Xplore

Xplore Outage Report in Pontypool, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pontypool, Ontario 01/31/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ginsquirrel Claire (@ginsquirrel) reported

    @Xplornet soooo is service down in Barrie, ontario? Can’t get hold of anyone on the phone

  • 75bugger mike (@75bugger) reported

    @Xplornet you guys suck dead donkeys. What the hell is going on that you cannot notify your customers of an outage. Take my money and give us **** service. Thanks for nothing

  • jaycanjay Jay (@jaycanjay) reported

    @Xplornet Prepare to lose more than half your customers the moment starlink becomes available. Massive outage and not a single update or phone line available for hours. Not to mention we’ve had to restart our modem every single morning for the last month. Such a tone deaf company.

  • Magnificent5M The Magnificent Marucci’s (@Magnificent5M) reported

    @Xplornet Any idea when service might come back on in South eastern Ontario (Kingston Napanee area) can’t get through.....!

  • mrpelowsclass Mr Pelow’s Class (@mrpelowsclass) reported

    Hey @Xplornet is there something going on? No connection and have tried support line 8 times and haven't been able to get through. #whatstheETA?

  • JerryRi02465347 Mr.JerryK (@JerryRi02465347) reported

    If you ever feel worthless just remember you will never be as worthless as @Xplornet workers.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet He sounds like a really cool guy, hope he's doing well these days. Anyway, you're a terrible ISP. Avoid xplornet. #cancelxplornet

  • RobFallis Robert Fallis (@RobFallis) reported

    @Lynnincanada @Xplornet Down in Niagara as well. Can’t get through to support

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @pcincognito @Xplornet It's down across the country

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet well again you are down. Looks like the big pipe is down. Your not taking calls either. Don't worry dishy will be here soon