Xplore outages and service status in Newcastle, New Brunswick

Problems in the last 24 hours in Newcastle, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Newcastle, New Brunswick

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Monique Mills 🌲 🇨🇦 (@amoniquemills) reported 3 minutes ago from Newcastle, New Brunswick

  @Xplornet any connection issues in Miramichi, NB?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 39 seconds ago

  @xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.

• 
  David Hudec (@DaveAHudec) reported 1 minute ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.

• 
  Trevor Gill (@gill_tv) reported 4 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 9 minutes ago

  @xplore_ca My internet has become incredibly slow and unreliable since Explore had bought out CCI here in rural Alberta. My neighbours too have noticed it. Instead of buying trucks, relocate that money towards improving your towers!

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 9 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  who cares (@ChewyChewyChomp) reported 21 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  All In (@apclaus) reported 21 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  Ally Bryant (@Eh_Bee_Sea) reported 22 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  EmceeLagiacrus (@RTFreshNFruity) reported 23 minutes ago

  If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.

• 
  Spenser Hamilton (@OtherSpenny) reported 23 minutes ago

  @JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.