Xplore

Xplore Outage Report in Bala, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bala, Ontario 01/26/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Bala, Ontario

Latest outage, problems and issue reports in Bala and nearby locations:

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet 70% packet loss, internet cuts out anytime someone opens a browser. can you guys fix your **** for ***** sake

  • Richard61773513 RAD🇨🇦 (@Richard61773513) reported

    @ONinfra @simcoecounty High speed internet, or more crap @Xplornet ? There is a big difference.

  • Feefyou Dan K (@Feefyou) reported from Brant, Ontario

    @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

  • SaraFromSussex Sara (she/her) (@SaraFromSussex) reported

    @Xplornet I completely understand that, it’s the fact that you can’t even provide us 24 hours notice prior to maintenance and upgrades taking place. Got another automated call today to let me know that in less than 16 hours I could experience issues for the entire day!

  • n3k0y02 Neko (@n3k0y02) reported

    @xplornet As I am sharing my issue with Xplornet, details about said issue, and frustrations, I get put on hold WITHOUT any warning... WOW... Didn't even let me finish talking or give a warning. Absolutely bonkers!!

  • VoosieVooters Loricat (@VoosieVooters) reported

    @GordHardie @LifeofaDman @Xplornet If you have ANY other option, don't sign with Xplornet. Worst ISP on the planet.

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @Xplornet @4mlm3 Sooo @Xplornet ... I have been without service for 12 hours. Can you please provide a RESTORE ETA???? This is pathetic service.

  • WynnterB wynnterbloom (@WynnterB) reported

    @VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @WynnterB @APLenehan @Xplornet I have taken to referring to Xplornet as "ShitNet." Everyone knows what company I am talking about in this area without further explanation. Options for many rural homes is very limited, and Xplornet simply does not provide the service they claim to sell.

  • Miyo_Takosiw Sherrie Bellegarde (@Miyo_Takosiw) reported

    @Xplornet Not happy with the service these last days. Was told issues would be fixed by this morning here in SK, Yorkton area. Still had to power cycle my modem and router twice so far in the last 20 minutes. I don't recommend Xplornet unless one has no other choice :'(