Xplore Outage Report in Lansdowne, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Lansdowne, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lansdowne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Xplore
Xplore is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Lansdowne, Ontario
Latest outage, problems and issue reports in Lansdowne and nearby locations:
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Kim Sytsma
(@KimSytsma) reported
from
Athens, Ontario
@CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON
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Lucas
(@LucasTGreen) reported
from
Leeds and the Thousand Islands, Ontario
@Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
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John Loewen
(@logitechor) reported
from
Leeds and the Thousand Islands, Ontario
@androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dustin Trydal
(@AesirsHero) reported
@Xplornet are there currently outages in Northern Alberta? (Grande Prairie region). My internet is down and sounds like a lot of other people are having similar issues. Would like to know so I don’t miss class..
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Metal Wolf
(@m3t4lw01f) reported
Does constantly bugging @Xplornet on Twitter count as "attempting to resolve my issue" as it pertains to the CCTS complaint process? I think tomorrow I will file an actual official complaint with them. I see them reach out to others to offer assistance, but not to me...
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Metal Wolf
(@m3t4lw01f) reported
Approaching two hours of being unable to reconnect to the @Xplornet tower after a reboot of their equipment. I'm absolutely amazed at the quality of their service. Nothing can compare to this!
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Nick
(@Nick62289935) reported
@Xplornet @KT_Koop @Xplornet, stop saying "you're sorry", because clearly you are not. You are just an abuser who apologises afterwards, but has no intention of stopping. Your greed is too big. You are NOT too big to fail. Come Clean. Beg for forgiveness from Canadians. #YourDaysAreNumbered
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet Those cows have the same expression I do whenever your service doesn't live up to your advertising. They've started calling me cowface at the office and I don't know how much more of this my ego can take.
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Metal Wolf
(@m3t4lw01f) reported
11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.
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Nick
(@Nick62289935) reported
@Xplornet @DTimchishen @Xplornet. STOP THE LYING. You do not, and will not provide your customers with what you are saying you will. That is FACT. Start apologising and actually providing the service you charge for before it's too late. Your GREED is going to be your downfall. #YourDaysAreNumbered
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Metal Wolf
(@m3t4lw01f) reported
Rebooted and now it won't reconnect to the tower. @Xplornet I know I'm *kind of* a **** to you on Twitter, but do you think maybe possibly you could actually fix this? Three days ago I had the exact same signal and was getting 15-20mbps. Tonight I'm getting nothing.
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Metal Wolf
(@m3t4lw01f) reported
So, draw your own conclusions from the above data points about the quality of @Xplornet's service.
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Nick
(@Nick62289935) reported
@Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.