Xplore outages and service status in Kingston, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplore generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 8, 11:00 PM EDT	0	0
May 8, 11:20 PM EDT	0	0
May 8, 11:40 PM EDT	0	0
May 9, 12:00 AM EDT	0	0
May 9, 12:20 AM EDT	0	0
May 9, 12:40 AM EDT	0	0
May 9, 1:00 AM EDT	0	0
May 9, 1:20 AM EDT	0	0
May 9, 1:40 AM EDT	0	0
May 9, 2:00 AM EDT	0	0
May 9, 2:20 AM EDT	0	0
May 9, 2:40 AM EDT	0	0
May 9, 3:00 AM EDT	0	0
May 9, 3:20 AM EDT	0	0
May 9, 3:40 AM EDT	0	0
May 9, 4:00 AM EDT	0	0
May 9, 4:20 AM EDT	0	0
May 9, 4:40 AM EDT	0	0
May 9, 5:00 AM EDT	0	0
May 9, 5:20 AM EDT	0	0
May 9, 5:40 AM EDT	0	0
May 9, 6:00 AM EDT	0	0
May 9, 6:20 AM EDT	0	0
May 9, 6:40 AM EDT	0	0
May 9, 7:00 AM EDT	0	0
May 9, 7:20 AM EDT	0	0
May 9, 7:40 AM EDT	0	0
May 9, 8:00 AM EDT	0	0
May 9, 8:20 AM EDT	0	0
May 9, 8:40 AM EDT	0	0
May 9, 9:00 AM EDT	0	0
May 9, 9:20 AM EDT	0	0
May 9, 9:40 AM EDT	0	0
May 9, 10:00 AM EDT	0	0
May 9, 10:20 AM EDT	0	0
May 9, 10:40 AM EDT	0	0
May 9, 11:00 AM EDT	0	0
May 9, 11:20 AM EDT	0	0
May 9, 11:40 AM EDT	0	0
May 9, 12:00 PM EDT	0	0
May 9, 12:20 PM EDT	0	0
May 9, 12:40 PM EDT	0	0
May 9, 1:00 PM EDT	0	0
May 9, 1:20 PM EDT	0	0
May 9, 1:40 PM EDT	0	0
May 9, 2:00 PM EDT	0	0
May 9, 2:20 PM EDT	0	0
May 9, 2:40 PM EDT	0	0
May 9, 3:00 PM EDT	0	0
May 9, 3:20 PM EDT	0	0
May 9, 3:40 PM EDT	0	0
May 9, 4:00 PM EDT	0	0
May 9, 4:20 PM EDT	0	0
May 9, 4:40 PM EDT	0	0
May 9, 5:00 PM EDT	0	0
May 9, 5:20 PM EDT	0	0
May 9, 5:40 PM EDT	0	0
May 9, 6:00 PM EDT	0	0
May 9, 6:20 PM EDT	0	0
May 9, 6:40 PM EDT	0	0
May 9, 7:00 PM EDT	0	0
May 9, 7:20 PM EDT	0	0
May 9, 7:40 PM EDT	0	0
May 9, 8:00 PM EDT	0	0
May 9, 8:20 PM EDT	0	0
May 9, 8:40 PM EDT	0	0
May 9, 9:00 PM EDT	0	0
May 9, 9:20 PM EDT	0	0
May 9, 9:40 PM EDT	0	0
May 9, 10:00 PM EDT	0	0
May 9, 10:20 PM EDT	0	0
May 9, 10:40 PM EDT	0	0
May 9, 11:00 PM EDT	0	0

May 10: Problems at Xplore

Xplore is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

Lucas (@LucasTGreen) reported 52 minutes ago from Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
Valerie Davies (@vdavies65) reported 53 minutes ago from Kingston, Ontario
@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

Jo Watier (@kowalat) reported 7 minutes ago
@MtlYlavoie @simard_colette He was the only way we could get decent, fast, reliable Internet after Xplornet. With Xplornet it took between 2-3 minutes just to go from one email to the next. Speed was crap but with Starlink lightning fast. We only got rid in September because Bell Fibe arrived,
AtomicHydra (@atomic_hydra) reported 13 minutes ago
@xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.
Cee Littlelight (@sarCeeLight) reported 14 minutes ago
Finally got some wifi. Hopefully Telus pulls through, Xplornet is horrible lol.
David Hudec (@DaveAHudec) reported 16 minutes ago
@xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.
Allan Wilson (@uncleal13) reported 18 minutes ago
@CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.
Smokey Bull 😤 (@KingPearye) reported 19 minutes ago
@ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.
AtomicHydra (@atomic_hydra) reported 21 minutes ago
@xplore_ca Welll its been great I hope you guys can do some more Xploring for your internet and find better places for the towers you put up. Currently it is OFF peak time for me, according to customer service. Still bad laggy internet. Ive had ALL your available packages and no difference.
Ed DeBruyn (@debruyn_ed) reported 28 minutes ago
@ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!
Darren (@xraydares) reported 34 minutes ago
@pcroft @xplore_ca That sucks
Onkwehonwe Organics (@OnkwehonweHerbs) reported 35 minutes ago
@xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!