Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1R, K1S and K1G.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 12/15/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Ottawa, Orléans and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOrléans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • LaureyStolk Laurey Stolk (@LaureyStolk) reported

    @Xplornet down in Wellington, Ontario again - frustrating

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Least he’s doing something good for the community unlike you all you do is bring ******* anger management issues instead of up to 25M you should advertise up to 25 brain cells lost from the anger you will experience

  • IainReid10 Iain Reid (@IainReid10) reported

    Seems to be down all over. RT @brianparry86: @Xplornet Is your service down in Eastern Ontario?

  • allanetmanski Allan Etmanski (@allanetmanski) reported

    @Xplornet What’s going on? I have no service and I call and am told by your message service that my call could not be completed.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Brand spanking new tower and they still straight up admit that they're going to oversell the crap out of it by telling people "UP TO" 50mbs. Word is out, we all know that lie. #cancelxplornet

  • insrtcutename Kara (@insrtcutename) reported

    @Xplornet I’ve been trying to call in to find out why my internet has been down for an hour. Keeping getting a recording that due to higher than normal call volumes, I can’t listen to a recording of outages. What’s up with that?

  • Lindamcc14 Linda G McCutcheon (@Lindamcc14) reported

    @xplornetliars if one more person tries to tell me that I can watch netflix on a satellite signal, I might poke their eyes out!! #netflixbuffering #xplornetBS We have a signal strength of 114, clear dish, watched it for an hour...xplornet excuse is too many people and covid...

  • GlenabbeyFarms GlenAbbey Farms 🇨🇦 (@GlenabbeyFarms) reported

    @tracyeboyce @Xplornet Outage all over eastern Ontario

  • jwscharf James Scharf (@jwscharf) reported

    Mark this day down as the official death of @Xplornet . No service throughout Ontario and everybody raving about Starlink. More federal handouts coming soon.

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Your service seems to be down in the Bradford, ON area. Any idea how long it will be down for?