Xplore outages and service status in Newcastle, New Brunswick

Problems in the last 24 hours in Newcastle, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Newcastle, New Brunswick

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Monique Mills 🌲 🇨🇦 (@amoniquemills) reported 30 minutes ago from Newcastle, New Brunswick

  @Xplornet any connection issues in Miramichi, NB?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJH (@CJH39493411) reported 8 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  James Carruthers (@HydraulicDesign) reported 10 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  Smokey Bull 😤 (@KingPearye) reported 14 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  AtomicHydra (@atomic_hydra) reported 14 minutes ago

  @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

• 
  Kel.Ehh (@KelllEhhh) reported 16 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  Ed DeBruyn (@debruyn_ed) reported 19 minutes ago

  @ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!

• 
  Derek McLean (@dmclean82) reported 21 minutes ago

  @xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.

• 
  Taylor (@mcleodtaylor1) reported 24 minutes ago

  @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

• 
  Gerard Cooke (@GerardCooke8) reported 28 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Christina Sawisky 🧡 (@CSawisky) reported 29 minutes ago from Macdonald, Manitoba

  Because #Xplornet sucks so bad I’ve used all my data. I need a better option!