Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 12/26/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Richmond Hill, North York and Maple.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KingDjangoIV Darko Beers (@KingDjangoIV) reported

    @CBCNB I looked at Xplornet two years ago for cottage - it was $120 for 100GB of data - which is about about 10 Netflix movies a month. Thereafter there are overage charges and they wind down your speed to 2.5mbps (your better off hotspotting from your phone).

  • HanznFranz Donna 🌻🌻🌻 (@HanznFranz) reported

    @Xplornet Internet service is down at Harris, Saskatchewan. Is this a tower problem?

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @APLenehan @Xplornet Worst ISP ever. Worst Customer Service. Worst leadership. #deplornet

  • freedomdotca Freedom Dot CA (@freedomdotca) reported

    @Taylor18Petty @Xplornet And of course good luck getting through to anyone. Been on the damn phone with them all morning and keep getting hung up on every 20 minutes, so have to restart the call... Worst ISP ever.

  • KenFreedman4 Ken Freedman (@KenFreedman4) reported

    @Xplornet If Rogers or any of the others go down, satellite internet does not. If you have it, consider keeping it as a back-up. Call customer service.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @xplornet yet again no internet on a clear day. Did someone shoot down your satellite? Class action suit anyone?

  • jennjilks Jennifer Jilks🇨🇦 (@jennjilks) reported

    @jpmacnab @Rogers We were with Bell until we were two weeks without a phone due to line damage. We now have a smartphone with Telus, TV with Shaw, Internet with Xplornet, and are happy to diversify.

  • Arjentine Just Arjentine (@Arjentine) reported

    This will be the 3rd time that our phone service from @xplornet has been discovered not working after someone tried to call us and then afterwards let us know. That is besides the rain-fade Internet and garbled voice messages. #poorservice

  • e_mclaugh Dr. MJ 🇨🇦 (@e_mclaugh) reported

    @Xplornet Light rain tonight and very poor service. Maybe the dish needs adjustment

  • CJH2552 CJ (@CJH2552) reported

    @Xplornet Horrible company with Horrible service. Avoid if at all possible.