Xplore Outage Report in Sydenham, Ontario

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

• 
  Steve Koopman (@koopy) reported 2 minutes ago from South Frontenac, Ontario

  So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

• 
  Steve Koopman (@koopy) reported 4 minutes ago from South Frontenac, Ontario

  @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

• 
  Steve Koopman (@koopy) reported 4 minutes ago from South Frontenac, Ontario

  @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

• 
  Lucas (@LucasTGreen) reported 15 minutes ago from Kingston, Ontario

  Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

• 
  Steve Koopman (@koopy) reported 34 minutes ago from South Frontenac, Ontario

  The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

• 
  Steve Koopman (@koopy) reported 47 minutes ago from South Frontenac, Ontario

  I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

• 
  Brad Duffy (@gbdmedia) reported 57 minutes ago from South Frontenac, Ontario

  @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Morrison (@SeanMor27198990) reported 2 minutes ago from Hampton, New Brunswick

  @SucksXplornet @Google Xplornet does actually have 5G Internet already but it’s not really that great 👍 and all they do is try to bypass all the @Google Service that you get with 4G and it messes with your Internet and you shouldn’t use the service at all and they use fake content from @Google

• 
  Jesse Campbell (@INeededTheMoney) reported 4 minutes ago from Zorra, Ontario

  @lewisbron @Xplornet Just the 5th? You'll catch up to the rest of us in no time. It's literally the worst.

• 
  Jesse Campbell (@INeededTheMoney) reported 6 minutes ago from Zorra, Ontario

  @Xplornet your internet is trash I pay 150.00 per month for usually LESS that 1mbps... Just because I live in a rural area doesn't mean you should rob me! I absolutely can't wait until I no longer have to use your service.

• 
  Sean Morrison (@SeanMor27198990) reported 6 minutes ago from Hampton, New Brunswick

  @SucksXplornet Xplornet really has no experience with 5G whatsoever and they’ll use the 5G Connection to bring you into a fake Internet Server that you cannot normally get with regular Internet and their service is too crappy and cheap and it doesn’t really provide any 5G Internet whatsoever

• 
  Aaron W (@Teirersias) reported 9 minutes ago from Iqaluit, Nunavut

  @Alethea_Aggiuq @sijjakkut They've never been huge but to their credit Nwtel, Bell and even Xplornet have all rebated us over the years. It's never been huge but on occasion it has been a couple hundred bucks or more depending on the severity of the complaint. Patience and persistence is usually needed.

• 
  Kevin Dunbar (@kevindunbar666) reported 10 minutes ago from Greater Madawaska, Ontario

  @Xplornet Is she a made up recommendation or is it just me getting shitty service.

• 
  Piper 💫 (@PiperYeen) reported 11 minutes ago from West Perth, Ontario

  My internets been out since last night -_- fml xplornet sucks

• 
  Ryan M (@ryanmjjj) reported 16 minutes ago from Ottawa, Ontario

  @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

• 
  .Ashley.Alexis. (@xAshleyAlexiisx) reported 19 minutes ago from Trout Creek, Ontario

  @Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet

• 
  WayneO (@wogrodnick) reported 20 minutes ago from Grandview, Alberta

  @Xplornet the internet is down at Pigeon Lake. Working on getting it back?