Xplore Outage Report in Picton, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Picton, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Picton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Picton, Ontario
Latest outage, problems and issue reports in Picton and nearby locations:
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Fernando Duque
(@TheDuqueUK) reported
from
Prince Edward County, Ontario
@Xplornet service is down in Ontario and Quebec.......customers waiting to hear ANYTHING from @xplornet customer service
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Melodie Osborne Scott
(@mellybelle57) reported
@Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay
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Robert H
(@Robert_Hammond) reported
@Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.
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Robert H
(@Robert_Hammond) reported
Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?
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Garrett Wolf
(@garrett_wolf3) reported
@RagenKajen @NETAGOwireless CCI was terrible, then @Xplornet bought them and it got even worse. There’s a reason everyone went from Xplornet to CCI in the first place. We have to have wifi off on our phones in order to stream tv in the evenings. Even then sometimes we just give up on it.
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alfred dockstader
(@alfred131) reported
@Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?
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Speaking Truth to Power Since 1976 ¯\_(ツ)_/¯
(@r_diamond) reported
@Bell_Aliant @Xplornet I mean, "Oh, I didn't know they had 100MBPS in your area now" would have been fine. Laughing at me and saying "If you have Xplornet you are NOT getting 100MBPS" was just...rude. Feel free to listen to the recorded call and tell them off from me :)
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William Holmes
(@HolmesWil) reported
@Xplornet Your customer phone line is busy. (And full of noise) Do you use Xplornet to carry your customer service? That would explain it.
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Rod Jamieson
(@CILDominion) reported
@garrett_wolf3 @Xplornet @elonmusk Had them for a couple months....never getting that time back!
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whatajokeffs
(@DJLO) reported
@Xplornet Please enjoy fixing your broken service for your paying customers.
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Tracy L.
(@soultrain123) reported
Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…