Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 03/31/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Maple, Toronto, Markham and North York.

Loading map, please wait...
City Problem Type Report Time
CanadaMaple Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaMarkham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mysmmx Steve Rosic (@mysmmx) reported

    @Xplornet internet is down you know it’s down and are playing like an ostrich with your head in the sand. Things happen totally understandable but keeping us in the dark is bad. You have websites and social channels at your disposal. Nothing. I’ve tried to support you, no mor e!

  • jaycanjay Jay (@jaycanjay) reported

    @Xplornet a bunch of your customers are out of service and your phone lines are unavailable. How about a tweet to let your customers know? Starlink can’t come soon enough.

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @Xplornet internet has been down in Wellington area since 4:00pm. See online more people in the same boat. No information on social media platforms /website in regards to the outage. Tried calling but call volume is so high automated system hangs up on me. @Xplornet any updates?

  • dianapoulsen Diana Poulsen (@dianapoulsen) reported

    @Xplornet can’t get through on your phone, are you having an outage in Ontario? Is it maintenance or something else?

  • GooeyGundi Gundi Barbour (@GooeyGundi) reported

    @Xplornet is there an outage? Beautiful day and I cannot access my wifi. #frustrated

  • Jeff_Hitchcock Jeff Hitchcock (@Jeff_Hitchcock) reported

    You're offline with xplornet and your service is...

  • ImSeanHarrison Sean Harrison (@ImSeanHarrison) reported

    Y’all have such bad internet you unhooked both support lines AND deleted your support Twitter, what a fkn joke @Xplornet

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Hello? May I ask where the Xplornet Support twitter went??

  • NancySWashton Näncy W 🦉🍁 (@NancySWashton) reported

    @s_rich27 @Xplornet I was thinking the same thing. @xplornet has by far the worst service in the industry. Brutal.

  • s_rich27 Steve Enfelis (@s_rich27) reported

    @Xplornet how do you have a province wide outage for over an hour and not post ANYTHING letting us know what’s going on?! People run companies on your service. Starlink is going to gain a lot of customers from this my god.