Bell Canada Outage in Nepean, Ontario

@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

Never liked @Bell

I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

@kevinodotnet @Bell The capitalization might be in CSS...to show like that they must have double escaped it. Probably both are errors in rendering rather than in the db. It’s a matter of testing and caring.

@Bell_Support is there an ETA on return of FIBE service in Ottawa?

@Bell_Support Because we moved and changed our number, the offers are no longer valid. What a fail! No incentives to bring customers over - makes no sense!

@Bell_Support is the system down again ? I have no internet in Barrhaven

@Jessturr @Bell_Support After 3 different agents got disconnected midway and I had to repeat the explanation of the issue and the validation process.... finally fixed last night.

@care_hebert @dprlot @Bell_Support Yes if you dabbled with the password you would lose access when the network came back. You can always contact Bell support for a new password if you can’t find yours :)

With the quality of internet and TV service @Bell provides I can’t wait for our @StarlinkPage satellite internet to get here! #byebyebell #unhappyconsumer

Hey @Bell your fibe internet is pure trash... takes me more time troubleshooting your service everyday than I get to spend actually using it. Step it up! #customerexperience #frustrated

.@Bell i hope ur company gets shut down tbh yall got the worst ******* wifi ever

@Bell your wifi is absolutely ******* terrible considering how much people pay for it. Can’t even play a game of 2k without being kicked out for no reason. Ridiculous.

@Bell_Support The time is coming soon (months)when I will be making the switch to #Starlink. The question is can #BellCanada put out the infrastructure fast enough to retain me? I pay for THREE 5/.6 DSL lines currently. If @elonmusk musk would help me out, I would evangelize.

@AXSTV channel 1571 something is up with your sound may want to fix. Fibe TV @Bell

The article makes for a great story, it will allow that region of Quebec to benefit greatly. It's disappointing that @Bell went ultra low cost while installing cell service in coastal Labrador communities giving a very poor quality product despite government funding both regions.

@Bell Will never ever use Bell again when they insist on coming in during a stay-at-home order when you have a doctor's note on file in the office actually three of them prevented it just in time professional had to call the office violation of my human rights to safety and Security

Damn you @Bell another rural internet fail #outage

@Bell_Support hey Bell, why is my internet absolute garbage? Why does my next door neighbor have the same package as us and theirs works great and we get the worst, most unstable internet I've ever experienced? I can not WAIT for Starlink to be delivered so we can drop this.