Bell Canada Outage in Puslinch, Ontario

@Bell_Support Good morning Bell, I lost my FIBE TV service this morning around 6:15am EST. I’m in Guelph and online searches say there’s no service disruption. Reboot done twice. Didn’t do anything. Just a black screen and no menu functions. (Still better than Rogers!)

@Bell I have these all over the house @bell and we are still having wifi issues. Had a tech out last week. Service still gets interrupted and slow. Street signal is very high, not sure what the issues are..

@Bell Hi Bell. I’m your newest mobile customer. I left Virgin after countless service disruptions, poor coverage, excessive billing, and just an overall terrible experience. I’m happy with my FIBE TV and Internet through Bell. I’m sure I’ll be equally happy with Bell Mobility.

So @Bell_Support is unlike any of the others .. pay more for less ? 50mbps vs 500mbps is more 💰 but probly worse service than I had before 🤔 Fibe ? @bellcanadalies has not impressed... and I can sign on a better $ plan on their own website for what I have?

@Bell_Support Internet down. Called customer support was on hold for 15min and I got a automated message saying your offices are closed. Whats going on?

Why is my Internet down @Bell Called tech support holding for 15mins just to get a automated message that your offices are closed WTF! since when?

@Bell_Support no internet service and you are not answering the phones. What gives?

@TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

Thanks @Bell for handling our issue with the modem so quickly. However you sent us the support email in French. Ugh. Maird. 💩Hope we can figure out the kinks.

@patterballs @Bell_Support AT&T is giving American nurses and doctors 3 free months of cell service. That’s at least something...

Help people who will be severely triggered into anxious and depressive states over stressing about bill payments WITH NO INCOME. #BellLetsTalk  you are a joke. And you do not stand by your words. @Bell_Support

Help people who will be severely triggers into anxious and depressive states over stressing about bill payments WITH NO INCOME. #BellLetsTalk you are a joke. And you do not stand by your words. @Bell_Support

Hey @bell get your act together. We waste so much time on the same issue and your reps always say “we will put notes on the account” then never read those notes or they are deleted once the call is over only have to repeat ourselves again #frustrated #updateyourcrm

@Bell_Support Hi bell! Your loyalty phone customer service was absolutely rude and dishonest to my mom! I think “Ashley” needs a class on customer service!!

@Bell_Support internet is horrible and no I’m not contacting your help line they never pick up the phone always on hold for hours then they just hang up I want to know why the service is horrible connection is trash and constantly lags unbelievable for the price of your service

@Bell_Support so my wifi is horrible in Milton Ontario I pay way to much for it to be this bad

@Bell_Support hi internet is not working in Milton. Any idea when it will be fixed

@Bell_Support yeah hi my wifi currently isn’t working is there a technical issue with you guys

@Bell it says I’m connected to wifi but yet nothing is loading I have to use data !! Wtf is this garbage.

@DianeB31 @Bell @TIFF_NET I love Canada, it just sucks sometimes living soooo close to the border and having so much stuff only available to US residents 😆

@EzPz_93 @Bell @Bell_Support I'm enjoying all pennies of my money. Making sure I learn how a company that claims to be the best threat it's clients.... If I was their CEO I'd fired most of the people. If I was an employee I would quit right now. Would never accept my name associated with that.

@Bell_Support so did you refound my Dm to fix the issue you cared so much about, then no, the yes. I know all your tech understand my problem and agree with me. Then why is it not resolved? Guess it means you don't bother aboit unsatisfied client that got insulte, hung up, etc..

@Yashsodha10Ys @Bell I felt the same last time I called them. They are the worst company ever and clearly have no enough work. Take a problem, ask them to fix it and if you are happy with the way you are threated I'll send you a gift....

@Bell_Support @RobertSergiel Why do everyone say the same thing? Have you ever tought you are the source? Wouldnt it be a better business process to serve clients rather then insilting their intelligence? Don't you have enough problems to fix rather the creating?

@Bell ring ring, ive been calling support all day

@Bell_Support Still on the line. 7th technician. Literally - not an exasperated exaggeration. Level 2 tech now. Let’s see if he’ll be able to figure out why Bell shut down our main line with hundreds of residents in the city dependent on it. Well done.

Would I recommend @Bell to anyone? Absolutely not, I'm only their customer because I have no other choice, in 3 separate locations. I will drop them in a heartbeat if any other option comes along (@SpaceXStarlink) I've already dropped them in the 2 places where I do have a choice

I'm talking about latency so high that nothing gets through and it just going down for minuets on end. Totally unacceptable. We've called @Bell_Support and they have done nothing, just like all the other times we've called over the years. All I want is reliable internet.

I am so fed up with @Bell's terrible service that they are doing nothing to fix. I've been one of their customers for as long as I can remember and their service has degraded in performance year over year. The only option we did have was their DSL server where we got only 1.5Mbps

@bell I hope your Q2 is doing better than your customer service