Xplore

Xplore Outage Report in Mount St. Louis, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mount St. Louis, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mount St. Louis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mount St. Louis, Ontario 11/20/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Mount St. Louis, Ontario

Latest outage, problems and issue reports in Mount St. Louis and nearby locations:

  • DisVacayFamily DisVacayFamily (@DisVacayFamily) reported from Tiny, Ontario

    Another great Customer Service experience for me with @Xplornet @XplornetSupport ...In remote regions, it’s not easy getting internet, but no matter where you are, good customer service is something to appreciate 👍

  • re_carter Reid Carter (@re_carter) reported from Oro-Medonte, Ontario

    @xplornet surprise surprise my internet is down again, Actually it's been down all day... By far the worst internet provider I have ever had.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DBSLarsson Dale 🇨🇦 🆎 (@DBSLarsson) reported

    @TheAstroKiwi Already know of, what, 8+ StarLink dishes around here. Rapidly replacing the TELUS SmartHubs / XplorNet dishes as they are garbage when the cell towers only put out anywhere from no bars to two.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @Xplornet your service SUCKS NO wifi since THURSDAY. And your customer service does not know when it will be up and running again.#bringbackCCiwireless

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @Xplornet - I appreciate all the warm and fuzzy tweets about photo contests & film festivals, but probably 1000s of your clients aren't even getting the usual 0.05 MB you deliver. Maybe acknowledge there's an issue on your account to give us the impression that you care?

  • Sheehan24J Jade (@Sheehan24J) reported

    @Xplornet wondering why my parents still pay for wifi that DOESNT WORK EVER :)

  • ziahusky Eric (@ziahusky) reported

    @Xplornet I've been trying for 2 days to disconnect. The disconnection dept is overwhelmed & I can't get through or get a callback. How can I stop my service?

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @Xplornet We have been told by your customer service people that we will not have an appointment until June 2nd. It sucks because we use the wifi for Buisness purposes and staff are not able to do their work. But we still have to pay them. I will forward our details later.

  • anna_cappy acapp (@anna_cappy) reported

    @Xplornet our internet has been down since Monday morning - still no explanation of what the problem is. No ETA of when it will be fixed. How do you expect to keep customers with this kind of service.

  • staysangry If you’re not angry you’re not paying attention (@staysangry) reported

    @tammyrobert Nope. We don’t even have good cell service here. I have xplornet lte and it’s actually really good. But 110$ per mth. I also have a land line $70/mth. Cell phone $80/mth. And we bought a cell booster for $800 when my husband had to work from home. It’s expensive to be connected.

  • LawzonDaryn daryn lawzon (@LawzonDaryn) reported

    @Xplornet @XploreMobile we are all switching to @SpaceXStarlink anyway. saying good bye to your ****** $120/month service that doesn't work when it rains. I'll be publishing my latest call with your HORRIFIC customer service people. It was like talking to an asylum.

  • guestb guest b (@guestb) reported

    Hi @Xplornet — please read read responses carefully to your requests before repeating them. Our accounts are @Seaside_Cable as we transition to @Xplornet b/c you've purchased the Annapolis County High Speed Internet service. Your network update on May 11 caused this. Clear?