Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4B.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 12/21/2024 22:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Richmond Hill, Markham, North York, Concord, Thornhill and Maple.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dchipp David Chipp-Smith (@dchipp) reported

    It has been over 15 hours with no @Xplornet internet. No one has been able to provide an update. Ever since #Xplornet purchased CCI here in Alberta, I have had nothing but issues. Unfortunately no other rural competitors in my area #fixyourshit

  • chalackd Dano (@chalackd) reported

    @Xplornet Internet out, at your exorbitant prices, since Saturday night, and this is what you decide to tweet about? How about you fix the problem, or at least reach out to customers with an explanation and compensation for downtime, like CCI would have before you bought them...

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet The internet has been down for way over 12 hrs! When I called no one would say why or give an eta on when it will be back up! 😡 #internetdown

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    Almost 24 hrs & @Xplornet still down, still no eta on when it will be fixed & no one in their customer service seems to know why the service is down!! Rural internet sucks for speed & half the time is down Wish I had the money to get starlink! #internetdownyet #ruralarea

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet How about finding a fixing the issue that has caused the internet to be out since Saturday in Alberta! #internetstilldown

  • HaldaneShelley Shelley Haldane (@HaldaneShelley) reported

    @Xplornet Over two days with no internet and no updates or answers and you tweet about Ed and Taylor?! Get your **** together! This never happened when it was owned by CCI.

  • dchipp David Chipp-Smith (@dchipp) reported

    To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?

  • cailli3 Danielle Cailliau (@cailli3) reported

    @jarvisa2002 @Xplornet We have an outage down by lethbridge since 11 pm Saturday night. This is ridiculous!!

  • Paul_the_Hock Paul (@Paul_the_Hock) reported

    @SeanGemm @Xplornet If they can’t keep their towers working I sure AF don’t want them in control of flying **** that could fall on my house!