Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 03/12/2026 01:45

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, North York and Thornhill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet almost 6am and your internet is still ****.

  • Miyo_Takosiw Sherrie Bellegarde (@Miyo_Takosiw) reported

    @Xplornet when will service be back up in SK?? And don't ask for my account info...We've already called earlier today at around 12:30CST and were told Xplornet is having issues. What's the ETA on having them fixed??

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet I can't for the first time they do that after I've cancelled the service, when I get signed up for Starlink. Everyone tells me to temper my expectations for Starlink, but it can't possibly be worse.

  • brettjpetch Brett Petch (@brettjpetch) reported

    "This announcement positions @Xplornet to begin 5G deployment in rural Canada this upcoming summer." *groans when it takes 10 years before upgrades are completed, and the network can't support 4G speeds already...*

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet We fall back on our mobile data and tether to get though. Thank God my bill cycle is about to reset because we're close to going over. Again. Luckily that is the "unlimited" plan from Telus that just gets slowed down. Rural living!

  • WestIndependent A.C.A.B ~ All Commies Are Brainlets! (@WestIndependent) reported

    @NorthwindTania @Xplornet Been down for 16+ hours here

  • MTHallowFarms Loopy Burd (@MTHallowFarms) reported

    @m3t4lw01f @Xplornet Oh, so it’s not just me? Two days of this garbage.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Literally nothing is working tonight. Thanks @Xplornet, you're the best. Good thing you completely deleted the XplornetSupport Twitter and don't have anyone answering phones, ever. You guys are the suckiest bunch of sucks that ever sucked.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    No @Xplornet support guy, the PoE injector is not a modem, no matter how many times you say it.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet If my other local option wasn't capped at 200GB I'd go back in a heartbeat. But 200GB for a home connection is laughable, especially with things like security cameras, school and work. A consistent quality of service, even if it's 10mbps, isn't an unrealistic expectation.