Bell Canada Outage in Puslinch, Ontario

@Bell wow - over two hours on the phone, switched between 5 people because no one wants to fix a billing mistake - brutal customer service (or lack thereof). Maybe if your people weren’t penalized for fixing issues that don’t go in your favour you might have fewer people leaving

@Bell_Support Is it possible to unsubscribe from the Emergency Alert Service? I can read the visual notice. But that damn screeching beeping noise blasting through Bluetooth in my car at maximum volume. Doesn’t matter what my volume is set to. Alert=deafness. Opt out, please?

@Bell_Support Good morning Bell, I lost my FIBE TV service this morning around 6:15am EST. I’m in Guelph and online searches say there’s no service disruption. Reboot done twice. Didn’t do anything. Just a black screen and no menu functions. (Still better than Rogers!)

@Bell I have these all over the house @bell and we are still having wifi issues. Had a tech out last week. Service still gets interrupted and slow. Street signal is very high, not sure what the issues are..

@Bell Hi Bell. I’m your newest mobile customer. I left Virgin after countless service disruptions, poor coverage, excessive billing, and just an overall terrible experience. I’m happy with my FIBE TV and Internet through Bell. I’m sure I’ll be equally happy with Bell Mobility.

So @Bell_Support is unlike any of the others .. pay more for less ? 50mbps vs 500mbps is more 💰 but probly worse service than I had before 🤔 Fibe ? @bellcanadalies has not impressed... and I can sign on a better $ plan on their own website for what I have?

@Bell_Support Internet down. Called customer support was on hold for 15min and I got a automated message saying your offices are closed. Whats going on?

Why is my Internet down @Bell Called tech support holding for 15mins just to get a automated message that your offices are closed WTF! since when?

@Bell_Support no internet service and you are not answering the phones. What gives?

@TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

Thanks @Bell for handling our issue with the modem so quickly. However you sent us the support email in French. Ugh. Maird. 💩Hope we can figure out the kinks.

@patterballs @Bell_Support AT&T is giving American nurses and doctors 3 free months of cell service. That’s at least something...

Help people who will be severely triggered into anxious and depressive states over stressing about bill payments WITH NO INCOME. #BellLetsTalk  you are a joke. And you do not stand by your words. @Bell_Support

Help people who will be severely triggers into anxious and depressive states over stressing about bill payments WITH NO INCOME. #BellLetsTalk you are a joke. And you do not stand by your words. @Bell_Support

Hey @bell get your act together. We waste so much time on the same issue and your reps always say “we will put notes on the account” then never read those notes or they are deleted once the call is over only have to repeat ourselves again #frustrated #updateyourcrm

@Bell_Support Hi bell! Your loyalty phone customer service was absolutely rude and dishonest to my mom! I think “Ashley” needs a class on customer service!!

@Bell_Support internet is horrible and no I’m not contacting your help line they never pick up the phone always on hold for hours then they just hang up I want to know why the service is horrible connection is trash and constantly lags unbelievable for the price of your service

@Bell_Support so my wifi is horrible in Milton Ontario I pay way to much for it to be this bad

@Bell_Support hi internet is not working in Milton. Any idea when it will be fixed

@Bell_Support yeah hi my wifi currently isn’t working is there a technical issue with you guys

@Bell How about some loyalty deals for current clients? I’ve had the run around from customer service reps the last week, was pretty much called a liar by 1 employee&have yet to have a call back over a week later when they wanted to “check the recordings” of my last call. Great service

"We need to make sure that the needs of our customer base are being met. For instance, product marketing or sales needs to reflect the #diversity of our customers," said Anuja Sheth, VP @Bell #SparksOfChange #WCTcelebrates

@Bell_Support fibe internet keeps going down at dixie/dundas ?

@Bell DOWN AGAIN. Do I live in a rural area? No? Call tech support and by the time you get through the lights are all back and "there's no issue".

@Bell_Support about to lose a customer because the service agent wants to follow a script. Good job 👍🏽

@bell what time exactly does your internet start working, seems like its allways a "peak time" or maybe your just horrid at the only thing you do, seems more likely

@TekSavvyBuzz @Bell Why is it that Canadians pay more than any other Countries in the world for the same service?

@Bell Bell should lower its rates and help families that are suffering. They made their billions throughout the lockdown. Why didn't they lower their rates.Greed of money is the root of all evil.

@Bell_Support I don’t have my account number handy as you are not my service provider. Can you not see it in my comprehensive long list of notes that must be evident as this has been an ongoing issue?

Is it Groundhog Day again @Bell_Support ? After hours of working to reverse charges for services we don’t have with Bell we get charged AGAIN! This is infuriating & a waste of my time! #poorcustomerservice Will @Bell be compensating me for my time spent on YOUR issue!