Nagem_Senoj Xplornet sucks. For the past year it would not work for hours at a time every day and when it did work it was so slow even when we had several technicians fix things and we paid fir faster speed. Just switched ISP. So fast, reliable & cheaper. & now we can watch netflix.
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brandon smith
(@brandon90053725) reported
@RogersHelps @johnny4646utah @MjrPerrella people complain too much xplornet or bell would never apologize in the manner Rogers has xplornet would give me less than 5down on a daily basis everyday during peek times it would sometimes go down to kbps
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Nancy A. Siciliana 🌴🍸🐘
(@nasiciliana) reported
@Xplornet Nope. You scammed many Niagara customers when you bought out a local provider but didn’t put any of us on xplornet infrastructure, just left us on existing network your services couldn’t operate on. You charged customers for service you couldn’t and didn’t intend to provide.
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Paul Garvey
(@pgarvpoultry) reported
@BotTheWrongDip Waiting on Starlink- Xplornet works but slow and expensive for what you get