Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1V and K1N.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 01/19/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Ottawa and Orléans.

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City Problem Type Report Time
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @xplornet I think your bandwidth policers are broken. I start downloading at 1Mbps about 2 mins later it drops to 20kb/s and my internet goes completely down. Pause download, wait 1 min, resume and it goes to 1Mbps and drops to 20kb/s again. Like clockwork!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @gbaker386 @Xplornet Well that doesn't help me at all!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @FuzzyGross @VoosieVooters @Xplornet where do I make a complaint?

  • mcmoo179 Brian (@mcmoo179) reported

    @Xplornet Thx, after 4 calls, 4 different reasons, 4 surveys , 0 resolution, 0 follow ups, I'm in the process of moving on from a company that can't follow their core values @SucksXplornet @XplornetUsers #crtc #xplornet

  • lewisbron Lewis (@lewisbron) reported

    It’s embarrassing how **** your internet is @Xplornet

  • rammyramramram Ram (@rammyramramram) reported

    @m3t4lw01f @Xplornet @APLenehan How can a company possibly even charge you money for service that is quite literally worse than the network at an overcrowded starbucks

  • fawfulll 🦆aaaaaaaaaaaaaaaaaaaaOW (@fawfulll) reported

    @YBN_geno @Xplornet deserved lol try not being stupid

  • medic969 Rob Good (@medic969) reported

    .@Xplornet for the past week our speeds have been fluctuating and kids getting kicked off zoom meetings with teachers. Speeds so slow they are measured in Kbps instead of mbps and speed tests fail because router can’t find signal.....

  • cdnbeer Cody Lobreau (@cdnbeer) reported

    @Precision_Jason My parents are in process of moving so they have no desire to look into it. They thought about fiber until they saw that it was $100/month. I just shrug whenever they have issues w timing out. I hope Starlink takes lots of Xplornet's customers (but hope for more rural fiber)

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet you guys are ***. fix your shitty *** internet before you get put out of business