Xplore Outage Report in Sainte-Thérèse, Laurentides, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Thérèse, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Thérèse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Xplore
Xplore is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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TV (%)
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Phone (%)
Live Outage Map Near Sainte-Thérèse, Laurentides, Québec
The most recent Xplore outage reports came from the following cities: Montréal, Terrebonne, Boisbriand and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Terrebonne |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Whatever
(@MIchelleP8844) reported
Internet is out for the second time in two days. I can’t believe I pay @Xplornet for this ****.
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🇨🇦Dave Nussbaumer
(@DaveNuss17) reported
from
Dunleath, Saskatchewan
@Xplornet We’ve called too many times. We are done with your poor service. When better options become available....and they will because good business will see this as an opportunity...you will be fired.
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Leif Gustavson
(@Leifgus85) reported
So Xplornet is discontinuing satellite internet service March 5. Have to switch to LTE. I have trees around my house so they tell me I have to buy a telephone pole. Set it up outside the yard and bury the line through 6 rows of trees back to my house... but can’t be over 200 ft?
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Carl Luoma
(@CarlLuoma) reported
Crossing my fingers that the rollout for @StarlinkPage in my area is earlier this year rather than later. Cannot live much longer with sub 2 Mbps peak hours service with @Xplornet 🙄
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maggie cassella
(@maggiecassella) reported
@CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices
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Don McKay
(@Fizzkid) reported
@Xplornet Data caps are not nice during a lock down.
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Metal Wolf
(@m3t4lw01f) reported
@OriginaIPenguin @Xplornet Any time something doesn't work as expected. Some days it's 10 times. Some days it's 30. I also set a continuous speed test for 12 hours every five minutes from time to time.
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet If you're in Leavitt, it would be recommended that you "leave it" to any other ISP to supply you with internet service. That pun is better than Xplornet's service.
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Paul Lacroix
(@partspaul) reported
@Frenchman212 @Xplornet Maybe once there's only 1 user per tower, xplornet might actually reach its 25 down
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Metal Wolf
(@m3t4lw01f) reported
@harrbca Follow-up: He got it connected yesterday and so far he's happy with the speeds (ranging from 50-150mbps), but he's noticed that it does drop out quite a bit (four minutes of down time over a three hour period). That's still less downtime than our friends at Xplornet though so...