Xplore

Xplore Outage Report in Sydenham, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 03/11/2026 09:00

March 11: Problems at Xplore

Xplore is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • judlill Julli (@judlill) reported

    Time to switch to Starlink @Xplornet worst provider ever slowest speed ever when we pay for more than we get

  • RealNeil_mtl Neil L - Candidate for 🇨🇦PM (@RealNeil_mtl) reported

    @bruceanderson @Xplornet Had to deal with Xplornet when I lived in rural Eastern Ontario. Poor service, but they were generally the only game in town, so ...

  • CGS75403388 CGS-Opinions R My Own (@CGS75403388) reported

    @xplornet Price increase for less service...just another predictable day #sh*tservice

  • adampete78 Adam Peters (@adampete78) reported

    @BrentHCameron Xplornet doesn't look so bad now!

  • GageCan GageCan🌿 (@GageCan) reported

    @Xplornet @Awallis11 Is there a problem in the Waterford, ON area? We haven't had service all day.

  • plain_me9 JustPlainOldMe (@plain_me9) reported

    @bruceanderson @Xplornet I had @Xplornet for years as I lived in the country. They are the worst of the worst. I lived in a bungalow and they wanted to put a 30' antenna on my roof.

  • martinmc1964 Martin 🍁⛳️🛶🇨🇦 (@martinmc1964) reported

    @Xplornet @bruceanderson What about the rest of us with lousy service from @Xplornet ???

  • chris12616 Christine Da Silva (@chris12616) reported

    @Xplornet @DanielleRotchil Will we be getting a credit for down service time?

  • SMac902 BoSox fan in Blue Jay land 🇨🇦 (@SMac902) reported

    It's a sad day when a company (@Xplornet) can make Bell look good! Spent over an hour on the phone with and Xplornet rep due to internet issues and the best you can do is a July 20 service date. Sidenote, the rep. was professional and my beef isn't with him.

  • lovethislife365 Louise Hardy (@lovethislife365) reported

    @IanMcPHE7T2 @mynamesnotgordy @Xplornet I live on PEI in the country. Ours works good no complaints. Only had to call them 2x in 5 years. Both times the service was great and it was fix next day. Not every one here gets good internet from them depends on where they live. Bell service here is atrocious.