Xplore Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Xplore
Xplore is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Newcastle, New Brunswick/Nouveau-Brunswick
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Monique Mills 🌲 🇨🇦
(@amoniquemills) reported
from
Newcastle, New Brunswick/Nouveau-Brunswick
@Xplornet any connection issues in Miramichi, NB?
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Miss_Elle
(@MissElle1212) reported
@Xplornet 24 hours later and let me guess…still diligently trying to restore service in Greater Napanee? That cut and paste response needs to be updated. Terrible.
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Nancy Buchanan
(@NancyBuchanan12) reported
@Xplornet I don’t just rant on the internet for no reason. You’ve been “looking into” this for the past month. Someone on your end dropped the ball here and you are trying to blame us financially for your problem.
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J.L. 1285
(@CAWguy) reported
@David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.
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Dano
(@chalackd) reported
@TariqElnaga And what's the chances that they'll be offering funding to awful, monopolistic and deceptive Xplornet to expand their predatory and overpriced rural 'services'...
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Charles Banton
(@WiredWizard69) reported
Best or Worst part is, in the last year a company called metroloop ran fibre at the end of the road after 5 years of Bell saying THEY would. BUT.. xplornet bought out metroloop.. BUT, they ARE offering 300 mbs unlimited fibre for $60/month compared to starlinks 100 mbs?? for $150
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Maureen. 🇨🇦 🇺🇦
(@4mlm3) reported
@BrockLupton @Xplornet Since they won't get back to you I will. Throughout the day their support number had a message saying they had issues with their Deseronto site, affecting Napanee. The message is gone now so hopefully that means things are fixed. Fingers crossed.
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R. Nabb
(@ruth_nabb) reported
@Xplornet Worst internet service EVER. Wow. 0.37 Mbps all evening. Rural Ontario is getting a very raw deal from you.
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🇨🇦 Tom Crinstam 🇨🇦
(@TomCrinstam) reported
wants to help us out by donating a unit, it will likely be through Xplornet as we just can't afford anything else. Once that happens, I hope to add some live feed nature cams around the property.
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Mike Berkel
(@berkel_mike) reported
It’s hard to believe when your @Xplornet internet goes down it’ll take 17 days to get a technician out but you can get a new install from the competition in 4 days. #servicefail
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Mike Millar
(@Mike_Millar) reported
@ruth_nabb @Xplornet #Starlink better customer service, better equipment, no contract and lightning fast internet! #neveragainxplornet