Xplore

Xplore Outage Report in Pontypool, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pontypool, Ontario 02/15/2026 10:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HartleyHyman Hartley Hyman (@HartleyHyman) reported

    @Xplornet was on hold with tech support for 20 minutes was transferred to full throttle and get voicemail! Business internet down!!! Help help!

  • LEyebots LordOfTheEyebots (@LEyebots) reported

    @Xplornet @XploreMobile @Xplornet hey, xplornet! Fix your bloody ******* network

  • CarlTrask5 Carl Trask (@CarlTrask5) reported

    @PierrePoilievre I agree. CRTC fails Canadians. My slow internet bill cost more than my monthly electricity bill. @Xplornet @CRTCHearings

  • Point_SevenFive Point Seven Five (@Point_SevenFive) reported

    @AndersonJG @Xplornet Yes I know, but not really wanting to give them money and plus its $950 to purchase equipment + $160+/month for service.... Xplornet is supposed to be already giving me internet.

  • jaja92628832 Ian Lafferty (@jaja92628832) reported

    @BellMediaPR Bell, let's talk. I just switched from bell cellular service to Telus and my satellite from bell to Xplornet. At much cheaper cost btw. There are consequences to treating female broadcaster's like ****!

  • Trucker_Ty_ Ty (@Trucker_Ty_) reported

    @Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.

  • sherrykeam Sherry Keam (@sherrykeam) reported

    @Xplornet YOUR SERVICE SUCKS AS USUAL. NO EMAIL SERVICES TODAY. REALLY HARD TO DO BUSINESS THAT NEEDS EMAIL ACCESS. THIS COMPANY IS A JOKE.

  • clumsykittykat Katie (@clumsykittykat) reported

    @Xplornet fix the internet out here in Alberta, haven’t been able to access anything for over 24 hours and nothing has changed. Extremely frustrating with you guys, considering switching services here very soon 😡

  • XyoticTV Nathan (@XyoticTV) reported

    @Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.

  • XyoticTV Nathan (@XyoticTV) reported

    @Xplornet is probably the most ****** ISP out there. My family of four pays for the 50MB LTE package, and half the time we can’t keep connected. It’s currently 1:30AM, I’m the only one awake using the internet at home, and I’m still getting frequent disconnections. #Xplornet #Wtf