Xplore

Xplore Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thornhill, Ontario 02/12/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Xplore outage reports came from the following cities: North York, Toronto and Thornhill.

Loading map, please wait...
City Problem Type Report Time
CanadaNorth York Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaNorth York E-mail
CanadaToronto Internet

Community Discussion

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Xplore Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • EricMPaq Éric Paquette (@EricMPaq) reported

    @bluestockingetc @Xplornet WTF! They rely on an untrained individuals to remove the equipment they installed? Wow! That's high risk for a company to do.

  • thepooppack mas (@thepooppack) reported

    actually crazy a whole province is out of internet because of you @Xplornet and you’re busy tweeting about ed sheeran and taylor swift, instead maybe use your account to actually tell your customers what ******** is going on at your dogshit company.

  • bluestockingetc Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported

    @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

  • kendeer11 Kendeer11 (@kendeer11) reported

    Nothing like @Xplornet being down, yet again (seems the only consistency is the inconsistent internet)….this internet is frustrating - I hate living remote because of this ****** internet problem 😒😡

  • JackieJanes8 Jik (@JackieJanes8) reported

    Hey @Xplornet why does Central Alberta have no internet service today?

  • dchipp David Chipp-Smith (@dchipp) reported

    @chefdills @Xplornet The shocking thing (or not so shocking considering it is @Xplornet) is that their last tweet is about Ed Sheeran and Taylor Swift. Nothing about the outage affecting their customers!!

  • dchipp David Chipp-Smith (@dchipp) reported

    To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet Absolute trash service, I can’t wait to move to get rid of this ****. I’m originally from NL and if there’s internet on the ******* rock that’s actual high speed there should be reliable networking here in AB … absolutely robbing us in the north. No updates on why for me either

  • DarkElfLX Sean Totally Fungible (@DarkElfLX) reported

    @bluestockingetc @EricMPaq @Xplornet of course: "Service charges may apply...." but it's probably cheaper than the $500 replacement fee.