Xplore

Xplore Outage Report in Kingston, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 11/25/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet your internet is so bad that half of the day I would just go eat food because I couldn't use the internet

  • PabloOfficer officer pablo (@PabloOfficer) reported

    @Nick62289935 @Xplornet Fr like restarting my modem ain’t Gona help when the problem is on Xplornet’s side false advertising 40mbits/second I don’t even get 1

  • AesirsHero Dustin Trydal (@AesirsHero) reported

    @Xplornet are there currently outages in Northern Alberta? (Grande Prairie region). My internet is down and sounds like a lot of other people are having similar issues. Would like to know so I don’t miss class..

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet is such a scam. My net has been out for 12+ hrs and they admit that it’s a problem with their equipment, but they want me to pay for someone to come out and fix it. Company has been a joke from day 1, rather have no net then this ****. Done with this company.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @penny_hainer @Xplornet, you sure like to say "you're sorry", but you don't ever seem to try to stop abusing your customers. I'm not sure you know what "sorry" really means... Your "Customers" are doing everything they can to let others know how bad it is. That should tell you something.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So, draw your own conclusions from the above data points about the quality of @Xplornet's service.

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet you really need to get your truth straight. I called and was informed the tower was down.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @PabloOfficer @xplornet, you know that your aren't going to fix this through "troubleshooting". STOP LYING. Start apologising and backing it up with RESULTS. It's the only hope you have of getting Canadians to forgive you for what you've done to them all these years. #YourDaysAreNumbered

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Yeah, mine did that a few weeks ago for a couple of days. Honestly, mine hasn't been the same since. I used to hit 25mbps and sometimes better. But since then, 10 to 14 is all I can manage. Will also have an outage every couple of days that is sometimes fixed by restarting.