Xplore Outage Report in Sydenham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Joe James 🍦
(@JoeJamesPop) reported
Damn you @Xplornet internet connection!! Trying to watch @disneyplus and a slow connection is one thing, but now an actual outage!! Three days in a row now!!!
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OfftheGrid
(@fishingwicked) reported
@TELUS has the worst service available. Crappy Xplornet looks like a dream compared to the bandwidth that has been oversold to the point that cellular doesn't work. Tin cans & string would work as well to contact my family. @TELUSsupport says they won't care til competition hits!
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Davina Lytle
(@davinalytle) reported
Sorry, #TwitterFamily, I'm still having huge issues with my internet...it's there and then it's gone... 😟 They sent out a service guy again today, but he couldn't do anything. Now they're telling me it will be sometime next week before they can try to fix it. @xplornet
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Davina Lytle
(@davinalytle) reported
@rainiemainie @Xplornet They sure are, & it's gotten worse since covid...EVERYTHING seems to have gotten worse since covid...all the retailers seem to use it as an excuse not to provide customer service any longer. In my humble opinion of course.😜 #ThingThatMakeYouGoHmmm
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Dan K
(@Feefyou) reported
@Xplornet With the spottiest service you can rely on for a completely unpredictable experience!
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Rob - Every child matters.
(@robdeutschmann) reported
read those as much as the next person so I accept what the @Xplornet CSR is telling me. So I have to purchase a one year service agreement at about $7 a month but the first 6 months are free. So a work order has gone out and I am waiting to speak with the contractor. In the /5
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Edmonton Kubota
(@EdmontonKubota) reported
Shocker….our phones are down once again. If you call we will have someone contact you from their cell phones. Thanks again @xplornet for the horrible service
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Chris Galway
(@chrisjgalway) reported
Hey @Xplornet should I call Bell who just knocked on my door asking me to switch. Probably would have consistent internet with them. And yes...I did reset my router which seems to be the only tech support suggestions you have.
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@Theangryleaf1 @Xplornet We ditched xplornet a couple of weeks ago at our cottage. The past year during the pandemic when we needed to work & study from home, we couldn’t spend much time at the cottage cuz xplornet hardly worked & was too slow. Now we pay less & have a fast reliable isp.
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Jake Macneil
(@JakeMacNeil3) reported
@Xplornet You guys should consider rebranding your company name to “We can not explore the internet because it never works”…. Brutal