Xplore

Xplore Outage Report in Bala, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bala, Ontario 01/24/2026 08:20

January 24: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Bala, Ontario

Latest outage, problems and issue reports in Bala and nearby locations:

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ptskloostra Dave Kloostra (@ptskloostra) reported

    @Shawridgefarm Our internet has been fine all through the first lockdown. About a month ago, we get a flyer, @Xplornet is offering faster speeds. Now our internet sucks. Been out more in last month than previous 8 or so years we have been with them. Stupid slow speeds also

  • TheOrac93482874 TheOracle (@TheOrac93482874) reported

    @Unsilent17 @Xplornet Everything keeps locking up. Phone service hit and miss too.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Actually read like: We hope they paid their internet bills because we'll chuck em out and care nothing for their hardships as xplornet is a greed driven, promise breaking, vastly out of date, dithering, ISP that runs under the banner of cronyism and self-service.

  • Vinodies Vince (@Vinodies) reported

    @Xplornet So the equipment you provide fails making my connection unacceptable and you think I should pay someone to come replace that!? How is this acceptable customer service? I have NEVER has an ISP do that. If this is how you operate I will move to @SpaceXStarlink

  • DealWithIt1983 Don't Cry Over Spilt Milk (@DealWithIt1983) reported

    @Xplornet if you guys don't stop with your throttling crap. You're going to be responsible for kids not being able to do home schooling. Get your crap together. Don't bother with your typical generic response. I've already talked to you on the phone and got a BS explanation.

  • glektarssza G'lek (@glektarssza) reported

    @Xplornet is a complete and utter joke. One hour I get 1 MB/s and the next I would be better off using dial-up. This has been going on for months. Their webpage loads blazing fast when every other website times out, including Google. Burn in hell, you predatory piece of ****.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet stupid ******* dog snatchers!!!

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet why are you stupid

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I am using mobile data to access online services, thanks to Xplornet and their "traffic management policies" destroying my connection. Maybe I should start sending my bill for that back to @Xplornet every month since they're not providing the service they're advertising.

  • Unsilent17 There's NO pandemic! 𝓛𝓪𝓭𝔂𝓠𝓲𝓽𝓶𝓸🇨🇦 (@Unsilent17) reported

    Am I the only one having internet issues tonight? Anyone see this? OMG I'm going to heave the entire computer thru my new front window. @Xplornet are there LTE issues? Can't even access that account. Not in mood for another phone call. argh