Xplore

Xplore Outage Report in Sydenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 12/29/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 Are u using it now? Like it? Better than xplornet? Aside from some small talk of it, i never really looked into the quality/frustration of it.

  • MATT627 Crumpy (@MATT627) reported

    @reikokoyama79 @Xplornet That's gunna be the new norm. They're less than absolute ****. The most unreliable nonsense to could ever conceive of. Enjoy paying lots for very little.

  • KimJone04052805 Kim Jones (@KimJone04052805) reported

    @Xplornet oh my apologies, I was referring to 12 years ago when we lived in the countryside. The biggest issue was wind & the dish moving & it was terrible service, more to do with the area I believe than your service, which had the best customer service actually. I should’ve clarified 🙏

  • BrassPoleMA BrassPole Motorcycle (@BrassPoleMA) reported

    @Xplornet woke up this morning to no internet. Connects for about a minute then disconnects again for 20 minutes. Problems with Blueline tower in Simcoe ON?

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet This picture wont even load on your service lol

  • AtlanticSpeaker Atlantic Speakers Bureau (@AtlanticSpeaker) reported

    i just delt with Ryan at xplornet and he was very rude implying that i had no common sense and eluding that I was stupid because i was old. I was very rude back to him. the curse of xplornet monopoly

  • justin_schwab9 Justin Schwab (@justin_schwab9) reported

    @bsproat I have Xplornet, awful, been waiting for starlink for over 6 or 7 months at least now

  • MATT627 Crumpy (@MATT627) reported

    @ChapinDolores @dykstra_debbie @Xplornet ******* absolute dog **** service. They basically get paid for the idea of internet.

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet Details in your DMs, Xplornet, but we'll have this discussion in public so @EORN_CA and other #Xplornet customers are in the loop. Issue 1: You can't say "there will be scheduled downtime of indefinite duration between 7 am and 7 pm tomorrow". That's not how the telecom....

  • MoMac630 Maureen McCarthy (@MoMac630) reported

    @LovelyLadyLinda @Xplornet They have great customer service. I was struggling financially last year and they worked with me while I got back on my feet. Everyone I spoke to was kind and helpful. I won’t forget it.