Xplore Outage Report in Sydenham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Valerie Davies
(@vdavies65) reported
from
Kingston, Ontario
@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Mcelroy
(@RobertStope1973) reported
@NayHarley Do it. Starlink on its worst day is still 100x better than Xplornet on its best
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Desirae
(@DesiraeRosee) reported
I’m about to chuck my #Rogers internet box out the fckin window and go back to xplornet internet .. wtf is this **** 🗑
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.
(@DonBrrr) reported
@Xplornet yoooo you guys have **** internet my latency is 999 LOL
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Jason Allonby
(@jasonallonby) reported
@ProRoundtable Well my wifi did just go down but I think that's more of an Xplornet problem
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MsKatastrophic
(@MKatastrophic) reported
…is not good enough when I pay a ridiculous amount of money for @Xplornet ‘s top package. 50/10 is bad enough, but paying for that and receiving 28/6 on a good day? That’s fraud. Telling me to not ask for the service I pay for is **** service. And you’re the only one in area.
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Mayor of Thunderhill
(@Mullin_95) reported
@Southsask13 @Xplornet Double nat was terrible for online gaming
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Zachary
(@SomePEIslander) reported
.@Xplornet there's been a tower issue where I am for almost 24 hours now. Any possible way this will get fixed soon? It's the Glen Valley tower. Also, am I going to get some sort of discount for this outage time?
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Sean Jemit 🇺🇦
(@SeanGemm) reported
@Xplornet Your satellite service is terrible. Not usable. We pay $130 a month and hope to be able to send a text message. Usually, they fail to send.
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🇨🇦 🇮🇪 💉💉💉
(@2hounds) reported
@Xplornet you have an internet outage in the Centreton area in Ontario. Do you have an eta for when it will back up?
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Mayor of Thunderhill
(@Mullin_95) reported
@lukelelond @BaldurBarons @Xplornet 1/3 the price lol, my only complaint is the $140 a month price tag. But you gotta pay to play