Xplore

Xplore Outage Report in Richmond Hill, York, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond Hill, York, Ontario 03/19/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Xplore outage reports came from the following cities: Maple, Toronto, North York and Thornhill.

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City Problem Type Report Time
CanadaMaple Total Blackout
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MacTXD STM | TMac (@MacTXD) reported

    I would chop off both my legs and be happy with it, if I could never deal with @Xplornet's ****** internet service again. Absolute joke of an ISP.

  • laumiken Laura Kennedy (@laumiken) reported

    @stephenlrobson @Xplornet I hear you! We have NOTHING but problems with @Xplornet. Worst. Service. Ever. We haven't had more than a few days at a time of access. The rest of the time I have use a Hotspot on my phone to work from home! Deplorable!

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    Super slow internet for yet another week @xplornet. No doubt the tower is overloaded. I’m sure it will be better once be start leaving for Starlink. Hope I’m one of them.

  • AndrewMcCallum2 Andrew McCallum (@AndrewMcCallum2) reported

    @Xplornet How about some communication regarding when you’re going to have your service back up? As are many in rural Canada, I’m relying on your internet service and I’d like to know when I can get access. The lack of information is unacceptable.

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Xplornet What was the prize, service guaranteed to work without disruption?

  • TPedherney Mom2SaxSon (@TPedherney) reported

    @Xplornet Terrible options in Cherry Valley in PEC. Stuck with Xplornet because Bell towers are full, we have no other options.

  • MarkoTech9 MarkoTech (@MarkoTech9) reported

    @MacTXD @Xplornet Xplornet is the worst service ever... Can't even go to 1mb download speed

  • lindajvkennedy Linda Kennedy (@lindajvkennedy) reported

    @downdetector xplornet very awful today. My College son can't do his schoolwork. He's paying for his courses and we're paying xplornet for service that is not good everyday. I could understand once in awhile but this is ridiculous--BTW, it's not our equipment.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet down again. Thought I was going to hear from someone in escalated support team. So far no.

  • Emma_McPerry Em 🏒 #gohabsgo (@Emma_McPerry) reported

    @xplornet not a good time to lose signal due to rain!! I know it is not your fault tho. But darn! ##GoHabsGo