Xplore

Xplore Outage Report in Kingston, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 03/31/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dawnpalcock Dawn Alcock (@dawnpalcock) reported

    @RevelstokeSign @Xplornet We are new to xplornet & it’s awful!!! We signed up for starlink & waiting to hear from them. You find starlink much better?

  • kirbysons Angela Kirbyson (@kirbysons) reported

    @Xplornet Thank you. I deleted it thinking it was spam. I will if it happens again. I haven’t had an email issue.

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Ok the one thing i do want to add.. is that xplornet has really good security and pretty much is the safest service to go with. i just want to say that Very good 👍

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @Xplornet Why? I cancelled your bad service years ago, FOR THE SAME ISSUE. And now you've bought CCI, I'm forced to pay more than you advertise, for bad service. Because I'm now a "new" customer. I'd rather get a ROOT CANAL, then "troubleshoot" with you.

  • zmarv zmarv (@zmarv) reported

    @Xplornet Is your service on Manitoulin Island still down?

  • Susanglowaburg Wambus (@Susanglowaburg) reported

    @Xplornet Well if my xplorenet was not a piece of ****, I could upload a picture! #starlink for the win!

  • zmarv zmarv (@zmarv) reported

    @Xplornet more than 24hrs without any info on issue or resolution. No estimated time given, no web page to inform of status, and no notification to inform of any down or up time, I'm having to restart & call in to check status. Even the light on the router is no indication. Frustrating!!!

  • heavyfreddie Freddie Tucker (@heavyfreddie) reported

    @Xplornet I just experienced the most rude and incompetent technical service in my life. 3 hours of my life I will never get back.

  • zmarv zmarv (@zmarv) reported

    @Xplornet It's not a particular issue with my account. Is your service still down on Manitoulin Island? Will you ppist a notification here when it's up please instead of having to continuously call to check status or restarting router every so often? Would be of great help

  • Creecepticon Treatz420 (@Creecepticon) reported

    My **** internet is really getting to me lately last 2 weeks I peaked at 8 viewers a few times only for my stream to have my voice and a frozen screen. I appreciate those giving me advice believe me I tried adjusting my bitrate @xplornet rural satellite sucks *** needs to be sued