Xplore service status in Bala, Ontario

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bala, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

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Xplore Issues Reports Near Bala, Ontario

Latest outage, problems and issue reports in Bala and nearby locations:

• 
  garethseltzer 🐿 (@garethseltzer) reported 55 minutes ago from Muskoka Lakes, Ontario

  @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nyles Desrochers (@BaldurBarons) reported 8 minutes ago

  @farmwithuruski @smarchibald @GaryKin47287425 You must have a different xplornet than me. Wait 2 hours for them to do nothing is the customer service I got

• 
  Metal Wolf (@m3t4lw01f) reported 10 minutes ago

  @HigginsRon @Xplornet @SpaceXStarlink It's sad that Starlink's beta, even with the downtime and potential issues, is better than Xplornet's best effort. Neighbor of mine has about 30 minutes of downtime a day on Starlink. I have anywhere from an hour to four hours of downtime on Xplornet. I'd switch for sure.

• 
  NeenerNeener (@BeanBoBean) reported 11 minutes ago

  @spearster55 @SpaceX @Xplornet This may be a stupid question but are there data caps?

• 
  Myles Standish Kin Folk (@myles_kin) reported 11 minutes ago

  I can't wait for my #Starlink to arrive so I can finally drop @Xplornet !!!! Xplornet service is absolutely the worst, customer service is garbage and they actually sold us a plan that they can't even provide and they outright admitted it!! 50Meg my ***!! #goodbyexplornet

• 
  SkidMania ******** Reviews (@SkidMania) reported 16 minutes ago

  @spearster55 @SpaceX @Xplornet My dad is also on Xplornet, how much better a service is Starlink?

• 
  Nick Ward (@nicvatar) reported 16 minutes ago

  @spearster55 @SpaceX @Xplornet interesting! working on a pilot project to secure high speed access for a semi-rural community in The Gambia. right now they may be paying a little less however service is inconsistent which makes running a business difficult. exiting development regardless!

• 
  Dr. Earl Oliver (@eaoliver) reported 18 minutes ago

  @EamonCyr I got my parents off of Xplornet as fast as possible. Their service is WAY over subscribed everywhere I've ever used it.

• 
  Metal Wolf (@m3t4lw01f) reported 18 minutes ago

  Someone let me know today that @Xplornet would be happy to talk to me if I reached out to them. I've tried guys. Dozens of times. The last time a tech came the situation got worse not better. At this point I'm just biding my time until I can get service elsewhere.

• 
  Metal Wolf (@m3t4lw01f) reported 19 minutes ago

  Figured out why my @Xplornet has been on and off all afternoon. Panel hopping between a panel with basically no signal and one that'***** or miss whether it's oversubscribed. Locked to another panel and it's "back". Getting 3mbps like a boss!

• 
  Metal Wolf (@m3t4lw01f) reported 22 minutes ago

  @harrbca Follow-up: He got it connected yesterday and so far he's happy with the speeds (ranging from 50-150mbps), but he's noticed that it does drop out quite a bit (four minutes of down time over a three hour period). That's still less downtime than our friends at Xplornet though so...