Bell Canada Outage in Waterdown, Ontario

@Bell_Support are you reporting any internet issues on hamilton mountain?

Oh great after waiting on hold for an hour your customer service agent hung up on me. @bell you are truly the worst.

@Bell_Support Yeah it doesn't work during a major outage so it's a useless piece of sh

@Bell_Support I’d just like to see #Hwy402 get decent service that would allow for a phone conversation without dropping calls…

So we're all agreed #BellLetsTalk is just performative horseshit by a multi-billion dollar corporation trying to get PR brownie points and tax write offs? It's ok to not be ok but it's not ok to use serious issues for marketing purposes only. Tsk tsk tsk @Bell

@Bell why don’t you have a modem only option for your Bell Fibe customers? Your wifi pods work really well but your Home Hubs are terrible for customers wanting to run their own routers and wifi solutions.

@MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems

Never in my worst imagined hellscape could I have conjured up the banality and societal devolution of a @bell and @TikTokCanada backed return of @Much. May Lemmy have mercy on all of us.

What a day. Rough @Bell_Support install of equipment appearently tech support hasn’t been trained on yet, and @StarbucksCanada filled my #latte to 70% so I’m low on fuel.

@whytock79 @Bell @startca That’s what I had before. Massive latency. 2-5% packet loss. And they couldn’t fix it.

@Bell_Support epic failure. We reported a problem with the home hub 2000 and pods. Tech support said they would send new equipment. They lied and only sent the home hub. When we called to ask about the pods they gave us the run around and treated us like children.

@Bell Smart pay? What a ******* joke. An elderly lady was dumb enough to do give her banking info & was double billed for aprox15yrs & when confronted you magnanimously offered her a year's free service as if that made up 4 15yrs of the double billing. #GreedyBellCanadaSucks 🇨🇦

@Bell_Support - tech support said there’s an outage in our area (Westdale #HamOnt). Do you have an ETA on when service will be back on? Folks in our house are trying to teach @McMasterU courses, and do work with companies in Canada and US etc. Others will be in the same position.

@Bell To be honest I want to cancel my order. Not sure if it’s complete.I dont want to call another number again. For the 3rd time. On a 4th try to just get a simple sim. This does not worth the time I am spending. I am going to a store In person instead. Not sure if a bell store ;(

@Bell_Support Get better training for the “highest level of customer service I can speak to”...reward loyalty..and don’t be arrogant. You’re not a monopoly anymore. That’s what you can do

Wow..@Bell_Support @Bell really sucks at customer loyalty. You’d think they’d be more willing to work with a 45 year customer. . Time to find a new provider for my mom because they sure do not deserve any more of her money. #bell #bellCanada

@Bell_Support But not sorry enough to actually provide support. Your words don’t mean much. Your customer support people had ample opportunity to help but did nothing. No need to DM, I’m happy to see your response here for all potential customers to see. #supportsmallbusiness #endmonopolies

This after being a consistent customer with @Bell @Bell_Support for 10 years, we get treated this way. I thought we were suppose to help each other through this tough time? I guess it doesn’t matter when you live in an oligopoly, and can push your customer around #supportlocal

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@bell_support experiencing an outage New & Wilson in Burlington. Estimated timeline? #desperate

@Bell Also when Bell was on my street 2 or so years back took them 2 months of noise to install the fibe system. I never knew of the introcciut labour that was involved.

@Rogers my sister was on the phone with a sales rep of yours and he hung up on her. your sales rep was extremely rude, difficult and unprofessional. you’re losing another customer to @Bell. you need to train your employees better.

@RogersHelps my sister was on the phone with a sales rep of yours and he hung up on her. your sales rep was extremely rude, difficult and unprofessional. you’re losing another customer to @Bell. you need to train your employees better.

@Bell typical Canadian monopoly. Have people pay for a service that doesn’t deliver…then have them pay monthly for an “add on” that doesn’t work. Only possible in a monopolistic environment where competition is non-existent. This is why our economy has to rely on RE. 🙄

@Bell I would give an excuse if it was available in my damn neighborhood.

@samaswayy @Bell_Support I had same issue few days ago and support did nothing to help 😒 I was later referred to @WARECODEBOX on Instagram and twitter who helped me out

@TorontoDefiant @Bell nah bells having a power outage rn and i got dc’d mid val game bell sucks

@Bell Bell telling you their wifi is **** so for another $10 to $20 they will try to provide you what you were already paying for??? Priceless.

@Bell With the internet eating nothing but foods that are nothing but filled with pure fibre the internet must be able to take a **** with no problems whatsoever. I should try to eat foods that are high in fibre cuz I have a very difficult time shitting.

@Bell_Support hey bell. I have an internet outage and your support tells me it could take up to 3 days to fix it. What the hell is going on.