Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 12/09/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Richmond Hill, Toronto, North York, Maple, Markham, Thornhill and Scarborough.

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City Problem Type Report Time
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet I assume the French words that should have gone along with this photo got stuck somewhere in your network and only the photo managed to escape.

  • Emma_McPerry Em 🤠 #Earper4Life (@Emma_McPerry) reported

    @nsgov We have trouble getting cell services... I need to go with Xplornet for internet... and it is not very great

  • guimond191 guimond_19 (@guimond191) reported

    @Xplornet what’s up with the wifi not working?

  • kapwamom Kapwa Mom (@kapwamom) reported

    The @xplornet tech suggested we change our internet package to a lower level since we can’t achieve the speeds at our current package. THAT’s the solution?

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet internet down AGAIN. 4th time in November. Has been down for 3+ hours now and their phone system says the wait is 59mins. Still nothing on their website or portal. I'd say it's unbelievable, but it's just another great day as an Xplorenet customer.

  • No0neParticular The Dave 🇨🇦 (@No0neParticular) reported

    .@Xplornet your techs are trying to tell me that this flat line cap on my downloads at 9mbps since Sept 7th @ 4am is due to signal issues. I pay for 25mbps. This is not signal issues. That would fluctuate similar to before Sept 7. This is a traffic management policy gone bad.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @dennydenny1020 @sherman_g Garbage. At least xplornet is unlimited.

  • Lak3 Ryan Lake (@Lak3) reported

    @DianeAshe8 @Xplornet @phantomfarmerSK Thats okay, we have been getting on average 4 to 6 mbps and were supposed to be on LTE 25 called today and they said "there's congestion we oversold the tower even if we upgrade your package thr speed won't increase" and offered no solution... what a joke

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Wahoo! My other two @GoogleStadia Premiere Edition kits have been dispatched. Now if only @Xplornet would provide me the service they advertise so I could use them, that'd be great.

  • bleasdalefamily Bleasdale Family - UBI Now (@bleasdalefamily) reported

    @DeniseMiller76 @KingstonLsd I know they are simply beta testing at the moment, however I’m curious what the price point will be for monthly service. It was disappointing @Gov_NB chose Xplornet as the company to roll out rural internet given they offer poor quality service & Starlink is on the horizon.