Xplore

Xplore Outage Report in Thornhill, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thornhill, Ontario 03/13/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, North York and Thornhill.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • EricMPaq Éric Paquette (@EricMPaq) reported

    @bluestockingetc @Xplornet WTF! They rely on an untrained individuals to remove the equipment they installed? Wow! That's high risk for a company to do.

  • lexomatic Alexis Gee (@lexomatic) reported

    @bluestockingetc @Xplornet @CCTS_CPRST and if they won't do it, file a human rights complaint

  • mswizzle26 Swizzle, The Fringe Pleb. (@mswizzle26) reported

    @Xplornet You charge a rental fee for your equipment, then when service is canceled, you don't want it back. Greasy.

  • DarkElfLX Sean Totally Fungible (@DarkElfLX) reported

    @EricMPaq @bluestockingetc @Xplornet and I bet they charge if you damage it during removal too, just to add more fees. Scummy

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    Almost 24 hrs & @Xplornet still down, still no eta on when it will be fixed & no one in their customer service seems to know why the service is down!! Rural internet sucks for speed & half the time is down Wish I had the money to get starlink! #internetdownyet #ruralarea

  • Brady_Hockey13 Brady (@Brady_Hockey13) reported

    @Xplornet @bluestockingetc Yes, the alternate option is pay a stupid price out of pocket for one of your workers to uninstall your absolute garbage internet

  • JaxonPe14316054 Jaxon Perry (@JaxonPe14316054) reported

    @Xplornet Worst service available

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • markflemingnl Mark Fleming (@markflemingnl) reported

    @AngryDalty @JohnRiche too many folks have issues with xplornet always dropping and speeds inconsistent

  • dchipp David Chipp-Smith (@dchipp) reported

    @Xplornet Highly doubt the person mentioned is real... unless they are an employee. ****** speeds (even IF you can get a reliable connection to last more than a few days), piss poor customer service (they have no idea why internet has been down for 26 hours) and high cost. #fixyourshit