Xplore outages and service status in Trent Hills, Ontario

Problems in the last 24 hours in Trent Hills, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trent Hills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Trent Hills, Ontario

Latest outage, problems and issue reports in Trent Hills and nearby locations:

• 
  Amy Urquhart (@PureMagicAmy) reported 16 minutes ago from Alnwick/Haldimand, Ontario

  .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cee Littlelight (@sarCeeLight) reported 4 minutes ago

  Finally got some wifi. Hopefully Telus pulls through, Xplornet is horrible lol.

• 
  Sherri Richard (@rich_sherri) reported 8 minutes ago

  @mcleodtaylor1 @Eastlink That's cheap...I pay $124 for @Bell_Aliant and you can't even watch a movie without continual buffing. Garbage service. Looking at Xplornet which is similar pricing but hopefully better service.

• 
  Brett Petracek (@BrettRace) reported 13 minutes ago

  @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

• 
  Deevio (@Deevio4) reported 13 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 21 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  JJ Temple (@pcman87654) reported 22 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

• 
  Jim Elliott (@Elli32006352Jim) reported 23 minutes ago

  @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.

• 
  Hugh G Rekshun (@ThirtyStone420) reported 23 minutes ago

  @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink

• 
  G. Louise (@Shuswapgigi) reported 26 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  who cares (@ChewyChewyChomp) reported 26 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.