Xplore Outage Report in Pontypool, Ontario
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (76%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
TV (2%)
-
E-mail (2%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Pontypool, Ontario
Latest outage, problems and issue reports in Pontypool and nearby locations:
-
Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
-
Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
-
Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Byron Darlison
(@ByronDarlison) reported
@xplornet the wait time for your loyalty department is 56 minutes. Can you explain to me why I have to wait 56 minutes to tell you over the phone that I want to cancel my account?
-
Robert Ready 2
(@Robert2Ready) reported
@SenBoehm @RBC I feel your pain. I have been trying to give @Xplornet updated credit card info for a week. After going. Around in circles for days I have been told i) automated payment system doesn’t work with Apple iPhones ii) password reset on account doesn’t work with Microsoft email…WTF!
-
Patrick Hulley
(@Patrick_Hulley) reported
Customer for i dont know 7 plus years and this is how they treat me… @Xplornet
-
divine bovine
(@divinebovine1) reported
Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.
-
Tracy Powers
(@TracyPowers) reported
@Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.
-
yeeet
(@TheSmichers) reported
@xplore_ca Today Xplore decided to upgrade the tower in our area, except they didn’t contact us about upgrading our equipment. Good job xplornet, thanks for the sales pitch to upgrade now that you’ve discontinued the service we pay for… ******* garbage company through and through
-
Orabidoo
(@Orabidoo2) reported
@1969Commando @MrStache9 Yea sadly I have XplorNet which loses satellite signal if a seagull farts in the distance.
-
Andrew Single
(@Beardune) reported
@nathan_koop Xplornet taking over MBNetset was a big step down in quality. Manitoba has squandered the value of all the dark fiber that MB Hydro put in, and now Starlink is making it obsolete.
-
Beverly | 📌Commissions open in pin!!📌
(@ShazelFable) reported
My internet has been on and off since yesterday. Xplornet internet freakin sucks DX
-
Patrick Hulley
(@Patrick_Hulley) reported
My experience @Xplornet hey we are doing complimentary service call to realign internet service was working fine, then they leave us with no internet, call tech support 1.5 hours later you need new antenna…why? & how much? they dont know & why it worked fine till you came out!