Xplore Outage Report in Kingston, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Xplore
Xplore is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Valerie Davies
(@vdavies65) reported
from
Kingston, Ontario
@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Fallis
(@RobFallis) reported
@Lynnincanada @Xplornet Down in Niagara as well. Can’t get through to support
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Jodi
(@JodiJDeJong) reported
@s_rich27 @Xplornet internet is down in Roseneath, Northumberland county. What's up with that? @Xplornet
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Jeff Geisel
(@GeiselJeff) reported
@Xplornet My daughter is doing her nursing from home and can’t get on , due too **** internet !!
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JustDan
(@strange_danimal) reported
@Xplornet #Xplornet come on man give us a clue here. Sounds like a pile of people are down.
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MJC
(@mjcboutin) reported
@Xplornet Your priorities are at the wrong place. Ever heard of Providing good service? Obviously never!
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Sean Harrison
(@ImSeanHarrison) reported
Now I have to drive 4 hours to my cottage so that I can finish my zoom meetings all because my internet is out at home and @Xplornet doesn’t give a fk, SICK so happy I’m paying $120 a money for this service :)
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Steve Enfelis
(@s_rich27) reported
@JodiJDeJong @Agingandcranky @Xplornet Ours is back but doesn’t fix the laziness of this company. It’s sad because their call centre staff are full of great and understanding people that have nothing to do with the issues from the top down. Govt needs to get involved.
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FutureNPJen
(@jen_future) reported
Hi @Xplornet. Could someone please give an update on your outage? I’m relying on your service to do schoolwork. Currently without service for 2+ hours and your help line hung up on me after an hour on hold.
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Sean Harrison
(@ImSeanHarrison) reported
@StaxOfDonuts @Xplornet No provider will service our area except xplornet, I got to preorder starlink but it’s not here yet :/
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Tracy
(@tracyeboyce) reported
Honestly Xplornet...where is the update? Are you even working on the problem in this area?? Can you not provide an update ??