Xplore

Xplore Outage Report in Sydenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 03/12/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickola12138723 Nickolas (@Nickola12138723) reported

    @ThaMunsta @xplornetretweet @Xplornetsuppor1 Xplornet internets is a piece of **** they need to do something better then lie to customers and pay for nothing for a high price it's bullshit

  • adrienneivey Adrienne Ivey (@adrienneivey) reported

    @Huskerhuntshawn @Xplornet Wouldn’t it be nice to just once, get the service you pay for?

  • JenKellandPerry J. Kelland Perry (@JenKellandPerry) reported

    @jnp709 No problems with Xplornet!

  • adrienneivey Adrienne Ivey (@adrienneivey) reported

    @JamieDumalski @Xplornet Our side of town can’t get LTE. Xplornet keeps telling us it’s an option in our area, but when the installer comes out, they can’t get a signal.

  • JimRoe_Toronto Jim Roe (@JimRoe_Toronto) reported

    So, @Xplornet tells an Ontario senior, who has been a customer for years, to risk life and limb by climbing up on an icy roof in the middle of winter to retrieve 10 year old tech or else risk a fine? Really, @Xplornet, really? Friends, please help me amplify this.

  • shagel11 Scott Hagel (@shagel11) reported

    Hey @Xplornet I now see that your customer retention is a crappy as your service. I sent an email a week ago and still no response. #notsurprised. #brutalprovider

  • IAmJamieAgain Jamie Ellen 🏳️‍⚧️ (@IAmJamieAgain) reported

    @FridayInHalifax It's only since late last year that Bell ran a fibre line past our door that we got a usable internet connection. Prior to that there was a Rural Broadband radio connection that was often not much better than dial up, or an xplornet satellite connection, unusable in bad weather.

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    I might record the conversation with @Xplornet when I cancel because I got #Starlink It will likely be the 10,000th time the person on the other end has had the exact same conversation.

  • DaveMunrosCat Dave M 🇨🇦 (@DaveMunrosCat) reported

    I'm going to put a deposit on Starlink internet. The location where we purchased land can only be served by regular satelite internet like xplornet. 200 gigs, and they slow your internet down. And its useless for gaming. We use about 10 to 15 gigs daily.

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    For 2 full years now, I've relied on @Xplornet Fixed Wireless for my connectivity during the pandemic. It consistently delivers high quality service, powering multiple computers and concurrent HD video streams Fixed wireless is a viable rural broadband solution #CRTC #CDNtech