Xplore

Xplore Outage Report in Sydenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 11/23/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Dear people of PEI, Don't use xplornet. Signed, Disappointed Customer

  • KMal_T8N Kevin Malinowski AB expat in ON, involved in both (@KMal_T8N) reported

    @SpaceXStarlink @elonmusk is there any way to access the beta other than the email submission on the website? We are currently subscr to TBaytel rural DSL 2 Mbps if lucky, Xplornet Satelite that gives us 2.5 Mbps max if lucky awful latency, and an LTE hub data package. $400/month

  • StephanieSchul4 Stephanie Schultz (@StephanieSchul4) reported

    @Xplornet service has been down since 8:30am! We are in a pandemic and internet is a necessity for people to work! When I called, I was told it would only be down for a few hours. Can I get an eta of when it will be fixed so I can make alternate work arrangement if necessary?

  • SandraSteeds Sandra Steeds (@SandraSteeds) reported from Brant, Ontario

    @Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻

  • Kristinamom Kristina Just (@Kristinamom) reported

    @Xplornet your internet not working by yorkton sk. University students need to write online exams and hand in papers. Get your crap together. Phone call to helpline cut off too! Unacceptable!

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @Xplornet 3/4 blaming our iPads blaming the electricity in our home, blaming our laptop stop the blaming game and give us service

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Curious that the Xplornet support Twitter seems to have vanished as well... Wonder why that is? Too difficult to keep up with all the people complaining about the terrible service?

  • WestIndependent A.C.A.B ~ All Commies Are Brainlets! (@WestIndependent) reported

    @NorthwindTania @Xplornet Been down for 16+ hours here

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    When you call @Xplornet support an hour ago and the estimate says 22 minutes, you realize all aspects of their business are really slow, not just the Internet service itself. I wonder if @APLenehan uses his own services or if he uses a legitimate ISP.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    How is it that Google Assistant is completely non-functional, Twitter is completely dead, yet I can watch a show on Netflix no problem and YouTube will let me stream a video at 7mbps? Then I do a speed test and my connection tests <1mbps. This makes no sense @Xplornet.