Xplore Outage Report in Sydenham, Ontario
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (75%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (1%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
-
Valerie Davies
(@vdavies65) reported
from
Kingston, Ontario
@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.
-
Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
-
Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
-
Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
-
Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeff Geisel
(@GeiselJeff) reported
@Xplornet How about putting one near south Wellington or north woolwich !! Service is **** here !!
-
yeoj
(@JDoxtator) reported
Had @Xplornet for 3 days and it's only been working for 1 of those 3, on top of that the technician won't be able to come and fix it till the 20th. 😡😡
-
kyle
(@fukyle565) reported
Day 2 with @Xplornet being down, guess no grey cup for me
-
Paul Chatten
(@pcincognito) reported
@Xplornet Please check the Hilton tower appears to be down!
-
Milha
(@MilhaPasit) reported
NEVER use @Xplornet! They are a rip off with terrible service so I cancelled as soon I as another provider became available. They are still taking money from my account and their responses are unaccountable, dishonest, and extremely shady!
-
Milha
(@MilhaPasit) reported
@Xplornet I never said I was having trouble getting in touch. I've called and emailed over and over again and nothing gets resolved. All I get are shady excuses that constantly change and absolutely no accountability or actual help. I'm going to be filing a complaint with the @BBC_BC
-
Milha
(@MilhaPasit) reported
Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!
-
Milha
(@MilhaPasit) reported
NEVER use @Xplornet! They are a rip off with terrible service that have wrongfully taken money from me even after I cancelled my account. The responses I get are inconsistent, dishonest, unaccountable, and extremely shady! They won't fix it and that leaves me with no groceries.
-
Melodie Osborne Scott
(@mellybelle57) reported
@Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service
-
Mr. Restoule General
(@mrrgteacher) reported
@Xplornet My internet has been out for over two days. Thought the weather may have been a factor but today doesn’t seem to be a weather related outage. Please help!