Xplore

Xplore Outage Report in Sydenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 12/06/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @olblue81 @Xplornet note, those results were pre-Christmas on Vanscoy tower. I've since been moved to Martensville tower and results are a mixed bag ranging from "nothing" to "hot garbage" with a few hours of "not what I pay for but just usable" here and there. My Twitter history shows more.

  • ThatBadDad1 ThatBadDad (@ThatBadDad1) reported

    @rhh No, we have 2 choices xplornet and bell LTE, xplornet is actually pretty much the only option, cell phones service is spotty, in my living room you can sit on one part of our couch, full bars, move 1 cushion, none...

  • SWestyyyy13 Stephanie West (@SWestyyyy13) reported

    @Xplornet We have not had internet for the past 3 days! Why will you not send a technician to fix it?! Horrible service

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @FeedYourFuture @Xplornet @Xplornet should change their business practices in 2021 to support rural Canadians by actually providing the services they advertise, instead of retweeting unrelated fluff.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet Seriously? a rainbow? **** ur stupid *** company.

  • solar_chicken Trent Sundgaard (@solar_chicken) reported

    @bigbushelsag @olblue81 @Xplornet I refuse to support a project that pollutes our sky with >40K objects, doesn’t allow the escape of ubiquitous internet coverage and only supports deep pockets.

  • SWestyyyy13 Stephanie West (@SWestyyyy13) reported

    @Xplornet Your customer service is the worst. Technicians came to the house and "fixed" our internet. IT STILL DOESN'T WORK. Now we have to open a new case despite your technicians not doing their job the first time?!

  • Unsilent17 There's NO pandemic! 𝓛𝓪𝓭𝔂𝓠𝓲𝓽𝓶𝓸🇨🇦 (@Unsilent17) reported

    Am I the only one having internet issues tonight? Anyone see this? OMG I'm going to heave the entire computer thru my new front window. @Xplornet are there LTE issues? Can't even access that account. Not in mood for another phone call. argh

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @m3t4lw01f @Xplornet Yup with the month. I've never used more than 200gig, would be impossible at my speeds lol

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Too bad your side is an oversold piece of **** that can’t even push out enough speed to play 1080p