Xplore Outage Report in Lansdowne, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Lansdowne, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lansdowne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Lansdowne, Ontario
Latest outage, problems and issue reports in Lansdowne and nearby locations:
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Lucas
(@LucasTGreen) reported
from
Leeds and the Thousand Islands, Ontario
@Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON
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John Loewen
(@logitechor) reported
from
Leeds and the Thousand Islands, Ontario
@androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.
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Kim Sytsma
(@KimSytsma) reported
from
Athens, Ontario
@CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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nancy
(@wallisdesigns) reported
Another day, another @Xplornet outage. Multiple day outages in Prince Edward County continue. What is the status @Xplornet? What are you doing to support your customers? When will our service resume???
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Sean Hollywood
(@seanphwood_sean) reported
@Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!
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Scully
(@HANSENKTH) reported
@ChrisLaBossiere @Xplornet Once I get mine hooked up Telus is out the door. And once I get access to my business line they are toast there as well. Worst service ever.
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butterdave
(@butterdave) reported
@Xplornet Hi! happy customer (on the LTE package) based in Prince Edward County. Is there an outage in my area? Is there a webpage for xplornet that i can go to? If not, I believe investing in a status page would save customer confusion and time spent for your call centre reps
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Tara Jeles
(@Sojeles) reported
My address is considered rural even though i am 8 minutes from a city with 98,000 population. Try getting internet.... @Bell 👎🏻 @Rogers @Xplornet 👎🏻. Yet a borrowed Ipad from school with Rogers data can hotspot Netflix like crazy. No help from any of those companies though!
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Scott Wallace
(@Darsaw1217) reported
@Xplornet Internet still down south of Picton. Outage caused by Xplornet. 4 days of outage now. Worst service ever! Don’t see these issues of this magnitude with Bell or Rogers but because we are rural Canadians we are stuck with this useless organization. We need more options.
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Scott Wallace
(@Darsaw1217) reported
@SouthwellJoan @Xplornet Same here. Xplornet is living in a fantasy world. No service since Wednesday.
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Scott Wallace
(@Darsaw1217) reported
@SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.
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tying up loose ends
(@Rosebuddy1973) reported
@Xplornet Thank you but no, just talked to another person this morning being offered to go LTE - their CCI tower just went "down" and will no longer be serviced. The funny thing was until Xplornet took over they had no difficulties with CCI service either as it was dependable and enough.
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Jay Averill
(@Jay_Averill) reported
@ChrisLaBossiere @Xplornet Had to do the same. They just can’t compete with the speed and reliability of Starlink. Xplornet did have great customer service but that can’t compensate for a poor product they aren’t upgrading.