Bell Canada Outage in Orléans, Ontario

@Jennjo22 @Bell I called to cancel in July after finally getting in touch them but they did not cancel my service. I have been with them for over 10 years and all original equip and still paying exorbitant $ I hate the process of calling, they absolutely suck and cannot speak directly with mgt.

@Jennjo22 @Bell I believe you, I am having such a hard time with them. Tried to cancel but they still have not. Where to go? Any suggestions?

2/2 @Bell_Support Dear client I will make further attempts to reach you on 2021-10-23 & 2021-10-24. Regards, Serge xxxxxx Bell Customer Service #customerservicefail. Your lack of customer focused process continues to try to shift responsibility to act from you to the customer

@mooseandmen @Bell Can you send me a dm, i’ll call you. Happy to make a call with Bell but have to agree that this is below standards for service.

@Bell_Support More frustration & hours wasted with the lack of customer process! Please review ALL THE NOTES associated with my account. About to lose another customer along w/ me, cause ‘have a friend add me to their account’ should not be the answer for any ‘service provider’

Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

@Bell was on call with customer service and while I was on hold so analyst can pull up my records. She just hung up on my exactly 9PM! I understand we value our business hours but you can't just drop customers calls half way through! Truly pathetic service! #BellSupport #Bell

@Lanark911 @Bell Add in terrible TV as @BellFibe is the worst. Constantly freezes when watching on demand and I need to reboot my box once a week. Call Bell and it is always “a software problem”

@Bell I moved from Vanier which has 1.5GB to Ottawa South. 50MB IF I AM LUCKY and I am paying more for a slow garbage speed.

Never liked @Bell

I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?

@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Hey @Bell ! My husband in on the phone for almost 40 minutes to cancel his mobile line. Someone talk to him in less than 1 and a half minute, but as long as he said CANCELLATION he’s on hold. What a shame. @BellCanadaWatch

@Bell_Support 'Sorry and appolgize' are the 'Thoughts and prayers' of corporate give-a-****. ...ugh. #apathy 👍

@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.

@Bell_Support Ottawa outage? By the way, you offered to let me choose music on hold. Even better, allow us to choose silence. Also, “we appreciate your patience every minute” is the worst.

You know what I miss? UK phone plans. Cheap and reliable. Trying to set one up with @Bell_Support is actually laughable. The way they treat their “preferred customers” is appalling.

@bell_support Communication and services is not leaving a good impression.... no actual answer for an eta. Or what the reason is for the outage.

@ErinDurant42 yup ... and @Bell ****** up my internet, took me 2 hours to figure out how to tether my phone to my computer and tablet, by which time my phone was down to 15%, when I finally got through to them by phone THEY CUT ME OFF

@Bell_Support been out since 12:04 pm est. Is there an eta when service is going to be back up? Working from home is not working without internet...

@Bell Bell sucks, moving to @TELUS

@Bell has easily the worst customer experience of any company I have ever worked with.

Anyone thinking of switching to @bell simply don’t. Absolute worst service and customer service I’ve ever seen. Regret switching over to them.

My poor body took so much stress from my employer @bell all during a global crises. I am exhausted fighting bell who leads #MentalHealth but abuse their own employees. They investigated me, cut my benefits & put me in the hospital during pandemic alone #BellLetsTalk is a fraud

@Bell_Support Do me a solid broksi and stop calling me trying to sell me ****. I only have bell because it's the only internet available if I had other choices I would not be here LEAVE ME ALONE thanks

@Bell @Bell_Support Stouffville, On has a power outage and why is my Bell LTE mobile data is not working? I expected it to have no dependency on @HydroOne

@RogersHelps @Rogers just sent a dm too you too upgrade a device I have, get a up to date modem & and promos a 20+yr customer should be getting. I have a test at 3, I'm going for surgery & need this asap. Just did the "live chat" but it took FOREVER waiting. If no @Bell can 1/2

@JenInOntario @Bell Yes, but, can only transfer one service at a time. Or, the order was put in wrong. Maybe you wanted to cancel landline number, but RETAIN the other (ie. internet) services, and the order got messed up. Welcome to Bell. Bieneview Chez Bell.

@mikeystephens81 @Bell Yup. Switched to Rogers 5+ years ago and would never go back. @Bell is garbage.

@TekSavvyCSR @Bell_Support @RogersMediaPR Internet problems at home? Tech support... Bell: "F*** you, we bought the CRTC long ago." Rogers: *rrffg pht mmm...* (unintelligible due to horrible VOIP overseas) TekSavvy: "We're not ending this call until everything works, sir."