Xplore

Xplore Outage Report in Kingston, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 01/25/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CarrieMarshall1 Carrie Marshall (she/her) 🇺🇸🇨🇦 (@CarrieMarshall1) reported

    @Xplornet I used to be able to count on your internet service- but ever since you started to do "Upgrades" my internet is unpredictable- especially in the evenings.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Calling Xplornet is a hopeless endeavour with hours long wait times and technicians that do nothing more than ask you to "turn it off and back on", and when that fails they begrudgingly book a service call. That tech can't really do much other than fiddle with the antenna...

  • ShelterFromRain ShelterFromRain (@ShelterFromRain) reported

    @Xplornet Garbage customer service! You don’t even bother attempting to let your customers know what was going on.

  • CadenheadJason Jason Cadenhead (@CadenheadJason) reported

    @Xplornet @CarrieOwen07 Scared when starlink comes online for most people? Canceling your garbage internet and cust. Service

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet Aother day, any 16hours of my ******* internet being at 2000ping. feels ******* fantastic being an xplornet customer

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet so u guys drunk, is that why u have such ****** service?

  • starkinly Sara (@starkinly) reported

    On day 4 with internet and it’s already down. @Xplornet is this what I am going to deal with?

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet Watch out people, this is a piece of **** company.

  • GeiselJeff Jeff Geisel (@GeiselJeff) reported

    @CharityManson @wrdsb Great I’m in rural too internet sucks , xplornet !!

  • GeiselJeff Jeff Geisel (@GeiselJeff) reported

    @Xplornet My daughter is doing her nursing from home and can’t get on , due too **** internet !!