Xplore

Xplore Outage Report in Pontypool, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pontypool, Ontario 12/15/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet well again you are down. Looks like the big pipe is down. Your not taking calls either. Don't worry dishy will be here soon

  • NicoleYoung011 Nicole Young (@NicoleYoung011) reported

    @Xplornet internet has been out since at least 430pm today. Try and call customer support and they are experiencing higher than normal call volume and your call can't be completed. What is going on?

  • LifeofaDman Big Dman Energy (@LifeofaDman) reported

    Hey @xplornet are you planning on giving any update at all as to when we can expect service again? Your customer services lines hang up on us automatically and there’s been nothing posted. This is horrible customer service.

  • jaycanjay Jay (@jaycanjay) reported

    @Xplornet Prepare to lose more than half your customers the moment starlink becomes available. Massive outage and not a single update or phone line available for hours. Not to mention we’ve had to restart our modem every single morning for the last month. Such a tone deaf company.

  • Fernbankfolk teacherperson (@Fernbankfolk) reported

    @Xplornet service down in Ottawa for an hour now

  • DawsonLamoureux Dawson Lamoureux (@DawsonLamoureux) reported

    Man I knew Xplornet was bad but having internet go out across an entire country? Yall are wild lmao

  • StaxOfDonuts Mike Baxter | StaX (@StaxOfDonuts) reported

    @ImSeanHarrison @Xplornet 💀 if you have bell lines, I can help you get a new isp hahaha

  • SMCairns Sarah MC (@SMCairns) reported

    Hey @Xplornet - there are user reports from various areas of the country about your internet services being down, can you tell us what's happening?

  • Leopardgunner22 Jason Dempsey (@Leopardgunner22) reported

    @Xplornet Are you going to tell your customers what's going on with the current outage?

  • 75bugger mike (@75bugger) reported

    @SucksXplornet well again you a holes cut out service and don’t notify anyone. WTF xplornet don’t you realize there is a lot of pissed of rural customers who own guns!!!!