Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 01/08/2026 23:20

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Toronto and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bluestockingetc Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported

    @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

  • stevelaycock44 Steve (@stevelaycock44) reported

    @Xplornet so you have an outage in Western Quebec. Any idea when it will be resolved?

  • SpaceMutiny Doctor Laharl's Scenebulding Pharmacy (@SpaceMutiny) reported

    >Xplornet enters talks to buy Freedom Mobile LOL Exploitnet. They should fix their backyard that is their ****** satellite internet service that Starlink is starting to eat their lunch before getting a front yard that is a mobile phone service to **** up.

  • creeksidecomms Michaela Tokarski (@creeksidecomms) reported

    @Xplornet I can't believe that you won't let me cancel without going through to your loyalty department with a 30 minutes... Completely unacceptable service. According to CRTC Internet Code section G section 3 all I need to do is inform you that I would like to cancel.

  • francoiseleves6 MyNick Name is Moscow Anna & i hate canadians (@francoiseleves6) reported

    Canadian armed forces are worthless for Canada and for everybody else including Xplornet the founded shitiedt slow to get the programs flinstone satellite internet as worthless as it citizens new Brunswickers

  • lezlieMsmith LezlieMae (@lezlieMsmith) reported

    @Xplornet can't find info online - are services down in South Frontenac, Ontario? (Not comfortable saying more about my location publically). Cannot wait till we can swap. This, plus no unlimited is making it harder and harder to do anything.

  • jarvisa2002 jarvisa2002 (@jarvisa2002) reported

    @Xplornet We continue to have connection problems with a 30 minute wait time to technical support.

  • Pehusnmilvr Lou (@Pehusnmilvr) reported

    Funny how all of the complaints about @Xplornet's poor service disappeared from their Twitter account. Censorship is alive and well!

  • falkorsrevenge Obsidianreign🇨🇦♓🐴 (@falkorsrevenge) reported

    @Leslie48364805 @joe_warmington Call center, I can't deal with people anymore at all in any context, especilly over the phone. Did tech support for xplornet for 2.5yrs. liked the company and lived the job, but 90% of the customers were the worst. Kinda broke me lol.

  • Brady_Hockey13 Brady (@Brady_Hockey13) reported

    @Xplornet @bluestockingetc Yes, the alternate option is pay a stupid price out of pocket for one of your workers to uninstall your absolute garbage internet