Xplore Outage Report in Sydenham, Ontario
Why is my Xplore service not working?
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
-
Steve Koopman (@koopy) reported from South Frontenac, OntarioI feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
-
Steve Koopman (@koopy) reported from South Frontenac, Ontario@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
-
Valerie Davies (@vdavies65) reported from Kingston, Ontario@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.
-
Steve Koopman (@koopy) reported from South Frontenac, Ontario@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
-
Steve Koopman (@koopy) reported from South Frontenac, OntarioThe tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
-
Steve Koopman (@koopy) reported from South Frontenac, OntarioSo, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
-
Lucas (@LucasTGreen) reported from Kingston, OntarioCan’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
-
Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Mario (@mci2273) reported@Xplornet is anyone else having issues in the Actin On area? Ive had no internet all afternoon and evening. Restarted everything many times. Antenna included
-
m3t4lw01f (@m3t4lw01f) reported@Xplornet Was he on his way there in a fruitless attempt and fixing their connection? Pro-tip: the issue is on your tower side, because it's oversold.
-
Fast Jeff (@fastjeff) reported@Xplornet This picture represents xplornet in a way that the rural xplornet customers feel when dealing with their crap ISP. A long and winding dirt road that has no end and the sun is going down. Soon, all you'd be able to see if stars. You'd be LINK'ed to the STAR's. #Starlink
-
4th (@AlterusNominus) reported@Xplornet How much of the bandwidth actually goes to the customer besides being used for bitcoin mining and personal information nabbing for advertisers?
-
m3t4lw01f (@m3t4lw01f) reported@Xplornet @sariegowie You can help by providing the services you advertised to them instead of ... not ... providing the services you advertised to them.
-
Andrew J. Hutton (@andrewjhutton) reported@elonmusk Been doing so for years. Now, if I could only get internet faster than the pitiful Xplornet terrestrial wireless service I am stuck on.
-
KevyM (@Kevy10617) reportedBeen an @Xplornet satellite customer for 8 yrs. I cannot wait to drop you like a bad habit when @SpaceXStarlink becomes available!!!!!!!
-
m3t4lw01f (@m3t4lw01f) reportedI started downloading Dirt 4 on my Xbox One last night around 10pm. It's now noon, and it's completed 12.56 of 32.92GB. That's an average download speed so far of ~2mbps. I pay @Xplornet for "up to" 25mbps. I never get 25mbps. This is false advertising.
-
Jaclyn Mackenzie (@JackieM_7) reported@Xplornet the worst experience as a customer I have EVER had. You continue to call trying to get money from me. I will send you my gas bill for the 10 hour drive and the bill for my time doing the job of your technicians. Perhaps it'll even out? You will not see a dime from me.
-
Christopher Rogers (@therealcpr83) reported@Xplornet Not like they can reach their patients using your horrible service.