Xplore Outage Report in Pontypool, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Community Discussion
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Xplore Issues Reports Near Pontypool, Ontario
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@Nick62289935) reported
@Xplornet @Fernbankfolk Yeah, if you call them, they'll provide detailed instructions on how to unplug/replug your equipment to fix their problem for the next 2 1/2 minutes.
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Swedish Import
(@flatlander0) reported
@Kaitlynkitzan @Xplornet I’ve heard nothing but horrid stories about them. Makes me wonder who we else is available when we finally get our acreage ...
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Christopher Rogers
(@therealcpr83) reported
@Xplornet Aint no mountain high enough for Xplornets terrible service, oversold towers and broken promises.
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Fast Jeff
(@fastjeff) reported
@Xplornet Fix your network, stop trying to be a social magazine, these random tweets is just making your customers angry. They pay too much for too little and all xplornet cares about it posting random bits of internet.
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Ivan Cohen
(@cohenih) reported
@GeiselJeff @Xplornet Starlink was installed Saturday. No-brainer setup; getting over 100mb download, 40mb upload, 35ms or less latency. Will be faster after BETA is over. It’s amazing, compared to poor Xplornet I’ve had to use for years!!! I’m impressed with it!
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𝙱𝚛𝚒𝚝𝚝𝚊𝚗𝚢 𝙷𝚎𝚗𝚗𝚒𝚐
(@BrittanyHennig_) reported
@Kaitlynkitzan @Xplornet They're the other rural internet service provider in our area.
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Matias Arbeleche
(@MatiasArbeleche) reported
@Kaitlynkitzan @Xplornet I have never seen anything like @xplornet, they are terrible, service is garbage but they know you have not other options at least until now (starlink is coming to my area) the worst part is that I live outside Ottawa, the capital of Canada! and I can't have access to internet
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Kevin Porter
(@kevdevlyn) reported
@Xplornet I’m dancing to. Doing a happy dance now that I don’t have to pay you anymore for your **** service.
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brandon smith
(@brandon90053725) reported
@Xplornet Literally your techs don’t get paid enough for this **** oversold towers and now you’re throttling to less than 5 Mbps no this is been going on since October pathetic Cogeco said they were installing lines in April you better have a good timeline for the new tower being active
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Blake Rolseth
(@blakerolseth10) reported
@Xplornet I just changed providers cause xplornet wouldn’t fix there towers