Xplore

Xplore Outage Report in Sydenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sydenham, Ontario 12/10/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @loogie33 I'm currently with Xplornet, such a joke of a company. I'm in the service area for Starlink, have the invite and want to jump on it, just want to make sure I don't have to cut down a tree or two.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    I can't wait for my #Starlink to arrive so I can finally drop @Xplornet !!!! Xplornet service is absolutely the worst, customer service is garbage and they actually sold us a plan that they can't even provide and they outright admitted it!! 50Meg my ***!! #goodbyexplornet

  • The1TrueBioWolf BɪᴏWᴏʟғ (@The1TrueBioWolf) reported

    Alright I'm sold, where do I sign up for @elonmusk 's fancy new space internet? My Xplornet is down again and even my cell network is freezing up. How's a dude supposed to game or watch my fellow oddballs on the YouTube?

  • ms_kellerina Kelly v3.0 (L)GB(T)Q+ 🏳️‍🌈♀️🇨🇦💞 (@ms_kellerina) reported

    @renewedrebecca Rural is so hard. We are so close to the edge, literally our neighbors can't get hooked on. Any wireless options have data caps and we tried Xplornet...Worst. Service. Ever! Pings of 700 ms. They don't have any low orbit so the signal has to travel 26K KM.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Is this why you don't respect your customers? You treat them like cattle? Your marketing is getting as bad as your service. People aren't stupid, all your retweets to bury these doesn't work either. Avoid xplornet. #starlink #cancelxplornet

  • Ougrew12 Phil 🇨🇦🌱🚜 (@Ougrew12) reported

    @spearster55 @SpaceX @Xplornet an ISP I used to work for charged $78/mth before taxes for a 1.5mbps wireless point to point service .. unlimited usage of course. Glad to see this coming out, clean up some competition.

  • Xela_Nitram Greensville AM (@Xela_Nitram) reported

    @spearster55 @SpaceX @Xplornet Once fully built out, Starlink is intended to serve 485,000 connections in the US at 100Mbps. That's just under 0.15% of the population. The entire network is limited to 48.5Tbps. For perspective, the company I design for supports 46Tbps through a single ethernet switch

  • eaoliver Dr. Earl Oliver (@eaoliver) reported

    @EamonCyr I got my parents off of Xplornet as fast as possible. Their service is WAY over subscribed everywhere I've ever used it.

  • HigginsRon Ron Higgins (@HigginsRon) reported

    Trapped with having to use @xplornet (for now). OMG it is slow the last 2-3 weeks, need to keep rebooting router, big lags in virtual meetings - sooooo frustrating. @SpaceXStarlink charging too much for BETA while having to keep carrying XP due to beta downtimes to ensure uptime.

  • nicvatar Nick Ward (@nicvatar) reported

    @spearster55 @SpaceX @Xplornet interesting! working on a pilot project to secure high speed access for a semi-rural community in The Gambia. right now they may be paying a little less however service is inconsistent which makes running a business difficult. exiting development regardless!