Xplore

Xplore Outage Report in Bala, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bala, Ontario 03/25/2026 23:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Bala, Ontario

Latest outage, problems and issue reports in Bala and nearby locations:

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Rebooted and now it won't reconnect to the tower. @Xplornet I know I'm *kind of* a **** to you on Twitter, but do you think maybe possibly you could actually fix this? Three days ago I had the exact same signal and was getting 15-20mbps. Tonight I'm getting nothing.

  • BCrowston Bryan Crowston (@BCrowston) reported

    @Norlaine @UncleRee1 You must be a Xplornet customer.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Does constantly bugging @Xplornet on Twitter count as "attempting to resolve my issue" as it pertains to the CCTS complaint process? I think tomorrow I will file an actual official complaint with them. I see them reach out to others to offer assistance, but not to me...

  • WDPhotography3 Will Dunn - WD Photography (@WDPhotography3) reported from Barrie, Ontario

    @shannbil @Xplornet @SpaceXStarlink At my work we have a lot of rural customers on Xplornet and I’ve never heard someone say one good thing about them. Starlink definitely seems the way. Hopefully they can sort out the issues with their satellites being visible in the night sky 👍

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @Nep03034037 But you're not "sorry", @xplornet. If you were truly sorry, you would fix the issues, rather than continue to take advantage. The only way out of the PR nightmare you've created is to truly apologise and back it up with results. #YourDaysAreNumbered #StarlinkForTheWin

  • MoneoJasper Jasper Moneo (@MoneoJasper) reported

    @Xplornet Yeah say goodbye to your entire client base once Starlink becomes more commonplace. On the 50mbs plan my speeds are terrible, even before peak hours. Going to be happy to have another internet option.

  • vwgirl_jl99 Janis (@vwgirl_jl99) reported

    Let me share my recent experience to help you make a decision: 2 weeks ago, I started getting automated phone messages from Xplornet saying they would be performing maintenance on my tower.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Thanks for reminding me. Oh, and you should deliver the speeds you claim and actually offer unlimited data like you say you do. Until then, people looking for a rural ISP, xplornet is a terrible ISP, avoid xplornet. Maybe think about checking out #Starlink

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @TalkingNB @CBCNB @ONBCanada Agreed. My internet is awful. I have no choice but to use Xplornet while I wait for Starlink to arrive. Too bad nbgov invested another $40,000,000 into Xplornet tech that is already outdated before it’s even installed on the ground. Starlink would have cost a fraction of this.

  • Dravakian Adam Broomfield (@Dravakian) reported

    @shannbil @Xplornet @SpaceXStarlink That's gross .. xplornet sucks anyhow, and yet they charge a ridiculous amount