Xplore Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1K, K1G and K1Z.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
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| Gatineau |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ryan M
(@ryanmjjj) reported
from
Ottawa, Ontario
@lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.
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Sheila Cain-Sample
(@SheilaArt) reported
from
Ottawa, Ontario
@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
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Lucy Little
(@MorrisseyLucy) reported
from
Ottawa, Ontario
@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ivan Cohen
(@cohenih) reported
@GeiselJeff @Xplornet Starlink was installed Saturday. No-brainer setup; getting over 100mb download, 40mb upload, 35ms or less latency. Will be faster after BETA is over. It’s amazing, compared to poor Xplornet I’ve had to use for years!!! I’m impressed with it!
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Katie Wakely
(@katie_wakely) reported
@Xplornet The quick survey at the end of the call...I left excellent reviews for the technician helping me today he actually took time to solve. Poor review for @Xplornet internet service. A week without internet w stupid excuses during pandemic cannot happen.
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Kevin Porter
(@kevdevlyn) reported
@GeiselJeff @cohenih @Xplornet $145. So a little more than the $125 I was paying for Xplornet but well worth it. Have had it for 3 weeks now and no complaints. Would never go back.
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Ram
(@rammyramramram) reported
@m3t4lw01f @Xplornet Man, running any of their social media, PR, or customer service, it must feel like you're a borderline scammer, eh? Like, you have to justify customers every day overcharging for something so basic, but knowing they have no alternative. The real Martin Shkreli of ISPs.
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Terry Bedard
(@XenaTKB) reported
@Kaitlynkitzan @Xplornet their customer service often leaves a bit to be desired!
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Kevin Porter
(@kevdevlyn) reported
@Xplornet I’m dancing to. Doing a happy dance now that I don’t have to pay you anymore for your **** service.
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Metal Wolf
(@m3t4lw01f) reported
I wonder if @CRTCeng would be interested to know that I cannot access VoIP on my @Xplornet connection. The calls connect, but the call quality is impossibly bad. You don't care though, I'm just the little guy that's not greasing palms.
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𝙱𝚛𝚒𝚝𝚝𝚊𝚗𝚢 𝙷𝚎𝚗𝚗𝚒𝚐
(@BrittanyHennig_) reported
@Kaitlynkitzan @Xplornet They're the other rural internet service provider in our area.
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Charlie Walker
(@charlie1105) reported
@Xplornet There's no point, there's nothing that can be done my end - it's clearly elsewhere in your network that the problems occur, and your default response to every twitter complaint demonstrates your lack of care or customer support.
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Metal Wolf
(@m3t4lw01f) reported
Truly pathetic that my @Xplornet connection makes my VoIP phone unusable. This is what is considered high speed internet in their world? Or, if I said that to you using my VoIP service: Truuuuuuuy paaaaathccc connnnn bzzzzzz high sppppppeeedd bzzzz w-w-w-rrrreeld.