Bell Canada Outage in Whitby, Ontario

@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

you may not care about the telecom monopoly in Canada until you need something urgent from @Bell_Support or Rogers and all the alternatives use the same cables/networks and you have no option but wait and miss work so they can solve issues as they wish.

.@Bell_Support check your damn DMs. Immediately. You are making me lose my mind. #BellLetsTalk

@danskunk @Bell They’re having issues at the moment to get it to work.

I finally get a live chat person and my @bell craps out again. Why in hell do I pay these people so much money for such spotty service

Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

@G5Rovic @Bell_Support And found that another technician in the process of fixing the outage in the area disconnected my internet. Shouldn't I be compensated for this mistake @Bell_Support ?

@Bell_Support I have already done that several times. The support staff keeps giving new timelines. 12.30 pm was the latest, there is no solution. Do you think that giving us 30$ as compensation is enough after an outage for 2 days

@Bell_Support Why is there no report or news on outage in York region. We don't have internet for last two days. What is happening with that?

@Bell_Support No they haven’t been restored. I was just informed that service can be out until 10:00 pm tomorrow. Terrible.

This is the third or fourth time this has happened with no communication to the customer this year. Beyond frustrated. @Bell, time you lost another.

@Bell - What is the world is wrong with this company? How do you RANDOMLY go under service maintenance without notifying your customers? I have work and school classes and I can’t access my internet until the end of day? ARE YOU KIDDING ME?

@Do_Shawn We’re on the intersection of Main and Danforth in Toronto and our internet went down just a few minutes ago as well! @Bell_Support

@Basel_Sabbagh @Bell @Bell_Support Oh wow. Hopefully they fix whatever the issue is and get you back up and running.

If you’re considering switching your internet provider, DON’T switch to @Bell. My area has had an Internet outage for FOUR consecutive days.@Bell_Support has no idea what’s going on. I’ve already missed two days of work and at this rate who knows if we’ll have Internet on Monday

@Bell_Support is there a problem with the Bell TV app or is just me?

@CP24 She is such eye candy. Too bad that the only avenue she has is to use the human rights quasi court. @Bell should treat its workers better.

@Bell_Support is in the internet down in Scarborough, Ontario?

@Bell_Support interested in the policy. as you know we pay sone of the highest rates in the world for mobile service. what is the rationale behind service demotions? is it supposed to discourage ppl from using bandwidth? is there an upgrade option?

@Bell_Support my internet and phone data are either not working, or are extremely spotty. What's going on? Is this a winnipeg thing?

@Bell @Bell @Bell looking to decrease my services with you and the price your loyalty department is giving me is almost the same as what I’m paying now. I guess being a long time customer doesn’t count anymore. #cancelservice #switchtoRogers

@Bell_Support Well i find your Bell Fibe TV kind of useless. Very limited channels that can be viewed "off" Bell Network. That's not really giving users a service and we pay for it. Next time somebody tells me how are you enjoying your Fibe TV, I'm going to say 1/5. Not worth it.

@Bell_Support You still have not fixed the distribution box at county Rd # 6 and Simmons Rd in Wilton Ont. The door on it is still wide open. The latch is broken. It blows open during high winds. It's been doing this for several years now.

@Bell dear bell. PlutoTV -best menu on any app or tv anwhere. why do all the free stations have great apps but the paid ones are garbage? -something is up. 💩🪰

Never let anyone, including your work, treat you with disrespect or belittle you. I will never forget when my boss @Bell @BellMediaPR @Bell_LetsTalk would belittle me and others. I spoke to her in confidence to her, only for her to tell my coworkers! #toxicworkplace #shameonbell

@Bell_Support for the past few months I have tried to upgrade my device online. No matter if I use my phone, laptop, clear cookies, incognito… it’s can’t be done and I keep getting told to try again or pay 50$ for a “upgrade fee” for a person to help me. Why isn’t this working?

This is my issue with @Bell @Bell_Support they don't walk their social media & advertising narrative

@Bell_Support Congratulations #BellMobility you’ve finally pissed me enough to change providers! The last call to the loyalty team was so bad that I could not believe the agent’s arrogance. All it takes is one bad interaction to loose respect and business!

@Bell_Support sound cuts out on stereo sound setting, and on muti channel it has un correctable lag. I have tried without our soundbar and it is no better. This is our 5th box in the last 2 months. (Unrelated issues) The stereo setting was working fine until today.