Xplore outages and service status in Pontypool, Ontario

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontypool, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

• 
  Kizzie (@Boboljinks) reported 2 minutes ago from Cavan, Ontario

  @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

• 
  Kizzie (@Boboljinks) reported 41 minutes ago from Cavan, Ontario

  @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

• 
  Kizzie (@Boboljinks) reported 54 minutes ago from Cavan, Ontario

  @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Mac (@TimMac1173045) reported 8 minutes ago

  @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.

• 
  Sagittarius (@Regretful_Livin) reported 10 minutes ago

  @xplore_ca Is this the reason why its been 10+ hours of no service and 2.5 hours of waiting on hold to figure out why its not working? Would love to actually have an update

• 
  Mitchell Mcintosh (@kujala_good) reported 12 minutes ago

  @xplore_ca You need to fix your internet it's getting really annoying I use YouTube to help me sleep and it never works I try resetting and nothing

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 16 minutes ago

  @xplore_ca no internet service AGAIN!!! #xplore_casucks #terribleservice #wasteofmoney

• 
  sean barry (@SimpleGear) reported 18 minutes ago

  @xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet

• 
  AtomicHydra (@atomic_hydra) reported 19 minutes ago

  @xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 22 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  Lucas Bourque (@Lucas_Bourque_) reported 22 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  Graw Fella 🇨🇦🇺🇦 (@desperation84) reported 25 minutes ago

  @xplore_ca has stolen $380 from my Bank Account since I cancelled my service on May 5th 🤬

• 
  Onne de Boer 🍊🇳🇱🇨🇦 (@Onne_deBoer) reported 26 minutes ago

  @xplore_ca are you having problems in central/Fredericton NB areas with internet?