Xplore Outage Report in Sydenham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Valerie Davies
(@vdavies65) reported
from
Kingston, Ontario
@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kent Hunter-Duvar
(@KentDuvar) reported
@jordanrynard @kijekijikokwe @Xplornet After multiple calls, I was finally told Rogers didn't support VPN connections over security about the type of traffic. They monitor and throttle torrents for example and don't want customers hiding traffic via VPN. After a week with Rogers I left. 2/2
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Ben Klass
(@BenKlass) reported
@benlucier @EvanGetson MB Gov is about to finalize an RFP in which they basically hand a provincial crown-owned fibre network to Xplornet. Local ISPs are not pleased
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Jeff Calder 🏴☠️🦆
(@jcalder1983) reported
from
Montcalm, Manitoba
@ctvwinnipeg As a former Xplornet customer I must say this was an extremely dumb move. They are the worst company in existence.
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Britt Lynn
(@brittrlynn) reported
@bkives What if we are currently underserved by Xplornet? All comes down to competition: if there is none, rural will continue to pay exorbitant amounts for ****** internet.
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Mr.JerryK
(@JerryRi02465347) reported
@Xplornet eat a bag of **** you stupid *****.
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Rob
(@rob_quail) reported
@Xplornet no internet; modem is dead. Two days without any movement on my work order; no service, no call from dealer. This is unacceptable!
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Jon Reimer
(@TheReimereason) reported
@MBGovNews @MBGov This is the worst news. Xplornet is the most unreliable company there is. Advertising high speed and delivering 1mbps. They did offer a 25% discount though 😒
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Ben Lucier
(@benlucier) reported
@BenKlass @EvanGetson Don't tell me. If government money was to go anywhere, they should give it to Starlink. Xplornet has already demonstrated its inability to provide a decent service, but even worse-- I've heard horror stories about their abysmal customer service.
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sizzle
(@the_sizz) reported
@Xplornet so sad that this was my favorite provider but as of today my internet went out and no word from this company when it will be back on so why am I paying for a service that I can't use.
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Gerard Cooke
(@GerardCooke8) reported
@Xplornet I would be happy with 30 down and 2 up off the Pugwash NS tower. Never got that yet