Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1K, K1G, K1Z and K1V.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 02/23/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaGatineau Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Andreea00113823 Andreea Carmen (@Andreea00113823) reported

    @Xplornet Please do no fall for this false advertising! You will soon find yourself out of service and coerced to take on a lower download package. @Xplornet is the worst!

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @ConnexCanada Nothing against this company. But you shouldn’t have ANYONE install @Xplornet as they’re the worst provider in the history of the internet. Ever. Of all time.

  • CoolConductors fireratedcables.com (@CoolConductors) reported

    @Xplornet wireless up and down like a yo-yo this morning in Tweed Ontario. Time to investigate Starlink. The $500 equipment fee might be worth consistent speed and potential reliability.

  • ottawareferee Sean (@ottawareferee) reported

    thanks @Xplornet for another weekend of unreliable and terrible internet service at ridiculously high prices. I wish there was ONE other provider in this area.

  • the_sizz sizzle (@the_sizz) reported

    @Xplornet so sad that this was my favorite provider but as of today my internet went out and no word from this company when it will be back on so why am I paying for a service that I can't use.

  • rob_quail Rob (@rob_quail) reported

    @Xplornet no internet; modem is dead. Two days without any movement on my work order; no service, no call from dealer. This is unacceptable!

  • tylerjdbishop Tyler Bishop (@tylerjdbishop) reported

    @Xplornet would be great if you could provide your customers an update as to when this outage will be resolved! Many are attempting to work from home and there has been no communication from you folks

  • kdales999 Kelly Dales (@kdales999) reported

    @Xplornet Xplornet sucks!!!!

  • allenken ken Allen (@allenken) reported

    @Xplornet In on Carrs mountain in Oakland, I pay for a 25 Mb package.. I get terrible internet, 3-5mb in afternoon and evening. Large extendef spikes in lag and latencey. I get mail ads for 50mb and 10 up. Now it's 100mb and 10 up.. If you can't reliably do 25mb how can you do these.

  • RobDirtSkin Rob Skinner (@RobDirtSkin) reported

    @Xplornet @trubesb Don’t waste your time, Barb. We are having the same BS issues. Lie after lie after lie.