Bell Canada Outage in Whitby, Ontario

@Bell_Support the frequency of your internet outages is unacceptable. The service constantly cuts in and out regularly, and the technicians are not helpful at all. If customers can't rely on you 100% of the time, you have failed.

I know there are some caring people over at @bell so let get better at solving this issue. Maybe you all should talk to @ava but how this all works. Thanks for your time.

@Bell_Support help. My internet and TV down for days. You keep sending the wrong jr tech guys. Tree has k Ickes down actual cable running along street. 3 visits all the wrong people. Send “line techs” to install new Fiber cables. Nobody on your phone support understands

Hi team,@source_sos Got today two lines transferred to @Bell_Support from lucky they took 180 and 145 cad for each line whereas from @Bell_Support store the give it for 100 cad dp and 100 bill credit no price was matched when contacted back vic p n danforth branch. Pls help

@Bell_Support Yes, I am an existing bell customer!

@Bell_Support please improve your customer service, do not play with the loyal bell customers regarding bill and plans

Beware of @Bell_Support @Bell with promotions TV, Internet and Home Phone. Great deal first year, sign you up for two years and then increase your rate by double. If anyone is having the same problem, please tweet.

Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly

Ugh, @Bell internet sucks this morning. Hampers my productivity.

@vasileklaassen @Bell_Support Change your network setting to Non LTE until they fix it. Can use text then

@rttdoucet @Bell_Support Change your network in your phone settings .no LTE until they fix it

@Bell_Support maybe tell everyone to turn there network settings. Turn off your lte to another network and you can text again

@JasonParis @Bell_Support Yes. That’s what I do. There’s Fibe TV which is just internet access to Bell tv service. No box, no cable. I just use it for basic channels and add on a 4 channel package for $5 bucks (AMC, SyFy, CNN and MSNBC). You can add Sports packages too which I do during the NBA playoffs.

@markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

@OPCYARockette Given that #China uses facial recognition as part of social control, enabled by #Huawei 5G network, I have said we cannot trust them. I’m shocked and disappointed that @Bell continues to sell Huawei handsets or uses networking equipment. #China will spy on us, no question

@Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

@andymci @Bell_Support This is two strikes against them for me. If there's another outage in the next year, I'm done with @bell.

@andymci @Bell_Support This sucks! Second outage in a week.

@Rajendra @Bell_Support Called tech support. Apparently it’s a server outage in Ajax. ETA on the fix is ~5:40pm. Nothing we can do until then. I gotta find someone with a Rogers connection to bum off of. 🤔

Another day another @Bell_Support @Bell issue!!! Smh this is beyond outrageous now!!! Been hung up on 5x cuz your reps are ****** stupid as shit

I've had grievances with Bell Canada in the past, but not with regard to the service outage on Saturday. I reached knowledeable & friendly tech support person in under 15 min who was quite earnest & apologetic about breadth of the issue & no ETA for restoration. @Bell_Support

@Bell_Support you guys sucks .. why bell didn’t inform customers on time. We keep calling and waited an hour to get an agent

@willyly @Bell @RPZ_82 Our virgin home internet is still down, midtown.

@Bell Enterprise businesses wanting better service than a Tier2 carrier like Bell, can get connected directly to a Tier1 Internet provider - fewer hops, lower latency, faster downloads. Ask me - I’ll get you connected! #ISP #Internet #connectivity #latency #jitter #Tier1

@Bell_Support Oh, and the service disruptions are across southern Ontario not just the GTA. Do better Bell Support

@marylougeorge2 @Bell Service is starting to be restored. My service just resumed moments ago

@SpoloMarco @Bell @real_BoomChoom My internet is down, not my cell service. No irony

@AmyLEngland @Bell Most medical/dental offices need it to do any work. We can't see your chart/reports/xrays. For my place of business it's a huge problem for all our patients. This is a huge problem all over the province today. Our office is closed until internet is back

@Bell your twitter bot on the @Bell_Support account is awful. There's a widespread outage occurring right now and its replies to frustrated customers is abhorrent. Shows total disrespect for your customers!

@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

@canadacanes @emiliobarbon @Bell_Support @ashish86006813 I agree. My business is down also. Will cost me a lot also. Sorry to hear about you also.

@emiliobarbon @Bell_Support @ashish86006813 Apparently the outage is MASSIVE. Just have to wait it out

Outage with @Bell - on hold with customer support. And what happens after 20 minutes- they disconnect me !

@FemiNelson1 @Bell Sounds like there are massive service disruptions in Toronto markham mississauga durham region but bell is running and hiding instead of putting out some sort of statement calming people @cbc @CP24 @ctv @globalnews can't even get through to bell tech dept

All I'm getting is dropped calls from @Bell_Support what's the ******* issue

@Room57 @Bell_Support Bell tech support guy ( from call centre in the Philippines 😯 ) told me in span of ten minutes he went from zero callers in pending to almost five-thousand. Oops.

Here we go again @Bell_Support your services are for the millionth time not working in truly don't understand the foolishness behind your company I'm so over this and don't tweet me no damn script!!! I've heard it all before!!!

@Dtrini29 @Bell Would be nice! Just got dead air on the technical support line.

@Bell_Support internet and TV are down. I'm in north Ajax. Can't get through to support on phone. Says call volumes are high. Help!

@Bell_Support is the internet down

@tousignantbarn @Bell Great product, horrible execution and customer service. Calling tech support is NEVER successful. #BellFibe @Bell_Support

@Bell_Support Honestly I don't really have that kind of time.its been happening for a while and really it's just one problem after another...

@Bell I have a billing issue, I spoke to CSR on Sunday they escalated my issue for further investigation and assured me I'd receive a call within 48hrs I haven't heard back

@RogersHelps @Rogers @Bell You would almost think this is a business strategy because it's nothing like the level of service we pushed while I was at Rogers. ..... disappointing to say the least.

@Bell I’ve been a customer for 3 years. I made a new order at my new place on Oct 9 and I am STILL waiting for the installation to happen. I’ve had SEVERAL really frustrating phone calls with your staff, promises of technician coming but noone showing up or even calling to cancel

@Bell has given new meaning to “customer retention”; instead of offering to retain me, they asked if someone else could take over their services from me. #savage

@Bell_Support I never asked for the service to begin with!! Cancel it.

@RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.

@Bell We need more good telecom providers. We r sick and tired of Bell & Rogers. They never kept their promises.... all r cheaters (especially home internet & TV services). Stop #Monopoly!!

Frustrating! I’ve spent 2 hours today talking with @CanonCanada, @AppleSupport & @Bell_Support to no avail. My MX922 won’t connect to my MacBook anymore since the latest Mojave OS update. Help please! @CanonUSA

@Bell_Support is the internet down cause mines is not working at this time

Please @CorusPR @Bell @shaw @Rogers stop buying the rights to tv shows and movies and block my ability to purchase them legally. I pay for your shitty cable and you're basically asking me to pirate this shit

@Bell once again - the absolute worst customer service with constant lies to customers. My bill increased $100 this month after being sold a plan that “wouldn’t expire” @CRTCeng complaint coming your way.

@Bell_Support I am trying, but they keep disconnecting or telling me everything is ok! You need to find me someone that will fix this issue.

@KKongOfficial @Bell_Support YEEES!!! Our lines always seem to@go@down when the cold weather hits. And no solutions from @Bell_Support because it’s intermittent. The internet’s been off and on since 10pm last night in Oshawa....currently out for 10 min now...

@Bell_Support you may have the WORST INTERNET I have ever used. It's so inconsistent its pathetic actually. Y'all ruined my chance at money in a tournament becuase your internet turns into a potato between 7-9 PM, you need to fix you're stuff lol omg

@Rogers Your wifi is horrible! Just switched from @Bell to @Rogers as they promised better wifi. Unbeknownst to me, after switching, the wifi was absolutely horrible. Paying more than @Bell, getting only 15mb/s wifi as opposed to @Bell’s 200mb/s wifi. Do NOT switch to Rogers.

So @Bell_Support is ******* over my parents by giving them someone else’s bill with their name on it... this might become a thread about customer service... a long thread..., please re-tweet

@CTVNews Who ******** are you to like this tweet @Bell !!! You’ve been ripping off Canadians for years with shitty prices and even worse customer service!!!

@CTVNews Who ******** are you to oile this tweet @Bell !!! You’ve been ripping off Canadians for years with shitty prices and even worse customer service!!!