Cogeco Outage Report in Dancaster Courts, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Dancaster Courts, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Dancaster Courts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Cogeco
Cogeco is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (60%)
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TV (21%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dancaster Courts, Ontario
The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton and Dundas.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington |
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| Burlington |
TV | |
| Hamilton |
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| Dundas |
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| Burlington |
TV | |
| Hamilton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Dancaster Courts, Ontario
Latest outage, problems and issue reports in Dancaster Courts and nearby locations:
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Wayne Smith
(@ncfcwayne) reported
from
Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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Ann Cochren
(@anncochren) reported
from
Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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George Stroe
(@GeorgeStroe3) reported
from
Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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Tom Broen 🛤☘️
(@tombroen) reported
from
Hamilton, Ontario
@JohnFurrToronto @cogeco @BellFibe A friend of mine knows someone I’m not sure what the company is but the thing about Cogeco I hate is that they’re charging cable prices but they’re streaming service is terrible with hardly anything available. And if you live in lower Hamilton you can’t get Bell or Rogers
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Jimmy
(@jamesmccowell) reported
from
Hamilton, Ontario
@cogecohelps hey Cogeco, I believe there is an outage in Winona/Stoney Creek. No internet here. #cogeco
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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LotneyFrattelli
(@BFrattelli) reported
from
Hamilton, Ontario
@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Paul Short
(@new_perspective) reported
from
Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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Tom Broen 🛤☘️
(@tombroen) reported
from
Hamilton, Ontario
@JohnFurrToronto @cogeco @BellFibe Yes it’s interesting because when you go to the CTV app it will allow you to sign in with every other cable company in the country except Cogeco. Suggest a certain amount of contempt for their customers imho 😐
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Chan
(@jkgirlforever) reported
from
Hamilton, Ontario
@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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El Bruno @🇨🇦 #diversity and #AI at @msignite
(@elbruno) reported
from
Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
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Richard Whitlock
(@RichardWhitloc2) reported
from
Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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Theresa K Cahill
(@TheresaKCahill) reported
from
Burlington, Ontario
@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Dion Rodrigues
(@RodriguesDion) reported
from
Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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Jon O'Leary
(@oleary_rules) reported
from
Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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David Stinson
(@StinsonAnalytic) reported
@Mootz613 @cogeco Is it too much to ask that Kingston customers be given an expected date/time of service restoration? Or at least some sort of answer or acknowledgement? This really is a text book case of how not to handle outages.
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Jason Calderon
(@JasonCa47450102) reported
@cogeco What about the Hamilton, L8L area? Your website generates a new estimate for a fix every hour, lost service on the 23rd.. 🙃
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Bitzy
(@Bitzy_b) reported
@cogeco How come you led everyone in for 21hrs instead of just saying “its to unsafe to send out our technicians” absolute **** customer service. “Itll be an hr” - @cogeco when they havent even dispatched a single tech yet
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Alex Novosad
(@novosad_alex) reported
@cogeco day three of no internet. What are you doing to fix it?
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Nicholas
(@Chaosking243) reported
@cogeco The outage in my area has apparently been resolved for a few hours now but I’ve still got no internet. What’s going on?
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Nicholas
(@Chaosking243) reported
@cogeco Been without internet and tv since 8 AM on the 24th. It’s now 1AM on the 25th. The outage report is now just gone (which I’m not sure is better than just adding an hour every time like it was). Are there any updates?
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Adam
(@AdamMar46055757) reported
@cogeco can someone offer a real estimate for the outage in be smithville area… almost 24 hours now. I get there is a storm but it’s getting to be a bit much
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Nishant
(@nishantvatsal) reported
from
Niagara-on-the-Lake, Ontario
@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?
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Jay Dee
(@JayDeeWriting) reported
Cogeco’s revised their ‘resumption of service’ note about half a dozen times this morning-curious when the tv actually comes back on
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Pat Riley
(@PEPE4ff) reported
@Bell_Support Nothing to look into- I’ve used the virtual repair tool more times then I can count - I’ve been in chats with one of your service reps.. “it was an authentication issue” so they say and then back to losing internet and having to use my data … I’m just going to cogeco now