Bell Canada Outage in Whitby, Ontario

Awful experience with @Bell_Support! Over 4 hours that included a visit to the store and calls to over 5 agents with no resolution. How hard is it to connect an Apple Watch to your phone plan? #bellissues #nocustomerservice

@ItsWayzy @Bell @TorontoUltra I need help

I’ve checked with my Internet speeds and I’m 700down, 20up at 11 ping — that isn’t the greatest but Rogers fibre is bad (and @Bell has no fibre student plans). I did a packet loss test and it’s not telling me much, or I don’t know how to read it. It’s getting unbearable.

Figured out why @Bell bills are so high. Took 4 hours and 7 people for my Mom to cancel an appointment.

@PrintGuyChris @Bell_Support I’m in the same area, error code 1201 no internet since last night and their rep said no ETA on the fix. Which is crazy.

@Bell_Support internet has been down 10 hours and no ETA on the outage. Ridiculous.

Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.

@bell has the gall to charge 50.00 s/h when buying an extra tv box for 8$/MTH to access their 300/mth service better. No option for pick up. #endmonopoly #endduopoly

Hi @Bell, can I cancel my cable via the app?

@Bell I just signed up with Bell Sept 11. Already I am being lied to regarding fees and being treated like sh*t by the customer service. Not giving a good impression already 😡

@Bell_Support intenet went down yesterday at 11, went back on during the night. Today its gone at 12. What the hell is going on

@Bell_Support 1 week into having internet and already connection issues and I supposedly got the highest speeds. 🙄

@imthegaybaker @Bell @comcast Good luck! Bell responses are indeed robotic. All the responses from their call center in the Philippines are also heavily scripted. You pay a premium for the service, and they outsource the support to the cheapest customer service they can find. Says a lot.

@chriscrerar @Bell_Support Like why not send affected customers a push notification of a text? Why do I always have to call Bell and ask if there's a problem.

@Bell already regretting for being a new customer with you guys. Way to go with false advertising and tricking your customers with your incentives that never happened. #getittogether #falseadvertising

@Bell_Support You guys need to get it together. Was promised by one of your guys that I would receive a visa gift card for opening a service and now you’re telling me I’m not? Way to trick your customers.. #falseadvertising

@Bell it’s been 3 months, where’s my prepaid Visa card at, like you promised for being a new customer?

@Bell_Support it has now been 11.5 hours with no internet. I've sacrificed a day of work because yet again you can't get your 💩 together. You tell me 4pm it will be back on...I phone at 530pm you proceed to tell me 9pm. It's now 910pm were is my internet? #garbage

@Bell_Support after spending an hour with someone else in sales and getting a call back, monthly price just increased and still no resolution. #BellSmartHome fail! I would not recommend!! Even found out that my installation booked last week for this week was not properly set up!

@Bell_Support are there issues in Toronto? I can't get CBC news network. It's just a black screen.

@Bell Bell sucks, moving to @TELUS

@Bell has easily the worst customer experience of any company I have ever worked with.

Anyone thinking of switching to @bell simply don’t. Absolute worst service and customer service I’ve ever seen. Regret switching over to them.

My poor body took so much stress from my employer @bell all during a global crises. I am exhausted fighting bell who leads #MentalHealth but abuse their own employees. They investigated me, cut my benefits & put me in the hospital during pandemic alone #BellLetsTalk is a fraud

@Bell_Support Do me a solid broksi and stop calling me trying to sell me ****. I only have bell because it's the only internet available if I had other choices I would not be here LEAVE ME ALONE thanks

@Bell @Bell_Support Stouffville, On has a power outage and why is my Bell LTE mobile data is not working? I expected it to have no dependency on @HydroOne

@RogersHelps @Rogers just sent a dm too you too upgrade a device I have, get a up to date modem & and promos a 20+yr customer should be getting. I have a test at 3, I'm going for surgery & need this asap. Just did the "live chat" but it took FOREVER waiting. If no @Bell can 1/2

@JenInOntario @Bell Yes, but, can only transfer one service at a time. Or, the order was put in wrong. Maybe you wanted to cancel landline number, but RETAIN the other (ie. internet) services, and the order got messed up. Welcome to Bell. Bieneview Chez Bell.

@mikeystephens81 @Bell Yup. Switched to Rogers 5+ years ago and would never go back. @Bell is garbage.

@TekSavvyCSR @Bell_Support @RogersMediaPR Internet problems at home? Tech support... Bell: "F*** you, we bought the CRTC long ago." Rogers: *rrffg pht mmm...* (unintelligible due to horrible VOIP overseas) TekSavvy: "We're not ending this call until everything works, sir."