Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 12/29/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Richmond Hill and North York.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Xplornet 2mb down when paying for 25😐

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @TracyRimmer @Xplornet Wow that is sad! When I called in because my modem died the person seemed very surprised I had been a client for over a decade. I don't think people stick with them long because of this ongoing problem.

  • michailapaulina Michaila Chodur (@michailapaulina) reported

    @MeganCCarson We wanted Xplornet when we first moved in (their LTE service), but buddy came with his signal finder and couldn't find a line of sight. Said we lived in the Bermuda Triangle of internet hahaha! Starlink is supposed to be good for rural areas, so fingers-crossed!

  • SarcasticElder Sarcastic Elder (@SarcasticElder) reported

    @Xplornet I can't remember the last time we got over 3mps. Would it be possible for someone to looking into this as it is clearly not working right. It's been months.

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet my least favorite part of your acquisition of Silo is the disappearance of their "current status" page which clearly showed when there was an outage, affected towers, and ETA if available. You guys have nothing

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet @KevinCBailey what is there to look into? this is just the normal type of service you've been supplying for at least 8 years now

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another evening unable to use any of the many streaming services and online gaming services I pay for. Thanks @Xplornet. You rock. I bet @APLenehan has no issues streaming the weird porn he's into though.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet After noticing the lack of internet access in remote Canadian communities, Xplornet took a bunch of cash from the government and still failed to deliver. This year they sponsored a bunch of other stuff instead of fixing their network though.

  • HanznFranz DJJG 🐞 (@HanznFranz) reported

    @standupwithtess @Xplornet I am in Sask and mine is down.

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet Why would I bother, like I said nothing has changed in the 3 years of trying with all levels of support always recommending a work order that fixes nothing. Silvercreek ECI 03BC501 drops daily, This is a provider issue yet I eat the cost? Thankfully we have other options coming