Xplore

Xplore Outage Report in Thornhill, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thornhill, Ontario 12/22/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Richmond Hill, North York, Maple and Markham.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • snocross26 Brian Glowach (@snocross26) reported

    @Xplornet @moseleywilliams You steel from hard working people with your garbage internet! We only get half the speed that we are supposed to, absolute garbage! I’m getting up on my roof this spring with an angle grinder, and cutting that ******* dish off of my roof, and posting the video!!

  • TyronneGullion Tyronne (@TyronneGullion) reported

    Nice. No internet today. **** xplornet

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @Xplornet cancelled your service tonight, the rep that I spoke with was horrible and took me in the worst process to cancel I've ever been through. I must have told them I want to cancel about 15 times before they actually did what I asked. Good riddance!!

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Literally your techs don’t get paid enough for this **** oversold towers and now you’re throttling to less than 5 Mbps no this is been going on since October pathetic Cogeco said they were installing lines in April you better have a good timeline for the new tower being active

  • KT_Koop Katie Koopman (@KT_Koop) reported

    @authorgeriglenn @Xplornet YUP. We figure ‘up to’ should mean at least 75% full service of the $120 plus we pay a month.

  • starkinly Sara (@starkinly) reported

    @Xplornet Do you have an updated ETA of when we will be back up and running? Nearly 24hrs and its way past 9pm yesterday. We’ve been customers barely 2 weeks. I don’t like paying for a service we aren’t receiving.

  • A_S_Dickison Adrienne Dickison (@A_S_Dickison) reported

    @Xplornet i‘m completely disgusted with your service lately, had more down then up time the past cpl weeks & I‘m so tired of going over the same trouble shooting steps when i call... obviously it’s not helping! such a waste of $150 a month plus the wages ive lost cause of it

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    Frustrated with @Xplornet yet again for saying "it may be just traffic" and denying that they overload towers with clients. I cannot work my day job currently because of the sudden drastic slowdown in speeds, and the person I spoke w/ treated me like I was stupid.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet I’m dancing to. Doing a happy dance now that I don’t have to pay you anymore for your **** service.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @UncleDrewGB @Xplornet sucks