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Xplore

Xplore outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Xplore generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 20, 11:38 AM EDT.
  • 47% Internet (47%)
  • 24% Total Blackout (24%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 6% E-mail (6%)

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Maple, and Markham.

CityProblem TypeReport Time
Toronto Wi-fi 10 hours ago
Toronto Total Blackout 7 days ago
Toronto Internet 17 days ago
Toronto Internet 20 days ago
Maple Internet 21 days ago
Toronto Internet 24 days ago

Nearby cities with recent reports

Toronto

2 recent signals

10 hours ago

Community Discussion

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Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978
    nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BoileauJosh
    Josh Boileau (@BoileauJosh) reported

    When the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.

  • Right_Central
    Right Central Views (@Right_Central) reported

    @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

  • creeteaux
    vahxo (@creeteaux) reported

    @xplore_ca hope you guys go up in flames. absolute dog **** internet. preying on rural communities and charging an absurd price for no more than 1.5mbps

  • debruyn_ed
    Ed DeBruyn (@debruyn_ed) reported

    @ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!

  • Lucas_Bourque_
    Lucas Bourque (@Lucas_Bourque_) reported

    Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

  • JohnnyKasudluak
    Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported

    Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

  • IndubitablyTho
    Indubitably Tho (@IndubitablyTho) reported

    @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

  • JoshCiemitis
    Josh Ciemitis (@JoshCiemitis) reported

    @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

  • CSawisky
    Christina Sawisky 🧡 (@CSawisky) reported from Macdonald, Manitoba

    Because #Xplornet sucks so bad I’ve used all my data. I need a better option!

  • jcnc60
    Joyda Crawford (@jcnc60) reported

    @xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT