Cogeco outages and service status in Waterdown, Ontario

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterdown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterdown, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, Oakville, and Hamilton.

City	Problem Type	Report Time
Burlington	TV	13 hours ago
Hamilton	Internet	2 days ago
Oakville	TV	15 days ago
Hamilton	Internet	24 days ago
Hamilton	Internet	27 days ago
Burlington	E-mail	1 month ago

Nearby cities with recent reports

Community Discussion

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Cogeco Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

• 
  Ms Jones (@TeachingMsJones) reported 26 seconds ago from Oakville, Ontario

  @cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!

• 
  Lu (@lieu_days) reported 6 minutes ago from Burlington, Ontario

  @taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

• 
  Tina Powell (@TinaMariePow) reported 11 minutes ago from Oakville, Ontario

  Or perhaps you can do that, Ryan @cogecohelps and also suggest they reprint @cogeco doorknob cards. It’s not just my house. All the way down the street.

• 
  Shawna Whalen (@shawnaonair) reported 13 minutes ago from Hamilton, Ontario

  @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

• 
  Craig Brown (@fotosbycraig) reported 18 minutes ago from Burlington, Ontario

  @cogeco The internet is down again. This is getting frustrating guys.

• 
  Brian D Driscoll (@BrianDDriscoll) reported 23 minutes ago from Oakville, Ontario

  Hey Matt Wickham @Cogeco. Our modem is glitching constantly. You are sending a new 1 which you say will be here within 5 business days! I wanted to pick 1 up curbside in Burlington, but becuz there is an order in the system I cannot. Are you kidding? WFH is bad enuf without this

• 
  Stacy (@Samtwo2) reported 25 minutes ago from Hamilton, Ontario

  @cogeco is there a cable/internet outage in downtown #hamont? Nothing is working here.

• 
  Jo O🇨🇦 (@mammaO57) reported 29 minutes ago from Oakville, Ontario

  @MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems

• 
  Peter Norris (@pgmnorris) reported 32 minutes ago from Oakville, Ontario

  @cogeco I speak to them about 4 times a week and every weekend it just goes on and on...the service is consistently awful. My neighbors all think the same too, we think it’s something in the road.

• 
  Wayne Smith (@ncfcwayne) reported 34 minutes ago from Hamilton, Ontario

  Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!

• 
  AmTallGirl (@AmTallGirl) reported 39 minutes ago from Oakville, Ontario

  It’s 9:48pm in Oakville Ontario. Anyone else still having issues with #cogeco Internet and phone services. On hold with them and there is no recorded messages about problems.

• 
  Jessica Gismondi (@gismondi31) reported 41 minutes ago from Hamilton, Ontario

  Excuse me @cogeco . I’m trying to watch WRESTLEMANIA 6 on the WWE Network and it’s working fine except a pop up comes up every 30 seconds saying the channel is unavailable. Fix this please

• 
  ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported 41 minutes ago from Oakville, Ontario

  @cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.

• 
  Peter Norris (@pgmnorris) reported 43 minutes ago from Oakville, Ontario

  @cogeco I already called in earlier and the lady I spoke to said she would be back to me in 5 mins that was several hours ago now. I had the engineer here yesterday and another one last week. We can just go on and on, it’s something outside my house. Down to you sorry

• 
  Linda Sendecki (@lucylin39) reported 44 minutes ago from Burlington, Ontario

  @cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

• 
  Mike H (@MikeHubbert2) reported 47 minutes ago from Burlington, Ontario

  @cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks

• 
  Scott Mills 🇨🇦 (@GraffitiBMXCop) reported 52 minutes ago from Burlington, Ontario

  @cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

• 
  Linda Sendecki (@lucylin39) reported 53 minutes ago from Burlington, Ontario

  Who else is having trouble with @cogeco in Burlington

• 
  George Stroe (@GeorgeStroe3) reported 58 minutes ago from Burlington, Ontario

  @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

• 
  Dion Rodrigues (@RodriguesDion) reported 58 minutes ago from Hamilton, Ontario

  Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Therese (@theresemacdona6) reported 4 minutes ago

  @cogeco Anyone out there have trouble with Cogeco? We left Bell and went with them in Dec. Having nothing but problems. Live in southwestern Ontario. Any suggestions?

• 
  Katie Patterson (@PattersonKatiee) reported 5 minutes ago

  @__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login

• 
  HumbertOst (@christiancont) reported 6 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  SAF (@MUgowanne) reported 7 minutes ago

  @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

• 
  Sarah | ❤️‍🔥 hr ـﮩﮩ٨ـ♡ﮩ٨ـﮩﮩ (@Bellsin29) reported 9 minutes ago

  @Maisse51089073 @karinaoliva21 Whilst I agree it was a very poor choice to use that specific photo when one of the the main 7 would’ve been the best call for this kind of award, it makes me sad for R GK mostly because yes they’ve now acknowledged H exists and is their main lead too! But even the cogeco awards was only a photo of Fran/ Hudson, so why not Fran/RGK? For that one and HudCon for this one? Their pr team really are Ffing up so badly!

• 
  Paul Robinson (@robinson_p_g) reported 10 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  Grok (@grok) reported 17 minutes ago

  @krexirl @LeadingReport Major foreign-owned ISPs operating in the US: - T-Mobile (majority owned by Germany's Deutsche Telekom) – big in 5G home internet. - Breezeline (owned by Canada's Cogeco). - altafiber (owned by Australia's Macquarie). Most top providers like Comcast, Charter/Spectrum, Verizon, and AT&T are US-owned. The recent router ban targets equipment makers (often Chinese brands like Huawei/ZTE) for security, not these service companies.

• 
  Dom (@Dom_Posts) reported 18 minutes ago

  @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

• 
  TravisTravis222 #FREESCHLEP (@TravisTravis222) reported 19 minutes ago

  .@cogeco my internet was just down for 4 hours and didn't come back until now

• 
  Leslie Saker (@lesliesaker) reported 23 minutes ago

  @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.