Xplore

Xplore Outage Report in Thornhill, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thornhill, Ontario 12/19/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Richmond Hill, North York, Maple and Markham.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • _brittwilson bew (@_brittwilson) reported

    Guys @cogeco customer service slaps the absolute **** out of @Xplornet. Like xplornet used to make me want to puke and roll in it they were so difficult, cogeco ??? Damn they good

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet When are cci customers going to get upgraded equipment? Speed has gone to crap

  • dgouldca Derek Gould (@dgouldca) reported

    @Michell25471779 Actually I was looking for wireless. I tried to get Xplornet at my cabin; installer came, went all over the property trying to get a strong enough signal and finally had to give up. Waiting on Starlink -- whenever they active this area!

  • daverooneyca Dave Rooney (@daverooneyca) reported

    @ALL_CAPS When I lived in rural Stittsville, we were able to get from Community Fibre. One GB to the house for a better price than XplorNet was offering got 25 Mbps. THOSE are the companies that need support, not effing Bell et al.

  • MicaylahG 𝑴𝒊𝒄𝒂𝒚𝒍𝒂𝒉 𝑮 (@MicaylahG) reported

    @Xplornet been with you a week. I got had! Your service is less than suckacious and slimy. This company is a fraud. Stay away unless you like sticking a needle in your eye everyday!

  • Robert2Ready Robert Ready 2 (@Robert2Ready) reported

    @Xplornet is your phone service down in the area of Snow Road, Ontario? My Wi-Fi is working but not the phone

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @zaxx386 @Xplornet Wife was watching bell xpressvu and got the alert on tv which included location information. This was an epic fail on the RCMP’s part.

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Laughterless @arthurwmurray @Xplornet I used to think Xplornet was "Ok" (when they were only one available) . They advertise "50 mbs" when reality dictates that you will get under 10mbs. Trust a company whose newest technology is only 50 mbs??..STARLINK.. 400 mbs! and no ****** Xplornet customer service to deal with.

  • aerom Jim Russell (@aerom) reported

    @Xplornet More outage in kawartha lakes, no resolutions

  • KryptoDot KryptoDot (@KryptoDot) reported

    @Xplornet just did they told us that it was a tower issue, is it possible for a tower transfer.Right beside my house is another house with a internet same as ours and it's working.The caller also told us that it's no biggie he told us that we shoudnt worry since weve used 500+gb internet