Bell Canada Outage in Whitby, Ontario

@Bell I’ve been trying to get a resolution to my home internet issues and no one I call seems to care. And it’s been 2 hrs and I’m without internet and can’t work. This is ridiculous

@MARIAGR57486609 @Bell #CustomerService #emergency #vulnerable #senior #vulnerable Bell sent out technicians multiple times to repair. Problem continues. Leaving a very vulnerable senior without Lifeline emergency service. Bell does not consider this an emergency.

It’s embarrassing to be in tech and have this many @Bell_Support ISP issues 😢 #nointernet

👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

@Bell_Support I am seeing 105 long distance calls on my profile in my @Bell account on my mobile . Could you please help in rectify the same as I haven’t made any long distance calls as I use/pay different service for long distance calls. #bellcanada

@tracer_ca @Bell This happened to me a few months ago. It was before the rona but, nonetheless, there was no negotiating and they didn't give a shit.

Your support line isn't working every time I try and call @Bell: 1-866-310-2355 I need to talk to someone ASAP about my Internet/TV bill.

My @Bell wifi is down, and my @Rogers LTE is barely getting a signal. This is the telecom gov’t-mandated oligopoly in Canada: excessively expensive and terrible quality.

@Bell When you read @Bell upside down and through two opposing mirrors.. apparently it spells Satan.. all about the money.

Bell fix your terrible internet service @Bell

@Bell I am getting no cell phone reception but see no official announcements on your twitter page or web site. Is this a know. Technical issue

@Bell_Support I can’t get through to@your company phone and just realized my other calls are either failing or barely perceptible. I don’t see any official announcements on your web site is this a known technical issue

A big shout-out to the cheery and patient support tech Leslie in the @bell Orillia call centre. She succeeded where two before her had not. Happily reconnected to the internet FIBE

@PhillSnel @guitardawn @CTVToronto @CBCNews @Bell These sites allow actual users like me to report if it’s down for us or not. There is nothing coming from Bell (which sucks) so those sites would be the closest you can get to get an idea of how big the outage is.

@Bell_Support looking for outage update in downtown Toronto area for Fibe service. Been down for 10 hours.

@Bell_Support Hey guys, can’t get to talk to a customer representative. I have been waiting for an hour now. There definitely is an outage in Toronto. At least make an official announcement on social media.

@barrybernstein @steveyyz @Bell_Support Nope. It’s a lot of people. A big outage basically.

@Bell NO internet service, of course NO fibe tv (M6J___ area)as well..... for more than 3 hours now... #StayAtHomeOrder is bad enough (but willingly!) without internet & tv is the ultimate. Rogers service is working. time to switch

@Bell_Support internet is down. I was on hold for an hour before getting disconnected. Please help I need to be online for work.

@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

@kwetoday We apologize for the experience. We are not a technical support team at this venue as to why we are referring you to the proper department. If you wish for us to refer you to them, please DM @Bell_Support the account details.

The solutions for help are call us and wait on the phone for hours or log on to the web for help (the web you can’t log on to because the internet is down). But we can’t logon lol (I am using cellular data, on Telus). @Bell

Hey @Bell! My elderly mother is paying for high speed internet and often experiences outages or slowed speeds. She often calls and your folks say it’s due to congestion (this isn’t helpful because it’s a Bell issue). It’s been slow/not working for nearly 24 hours now.

@PrimusHelps @Bell_Support After 1 hour and 20 minutes on hold my call was answered. I don’t know if my problem has been fixed or not but I can hope. I really, really, really hate (deeply) your hold music. Call tech support and listen to the same five songs over and over and over.... @PrimusHelps

@AlsoKnownAs_AA @fanCRTCProfling @tedwoodhead @CRTCeng It can be easily termed: #greed. #BigTelecom like @Telus and @bell have tons of capacity. They are also lazy in #RuralCanada and refuse to provide service to areas that don't meet their #greed goals. Period. They need density requirements: no service to cities w/out rural!

@laurelellen3 @Bell_Support Hi, we would gladly request a Tech Support callback for you if you wouldn't mind sending us a DM with your Primus account # and contact tel #.

Using time wisely checking prices @Bell_Support while wasting my life on hold with @PrimusHelps. 54 minutes and holding. Again. Like last week. And last month. Primus’ service and internet quality are worsening.

@CBCToronto @bell @Rogers and @TELUS just want to stock it to their customers! 3 corrupt companies! Well over priced for horrible service and even worst customer service!

@Bell Hello I am going back to India for four months N want to cancel my bell home wifi connection complete Please do it as soon as possible

@TPSOperations @Bell_Support It's been two weeks since reporting this Bell Service Ban after it seemed abandoned for over a month, and it's still there, now 2 months.