Xplore outages and service status in Newcastle, New Brunswick

Problems in the last 24 hours in Newcastle, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Newcastle, New Brunswick

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Monique Mills 🌲 🇨🇦 (@amoniquemills) reported 22 minutes ago from Newcastle, New Brunswick

  @Xplornet any connection issues in Miramichi, NB?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gerard Cooke (@GerardCooke8) reported 2 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Ryan Morey (@RyanMor83438655) reported 3 minutes ago

  @xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?

• 
  J Snow (@DrewPeacock705) reported 5 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 7 minutes ago

  @xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.

• 
  ⚜️ Juge Manny ⚜️ (@silenttrooperx) reported 7 minutes ago

  @Xplornetsuppor1 said Xplornet Support, Mark Carney's ***** drooping from his agape mouth.

• 
  Ashley-Rose C (@TrashleyMess) reported 8 minutes ago

  @xplore_ca Your internet is down in Manitoba and no one's available to call on Christmas, can you guys do something about this?

• 
  jarvisa2002 (@jarvisa2002) reported 8 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

• 
  Chavela (@chavela85) reported 12 minutes ago

  @xplore_ca been having problems with your internet for a month. Now it's super slow and I have to wait for some technical department! Customer service sucks!!! Why does it take so long to get resolutions??!! Going to have to go back to starlink.

• 
  G. Louise (@Shuswapgigi) reported 18 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Jim Elliott (@Elli32006352Jim) reported 18 minutes ago

  @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.