Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1R, K1S, K1G and K1V.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 12/09/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Ottawa, Orléans and Nepean.

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City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOrléans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet @sariegowie You can help by providing the services you advertised to them instead of ... not ... providing the services you advertised to them.

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet as opposed to your staff simply cancelling it. I literally was not in my right mind and my distress was easy for anyone to read. Since this happened, you resumed my "service" at an address that is no longer inhabited by anyone. You sent me bills for ZERO usage. And when

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet This picture represents xplornet in a way that the rural xplornet customers feel when dealing with their crap ISP. A long and winding dirt road that has no end and the sun is going down. Soon, all you'd be able to see if stars. You'd be LINK'ed to the STAR's. #Starlink

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @m3t4lw01f @Xplornet Yup with the month. I've never used more than 200gig, would be impossible at my speeds lol

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet The morse code machine that was employed as a communications device in those days is very comparable to the speeds you will get if you sign up for xplornet. Xplornet would have trouble beating the pony express in sending a picture across Canada.

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet hi. Please train your staff to let clients who want to leave go instead of coercing them into making bad decisions for themselves. When I was leaving a horrid, abusive relationship I was apparently talked into putting an account I knew I would NEVER need again on hold..

  • ThatBadDad1 ThatBadDad (@ThatBadDad1) reported

    @rhh No, we have 2 choices xplornet and bell LTE, xplornet is actually pretty much the only option, cell phones service is spotty, in my living room you can sit on one part of our couch, full bars, move 1 cushion, none...

  • Ouzoshrimplover Janice Hicks (@Ouzoshrimplover) reported

    @Xplornet Yes. We have been exploring other internet providers after searching for your "hidden gem" you call fast service.

  • AlterusNominus 4th (@AlterusNominus) reported

    @Xplornet How much of the bandwidth actually goes to the customer besides being used for bitcoin mining and personal information nabbing for advertisers?

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @grailyacres @Travisdhanraj @xplornet have made it their business model to oversubscribe and underserve their rural customers. I was lucky to have some competition in my area (Southgate on). Hopefully one day, you will too. It's awful that they have the ear (and funds) of government for rural broadband.