Xplore Outage Report in Millbrook, Peterborough County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Millbrook, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Millbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Millbrook, Ontario
Latest outage, problems and issue reports in Millbrook and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Chad Peters
(@cpwcsk) reported
@EdWhiteMarkets Xplornet satellite service is the most expensive service out there. They typically over sell and under deliver. You will never get the speeds they advertise.
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A Wilson
(@AgnesBeautician) reported
@MBGovNews @MBGov Xplornet has the worst service yet we are forced to use them cause no other company will cover the area we live in 😥🤬
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Gerard Cooke
(@GerardCooke8) reported
@jbondguy007 @Xplornet Your lucky. The Pugwash NS tower most nights is around 5 to 7 download and maybe 2 upload if you are lucky but we are paying for up to 50 down and 10 up. Never got more then 2 up once
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Zachary
(@SomePEIslander) reported
@Xplornet my internet totally just went down and my LTE antenna says no signal. Is there maintenance going on in PEI right now? Thanks!
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Britt Lynn
(@brittrlynn) reported
@bkives What if we are currently underserved by Xplornet? All comes down to competition: if there is none, rural will continue to pay exorbitant amounts for ****** internet.
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Scott Jones
(@ScottWJones93) reported
@GerardCooke8 @jbondguy007 @Xplornet The Bouctouche, NB tower for me was 30-40 mbps all the time last summer/fall. Now it’s 3-5mbps or less the majority of the time & not strong enough for work requirements or to even have 2 devices at the same time. No changes to my devices or network connections. #frustrated
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ChrisD.ca
(@ChrisDca) reported
@Woofers_MB I asked. No cost incurred to Xplornet, but they will reimburse MB Hydro if the Crown corporation incurs cost to operationalize the network to them.
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Can Am Rider
(@rsternat1) reported
@bkives Just canceled my Xplornet, replaced with StarLink, 800 times better and it’s kind of cool that I’m supporting a future mission to Mars. Cost was only slightly higher, but the results are well worth it ! I think the Premier is again investing in a poor solution. He should compare.
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InvertedCow
(@CowInverted) reported
@jbondguy007 @Xplornet don't worry you will be safely back under your "Up To" Mark within a few days. I am sure they are glad that you pointed out the oversight as they cannot have rumors getting out that they supply "quality" or "service", even on accident.
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Tyler Geisler Monkman
(@tygeisler) reported
@bkives @Xplornet internet and customer service is complete trash. They advertise you'll get a certain speed and then you never get that speed and they don't care when you call them out on it. Awful internet