Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 01/26/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Thornhill, North York and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaThornhill Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet whys it slow now

  • EJGames4 Necrow (@EJGames4) reported

    @Xplornet I have called Multiple times and nothing ever changes. Yall say we have perfect signal but I had to go on my data to tweet this.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet Firewall has literally nothing to do with internet wtf

  • JKosuth Jesse Kosuth (@JKosuth) reported

    @Xplornet Until current customers actually get the guaranteed speeds they are paying MORE for and not receiving, I can’t recommend Xplornet. Many calls and have technicians out did not help.

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Just called support because the internet is down again and we are homeschooling on line. Was told that all they can see is the same report that has been up for 3 months about a tower they are working on. Said he couldnt do anything just try repowering. Glad i am now paying more!!

  • pingupissparty Hammer (@pingupissparty) reported

    as I make the jump to starlink whenever they ship me the ******* **** I need, I'd like to remember all the good memories I've had with @xplornet 1. being completely unable to play any sort of game at all online with my friends that isn't turnbased

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet I would, but I would have to call every day, maybe even two or three times a day because the service is always this bad and your phone service is not much better.

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet you truly are the worst internet service. I'm so frustrated that i can't rely on it to work @SucksXplornet

  • EJGames4 Necrow (@EJGames4) reported

    @Xplornet Just to mention the service guy that came out here used the same speed test, and the installer used it too. We got a new wifi modem and it still was trash.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet Hey **** heads wanna stop taking pictures and fix ur garbage services?? No? K **** u guys