Xplore

Xplore Outage Report in Stony Plain, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Stony Plain, Alberta 03/12/2026 05:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So Starlink raised their price $11 a month. Let me be clear... There is almost no price that is too high for this service compared to every other available option. It's still cheaper now than the 10mbps 200GB capped LTE Sasktel service. And unlike Xplornet it actually works.

  • creeksidecomms Michaela Tokarski (@creeksidecomms) reported

    @Xplornet I can't believe that you won't let me cancel without going through to your loyalty department with a 30 minutes... Completely unacceptable service. According to CRTC Internet Code section G section 3 all I need to do is inform you that I would like to cancel.

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet The internet has been down for way over 12 hrs! When I called no one would say why or give an eta on when it will be back up! 😡 #internetdown

  • chefdills Dylan Brushett (@chefdills) reported

    Still no update or any news as to why #Xplornet internet is down in Alberta. My last call (20 minutes ago) the tech said they were troubleshooting all yesterday with no luck. No ETA as they cannot find the problem. Just a heads up if anyone using the platform was wondering.

  • DarkElfLX Sean Totally Fungible (@DarkElfLX) reported

    @EricMPaq @bluestockingetc @Xplornet and I bet they charge if you damage it during removal too, just to add more fees. Scummy

  • dchipp David Chipp-Smith (@dchipp) reported

    To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?

  • dchipp David Chipp-Smith (@dchipp) reported

    @chefdills @Xplornet The shocking thing (or not so shocking considering it is @Xplornet) is that their last tweet is about Ed Sheeran and Taylor Swift. Nothing about the outage affecting their customers!!

  • ZNsolo101 ZNsolo101 (@ZNsolo101) reported

    @Xplornet I'm a tech support rep do you want me to walk you through how to tell if your service is being blocked or capped it's vary easy to test anyone wants that I do DM me I got you with a walk through and full video soon

  • HaldaneShelley Shelley Haldane (@HaldaneShelley) reported

    @Xplornet Over two days with no internet and no updates or answers and you tweet about Ed and Taylor?! Get your **** together! This never happened when it was owned by CCI.

  • markflemingnl Mark Fleming (@markflemingnl) reported

    @AngryDalty @JohnRiche too many folks have issues with xplornet always dropping and speeds inconsistent