Xplore

Xplore Outage Report in Kingston, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 02/26/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • thepooppack mas (@thepooppack) reported

    god i ******* love you freaks @xplornet why was it that i called you freaks and a white guy answered, the ************ was like sorry can’t do anything haha but as soon as i get an east indian they fix my internet in 2 seconds wtf is wrong with you

  • thepooppack mas (@thepooppack) reported

    actually crazy a whole province is out of internet because of you @Xplornet and you’re busy tweeting about ed sheeran and taylor swift, instead maybe use your account to actually tell your customers what ******** is going on at your dogshit company.

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • dchipp David Chipp-Smith (@dchipp) reported

    @Xplornet Highly doubt the person mentioned is real... unless they are an employee. ****** speeds (even IF you can get a reliable connection to last more than a few days), piss poor customer service (they have no idea why internet has been down for 26 hours) and high cost. #fixyourshit

  • ZNsolo101 ZNsolo101 (@ZNsolo101) reported

    @Xplornet I had a problem all right In fact I have tested this for 3 weeks and have a video to go live showing how it was/ is blocked I documented it all I'll still be making this content live. I contacted support already and dont lie to me here twitch is capped to I'm a tech support rep😳

  • lolsportz1 Doubting Thomas (@lolsportz1) reported

    @Xplornet What about Albert? You guys have been down more than 12 hrs

  • JaxonPe14316054 Jaxon Perry (@JaxonPe14316054) reported

    @Xplornet Worst service available

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So Starlink raised their price $11 a month. Let me be clear... There is almost no price that is too high for this service compared to every other available option. It's still cheaper now than the 10mbps 200GB capped LTE Sasktel service. And unlike Xplornet it actually works.

  • thepooppack mas (@thepooppack) reported

    @Xplornet be like we see you pay for 50 mbps plan but we’re going to keep u on the 10 mbps tower HAHAHAHAHAHAHAH ****** loser get ****** idiot

  • Shelbyfreak n2thedeep (@Shelbyfreak) reported

    @Xplornet Service is so much worse since you took over CCI