Xplore

Xplore Outage Report in Pontypool, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pontypool, Ontario 02/21/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet Another day another ECI(hex) 03BC501 drop. Like I have said every time. This is a daily occurrence and is a joke. Either upgrade the towers to provide a stable service or I won't be the only customer who jumps to #Starlink at first chance.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Read how terrible internet provider Xplornet directed by sleazy CEO "helps" rural Canadians "access what matters" and keep their business running on government handouts and a de facto monopoly.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    "Something went wrong." - Every smart device in this @Xplornet customer's home. Thanks for nothing you pathetic excuse for an ISP. Can't wait to do to you what I did to that cheating girlfriend and dump your useless ***.

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @therealcpr83 @Xplornet I agree! Going down again today for extensive maintenance! Since we upgraded our service last summer it has been down more in these last 6 months than in the prev 5 years on old service!!!

  • Medibrat Bex (@Medibrat) reported

    Dear @Xplornet . I live an hour from the nation's capital city, pay an obscene amount for monthly (not unlimited) satellite internet service. I am trying to stream a conference that is REQUIRED for my continuing medical education, & it stopped about 10 minutes ago. "Buffering"

  • brucejklock bruce klock (@brucejklock) reported

    @adamcdyoung Plug in your address and Elon will deliver if it's available. Already know 2 folks out here on it. It is a gamechanger. A little pricy up front but they were already paying 120 a month for xplornet crap satellite connections.

  • melissacoady Melissa Coady (@melissacoady) reported

    @Liam_LizardKing We had xplornet and didn’t work. Had 100% signal coming in but nothing going out. I think it depends what part of the harbour in. I know Dennis has it over your way. Maybe check with him!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet "If you're a rural customer on xplornet, please drive to the nearest free wifi as our service won't be able to load said website." #cancelxplornet

  • VernFaulkner Vern Faulkner (@VernFaulkner) reported

    Xplor ... net ... is ridiculously slow tonight. Even for @Xplornet - standards. (Which are admittedly low and slow.) 10 minutes, eight retries, still 10 per cent of a 100 mb file downloaded.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Every evening. Like clockwork. @Xplornet falls off a cliff. Would you kindly fix your worthless garbage network? kthxbye