Xplore

Xplore Outage Report in Trent Hills, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Trent Hills, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trent Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Trent Hills, Ontario 02/21/2026 09:05

February 21: Problems at Xplore

Xplore is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Trent Hills, Ontario

Latest outage, problems and issue reports in Trent Hills and nearby locations:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Laughterless @arthurwmurray @Xplornet I used to think Xplornet was "Ok" (when they were only one available) . They advertise "50 mbs" when reality dictates that you will get under 10mbs. Trust a company whose newest technology is only 50 mbs??..STARLINK.. 400 mbs! and no ****** Xplornet customer service to deal with.

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @CBC , your website sucks for people living in rural #NB suffering from @Xplornet satellite internet, or rather, the lack there of. They seem to lap up the subsidies, yet, never improve/expand service. #nbpoli #cdnpoli

  • chalackd Dan Chalack (@chalackd) reported

    Bad enough my decent ISP sold out to @Xplornet (Who I previously left for poor service), but now I learn that they intend to stop service on my local tower and will be forcing me 10yrs backwards onto their awful satellite service... Can't wait for @SpaceXStarlink to hit my area.

  • Jim76136913 Jim (@Jim76136913) reported

    @Xplornet After reading all the others comments I am not the only one who is fed up and very disgusted with Xplornet, I can’t wait for Starlink as well. Speeds are terribly slow.

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @jmsask @CPC_HQ And they gave Xplornet boatloads of taxpayer dollars to help them keep competition out of rural Canada and build a monopoly while providing terrible service

  • Darrell_support Darrell (@Darrell_support) reported

    @Xplornet (@APLenehan) does nothing for service during the contract but now that my contract is up and I phone to cancel they all of a sudden want to send techs out and talk about giving credits on my account. Too late. You havent learned how important customer service is.

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @zaxx386 @Xplornet Wife was watching bell xpressvu and got the alert on tv which included location information. This was an epic fail on the RCMP’s part.

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet I'm now being forced off of land based wireless and a decade backwards onto satellite, and I'm absolutely dreading it... Going to have to look into StarLink for sure, as there's no way I want to deal with xplornet latency and poor service...

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @zaxx386 @Xplornet I've just been too happy with my Starlink service I almost forgot how terrible life was back then. Every once in a while it comes rushing back haha.