Xplore

Xplore Outage Report in Sydenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 12/14/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NancyBuchanan12 Nancy Buchanan (@NancyBuchanan12) reported

    @Xplornet I don’t just rant on the internet for no reason. You’ve been “looking into” this for the past month. Someone on your end dropped the ball here and you are trying to blame us financially for your problem.

  • BigwifiCa bigwifi.ca (@BigwifiCa) reported

    @AlsoKnownAs_AA @CompBureau @FP_Champagne I see hundreds of customer calls come in from wisps recently bought buy Xplornet furious how the QOS dropped off a cliff.

  • custardpuppy 🐾🐶Puppy!! ♿🔞 | EMERGENCY COMMS OPEN‼️ (@custardpuppy) reported

    Hour almost 14 of having no internet @Xplornet I'm literally losing my **** in boredom, I can't do any of the work I have to do and my service is so bad I can't even like watch a video or something

  • ChuckSummers15 Chuck Summers (@ChuckSummers15) reported

    @Xplornet They will get to visit the dog over and over again, until the customer gives up and just accept that they will never get anything close to what is promised from the isp. At that point they will stop calling, because it's a waste of time and too late to get out of the contract.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    In MB, Explornet has lost market share over time & its plans are now more aligned w/ the big 3 nat'l carriers wrt higher prices & restrictive mobile data terms, lousy service &, afaik, w/ only one retail outlet to serve MB subs. Xplornet is a study in failure vs an option in 5/.

  • nature_backpack Nature’s Backpack (@nature_backpack) reported

    @Xplornet Rural service is lacking big time. We get poor service with a big price tag. Rural connection should be lower.

  • canhockeyhoser canadianhoser (@canhockeyhoser) reported

    @Xplornet are we going to have this outage fixed today? Come on already give us some kind of update beyond we’re working diligently.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    This article does not cover the idea that a Rogers/Xplornet deal wld involve a network sharing agreement but that'd be folly b/c it assumes Rogers would do what it’s interests are 180° opposed to: support a new formidable 4th mobile operator to replace one that already exists. 8/

  • cujowilsonv cujowilsonv (@cujowilsonv) reported

    @Xplornet any update as to when the outage outside of woodstock NB will be rectified?

  • sim_sally Sally Sim (@sim_sally) reported

    @Xplornet when will the internet be back up and running in the Kawartha Lakes area? It’s been days of crappy service and none at all today