Xplore

Xplore Outage Report in Kingston, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Kingston come from postal codes K7P and K7M.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 01/04/2025 19:05

January 04: Problems at Xplore

Xplore is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (%)

    Phone (%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston, Ontario

The most recent Xplore outage reports came from the following cities: Kingston.

Loading map, please wait...
City Problem Type Report Time
CanadaKingston E-mail
CanadaKingston Internet
CanadaKingston Internet
CanadaKingston Internet
CanadaKingston Internet
CanadaKingston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • EastCoastTacoz Dylan ACAB Sampson (@EastCoastTacoz) reported

    Found out today that I can get fibre op internet. The catch is that because I'm with xplornet I either have to wait out another 11 months with garbage internet or shell out $25/month left on my contract.

  • Haywire_45 Clint Howard (@Haywire_45) reported

    @BaldurBarons As soon as I can ditch xplornet I am. It’s better than it used to be but still slow and non existent at times.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Nick62289935 @Xplornet No surprise to me. How, though, are they allowed to continue to sell service that they are unable to provide?

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @PattiBailey05 @Xplornet @TELUSsupport A shame that the big telecom companies don’t see the value in providing quality service to rural Canada.. they will be the first to run to the gov’t when Starlink strips away their customer base... a very dark day when a US based outfit has to fill a void here in 🇨🇦

  • chris_m_h Chris Houston (@chris_m_h) reported

    @Xplornet I’d warn anyone of contemplating buying from @xplornet that if you find their quality not matching their promises - don’t expect a refund, expect a cancellation fee. It’s brutal. Not even easy to cancel.

  • PattiBailey05 🇨🇦 👩‍🚒Patti Ramsey (@PattiBailey05) reported

    @lammy9661 @Xplornet @TELUSsupport I can’t understand why another provider hasn’t stepped up to the plate with better service. They would have the perfect opportunity because everybody is bitchin’ and chewing about Bell, Xplornet etc. because they all suck!

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    You can be paying for 50 LTE and get 5mbph. @Xplornet is the worst and is a complete scam. Not worth a penny.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • JustmeinNB Nancy Daamen (@JustmeinNB) reported

    @m3t4lw01f @SucksXplornet Nope. 3 of us use under 500/ month. We tried Bell, It sucks too here. If this new option is viable, my husband will promote the hell out of it and Xplornet will lose lots of business in this area. Fingers crossed. It shipped yesterday,

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet No it hasn't. Outage has existed since the day you bought out the competition, and continues still.