Xplore

Xplore Outage Report in Kingston, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 11/29/2025 07:40

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • purvis_amy amy (@purvis_amy) reported

    @Xplornet I always do and they can’t do much. Always a short temporary solution. Your internet is terribly unreliable speed wise esp. during high tourism times in high tourism rural communities. Overloaded.

  • freedomdotca Freedom Dot CA (@freedomdotca) reported

    @Taylor18Petty @Xplornet And of course good luck getting through to anyone. Been on the damn phone with them all morning and keep getting hung up on every 20 minutes, so have to restart the call... Worst ISP ever.

  • NEWFIE291162 NEWFIE (@NEWFIE291162) reported

    @CBCNB New Brunswick should jump on the band wagon and help the people purchase the system like Nova Scotia, PEI and Quebec did. Just because xplornet originated in NB doenst mean we should be stuck with slow, spotty service. Compare the xplorenet dish with Starlink dish.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet I will be cancelling my LTE at home end of the month. My prayers have been answered with the availability of fibe at 500/100 for LESS than it pay for maybe 9/.5 The satellite will be addressed next. $45 a month for service suspension? Wtf

  • Arjentine Just Arjentine (@Arjentine) reported

    @Xplornet We attempted to contact you via email yesterday and were sent a troubleshooting guide. It did not help. After some googling, we figured it out on our own (it was the router). I am still unhappy with this service (not directed at the innocent social media person ofc).

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @Xplornet @jaceetheridge They say this in Public areas but they simply do not care and never improve.

  • glenngenge1 Glenn Genge (@glenngenge1) reported

    @Xplornet The service is at my mom's house in St Joseph's, SMB, Newfoundland and Labrador. My brother gets the bill. I don't have the account info. All my mom would like to know is when it'll be restored to this area. Almost 94 hrs now. 4 days

  • glenngenge1 Glenn Genge (@glenngenge1) reported

    @aartipole Mom's internet is with Xplornet. It's been down 5 days now. Both of our cell phones are with Bell. Slow and glitchy, barely usable for 5 days as well. We won't get Rogers 5 day credit as we aren't their customer. No info from Xplornet or Bell about a credit or restoration time

  • HanznFranz Donna 🌻🌻🌻 (@HanznFranz) reported

    @Xplornet Internet service is down at Harris, Saskatchewan. Is this a tower problem?

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @APLenehan @Xplornet Worst ISP ever. Worst Customer Service. Worst leadership. #deplornet