Bell Canada Outage Report in Waterdown, Ontario

@Bell is the worst

@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

Thank god I am a child of the early 90s internet era. When your @Bell_Support internet sucks so badly, you tap into that early, dial-up connection patience 😤😑⏳ #millenial #beepboop #tincanphoneinternet

Just got off the phone w @bell re cell phone upgrade. We've been customers for 10 yrs at a minimum of 225$ a month for 2 cell phones. Was offered 50 credit against upfront cost of cell phone. As a new customer I can walk off the st and get the IPHONE 11

@Bell All home services are down. We can't even get through to someone to help us. Internet and phone are essential to work from home.

@Bell Bell Canada sucks ass. They are completely unresponsive to customers needs and if you can find an alternative do it. 🇨🇦

@Bell WE NEED HELP. WE HAVE TO WORK FROM HOME. NONE OF OUR SERVICES ARE WORKING.

@Xbox_Amb_Teagan @EA @EASPORTS @EASPORTSNHL @Bell @Bell_Support @XboxSupport @Xbox It's not that I'm getting disconnected. It's a sporadic, yet consistent, lag issue while in-game.

I use to spend so much money @Rogers @RogersHelps and they never listened to my complaint about them breaching my privacy but then @Bell @Bell_Support I was taken care of with respect.

@Bell_Support I have been on the phone, bouncing between agents and mostly on hold, for TWO HOURS now. Trying to get resolution of issues around my business internet service. Totally unacceptable. #CustomerServiceFail

@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

@Bell_Support @anishdhalait I'm in Burlington and NO internet. Trying a reset. Doing everything i can to avoid the pain of calling support.

@Bell_Support stop with the BS “We’re sorry” messages. Admit your service is down and provide answers as to an ETA for this being resolved. Some of us rely on your service for our income.

@Bell_Support change your profile, you’re not here to support. If your were you wouldn’t have shut down your phone lines. #belloutage, #cancelservices

Unfortunately if you are @Bell Canada customer, they are experiencing technical difficulties with the signal. We are told they are actively working on the issue. Please stay connected for more information and thank you for your patience.

Why cant @Bell have the damn Travel Channel, missing my @GhostAdventures @Zak_Bagans @AaronGoodwin @jaywasley @BillyTolley

@Bell_Support This isn't directed to those who work for Bell but rather to "the powers that be" @Bell. People are relying on your services for their income and YOU AREN'T PROVIDING SUPPORT. A week with no home services isn't acceptable now.

@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

why did I switch over to @Bell the worse customer service ever!!

@mssweetmarie @Bell_Support I have the exact same issue with @BellFibe Its so annoying for the kids who are trying to get school work done. They have tested the lines say everything is fine, hello it’s not!!!

@TorontoArgos @Bell Awful. How did they go from the best uniforms in the league to this??!

8 calls and 3 dm's to @Bell_Support over the last 30 days to fix my smartwatch connection to my smartphone, and all they can say is, "Dm us for further assistance"! WTF! No consistent follow up, no consistent customer service, and NO RESOLUTION! Shame on you @Bell_Support @Bell

@Bell_Support whats up with fibe service? Everything is out here, internet, phone and tv

@Bell_Support Wellp - we were told to get a new modem, so we did. Didn't fix it. Then we called tech support and, after an hour and a half, they figured it out... hopefully, it holds this time. Because holy heck lads, moving house should not be this hard.

My 90 year old FIL has been without his landline, or cable TV, since last week. @Bell_Support and @cogeco feel that leaving him without service,with no date to fix, is acceptable! We will be moving all of his services, and our own, to others who value decades long relationships!

Let me know in comments if you are also not satisfied with customer service from @Bell. Share your experience so they can improve their service.

@Bell worst customer service. Moving my services has been a nightmare. First appointment the technician never showed up. Now for the second one, had a time slot from 8am to noon, to only find out now that they will be late and probably will come by 5pm. Hey @Rogers 👋 👋 👋

@CryptoProdigy4 @RogersHelps I agree I hate @bell but you are right you don't hear of these issues with them. If you have to pay a bit more for some consistency it's worth it.

@Bell_Support I have been on the phone with your support team for hours over this. You have not fixed the problem and are well aware of it.

Second time i am not experiencing great service from @Bell with internet issues & repair. Specifically not great customer support & solutions to resolve issue & causes inconvenience. I am Bell customer but can proudly say in the past, i have had great experiences with @Rogers!