Xplore

Xplore Outage Report in Kingston, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 11/21/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • freedomdotca Freedom Dot CA (@freedomdotca) reported

    @Taylor18Petty @Xplornet None. Apparently it's an upstream issue effecting the whole area...

  • Ashhketchum69 Ash Monture (@Ashhketchum69) reported

    @MeganMcLaren3 @Xplornet Yeah it’s been down for awhile here. Terrible. Do better @Xplornet

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet account number 1502785 can you please fix my phones,we require them. $ workers here need the phones to do their job. And no 911 services working either

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet So how do we fix this after 2 days of no phones and no service

  • ringneckryan Ryan Gillespie (@ringneckryan) reported

    @divinebovine1 Xplornet. Been there and done that. Worst experience ever. Had to get a lawyer cause they kept charging my credit card. They didnt make it easy

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet can you fix my internet please

  • Arjentine Just Arjentine (@Arjentine) reported

    @Xplornet We attempted to contact you via email yesterday and were sent a troubleshooting guide. It did not help. After some googling, we figured it out on our own (it was the router). I am still unhappy with this service (not directed at the innocent social media person ofc).

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet I will be cancelling my LTE at home end of the month. My prayers have been answered with the availability of fibe at 500/100 for LESS than it pay for maybe 9/.5 The satellite will be addressed next. $45 a month for service suspension? Wtf

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet Now you have blocked my number so i cannot call you, 2 days, no phones, Very Bad Service. This is not Acceptable at all. This company has NO customer service. I'm guessing the boss has gone fishing.!

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet can you find us a tech person to help us please