Xplore

Xplore Outage Report in Kingston, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 11/28/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet I have been on the phone with you for over an hour everyday since the internet has been “restored” and still, no resolution. I have to wonder what you think my time is worth? 6 additional hours and counting and yet no action!

  • NotSayin5 🥓🌹🥓Bacon! 🌹🥓🌹 (@NotSayin5) reported

    @Xplornet Xplornet a useless internet service , cancelled the service had a credit given to me the week before because the service was so bad & they have negated $80 credit off a fixed income senior citizen & also charge me $250 for the removal & recovery of the modem, shameful!!!

  • buddydog09 JWG (@buddydog09) reported

    @Xplornet Same old lame line with the same old slow connection.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I don't hate many things, but I truly truly hate @Xplornet for being the worst ISP in Canada, and I have a very strong dislike of @APLenehan at the top. Your company is trash and your advertising is a lie. Everything about this is wrong. Rural Canada deserves better.

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    Can @Xplornet tell me why I am paying for internet & telephone service that is down more that it’s up. during this pandemic we are to stay away from family and friends and connect through internet etc yet the service we have had it was installed last month is almost nonexistent

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet is so bad tonight that I can't control any of my smart devices. My hub says it's connected, but commands just fails. Google Assistant just says, "I'm sorry, I can't reach the Internet right now."

  • gfidd gfidd (@gfidd) reported

    @Xplornet HAHAHAHAH. Must be a staff member. Because I was with them for 4 years and it was utter bs for 3.5 of those. Oversold crap. Not upfront about how debilitating their ITMP is. Not upfront about their ITMP at all.

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @Xplornet 1/4 Xplornet service today maybe 3 hours on the phone with your service reps 4 hours resolution zero worst customer service I have ever seen.

  • virgovida Greg Baillie (@virgovida) reported

    @Xplornet Did that yesterday, still the same issue and others in our area with same issue. This is more than just our house.

  • DatVonGuy Von (@DatVonGuy) reported

    @lewisbron @CCI_Wireless @Xplornet Lol I don’t know. Service was ok before. Just went for ****. Then I found out about the business acquisition.