Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1R, K1S, K1G and K1V.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 12/09/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Ottawa, Orléans and Nepean.

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City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOrléans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dbanks460 D Banks 🇨🇦 (@dbanks460) reported

    Again @Xplornet speeds are so god awful that I can't do my work from home. Thanks xplornet for providing such a garbage service to rural residence for insane high prices. Glad that Bell and Starlink will put you out of business soon enough much deserved for how you treat people

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @Xplornet Im so ******* done, my brother had to do a video for an homework and he can't even upload it wtf are you guys doing ???? COME ON 0.04 MBPS OF UPLOAD SINCE 2 DAYSSSSSSSSSSSSSS

  • jordan_leroux Jordan Leroux (@jordan_leroux) reported

    @Xplornet outage. Again. We just turned it back on and it’s out again. No reliability. No customer service. I guess we just wait for cogeco

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Customers: Our xplornet sucks, we can't get the speeds you sell us! We can barely do anything useful and it's covid times, we have to school and work from home! xplornet: But lookit this picture, so pretty. Don't forget to pay your bill this month, our techs need better cameras.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Saittech89 @CarttCa @Xplornet As a Starlink customer I can say two things: The initial cost is high at $800. The monthly cost is higher than I was paying to Xplornet. I can also say it works amazingly well and they are very up-front about ongoing issues the network is having and what they are doing to fix.

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?

  • snocross26 Brian Glowach (@snocross26) reported

    @Xplornet Our download speed is 2mbps.... right since the day it was installed... the installer said that we have a strong signal... you want your service payment for the upcoming month... fix our ******* internet.... NOW!!

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    @Mark_Goldberg @Xplornet CRTC should shut em down. False promises, dishonest business practice.

  • Dubbloseven Dubbloseven (@Dubbloseven) reported

    @Xplornet even cancelling your service has been a pain in the ***. Lying scammers. Un ******* real

  • marshmat Matt Marsh (@marshmat) reported

    Oh, there it is. Tonight's annoying regular unscheduled long outage is an hour late. Tsk, tsk, @Xplornet