Xplore Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Richmond Hill come from postal codes L4E.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Xplore
Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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TV (%)
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Phone (%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Xplore outage reports came from the following cities: Toronto, Thornhill, North York, Markham, Maple, Richmond Hill and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Thornhill |
Total Blackout | |
| North York |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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nicole brown
(@nicoleb1978) reported
from
King, Ontario
@xplore_ca service is down again..... last 2 hrs.... bradford tower!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Filer
(@NockAndLoose) reported
@Xplornet Don't sweat it, I cancelled my service.
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Sharon Houselander
(@SharonHouselan1) reported
@Xplornet you can bet I ordered my Starlink and can't wait to drop your dogshit fraud service. Making us pay 120$/m for 25GB plus another 40$ so we can use the phone because you're illegally throttling VOiP applications to further shake us down. **** you.
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Point Seven Five
(@Point_SevenFive) reported
@AndersonJG @Xplornet Yes I know, but not really wanting to give them money and plus its $950 to purchase equipment + $160+/month for service.... Xplornet is supposed to be already giving me internet.
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Carl Trask
(@CarlTrask5) reported
@PierrePoilievre I agree. CRTC fails Canadians. My slow internet bill cost more than my monthly electricity bill. @Xplornet @CRTCHearings
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Ty
(@Trucker_Ty_) reported
@Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.
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Katie
(@clumsykittykat) reported
@Xplornet fix the internet out here in Alberta, haven’t been able to access anything for over 24 hours and nothing has changed. Extremely frustrating with you guys, considering switching services here very soon 😡
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Alec Card
(@Acardyeg) reported
@Xplornet what does it take to just get through? Multiple times now my wife and I have called to cancel our service. Despite being ensured in June we had cancelled we are still getting charged. Sitting on hold today for an hour and a half and counting today.
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Ian
(@IanMcPHE7T2) reported
@Xplornet Any insight into pensioner having to pay to have your equipment removed because fibe cable came to our area? Including having to go on the roof? Non-recoverable? Yes is! We have been customer for years and still are at our cottage (satellite) This is “loyalty”?
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.
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Jim Russell
(@aerom) reported
@Xplornet - service OUT again now!