Xplore Outage Report in Sydenham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Porter
(@kevdevlyn) reported
@GeiselJeff @cohenih @Xplornet $145. So a little more than the $125 I was paying for Xplornet but well worth it. Have had it for 3 weeks now and no complaints. Would never go back.
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Metal Wolf
(@m3t4lw01f) reported
@rammyramramram @Xplornet If you want support faster call in asking to sign up for service. You'll get sales in a heartbeat. Then tell them what's wrong. It's the same guy working both lines anyhow.
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Dustin Kreiser
(@dustkrei) reported
@Kaitlynkitzan @Xplornet @xplornet is complete garbage. Also very difficult to deal with. Not worth the money. We cancelled ours. Don’t miss it as it never worked anyways
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Cam
(@Camehdian) reported
@Xplornet I don't understand how I run 200+ ping in all my games but my friend who is also on xplornet with slower speeds gets like 80 ping. When we call they always say there are trees blocking the signal but there are no trees and my friend is surrounded. Cant wait for Starlink
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Nick
(@Nick62289935) reported
@Xplornet Burying all the critical tweets about your terrible service with these useless articles isn't doing any good. Your time is limited, you should spend it trying to make good on your promises before it's too late. #reckoning
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Jeff Geisel
(@GeiselJeff) reported
@cohenih @Xplornet How do you like the starlink want too do the same , sick of slow net !!!
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Kaitlyn
(@Kaitlynkitzan) reported
from
Insinger, Saskatchewan
In the last month our @Xplornet has been down 3 different times. The 1st time they told us, “it’s too cold” the 2nd time “no system is perfect, they all have weaknesses” and the 3rd time was “we didn’t tell you to live in the middle of nowhere”. 😡😡😡
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Ivan Cohen
(@cohenih) reported
@GeiselJeff @Xplornet Starlink was installed Saturday. No-brainer setup; getting over 100mb download, 40mb upload, 35ms or less latency. Will be faster after BETA is over. It’s amazing, compared to poor Xplornet I’ve had to use for years!!! I’m impressed with it!
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Charlie Walker
(@charlie1105) reported
@Xplornet There's no point, there's nothing that can be done my end - it's clearly elsewhere in your network that the problems occur, and your default response to every twitter complaint demonstrates your lack of care or customer support.
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Bill Thiessen
(@farmerwillie27) reported
@BaldurBarons @Xplornet We also don’t stream any big things. Used to be off the Glenora tower but had a few issues. They turned us to pilot mound and been decent ever since