Xplore Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1R, K1S and K1G.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Xplore outage reports came from the following cities: Gatineau, Ottawa, Orléans and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Gatineau |
Wi-fi | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Orléans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Lucy Little
(@MorrisseyLucy) reported
from
Ottawa, Ontario
@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
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Ryan M
(@ryanmjjj) reported
from
Ottawa, Ontario
@lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.
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Sheila Cain-Sample
(@SheilaArt) reported
from
Ottawa, Ontario
@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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SarahMC
(@sarahtwinbeaks) reported
@GordHardie @LifeofaDman @Xplornet Don't do it unless you enjoy paying a lot of money for extremely slow and unreliable internet access. They're the worst internet provider I've ever had, no competition.
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zack
(@zack77614511) reported
@Xplornet we did they said it was down for repair or something it will be back up soon | it’s been 4 hours
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Maureen
(@4mlm3) reported
@Xplornet My service has been down all day (Eastern Ontario). I work from home and need to know if I will be able to work tomorrow. Please give us an estimation of the time we can expect our service to be back. I know stuff happens, but surely by now you must have an estimate.
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D(ad)man
(@LifeofaDman) reported
@thebnbpod_ @Xplornet Can’t wait to cancel this service the second the fibre optic cable reached my house. This is garbage
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GlenAbbey Farms 🇨🇦
(@GlenabbeyFarms) reported
@Xplornet How about having your techs fix your ****** broken internet instead of taking pictures... Now I see why the service is so expensive and speeds are never anywhere near what is promised...
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Loricat
(@VoosieVooters) reported
@WynnterB @APLenehan @Xplornet I have taken to referring to Xplornet as "ShitNet." Everyone knows what company I am talking about in this area without further explanation. Options for many rural homes is very limited, and Xplornet simply does not provide the service they claim to sell.
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Sara (she/her)
(@SaraFromSussex) reported
@Xplornet I completely understand that, it’s the fact that you can’t even provide us 24 hours notice prior to maintenance and upgrades taking place. Got another automated call today to let me know that in less than 16 hours I could experience issues for the entire day!
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Chad Peters
(@cpwcsk) reported
@Xplornet Your service is so bad. Pay for 25mb in and barely get 11mb. Probably lose signal 25-30 times per day. Some days can hardly get a web page to load. Huge amounts of spam/phishing emails about my account. I can't wait until my #Starlink arrives.
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slurs for tourists
(@Dwhylehn) reported
It's the second story and unfinished attic. Everything except internet and laundry is included. And it's only $785 /month. I have fibre op 100mb/s that's like $122 a month, it is also set up for xplornet. It gets cold in the winter, but I've run two space heaters with no issue.
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Loricat
(@VoosieVooters) reported
@GordHardie @LifeofaDman @Xplornet If you have ANY other option, don't sign with Xplornet. Worst ISP on the planet.