Xplore Outage Report in Pontypool, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
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Xplore Issues Reports Near Pontypool, Ontario
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Mom2SaxSon
(@TPedherney) reported
@Xplornet Terrible options in Cherry Valley in PEC. Stuck with Xplornet because Bell towers are full, we have no other options.
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Nicolas Caporicci
(@Totalnick56) reported
@Xplornet my internet in and off... i’m paying for 50mb and barely get 2mb... this is awful....
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Em 🏒 #gohabsgo
(@Emma_McPerry) reported
@xplornet not a good time to lose signal due to rain!! I know it is not your fault tho. But darn! ##GoHabsGo
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Kaz 🇨🇦
(@BlueSerenity15) reported
@barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.
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Dan Twinn
(@Twinntech) reported
@Xplornet still down
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Handyman 🚗🐔
(@Lamenoname3) reported
@barks_katherine @JLCWood2017 @Xplornet Dropped them like a bad habit
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🇨🇦 Christine Erwin
(@ChristineErwin2) reported
@Xplornet I called again this morning and finally got someone that could help. The other people had no idea what they were talking about.
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Ry Smith
(@RySmith1994) reported
@AndrewMcCallum2 @Xplornet This company service is a joke - so glad I switched to Starlink. Nothing but rave for their service. @Xplornet had holes in their ship and they’re only making them bigger.
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Katherine Barks 🇨🇦
(@barks_katherine) reported
@Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.
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Jenny Wood 🇨🇦
(@JLCWood2017) reported
@Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦