Xplore

Xplore Outage Report in Sydenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 02/14/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet again???? Why is it out its bright out side no wind no calls for maintenance so wtf stop ******* us over

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @Xplornet Been there done that no help, told tower problems its just ganna be slow till its not slow is what they say.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet In the rest of reality, people are still isolating and trying to stop covid. Meanwhile, the trainwreck that is xplornet marketing is posting stuff like this. Xplornet is a terrible ISP, avoid xplornet.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet And you can bet this was a part of some poor sucker's billable hours. Xplornet techs are scratched off the list of people I'd hire because of posts like this. All they do is drive around and take pictures. Avoid xplornet, they are a terrible ISP.

  • fnveenie Mike Veenie (@fnveenie) reported

    @eboltz16 @Bell_Support Except I'm telus. Xplornet also down

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @kiss1005ssm The only thing Xplornet connects is their hand to their customer's wallets. That's what "matters" in this context. Most of their customers can't even enter this contest because their connection is so bad they can't upload a photo.

  • jaspernamez jasper (@jaspernamez) reported

    @Xplornet fix your service im trying to do my final but instead im stuck using my phone’s rogers LTE

  • Robinongaliano Robin on Galiano Island 🐝 (@Robinongaliano) reported

    @Herronisland In rural Canada, Xplornet is the satellite provider. Download is 25 MPs, (premium service) upload 2 if lucky. Generally ok, but traffic is higher during the pandemic, speed throttles down in the evening....I believe Hughes satellite is the source...good luck

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet It is a great long weekend cause I have Starlink and not your **** service anymore. Unfortunately I can’t #BuyLocal when it comes to an isp because there ain’t any. Sorry I mean any that offer High speed internet.

  • ChristiFriesen Ｃｈｒｉｓｔｉ🌾 (@ChristiFriesen) reported

    @rgstone1 @bigbushelsag @Xplornet What did you find as you switched? Was your service good?