Xplore

Xplore Outage Report in Pontypool, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pontypool, Ontario 03/30/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And then when other options come finally you upgrade like you didn’t oversell in the first place Business is business but you’re literally shady as hell based on my experience you provide minimal service and only upgrade when you have to you were only going to do 100 with 5G

  • Nep03034037 Nep (@Nep03034037) reported

    @FeministHousew1 @Xplornet Yea there just full of **** they ended up blocking me lol they really do care for the customers

  • miket136 Michael Thomlinson (@miket136) reported

    @NinesCatudio I gave up on Xplornet years ago; it was always the same story “we’re upgrading our equipment, service has improved!” But it never did.

  • Lucy4141 Rika Edwards (@Lucy4141) reported

    Hey @Xplornet - it’s been over a week since our custom business domain has been down. No resolution after hours on the phone w/ your tech team. The pandemic is difficult enough on small business, you’ve further marginalized our ability to run a business during lockdown.

  • KashJM Jenny Kash (@KashJM) reported

    @Xplornet going on day 2 with absolutely no internet, what's your response to mandatory work from home directions when this is the service you provide? Was told it would be back on last night, about to start another work day and still nothing

  • Andreea00113823 Andreea Carmen (@Andreea00113823) reported

    @Xplornet Did he also find interet service? Mine has been deliberately shut down by @Xplornet . They are unwilling to own up to their mistake. @Xplornet is the worst!

  • HeatherTownFink Heather (@HeatherTownFink) reported

    @Xplornet why oh why does my service keeping dropping. For two weeks now, stops and starts, drops off completely and have to power cycle it. It was good for so long and now...crap. It is extremely important to be online with kids at home!!! Be better.

  • CowInverted InvertedCow (@CowInverted) reported

    @jbondguy007 @Xplornet don't worry you will be safely back under your "Up To" Mark within a few days. I am sure they are glad that you pointed out the oversight as they cannot have rumors getting out that they supply "quality" or "service", even on accident.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • AshleyPurvisfit Ashley.purvislife (@AshleyPurvisfit) reported

    @Xplornet No point as we were told everything on our end is fine it's just your lack of towers and service