Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 11/01/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, North York, Maple, Markham, Thornhill, Scarborough, Woodbridge and Richmond Hill.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Total Blackout

Community Discussion

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Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet I would, but I would have to call every day, maybe even two or three times a day because the service is always this bad and your phone service is not much better.

  • MaloneOCSB Wanda Malone (@MaloneOCSB) reported

    @CheriDiNovo @Sflecce We can only get Xplornet. It’s horribly unreliable and slow. I’m teaching online and have two daughters remotely learning.

  • ameyaD16 Ameya Dalvi (@ameyaD16) reported

    @Xplornet @Xplornet I clicked this picture post my chat with xplornet Technical support. Somehow they don’t know what is happening either, they said they find it miserable to work for you guys. @Xplornet if we pay 100$ for 10 mbps speed, atleast give around 5.

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet hey look my internet went out again. That’s so weird. Fix your ******* **** or I’ll sue your *** you *****

  • luvlambs Marion Greveling (@luvlambs) reported

    @Xplornet That's great! Here's the test result in Ontario just now. 4.35 Mbps download 0.88 Mbps upload Your Internet connection is slow.

  • mrcraigbeckett Craig Beckett (@mrcraigbeckett) reported

    @ThompsHeather We are lucky to have two services (even though the cost is more than what we pay to heat our house). Bell rural wireless home internet and xplornet. We moved to Bell as xplornet throttled their service at peak times.

  • EJGames4 Necrow (@EJGames4) reported

    @Xplornet So we had the up to 25mbps package and got speeds of 5 to 10 mbps on average. We never saw any faster than 12 I think. We have since upgraded to the 50mbps package and get 10 mbps. Its really pathetic, I have also been told that the speedtest is a lie by tech support.

  • JKosuth Jesse Kosuth (@JKosuth) reported

    @Xplornet Until current customers actually get the guaranteed speeds they are paying MORE for and not receiving, I can’t recommend Xplornet. Many calls and have technicians out did not help.

  • HoldenAndrewBl1 Holden Blake (@HoldenAndrewBl1) reported

    @jessedriftwood1 @Bell I feel your pain. I’m with Xplornet LTE. I’m lucky If I get 2.5mbps down .90 up. I pay for 25/5. I’m on the phone with them more than members of my family 😡

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @FrankReardon1 @LavergneRobert @Xplornet Rogers goes down more than Xplrnet. You should see their twitter support. I think this coming fall will be 2 yrs of people screaming of no service.