Xplore

Xplore Outage Report in Thornhill, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thornhill, Ontario 01/18/2026 02:05

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornhill, Ontario

The most recent Xplore outage reports came from the following cities: Toronto and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet again.. 120 bucks a month for Internet that doesn't work half the damn time like legit wtf is it thats making it so bad and when I call its because of the weather????? Please actually tell me what u guys are doing with my money and many others??

  • Jim76136913 Jim (@Jim76136913) reported

    @KloepferJesse @Xplornet I feel your pain, think just about everyone who has Xplornet has, terrible, slow service.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Anybody wonder if xplornet look at places like these and reach out to their customers to help them find better data plans? Or wait until they owe so much then move in to make sure they can keep those accounts under their thumb? Xplornet doesn't care about these people.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet I had a similar view here the other night. Tool some wonderful photos even. But then I couldn't share them with the world because you guys are my ISP and my connection wasn't working. Would you kindly fix your network please?

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    @Xplornet wonders why I don't call their 1-800 # for help. Because it's useless. I get better results when I tweet that I have 0 internet and will have to work remotely for 8 hrs off my cell data - like today! Vicinity of Godfrey, ON needs fixing!!!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    This lack of internet service lately is ridiculous. I'm still a paying customer @Xplornet. Fix your Vanscoy tower please. I haven't been able to reliably connect in a week now.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Sure would be nice if @Xplornet didn't suck ******* donkey *****. Still not connected. Third night in a row. I think I'll start being as reliable with my payments as they have been with the service.

  • PotterBarry Barry Potter (@PotterBarry) reported

    @CousineauAlbert @MattBerlett @Xplornet We are on parolink. 10 down 2 up. Works well. But Starlink. 150 down 50 up. Game changer

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    11 hours later and my crappy @Xplornet internet is still out. Guess I better get ready for the next vigorous round of unplug your router/pay us more money and we’ll fix your service. Fun times. #xplornetsucks

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet Called tech support and got the old, “Unplug your router...Oh that didn’t work? Then pay $120 for a service call, or add an extra $7.50 a month to you bill for the extended warranty, and then we’ll come fix the **** equipment we installed.”