Xplore

Xplore Outage Report in Bala, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bala, Ontario 01/18/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Bala, Ontario

Latest outage, problems and issue reports in Bala and nearby locations:

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Bailey606 Cory Bailey (@Bailey606) reported

    @Xplornet Why do you have a support email address if any time somebody sends a message to it, they receive an automated email that tells them to phone a number. Why have an email if you don’t intend to respond to the email? This is classic big business garbage service. Useless

  • ABUlep the new positive realBigAl (@ABUlep) reported

    @Xplornet Everyone I ask that have this says its garbage.

  • kristinaennis Kristina Ennis (@kristinaennis) reported

    @patgjanes Xplornet works without any telecoms infrastructure/cell service?

  • blueskycabo Jim Korchinski (@blueskycabo) reported

    @Xplornet Starlink is much better I am a former xplornet customer with an 80 dollar credit - this company is so bad and slow I left them as soon as starlink reached my area

  • ruth_nabb R. Nabb (@ruth_nabb) reported

    @Xplornet Worst internet service EVER. Wow. 0.37 Mbps all evening. Rural Ontario is getting a very raw deal from you.

  • MadsTS Mads Sandbakken (@MadsTS) reported

    It's so insulting to pay so much for such poor service. @Xplornet wish I was also watching play off hockey on the app I pay for...

  • patgjanes Patrick Janes (@patgjanes) reported

    @kristinaennis If not in range of mobile phone service, satellite is your only option. Xplornet & Starlink are expensive - both equipment & subscription fees. Both require technical skills to set up, and you'll also need a stable power source. Neither is cost-effective to set up for a few days.

  • Mikeoutdoors73 Mike (@Mikeoutdoors73) reported

    @Xplornet Likely the worst internet service provider ever, they sell you a high speed link and deliver a congested over subscribed link. Stay away from this company if you expect value for your money.

  • Mr_Jizac MrJizac (@Mr_Jizac) reported

    @Xplornet you really over sell your fixed internet service. It’s literally useless. It’s up and down so much I can’t even keep track. My house is 2km away from the tower location, the service should be simple. Why are you stating the availability when it’s not?

  • CarlynServices Lynne/CarlynServices (@CarlynServices) reported

    @Xplornet Thank you, called you customer service and they had us up and running in about 20 minutes. :)