Bell Canada Outage in Greely, Ontario

Why isn't @VirginCanada communicating with the public in #Ottawa about their internet outage? Not a word from them!!! #OttawaOutage #Ottawastorm @Bell

@orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.

Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come to our home… that turnaround time is too long! 😡 #frustrated

Our @Bell internet went down this AM, and now we have to wait for two days for a technician to call us to schedule a time to come yo our home… that turnaround time is too long! 😡

Yo @Bell, when someone wants to cancel a service with you, respect their damn decisions and stop calling them 24/7 with "better deals". I hate being disrespectful to people but y'all literally ask for it.

@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

@Bell_Support Is there an outage in Gatineau?

@KeepYerHeadOn @Bell Jonker said 10 trucks from his company Jonker Trucking Inc. participated in the full threeweek protest, shutting down city streets near Parliament Hill until they were forced to leave on the weekend. Two of his trucks were towed and impounded.

@myworldtaw @Bell Can be worst : change provider … 4 hours between Bell and Vidéotron for my father’s cell

@DaryRezvani Now that they have @Bell behind them, they can do anything they want, big coin BELL is like Canada's AT&T - giant telecom/media conglomerate! They own the cellphone towers, a sports network, news, satellites, streaming company, etc etc etc They rent the US rights to HULU

@noe38concepts @Senators @Bell Wtf is he doing lol

@Bell_Support bell internet is outage in Ottawa! 30 minutes ago! K2P fix it ASAP

@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.

@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?

2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer

@mooseandmen @Bell Can you send me a dm, i’ll call you. Happy to make a call with Bell but have to agree that this is below standards for service.

@Bell_Support More frustration & hours wasted with the lack of customer process! Please review ALL THE NOTES associated with my account. About to lose another customer along w/ me, cause ‘have a friend add me to their account’ should not be the answer for any ‘service provider’

Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

@Bell_Support Already did and that still didnt help, i needed to have a case manger callme to offer a promotion… its a very frustrating process/ situation that i have had to deal with

@Bell_Support any updates on the internet outage in Whitby

@Bell_Support Still no help! They have not resolved issue!

@Bell But, but your service stinks and now needs boosters? Boosters are not popular right now your services 3rd rate crappola. Thanks @Bell

@Bell_Support I've been a Bell customer since I got my first phone. I pay over $70/month for 3G of data, and I could get 20G for $50 with Rogers, and UNLIMITED for $75. I also can't add a single G of data with my plan when I'm over. Is there a reason I should stay with Bell?

Hello @Bell and @Bell_Support. I've just had the worst customer service experience of my life. I would like you to DM me with number where I can call someone who is serious about and capable of fixing a problem on my cellular account that you created.

@Bell_Support Yourtechiniians have not been trained. I called an outside technician who fixed the problem in 15 mins. I spoke to several Bell techies for several but none new what to do.

@Bell @Bell_Support YOU GUYS HAVE THE WORST CUSTOMER SERVICE I HAVE EVER SEEN FROM A COMPANY! Been with you guys for over 15 years and I haven’t had a case manager, follow up with me for over 72 hours and im now without internet! Anyone thinking of going with them, stay far away!

@Bell @Bell_Support YOU GUYS HAVE THE WORST CUSTOMER SERVICE I HAVE EVER SEEN FROM A COMPANY! Been with you guys for over 15 years and I haven’t had a case manager, follow up with me for over 72 hours and im now without internet! Anyone thinking of going with them, stay far away!

@Bell_Support Nah my @eastlink interweb works great! Lets me use my bell phone at least to send sms.. i have tried contacting you guys about this.. nothing ever changes… i am in the provinces 2nd or 3 rd largest town, and i cant even get one bar of service anywhere.