Xplore Outage Report in Sydenham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Valerie Davies
(@vdavies65) reported
from
Kingston, Ontario
@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@NFSSmith) reported
Thankfully #Xplornet has a reasonable service offering because Bell & Rogers both cap their rural wireless plans at 50GB/month and charge more per month than I pay for unlimited...
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Emma9469
(@emma9469) reported
@elonmusk c’monnnnnn ELON! Been patiently waiting since Feb for dishy. No internet or cell service to speak of here in rural Manitoba. Xplornet has 500 kbps.We are on the edge of a cell. Please help us out!! Says mid-late 2021. All I want for Christmas is my starlink dish !!
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Jezzie
(@Jezzie_bunzz) reported
@Xplornet your customer service is a joke… 2+ hours on hold and counting… 5 transfers and no one has actually been the correct department to help me!
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WhiskyTangoFaded
(@whiskeyfated) reported
@Xplornet has the WORST INTERNET holy crap, every night my speed goes to a crawl at 9pm till 2am THE ******* WORST
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Dean H.
(@loopholefarms) reported
@bigbushelsag Christ I loathed dealing with @Xplornet. Absolute garbage service. Have fun getting out of your contract.
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Reiko Koyama
(@reikokoyama79) reported
Every Sunday, @Xplornet, since you took over my CCI service, my internet goes out at this time. I pay $100/mo because I won't sign a contract to get your lower prices, and the only thing consistent about your service, is it going down every Sunday at this time.
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Reiko Koyama
(@reikokoyama79) reported
@Xplornet Why? I cancelled your bad service years ago, FOR THE SAME ISSUE. And now you've bought CCI, I'm forced to pay more than you advertise, for bad service. Because I'm now a "new" customer. I'd rather get a ROOT CANAL, then "troubleshoot" with you.
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
@Xplornet I did the restart Customer Prem Demarc equipment as well as any firewall/router for home wifi etc here & nothing worked to solve it I used the login to the modem provided & checked stats there also and nothing changed It was data traffic congestion due oversold network hardware
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Angela Kirbyson
(@kirbysons) reported
@Xplornet Thank you. I deleted it thinking it was spam. I will if it happens again. I haven’t had an email issue.
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Dale Ketcheson
(@KetchesonDale) reported
@B2Bspecialist @Xplornet Happened to us a few years ago, no internet for three weeks, repeated service calls. Turned out Xplornet had taken their equipment off the tower we and dozens of others were pointing at without telling any customers or local service techs it was gone.