Bell Canada Outage in Oshawa, Ontario

So, @Bell - Because of this, and because of the high prices us customers already pay, after over 20 years, I am looking for another service provider.

Dear, @Bell - Please do your best to correct your own mistakes on your customer’s bill. Spending time on the phone with your agents is not productive or conducive to a positive day. Even when the customer presents facts, your agents argue them.

Oh @Bell your services suck. Freezing rebooting and still problems. I may after 50 years kiss you. goodbye tomorrow

Bell Canada sucks ***!! I told them I was in the hospital, twice, still suspend my account. Had/have hepatic encephalopathy. Legally could not pay them. Still want to screw me over for $1000 of there mistakes. FML (I did give them $200) @Bell

I love that when you have been in the hospital for a week, @Bell thinks its okay to call repeatedly. You will be paid when I'm not on heavy narcotics!!! Bruh 🤕🤕🤕#relax #Hospitalized @plute can you help a girl fend off bill collection?

@Bell top notch customer service just hang up after being on hold for an hour. Applause to you Bell

@Bell_Support intenet went down yesterday at 11, went back on during the night. Today its gone at 12. What the hell is going on

@Bell_Support it has now been 11.5 hours with no internet. I've sacrificed a day of work because yet again you can't get your 💩 together. You tell me 4pm it will be back on...I phone at 530pm you proceed to tell me 9pm. It's now 910pm were is my internet? #garbage

@Bell_Support after spending an hour with someone else in sales and getting a call back, monthly price just increased and still no resolution. #BellSmartHome fail! I would not recommend!! Even found out that my installation booked last week for this week was not properly set up!

So here’s a new one @Bell comes out, says they can’t install high speed but wants to be paid. When it was voiced that no service was actually provided they added more onto the bill @bellcanadalies #bellsucks

Pissed off at #Bell. Waiting for a service tech for the 3rd time. Who said #BellFibe (Fiber optic) service was reliable? @Bell_Support Even wrote an email to Blaik Kirby hoping for resolution!

So @Bell I Cant Belive your Staff told my Mother to come to the store for nothing. Risking covid to set up a line. And your staff didn't even care to hear the problem. As always pass off the call. It's someone else's problem. What a scam coustomer service really is.

Thank you Mystery @RogersHelps call agent from Barrie so @Bell_Support told my 80yo mom to come on down to switch from #rogers to #Bell staff told us they can't do it. Tried calling bell 7 times from the store. Hang ups wrong transfers. Wasted 5 hr. All it took was 2 call Rogers

@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

@Bell nothing can be easy with you. I got told if I purchase the pods (3) they would be bundled with our other bell items. Today I’m told I can get 2 and of course I’m being charged. Plus I waited on hold 30 minutes to find out why our highest level internet u offer is slow AF

Down again. I’d call but I just don’t have an hour of spare time to do my biweekly bell technical call. Rogers here I come. @Bell

@bell @CTV #SuperBowl broadcast in Canada over #fibe is more reason why I’m seriously considering leaving. Please air the big USA commercials. Repeating the regular everyday commercials sucks!!

@NDrules43 @Bell Are you watching Justified Netflix? I never missed it when it was on regular TV

@Bell_Support Yeah, tech support cleared the issue up for me, thank you

@Bell_Support I’ve already initiated a complaint with a ticket number. Isn’t the first time. Your company obviously doesn’t care. Also sends subcontractors who can’t speak English in Ontario. Wonderful double standard. 👏🇨🇦👍

@TorontoUltra @Bell @Activision your game is so ***. 2 dev errors and a recon drone glitch in finals costing people actual money. GGs all who played.

@Bell_Support The Bell customers @ 4164499839 have been without phone, internet or TV services since SUNDAY 4 DECEMBER - no technician, no help, just the runaround from "customer service agents." What gives? We need answers, we need SERVICE

@NBACanada @Bell Stop gassing a normal floater... treating him like a damn make-a-wish kid 😭

Hello @Bell recently I upgraded my device and got a new one from bell. The person from bell who was helping me over the phone told me that there will be a $50 processing fee on your bill but since you’re already a bell customer we can waive this off when the bill is generated but

@Bell_Support Discussed with Bell and if your modem does not cover your 2500+ sqft simple two storey home and Technical support advises to rectify the issue with pods then it’s a customer problem which customer needs to pay, since multiple factors affect Bell modem signals.

@Bell_Support I just need Bell position on this issue. I know Ivano Pirro has put a lot of efforts creating an excellent CXS structure but a response without logical answer was something not expected from Bell support. Feel free to see my account “b12lwm28”

@Bell_Support @Bell - How do you view when your modem leaves dead zones in a normal two storey home where Rogers works like a charm…. On top of it L3 confirms the issue, and then support tries to charge customers for wifi pod’s. Is this a service deficiency or an upsell?

@Bell_Support Reach out how? Are you saying to call the same customer service reps she has been calling for over four months?

@Bell_Support And incredibly all she ever wanted was for you to cancel the line. She wasn’t asking for money. She wasn’t asking for credit. Just to cancel the damn line! Now she’s giving her last dollars to settle her account to keep her phone active. Truly disgusting

@Bell_Support If you are truly sorry for this, you will clear the poor woman’s bill and allow her to start fresh. I mean, paying an average of $300 for the last ten years for cellphones, and then a home phone bill for 30 years plus? And not even help when her husband does? Kinda crazy