Bell Canada Outage in Waterdown, Ontario

This after being a consistent customer with @Bell @Bell_Support for 10 years, we get treated this way. I thought we were suppose to help each other through this tough time? I guess it doesn’t matter when you live in an oligopoly, and can push your customer around #supportlocal

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@bell_support experiencing an outage New & Wilson in Burlington. Estimated timeline? #desperate

You know when you’re Internet provider is stupid when Internet was a good speed during quarantine(No extra fees). Now paying for extra fees(July 1st), it has gotten progressively slower everyday. Hmm.... I think Bell really wants people to leave their Network @Bell_Support

@blaufman @louford1 @Bell_Support 👋 For the short time when I lived in Brantford (“The Telephone City” of all places!) I have a few Bell customer support & service horror stories.

@Bell_Support I looked on the internet and it said there is an outage in several areas around us

@scotcho_62 @Bell It's never been great. It seems worse lately.

@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

@mssweetmarie @Bell_Support I have the exact same issue with @BellFibe Its so annoying for the kids who are trying to get school work done. They have tested the lines say everything is fine, hello it’s not!!!

@Bell_Support This isn't directed to those who work for Bell but rather to "the powers that be" @Bell. People are relying on your services for their income and YOU AREN'T PROVIDING SUPPORT. A week with no home services isn't acceptable now.

@Bell WE NEED HELP. WE HAVE TO WORK FROM HOME. NONE OF OUR SERVICES ARE WORKING.

@Bell All home services are down. We can't even get through to someone to help us. Internet and phone are essential to work from home.

@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

@Bell_Support @anishdhalait I'm in Burlington and NO internet. Trying a reset. Doing everything i can to avoid the pain of calling support.

Just got off the phone w @bell re cell phone upgrade. We've been customers for 10 yrs at a minimum of 225$ a month for 2 cell phones. Was offered 50 credit against upfront cost of cell phone. As a new customer I can walk off the st and get the IPHONE 11

@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

Thank god I am a child of the early 90s internet era. When your @Bell_Support internet sucks so badly, you tap into that early, dial-up connection patience 😤😑⏳ #millenial #beepboop #tincanphoneinternet

why did I switch over to @Bell the worse customer service ever!!

@bell I'd appreciate you straightening out your internet issues so I can actually watch the leafs game eh not just a bunch of pixels every few seconds

My parents want to add/increase their @Bell services at their cottage too but at this point are seriously losing confidence in bell and are feeling as though they’ve made a huge mistake. Please help!

@Bell @Bell_Support we need someone to reach out, an actual Team Lead, Supervisor or manager to resolve this please! Every day without theirs service is money lost, all while being billed for a service they aren’t receiving.

@Bell_Support @Bell Really hoping you can help! My parents have recently changed all of their services to Bell but, they’re internet has not been working at all. My father is self employed and relies on the internet for his business. He has now not had access for almost 2weeks

Holy F. It’s been a nightmare dealing with @Bell_Support in my new home. Twice someone was supposed to show up today to fix my satellite problem and I had two no-shows. Extremely unhappy

@Bell it’s a wonder you even have customers... we were called on INSTALL DAY to ask us if we want to upgrade?!? That’s not customer service, It’s harassement. To top it of we signed up for the second fastest fibe package oh and the real kicker is the my couldn’t install it🤬😡🤬

@Bell_Support On with another agent who is now asking for drivers license even though she has been a customer for 10years on the mobile side and even longer on the home phone side. Can they not see a customer’s history with the open account ??

@bell why do you hire people who can’t tell the difference between the hold button and the hang up?!?! Once is problematic, twice is completely disgraceful.

Seriously @Bell ? Your company employee doing burnouts and speeding away at Dolman/Curtis at 445pm in the service vehicle! Way to represent! @Woolwichupdates #breslau #brutal

@Bell_Support all I’ve had all day is CONSTANT buffering no matter what I’m doing, watching Alt Fibe or Netflix. I pay way too much for this. Is there an outage in Guelph I don’t know about?!