Xplore

Xplore Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thornhill, Ontario 02/04/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Thornhill and North York.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaThornhill Internet
CanadaToronto Internet

Community Discussion

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Xplore Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I bet the person that reads @APLenehan's Twitter (let's be honest, he doesn't do it for himself) must have to chuckle at all the crap people give him for how shitty his company @Xplornet is. Hi guys, nothing personal, the company is just awful and needs to die is all.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why is your customer service telephone line not working either?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Xplornet is so slow or down, might as well do something while stuck at home

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet A week went by no call, so another call to Xplornet and was advised they have escalated the call and we will get a response by end of day Monday. Don’t be shock as we were bot we didn’t get any response or call. To think this is just to set up a service appointment.

  • JohnYounggkong John peterson (@JohnYounggkong) reported

    @Xplornet People that run this company or a straight up scum bags I got an email yesterday from them saying that they will increase their service rate in March!! how generous and kind of them. they want more money in the middle of a pandemic!!!😡😡

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet Firstly the contractor Interpc took no time to set up the system he “Andy” was more interested in leaving to get to another call rather than ensure the service was performing correctly.

  • burkevillemama Burkeville Mama (@burkevillemama) reported

    @Xplornet please explain to me how “high speed internet” equals throttled local wifi when playing downloaded shows using Airplay or Chromecast from iPad to TV. Paying $145/month for this “service” is truly frustrating.

  • mprshane random-shane (@mprshane) reported

    @TheComicHunter oh it is not great, I mean, getting fibre is yes, but the DSL is so poor out this way it was a rip off and when we went to xplornet it degraded to the point it no longer worked. working remotely has been challenging for years

  • moegaultier Moe G (@moegaultier) reported

    @Mark_Goldberg @Xplornet @CNN That's great, however, the CRTC is misleading. I suspect the avg numbers are being propped up by urban areas with fibre. Also misleading is this "up to 50mbps" nonsense... I'm a Starlink client now and enjoying the vast improvement in service, despite the occasional issue.

  • moegaultier Moe G (@moegaultier) reported

    @Mark_Goldberg @Xplornet @CNN Thanks for the prompt reply. Download speeds are good,but your upload speeds are not conducive to videoconferencing, which has become the (very) important other half of internet service.