Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1K, K1V and K1G.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 02/09/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.

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City Problem Type Report Time
CanadaOttawa E-mail
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOrléans Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet @Xplornet quit posting dumb **** like this, u only post these to bury the things ur customers say about the horrible service u provide.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @Xplornet is absolutely garbage

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    Apologies to @xplornet and the agent I spoke with when I was frustrated. They tried their best to help ... in the end it was my issue. Shame on me and apologies to them. & For the record my service from xplornet has been excellent since we have had it!

  • scott_perkin Scott Perkin🚜🌾🌱🌻🐂🍻 (@scott_perkin) reported

    @jsjlivestock @Xplornet Mine still sucks but I got a new google meah Wi-Fi router and it is better

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    is @Xplornet having serious issues in NB today or what!?! Of all days I have an important Zoom call and it's in jeopardy! Come on Xplornet get your act together! And I've been on hold for a while now probably along with lots of other frustrated customers!

  • DevilHogg Devin Hogg (@DevilHogg) reported

    @jsjlivestock @Xplornet Think you will die of old age before reliable internet service is available..

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @scott_perkin @Xplornet They told me the problem was I wasn't using their rotor. I am now!!

  • pdcarts Peter Carter (@pdcarts) reported

    @V10Greg @Xplornet Been out for n Selwyn since yesterday too as well..was hoping to wake up to a functioning service this morning :/

  • scott_perkin Scott Perkin🚜🌾🌱🌻🐂🍻 (@scott_perkin) reported

    @jsjlivestock @Xplornet I’ve never had a Xplornet router

  • RobScarthCattle Rob Gilliland (@RobScarthCattle) reported

    @jsjlivestock @Xplornet Their customer service sucked when we had them. Had Netset with no complaints, and then Xplornet took them over. Reliability and service went way downhill. But the bullet and installed RFNow fibre optic. Absolutely love it.