Xplore outages and service status in Newcastle, New Brunswick

Problems in the last 24 hours in Newcastle, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Newcastle, New Brunswick

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Monique Mills 🌲 🇨🇦 (@amoniquemills) reported 56 minutes ago from Newcastle, New Brunswick

  @Xplornet any connection issues in Miramichi, NB?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess (@JessGreenfield) reported 5 minutes ago

  @xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???

• 
  Steve Faguy (@fagstein) reported 5 minutes ago

  Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 6 minutes ago

  @xplore_ca Why is my internet down again? I understand the outage on PE the other day but it’s now been down for 1.5 hrs. I’ve been on hold for 1/2 an hour.

• 
  Spenser Hamilton (@OtherSpenny) reported 7 minutes ago

  @JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.

• 
  AtomicHydra (@atomic_hydra) reported 10 minutes ago

  @xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.

• 
  SirFrancis Bacon (@SirFrancisBac20) reported 11 minutes ago

  @xplore_ca Pull it down

• 
  Tybernicus (@Tybernicus17) reported 13 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

• 
  peter sutherland (@pandamoan) reported 14 minutes ago

  What’s up Xplornet? You’re putting out a signal as reliable as a deadbeat Dad. Too little, too late. No acknowledgement. Outsourced reporting of outages. But premium prices. WTF from K0K3K0.

• 
  Mike Gazzola (@The_RealestReal) reported 16 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Tybernicus (@Tybernicus17) reported 18 minutes ago

  @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.