Xplore Outage Report in Pontypool, Ontario

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

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Xplore Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

• 
  Kizzie (@Boboljinks) reported 9 minutes ago from Cavan, Ontario

  @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

• 
  Kizzie (@Boboljinks) reported 46 minutes ago from Cavan, Ontario

  @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

• 
  Kizzie (@Boboljinks) reported 47 minutes ago from Cavan, Ontario

  @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Unknown Error (@UE_Films) reported 4 minutes ago

  Sorry for no stream today. Extremely frustrating. The fact that it's the 21st century and there are places in Canada that don't have high speed internet is abysmal. And that the local companies won't do **** about it. I'm looking at you @Xplornet @LakelandNetwork @townhuntsville

• 
  Wes (@unnervingfalcon) reported 7 minutes ago

  @elonmusk just want to say ty. I got my Starlink sign up email yesterday. I shouldn’t be this excited but my xplornet satellite internet has been soooo bad for years. I’ve had enough of the 20 min to watch a 5 min video at 140 p quality.

• 
  The_McG (@FuzzyGross) reported 8 minutes ago

  @Xplornet Do NOT care about your customers 1 bit. We are living through a pandemic, the Government deemed internet access essential and people are asked to stay home. Yet, you have policies that should be illegal(throttling) and you charge high fees for iffy service.

• 
  Keith Murray (@keithwawanesa) reported 10 minutes ago

  @TerryHyra @Xplornet @starlink Starlink will be no better a year from now. They will over subscribe their service and speeds will be back to Xplornet quality.

• 
  The_McG (@FuzzyGross) reported 12 minutes ago

  Dear @Xplornet I would like to say thank you for having my service work very well.......that is until my CRTC complaint was closed. Now, streaming has become laggy again and live Twitch streams are impossible to watch. I gave you a chance to fix this but obviously you do not...

• 
  Tori Cress (@wahtasweetnish) reported 13 minutes ago

  @Nayzj I hope Starlink comes to us all soon. I was dealing with a super condescending Xplornet CSR trying to get Gloria's month reset. Told CSR that if I gotta fundraise the $ for G, I will so she can leave such a ****** service.

• 
  Matt Marsh (@marshmat) reported 13 minutes ago

  @Xplornet "High-speed internet", while not a legal term, is generally accepted in the industry to mean better than 25 Mbps down & 3 Mbps up. AFAIK, no Xplornet service tier meets that definition.

• 
  Lucas (@LucasTGreen) reported 13 minutes ago from Leeds and the Thousand Islands, Ontario

  @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

• 
  The_McG (@FuzzyGross) reported 21 minutes ago

  @Xplornet I have done my research and I now have option I can use until @SpaceXStarlink opens in my area. I suggest you fix your policies and services before your company becomes extinct. I will be call @Rogers for their rural service as soon as I can Have a nice day

• 
  Lynn (@Lynnincanada) reported 21 minutes ago

  @Xplornet is service out again??