Bell Canada Outage in Stittsville, Ontario

@Bell your EPP cust service agents need more training , I switched over and the next week learned it cost me an extra $15/mth in service fees, if this had been disclosed to me I never would have switched and now no one will fix this error on your agents part , 10 yr Loy cust :(

I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

@brian5or6 @jeanhuguesc @Bell_Support Brian you have been totally screwed by the fine print. I would suggest calling customer retention and explain what a good customer you are. In most cases they will work with you to keep you as a customer. Questions DM me as I have spent way to many hours with Bell.

Wow! @Bell is scamming loyal clients during these awful times hoping people won’t notice!! Check your bills folks! Mine went up 22$/month with ZERO notification! I give more than 50% of what I receive on long term disability so my family can have phones, the internet and tv #SCAM

@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

@Bell If I have to listen one more time to your awful commercial with everybody yelling because they lost service, I will step in front of a bus! #enoughtraumawithoutthat #crazyfromcovid

@dextweets1 @OntEnergyBoard @fordnation @Bell @ONenergy I agree @dextweets1 !! Other companies have already taken those types of steps. They didn't need time to "review policy", they acted to help people now.

@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

@Bell_Support @bell network is down in Ottawa area. No data service.

I know not feeling well is #scary. But there’s help. Taking care of your #MentalHealth is taking care of your #health. Talk to a professional. Thank you @Bell for the #BellLetsTalk initiative. @CAMIMH_ACMMSM #champions20 💛🇨🇦

@sashillington @Bell There is a website on the bottom of the front cover. You have to fill in personal info to opt out. Not cool @Bell To avoid a wasteful delivery I never asked for I have to give you my name address and phone number. Not cool.

@Bell tech support, nice job speeding up the wifi (to something close to the promised amount), but did not ask to have the PVR contents vaporized. That was an unpleasant surprise.

@AMBERAlertONT That they were found is great news. However this @Bell_Support customer received no alerts.

@Bell_Support I have no service showing right now and I have done everything I could to restart and also taken out SIM card

@Bell it is unclear to me why when cancelling my TV service my internet service has been interrupted this morning - your #CustomerService leaves a lot to be desired. Will be seriously considering an alternate provider in the future

Amazing how fast you can get in contact with someone @Bell if you want to add services - but if you want to cancel they can't hear you and there are suddenly no live chat agents available... #CustomerExperience

@Bell_Support #internet service down #Ottawa south.

@Bell service down #ottawa #south

If someone works for @Bell and wants to help me... I’ll take all the help I could.. or I’ll just cancel it all. #runninglowonpatience

It’s time @Bell works on their customer service 4 and a half hours on a call with them for them to not solve my problem. #bellfibetv #bell4k

@Bell_Support i sent a DM about a return label issue

Whenever there is thunder @Bell’s fancy Stinger « next generation » antique DSLAMs get scared and turn off service. Bell won’t put wholesale customers on its 7330s that are reliable. #CRTC @CRTCeng

@andrewmcc90 @Bell @Xbox @XboxCanada People on US ISPs have posted speeds 4x what I get. There’s a bottleneck somewhere else. Not saying the service is bad, I’m quite happy with it, but if they’re going to advertise blazing fast speeds for gaming, they might want to work on this.

@TheMaxNPV @Bell @Xbox @XboxCanada That’s because the network adapter sucks on Xbox. It’s not the bell service.

@Bell_Support my internet has been down for 24hrs. My wife , who is a EA , needs it for work. We were told it won’t be fixed until Tuesday. Or if I see “a guy up a pole “ I can ask him and update my ticket. Not impressed

@Bell_Support unless you guys fixed the issue about the rude reps I am going to bell tonight and all four services I have with mobility and my tv and internet will be cut.

@Bell @Bell_Support I just spoke with Jeffery from escalation. Out of all my issues this month, he has been the only one to be straight forward, easy to work with and to know what he is doing. I wish I could say the same for the rest of Bell, but he deserves a raise immediately.

@Bell_Aliant @Bell_Support Bell mobility company are thieves. I canceled my contract more than once, they continued to charge me for a service I had no idea that they didn't cancel. Now I'm refusing to pay they send it to collections. I'm getting nowhere with them crooks.

Seriously the WORST customer service EVER thanks for NOTHING @Bell

@Bell got your bill, glad that while I flagged an account issue repeatedly with you last week confused how a 75 dollar BYOD plan could be 371.22