Xplore Outage Report in Sydenham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Justus Hickey 🇨🇦
(@justushickey) reported
@AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.
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txwikinger 🇺🇦 💉💉🐕🦺🐕🦺🐈🐈⬛🌲🌳🇺🇦
(@txwikinger_ea) reported
@Xplornet @XploreMobile Get your ****** network fixed. You have the worst outage rate in the world. Even in #Ukraine there is better Internet
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Northern Chic🇨🇦🌲
(@HilaryChambers1) reported
@AnnieClaireBO Rural living person. Internet is $140 a month for unreliable sometimes the speed of dial up xplornet or almost $170 per month with starlink. (Also not 100% reliable) in town Bell offers internet for $85 per month that is down more often than it works or so incredibly slow.
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet ...it was a deliberate move by Xplornet, but can't prove it of course. My new and more pricey service still gives me crappy downloads and latency. No better than before, except it hasn't disappeared for over a month....yet. Hope you have better luck.
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet I have no other option currently, although hoping for something else. My speeds yesterday were below 100kbps with latency over 2s. Not high speed. Not reliable. We had NO service for over 35 days after Xmas. Xplornet was "investigating." Most people around me had to switch...
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet In my experience, this is typical Xplornet service. If you have any other option, I would suggest thinking long and hard about signing any contract with this company. They promise everything and deliver little.
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Doug~E~Fresh
(@XmedicNow) reported
@AlexRuff17 my experience with @Xplornet was horrible customer service. took days to respond to issues with reception problems.
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Hypocotylarch
(@hypocotylarch) reported
@WinnipegNews Xplornet is the worst customer service. Kael and the guys from full throttle were awesome small business
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RGlubis
(@RAGlubis) reported
@AdamJPfeffer Yesterday I got the email that our Starlink system has shipped. 2 weeks from order to shipped. Cant wait to get it up and running and cancel 2 yourlink/xplornet services!!
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Jason Hildebrand
(@Jason_hildo) reported
@Mark_Goldberg @Xplornet @FT_Networks Incoming terrible internet service