Xplore

Xplore Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thornhill, Ontario 10/18/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Thornhill, Ontario

The most recent Xplore outage reports came from the following cities: Toronto, Thornhill, Scarborough, North York, Woodbridge, Maple and Richmond Hill.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaThornhill Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ericap66 Erica Proudfoot (@ericap66) reported

    @Xplornet You people are terrible. Scammers. Liars. Theives. Absolute god damned trash. How you continue to legally operate and steal tax dollars from governments is unconscionable. YOU ARE ****.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet down again

  • ScottWJones93 Scott Jones (@ScottWJones93) reported

    @Xplornet Less than 2mbps at about 11pm at night. That’s not internet....that’s 2 tin cans and a rope level signal. Not once in 2020 did we have an issue for multiple months after signing on in July. This month has been way beyond frustrating so what changed?

  • jennfh Jenn (@jennfh) reported

    @Xplornet it would be fabulous customer service to use social media to inform customers of known outages ...responding with suggestion to call technicians just overloads your reps for absolutely no reason... Just a thought🤔

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet The second day I will have to make a tweet, wifi is outrageously slow and I’m now thinking of just calling another provider

  • Jeremy_S4 Jeremy ⁶𓅓 (@Jeremy_S4) reported

    @Xplornet Can’t wait for Starlink to be delivered so I can drop your awful service

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet Most of your tweets seem like random fun fact so this is a random fun fact to not even 10 minutes ago my router couldn’t even detect an Internet connection because your service was so slow you’re meaning to tell me you’ve rolled out 100 MBPS plans in New Brunswick

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    It’s ok @Xplornet I upgraded my data plan on my phone for times like this (literally every day at this time) when your **** *** service slows to a god damn crawl. #cantwaitforstarlink

  • LindaShantzArt Linda is still here. Really. (@LindaShantzArt) reported

    Dear men everywhere: calling a woman "dear" is not a way of showing her respect. I might let my mother call me dear, but certainly not someone I have never met who is supposed to be a professional. #xplornetsucks @Xplornet you need to educate your dealers.

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet Anyone need internet? Look up Starlink, cheaper then everyone with faster speeds and better service