Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2C and K1J.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 05/13/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Ottawa and Nepean.

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City Problem Type Report Time
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Bobbeyyyyyy @Xplornet Oh, I'm their problem alright. They have outright told me that they will not uphold their end of the contract. I will fight them every way I can until they do something. They've tried to block me everywhere they can...it only strengthens my resolve!

  • CraigSenchuk Craig Senchuk (@CraigSenchuk) reported

    @NeustaedterMark That’s awesome, anyone in Carberry area on @StarlinkPage yet? Log into site and just says they will let you know when available. @Xplornet sucks, need to cut that cord!

  • sharonhoyes Sharon Hoyes (@sharonhoyes) reported

    @Xplornet I’m sure they’ll answer the sales call, but don’t expect them to answer when you call tech support.

  • michailapaulina Michaila Chodur (@michailapaulina) reported

    @MeganCCarson We wanted Xplornet when we first moved in (their LTE service), but buddy came with his signal finder and couldn't find a line of sight. Said we lived in the Bermuda Triangle of internet hahaha! Starlink is supposed to be good for rural areas, so fingers-crossed!

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet @KevinCBailey what is there to look into? this is just the normal type of service you've been supplying for at least 8 years now

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported

    @sharonhoyes @Xplornet I always select Sales when calling for tech support, that way you always get a person.

  • HanznFranz DJJG 🐞 (@HanznFranz) reported

    @standupwithtess @Xplornet I am in Sask and mine is down.

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet Why would I bother, like I said nothing has changed in the 3 years of trying with all levels of support always recommending a work order that fixes nothing. Silvercreek ECI 03BC501 drops daily, This is a provider issue yet I eat the cost? Thankfully we have other options coming

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet outage in Brant/Newport ON (former Silo customer)? Have been down for an hour and a half and reboots not helping. Any idea when I'll be back online?