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Xplore

Xplore outages and service status in Richmond Hill, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Xplore generated 2 outage signals in the last 24 hours around Richmond Hill, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 10, 9:15 AM EDT.
  • 70% Internet (70%)
  • 14% Total Blackout (14%)
  • 9% Wi-fi (9%)
  • 7% E-mail (7%)

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Xplore

Xplore is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, and Scarborough.

CityProblem TypeReport Time
Toronto Internet 8 hours ago
Scarborough E-mail 20 hours ago
Toronto Internet 1 day ago
Toronto Internet 2 days ago
Toronto Internet 2 days ago
Toronto Internet 11 days ago

Nearby cities with recent reports

Toronto

4 recent signals

8 hours ago
Scarborough

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978
    nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Tybernicus17
    Tybernicus (@Tybernicus17) reported

    @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

  • fagstein
    Steve Faguy (@fagstein) reported

    Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

  • jasonforrest
    Based Canadian (@jasonforrest) reported

    @CBCNews Xplornet charges far too much. Please fix this.

  • OnkwehonweHerbs
    Onkwehonwe Organics (@OnkwehonweHerbs) reported

    @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

  • RuralOntWoman
    Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported

    @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

  • VoosieVooters
    Lomaxcat (@VoosieVooters) reported

    @RCLranger @stan_sdcollins I'll have to call Bell again and see if we can get a signal. They haven't been in our area before, and Rogers didn't work for us, so we've been stuck with Xplornet.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

  • BlackhawkJer
    Sir Jerry J. Molnár (@BlackhawkJer) reported

    @xplore_ca You need to be a premium user in order to send private messages on this platform. I've contacted my credit card company to cancel payments to your company. I will no longer be needing your services.

  • TheSmitefulOne
    Acura (@TheSmitefulOne) reported

    @b3almason @RachelNotley I have Xplornet. My neighbors have Starlink. We checked together. Both suck, however, many in the area have said their Xplornet signal became better when some users switched to Starlink. They are roughly the same, but nowhere near as good as fibre optic in the cities.

  • apclaus
    All In (@apclaus) reported

    @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸