Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1K, K1V and K1G.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 02/19/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Hello? May I ask where the Xplornet Support twitter went??

  • ImSeanHarrison Sean Harrison (@ImSeanHarrison) reported

    Y’all have such bad internet you unhooked both support lines AND deleted your support Twitter, what a fkn joke @Xplornet

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @Xplornet internet has been down in Wellington area since 4:00pm. See online more people in the same boat. No information on social media platforms /website in regards to the outage. Tried calling but call volume is so high automated system hangs up on me. @Xplornet any updates?

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Also, why is the service down?

  • cplocke Chris L. (@cplocke) reported

    @Xplornet can we get an update on why your internet service is out across most of the country? Your service is out more often than it is working. So frustrating!!

  • Lynnincanada Lynn (@Lynnincanada) reported

    @Xplornet how about an update to your thousands and thousands of customers who are wondering why the Internet isn't working. Can't even call support.. .

  • hundibundiman john smith (@hundibundiman) reported

    @Xplornet My Internet is down for the 3rd time in less than 2 months. I’ve been calling for over an hour and I can never get through on your tech line. Answer your damn phone.

  • s_rich27 Steve Enfelis (@s_rich27) reported

    @Xplornet how do you have a province wide outage for over an hour and not post ANYTHING letting us know what’s going on?! People run companies on your service. Starlink is going to gain a lot of customers from this my god.

  • aJustPHaight Jordan Haight (@aJustPHaight) reported

    @Xplornet How about you fix the internet outage and let us know whats going on instead of posting bs.

  • Jeff_Hitchcock Jeff Hitchcock (@Jeff_Hitchcock) reported

    You're offline with xplornet and your service is...