Bell Canada Outage in Waterdown, Ontario

@Bell Smart pay? What a ******* joke. An elderly lady was dumb enough to do give her banking info & was double billed for aprox15yrs & when confronted you magnanimously offered her a year's free service as if that made up 4 15yrs of the double billing. #GreedyBellCanadaSucks 🇨🇦

@Bell_Support - tech support said there’s an outage in our area (Westdale #HamOnt). Do you have an ETA on when service will be back on? Folks in our house are trying to teach @McMasterU courses, and do work with companies in Canada and US etc. Others will be in the same position.

@Bell To be honest I want to cancel my order. Not sure if it’s complete.I dont want to call another number again. For the 3rd time. On a 4th try to just get a simple sim. This does not worth the time I am spending. I am going to a store In person instead. Not sure if a bell store ;(

@Bell_Support Get better training for the “highest level of customer service I can speak to”...reward loyalty..and don’t be arrogant. You’re not a monopoly anymore. That’s what you can do

Wow..@Bell_Support @Bell really sucks at customer loyalty. You’d think they’d be more willing to work with a 45 year customer. . Time to find a new provider for my mom because they sure do not deserve any more of her money. #bell #bellCanada

@Bell_Support But not sorry enough to actually provide support. Your words don’t mean much. Your customer support people had ample opportunity to help but did nothing. No need to DM, I’m happy to see your response here for all potential customers to see. #supportsmallbusiness #endmonopolies

This after being a consistent customer with @Bell @Bell_Support for 10 years, we get treated this way. I thought we were suppose to help each other through this tough time? I guess it doesn’t matter when you live in an oligopoly, and can push your customer around #supportlocal

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@bell_support experiencing an outage New & Wilson in Burlington. Estimated timeline? #desperate

You know when you’re Internet provider is stupid when Internet was a good speed during quarantine(No extra fees). Now paying for extra fees(July 1st), it has gotten progressively slower everyday. Hmm.... I think Bell really wants people to leave their Network @Bell_Support

@blaufman @louford1 @Bell_Support 👋 For the short time when I lived in Brantford (“The Telephone City” of all places!) I have a few Bell customer support & service horror stories.

@Bell_Support I looked on the internet and it said there is an outage in several areas around us

@scotcho_62 @Bell It's never been great. It seems worse lately.

@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

@mssweetmarie @Bell_Support I have the exact same issue with @BellFibe Its so annoying for the kids who are trying to get school work done. They have tested the lines say everything is fine, hello it’s not!!!

@Bell_Support This isn't directed to those who work for Bell but rather to "the powers that be" @Bell. People are relying on your services for their income and YOU AREN'T PROVIDING SUPPORT. A week with no home services isn't acceptable now.

@Bell WE NEED HELP. WE HAVE TO WORK FROM HOME. NONE OF OUR SERVICES ARE WORKING.

@Bell All home services are down. We can't even get through to someone to help us. Internet and phone are essential to work from home.

@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

Hey @Bell_Support plz retweet this garbage

@Bell is sending people door to door in Peterborough Ontario to solicit sales. It's a bad time for that considering #COVIDー19 and all. #JustinTrudeau has no intention of reducing anyones bills as promised. He actually allowed them to increase my prices with @TekSavvyBuzz.

At #INDU, the @CompBureau is asked about the lack of access to @Bell poles, which Quebec cablecos recently called anti-competitive and unfair. The Competition Bureau witness says they can't comment because there are ongoing proceedings and they're looking at the issue. #CRTC

When I'm in the GTA area & for the price I pay @Bell. I should never have barely one bar. Why do you I keep paying you to cost me money? #abyss

@chloizzzlee @Bell_Support 3 weeks now and still nothing, support doesn’t offer any information

@Humanitaires @Bell @Bell_Support Don't fix, just leave and go with an other provider. Until they figure out how to treat people or figure out a BETTER WAY to have actual people on the phone with them and not make them get out on hold for 1h 30m only to get hung up on... switch. That's my suggestion

I'm having issues sending texts through @Bell_Support and I'm frankly weirded out by it. It's neither sending, nor receiving text messages and I'm getting the little loading/sending wheel beside each text I try to send along with an error. I know my bill is paid, so what's up 🤔

I'd laugh but I'm exhausted. I ordered a new phone with Bell a month ago. Still no phone. The agreement that they courted me with? Didn't honour it in the service agreement. Every detail of our agreement they have got wrong. How is this company still in business? @Bell_Support

@Bell_Support Whats going on with your customer service? It keeps saying "Customer service is closed call between 10-9" but it's almost 11? #fail

@Bell_Support not only that but we both missed out on important lectures and seminars which are worth percentages of our grade. We were suppose to have phone call back from someone and as soon as we answered the phone HE HUNG UP (same guy who yelled at me and refused to help)