Bell Canada Outage in Waterdown, Ontario

@Bell_Support internet issues in #HamOnt ?

@Bell_Support are you reporting any internet issues on hamilton mountain?

Oh great after waiting on hold for an hour your customer service agent hung up on me. @bell you are truly the worst.

@Bell_Support Yeah it doesn't work during a major outage so it's a useless piece of sh

@Bell_Support I’d just like to see #Hwy402 get decent service that would allow for a phone conversation without dropping calls…

So we're all agreed #BellLetsTalk is just performative horseshit by a multi-billion dollar corporation trying to get PR brownie points and tax write offs? It's ok to not be ok but it's not ok to use serious issues for marketing purposes only. Tsk tsk tsk @Bell

@Bell why don’t you have a modem only option for your Bell Fibe customers? Your wifi pods work really well but your Home Hubs are terrible for customers wanting to run their own routers and wifi solutions.

@MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems

Never in my worst imagined hellscape could I have conjured up the banality and societal devolution of a @bell and @TikTokCanada backed return of @Much. May Lemmy have mercy on all of us.

What a day. Rough @Bell_Support install of equipment appearently tech support hasn’t been trained on yet, and @StarbucksCanada filled my #latte to 70% so I’m low on fuel.

@whytock79 @Bell @startca That’s what I had before. Massive latency. 2-5% packet loss. And they couldn’t fix it.

@Bell_Support epic failure. We reported a problem with the home hub 2000 and pods. Tech support said they would send new equipment. They lied and only sent the home hub. When we called to ask about the pods they gave us the run around and treated us like children.

@Bell Smart pay? What a ******* joke. An elderly lady was dumb enough to do give her banking info & was double billed for aprox15yrs & when confronted you magnanimously offered her a year's free service as if that made up 4 15yrs of the double billing. #GreedyBellCanadaSucks 🇨🇦

@Bell_Support - tech support said there’s an outage in our area (Westdale #HamOnt). Do you have an ETA on when service will be back on? Folks in our house are trying to teach @McMasterU courses, and do work with companies in Canada and US etc. Others will be in the same position.

@Bell To be honest I want to cancel my order. Not sure if it’s complete.I dont want to call another number again. For the 3rd time. On a 4th try to just get a simple sim. This does not worth the time I am spending. I am going to a store In person instead. Not sure if a bell store ;(

@Bell_Support Get better training for the “highest level of customer service I can speak to”...reward loyalty..and don’t be arrogant. You’re not a monopoly anymore. That’s what you can do

Wow..@Bell_Support @Bell really sucks at customer loyalty. You’d think they’d be more willing to work with a 45 year customer. . Time to find a new provider for my mom because they sure do not deserve any more of her money. #bell #bellCanada

@Bell_Support But not sorry enough to actually provide support. Your words don’t mean much. Your customer support people had ample opportunity to help but did nothing. No need to DM, I’m happy to see your response here for all potential customers to see. #supportsmallbusiness #endmonopolies

This after being a consistent customer with @Bell @Bell_Support for 10 years, we get treated this way. I thought we were suppose to help each other through this tough time? I guess it doesn’t matter when you live in an oligopoly, and can push your customer around #supportlocal

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@Bell_Support my internet and phone data are either not working, or are extremely spotty. What's going on? Is this a winnipeg thing?

@Bell @Bell @Bell looking to decrease my services with you and the price your loyalty department is giving me is almost the same as what I’m paying now. I guess being a long time customer doesn’t count anymore. #cancelservice #switchtoRogers

@Bell_Support Well i find your Bell Fibe TV kind of useless. Very limited channels that can be viewed "off" Bell Network. That's not really giving users a service and we pay for it. Next time somebody tells me how are you enjoying your Fibe TV, I'm going to say 1/5. Not worth it.

@Bell_Support You still have not fixed the distribution box at county Rd # 6 and Simmons Rd in Wilton Ont. The door on it is still wide open. The latch is broken. It blows open during high winds. It's been doing this for several years now.

@Bell dear bell. PlutoTV -best menu on any app or tv anwhere. why do all the free stations have great apps but the paid ones are garbage? -something is up. 💩🪰

Never let anyone, including your work, treat you with disrespect or belittle you. I will never forget when my boss @Bell @BellMediaPR @Bell_LetsTalk would belittle me and others. I spoke to her in confidence to her, only for her to tell my coworkers! #toxicworkplace #shameonbell

@Bell_Support for the past few months I have tried to upgrade my device online. No matter if I use my phone, laptop, clear cookies, incognito… it’s can’t be done and I keep getting told to try again or pay 50$ for a “upgrade fee” for a person to help me. Why isn’t this working?

This is my issue with @Bell @Bell_Support they don't walk their social media & advertising narrative

@Bell_Support Congratulations #BellMobility you’ve finally pissed me enough to change providers! The last call to the loyalty team was so bad that I could not believe the agent’s arrogance. All it takes is one bad interaction to loose respect and business!

@Bell_Support sound cuts out on stereo sound setting, and on muti channel it has un correctable lag. I have tried without our soundbar and it is no better. This is our 5th box in the last 2 months. (Unrelated issues) The stereo setting was working fine until today.