Xplore outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Valerie Davies (@vdavies65) reported 1 minute ago from Kingston, Ontario

  @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

• 
  Lucas (@LucasTGreen) reported 31 minutes ago from Kingston, Ontario

  Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Anderson (@randerson137) reported 3 minutes ago

  @AdrienLouisSala Bruce Owen, spokesman for Mb Hydro, said all existing contractual obligations will continue to be met either by Xplornet or MHT “the fibre-optic network will continue to be owned and managed by Mb Hydro, providing safe, reliable energy to Manitobans at the lowest possible cost.

• 
  Tybernicus (@Tybernicus17) reported 4 minutes ago

  @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

• 
  who cares (@ChewyChewyChomp) reported 5 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  CrustyOldFucker (@crustyoldfucker) reported 6 minutes ago

  So disappointed in the Government of New Brunswick. They are going to hand pick a few houses to receive the Starlink Rebate so they can say they helped. Total bullshit. Most people like myself have waited 18 years for something dependable and fast. Xplornet sucks plain and simple

• 
  Byron Darlison (@ByronDarlison) reported 6 minutes ago

  @xplornet the wait time for your loyalty department is 56 minutes. Can you explain to me why I have to wait 56 minutes to tell you over the phone that I want to cancel my account?

• 
  High Caliber (@RealHICALIBER) reported 7 minutes ago

  @PersonNotGroup @TheQuartering We got the same service Jeremy has (starlink) or we couldn't have done what he did. We found 52 acres WAAAAY up in the rockies, no cell coverage at all, but we needed internet of course. Xplornet was the only previous option, and not at all reliable.

• 
  Devin Rabey (@Devin_Rabey) reported 7 minutes ago

  @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

• 
  Nick Dodd (@nickdodd) reported 12 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  Based Canadian (@jasonforrest) reported 12 minutes ago

  @CBCNews Xplornet charges far too much. Please fix this.

• 
  Jill Harris 🪄 (@jilliancynth) reported 21 minutes ago

  @JennArndt Our ONLY Internet option for our new house is Xplornet, and it's HORRIBLE. So frustrating. So expensive for extremely slow Internet.