Xplore

Xplore Outage Report in Sydenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 03/25/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jazzhammer abraham tio (@jazzhammer) reported

    @Xplornet speedtests are a great tool for xplornet. you use them to point out how fast the service is when you can selectively tune a high number, like oh, the days around invoice time, and in the same breath say that a low number isn’t accurate because .... reasons. amiright explornet?

  • katie_wakely Katie Wakely (@katie_wakely) reported

    @Xplornet The quick survey at the end of the call...I left excellent reviews for the technician helping me today he actually took time to solve. Poor review for @Xplornet internet service. A week without internet w stupid excuses during pandemic cannot happen.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Truly pathetic that my @Xplornet connection makes my VoIP phone unusable. This is what is considered high speed internet in their world? Or, if I said that to you using my VoIP service: Truuuuuuuy paaaaathccc connnnn bzzzzzz high sppppppeeedd bzzzz w-w-w-rrrreeld.

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet is the worst internet provider. Pay for 25Mb download and I can barely get 2Mb. I call and they say its peak time and there is nothing they can do. how about don't overload your system. Can't wait for my Starlink to arrive. Pay less for WAY more and no data caps.

  • staceybruneau Stacey (@staceybruneau) reported

    @BaldurBarons @landon707 @Xplornet Ah crap that sucks. Hopefully soon. It’s pretty awesome.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @landon707 @Xplornet You can’t get it? I had to send it back. Im not in the zone for awhile. Garbage.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Burying all the critical tweets about your terrible service with these useless articles isn't doing any good. Your time is limited, you should spend it trying to make good on your promises before it's too late. #reckoning

  • DarrenCzarnecki Darren Czarnecki (@DarrenCzarnecki) reported

    @BaldurBarons @Xplornet It’s been ok go here both mine and parents place. Neighbor mile north can’t get a signal. All depends on the sight line to the tower how well it will work it looks like.

  • Camehdian Cam (@Camehdian) reported

    @Xplornet I don't understand how I run 200+ ping in all my games but my friend who is also on xplornet with slower speeds gets like 80 ping. When we call they always say there are trees blocking the signal but there are no trees and my friend is surrounded. Cant wait for Starlink

  • scottp_1 Scott Phillips, CCA (@scottp_1) reported

    @Xplornet is getting desperate, calling customers offering renewals on the same ****** service for $2.25/mo less but start new contract. Offering labor coverage on equipment warranty as a carrot. #starlink is going to kill them