Xplore

Xplore Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 02/08/2026 23:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Newcastle, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Newcastle and nearby locations:

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    @Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.

  • BoydinNL Boyd Merrill (@BoydinNL) reported

    @Xplornet has got to be the worst most frustrating internet service provider in the world! Terrible. #awful

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet Get better ******* internet Signed a disgruntled customer

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    @Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @DK27029598 Any suggestions on how to get an appointment for a tech to restore my internet that's been out since Dec 29? I call support but don't get a call from repair tech. Pathetic service. Do better or hand over to someone who can.

  • Co_opCate Cate (@Co_opCate) reported

    @ONTSpecialNeeds Bell was cheaper. Maybe $80 per month. But it was slow. So bad that we ended up getting Xplornet as well (so 2 internet providers) and tethering off of phone data as well. Starlink is much better.

  • Serena_writes Serena🇨🇦🇮🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Serena_writes) reported

    @ALGfreedom @newhandle17 @elonmusk I got out of my Xplornet contract: caught them in a lie. They told me ‘no prob’ working from home. But the latency prevented me from connecting to work network!! (Signal to satellite too slow esp w/ VPN). I’ll research Starlink, if any latency issues & of avail here. Should be:

  • BalogSusan Susan Balog (@BalogSusan) reported

    @LimestoneDSB Sorry for the kids on maple road in Odessa...internet down mist of the time for past 5 days due to xplornet waiting to fix " because of the holidays"

  • garrett_wolf3 Garrett Wolf (@garrett_wolf3) reported

    @CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.