Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1K, K1G and K1Z.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 03/01/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaGatineau Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kowalat Jo Watier (@kowalat) reported

    First day back to work and can’t connect to @Xplornet network due to “maintenance issues” that could last 5 hours! What a joke, slowest, most unreliable ever.

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet im not calling a tech to tell me to reset my router. its your service that sucks. you have to do better on your end.

  • MATT627 Crumpy (@MATT627) reported

    Nothing really sets me off like trying to do something on the internet and only having the WORST internet on planet Earth at my disposal. Thanks @xplornet

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    @Xplornet why can I only access discord it’s not my firewall I even plugged direct into the fixed modem same issue are you connected to a DNS @Xplornet ??

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet tried it already signal is slightly stronger but no where near the 25mg download speed threshold that we pay for. (yes I know that's a best case scenario number that is rarely reached) Our problem is the total signal drop that occurs almost daily. Why not admit you throttle?

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet yet again your “service” crapped out in the middle of a school zoom class! Why are we paying $123 a month for this? Oh I know. You have a monopoly!!!

  • G9Dude McDudeG9 (@G9Dude) reported

    @Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video

  • SFLLCoach Jeno Horvath (@SFLLCoach) reported

    @kowalat I saw your tweet about Xplornet..could be 5 hours...wow. That sucks in this day and age. It could always be worse so do your best to have a good day.

  • Lord47888486 Lord (@Lord47888486) reported

    @Xplornet we called in a week ago for service and still nothing. the internet was working better before we called how does that even work?

  • loopholefarms Dean H. (@loopholefarms) reported

    @aar0nsadler @environmentca @Xplornet Think my senior citizen dog with bad hips is more reliable in telling me when a storm is going to strike. She starts dragging the right leg, you've got under an hour before something hits. Problem is she's back at the farm when I'm spraying. I should hire her out at the Airport