Xplore

Xplore Outage Report in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1N and K1R.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 01/01/2026 14:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau, Orléans and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • zmarv zmarv (@zmarv) reported

    @Xplornet It's not a particular issue with my account. Is your service still down on Manitoulin Island? Will you ppist a notification here when it's up please instead of having to continuously call to check status or restarting router every so often? Would be of great help

  • ernie_river Ern (@ernie_river) reported

    @Xplornet This company will dissolve within 5 years. Atrocious internet service.

  • zmarv zmarv (@zmarv) reported

    @Xplornet Is your service on Manitoulin Island still down?

  • WoodyBezan Woody Bezan 🇨🇦 🍩 (@WoodyBezan) reported

    @maritimemaggie Same in MB. We'd been with MTS since we married in 1983. When they became Bell MTS prices rose, service declined. Cancelled our mobility, internet, land line and satellite. Now with Telus and Xplornet. Better service, half the cost.

  • heavyfreddie Freddie Tucker (@heavyfreddie) reported

    @Xplornet I just experienced the most rude and incompetent technical service in my life. 3 hours of my life I will never get back.

  • ernie_river Ern (@ernie_river) reported

    @Boboljinks @Xplornet Do yourself a favour and order starlink. Xplornet is not only a terrible product but they also continually keep overselling the towers to make it worse. They’re stealing peoples money.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @xplornet should change their company name to @cantxplorthenet because your freaking internet is always down. But wait @xplornet can give us faster internet. Well the speed is ok if the god darn thing is working #frustratedcustomer #ruralinternet

  • Creecepticon Treatz420 (@Creecepticon) reported

    @Xplornet Using the network I have signed onto fb gaming for a lil over a year now page is monetized but I can't put out regular content due to lagging internet. I use a gaming router hooked to the router you provide. Bit aside from gaming the covid situation with zoom was plagued with lag

  • monstonfamily Rob And Vanessa (@monstonfamily) reported

    Hey @Xplornet 24+ hours without service Harrisburg Ontario.. any updates? Suppose to be replacing panels but nobody at the tower? This is ridiculous!

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Ok the one thing i do want to add.. is that xplornet has really good security and pretty much is the safest service to go with. i just want to say that Very good 👍