Xplore

Xplore Outage Report in Bala, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bala, Ontario 12/12/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Bala, Ontario

Latest outage, problems and issue reports in Bala and nearby locations:

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet That is actually the Xplornet customer service team hard at work

  • lifewith3boyz DanaA (@lifewith3boyz) reported

    @Xplornet No you say you will but you never do, even after repeatedly calling you.

  • LeashaStahl Leash (@LeashaStahl) reported

    @Xplornet I'm lucky if I hit 10 on the best day while paying for the 25 package....such a joke of a service

  • ernie_river Ern (@ernie_river) reported

    @Boboljinks @Xplornet Do yourself a favour and order starlink. Xplornet is not only a terrible product but they also continually keep overselling the towers to make it worse. They’re stealing peoples money.

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....

  • Katy_marsh86 Katy Marsh (@Katy_marsh86) reported

    @marshmat @Xplornet Call tech support to report the issue. Oh wait...

  • Chris64Roddick Christopher (@Chris64Roddick) reported

    @Xplornet Used to get around 50 Mbps in central Ontario and worked very well ! Not sure why some have issues ? I’m with Starlink now so 250 is normal.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @APLenehan @Xplornet Fix the Pugwash, NS tower please

  • HolmesWil William Holmes (@HolmesWil) reported

    @Xplornet Service call result: there has been ongoing work on our tower. No ETA on when service will be be back up. $30 credit per month for unusable service....

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo