Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1N, K1R and K1S.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 12/30/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau, Orléans and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • luvlambs Marion Greveling (@luvlambs) reported

    Tech support offers to give me 6 mths of warranty coverage free, but if I cancel service before 1 yr I have to buy out for $45. @Xplornet

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @elonmusk yo can you buy @Xplornet so you can make them good😔there such a bad internet company

  • Nick62289935 Nick (@Nick62289935) reported

    @stevenchasehess @Xplornet I'm waiting 24 days now for them to call me about my service issues...TWENTY FOUR DAYS...don't expect a resolution any time soon.

  • Jaina_Solo_85 ☯️Jaina Sedai💛#KHive ⚖️#JusticeForBreonnaTaylor (@Jaina_Solo_85) reported

    I worked for years as a Cust Svc Rep in a call center. I'm not sure I've ever heard of customer service as poor as we've received from @Xplornet. If you still feel we are not worth your time, I will be calling on Wednesday to end our relationship. Thank you. Have a good day

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Cost per megabit down. @SpaceXStarlink vs @Xplornet If I get a max speed of 80Mbps with Starlink, I will pay 1.62 for every 1Mbps. I currently get an average of 4-5Mbps. That means an average cost of 22.25 for every Mbps down. How the hell can anyone say Starlink is expensive?

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet Are you still having issues? Our service has varied between barely functional and nothing at all since Friday. Any ETA on fix?

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    So @Xplornet goes from crap service to no service. Got an email from Starlink the other day. Going to check it out now.

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet Anyone looking for rural internet in Canada Look at getting StarLink. Way faster internet no data caps and the best customer service. The internet with @Xplornet is so slow and goes down all the time. and they have low data caps, high prices and bad customer service.

  • Nick62289935 Nick (@Nick62289935) reported

    @Travis3Eilers @Xplornet "We're very sorry to hear you complain about the terrible service we provide, please let us review how we're screwing you and we'll get back to you on DM where noone can see how bad it really is." -@Xplornet

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Why not just save money on building the towers? You know you're still going to provide shitty service, why spend the money too?