Xplore

Xplore Outage Report in Kingston, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 12/17/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet I feel like the hours I've spent with your tech support should be compensated bc the amount of times I've been told "just turn it on and off again" after sitting for an hour on the phone is ridiculous. The sooner REAL high speed gets to rural Canadians, the better.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet "turn it off and wait 2 minutes and turn it on again" Is no help when your garbage rates as 0.00 Kbs on upload on speed detector. $80 a month for **** that doesn't work half the time is not good or reliable service and your company should be shut down and sued

  • ZontrayS crimsons alt account (@ZontrayS) reported

    @LazzeeGaming @Xplornet its good for where i live but i just end up havin really bad lag spikes when i play cod and other games

  • shannbil Shannon Bileski☈ (@shannbil) reported

    @JKosuth @Xplornet Throttling...it was horrible! Starlink has been a great alternative!

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet I genuinely hope Starlink puts you guys out of business simply for the price vs. internet service. Xplornet’s rates are astronomical. Buyer beware! I pay $250 for 200gb/month. And it’s not reliable. Always rebooting modem. Have new routers. Issues not in my end!!!

  • pudarg88 Grant Pudar (@pudarg88) reported

    Glad I canceled my @Xplornet service when I did. Checked my bull thinking it was supposed to be less but it was more with the still ****** service.

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @SucksXplornet @Xplornet is this fraud of a service down again, or is it just the standard terrible??? Asking for someone who pays a bunch of money every month and gets about an hour of service.

  • twistedroutes Twisted Routes (@twistedroutes) reported

    @SpaceXStarlink any plans to expand beta in Ontario, or just make the service available? Waiting until October feels unbearable. Also, will it be seasonally pause-able like existing services (xplornet et al)?

  • SHARKEY16 Clark Cunningham (@SHARKEY16) reported

    Who out there is having problems with Xplornet!? Bad, slow connections & to make it worse we received direction from a CSR during the MB/Ont border shutdown, as a direct result our service is minimal at best, thanks 4 the advice! Ya might wanna do something about it @APlenehan 🤔

  • Q2uSue Suelynn Peters (@Q2uSue) reported

    @BrentHCameron @Xplornet @elonmusk You’re playing for a non existent service.. limited choices and at best mediocre. It’s such a joke.