Xplore

Xplore Outage Report in Pontypool, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pontypool, Ontario 11/17/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

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Xplore Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • luvlambs Marion Greveling (@luvlambs) reported

    @hawkhillfarm @Xplornet That is awful.

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    @NorthBelle4 I don’t like him and I’m conflicted because we have **** internet but apparently his Skynet is worth the exorbitant upfront fees vs. overpriced peasant offerings (*ahem* @Xplornet) So here we are, schmucks on the ******* waiting list...🙄

  • SilvLuke Luke Silv (@SilvLuke) reported

    @Xplornet Have been told by agents for years “ better service is coming to your area just be patient” . Still stuck with the same horrible satellite service in the L0K2B0 area. Been a nightmare during this pandemic. Wish there were better options for us.

  • C0bYung YUNG-C0B (@C0bYung) reported

    @vepoppins @Xplornet @SpaceX So true I am having the same problem

  • EJGames4 Necrow (@EJGames4) reported

    @Xplornet Just to mention the service guy that came out here used the same speed test, and the installer used it too. We got a new wifi modem and it still was trash.

  • luvlambs Marion Greveling (@luvlambs) reported

    @Xplornet That's great! Here's the test result in Ontario just now. 4.35 Mbps download 0.88 Mbps upload Your Internet connection is slow.

  • Real_McMunchie Derek Grant Holowka 🇨🇦 (@Real_McMunchie) reported from Ridgeville, Manitoba

    @mylodachef Just be glad you don't live where I do. I'd have to let it download overnight and HOPE it would be done by morning. Perks of being an @Xplornet customer - blazing speed prices with Sympatico speed.

  • gauthieralb Albert Gauthier (@gauthieralb) reported

    Last spring @Bell removed data limits for home wifi so our students could access all they needed without worrying about data limits. Are you doing that again? @Rogers and @Xplornet I have students that can’t access school work and class meetings online due to limits. Please help.

  • whatsupwalker Christine Walker (@whatsupwalker) reported

    @StarlinkPage when are you going to come to Mono? Sooner rather than later would be great as I can’t take much more of the poor internet that @Xplornet is providing.

  • BrodyWatmough Brody Watmough (@BrodyWatmough) reported

    @JamesMoore_org since your on xplornet board put a word in to fix your companies terrible internet. i feel like im being scammed. the speed is so bad we have to pretty much take turns on the internet. its pathetic