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Cogeco

Cogeco outages and service status in Waterdown, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Waterdown, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterdown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterdown, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, Oakville, and Hamilton.

CityProblem TypeReport Time
Burlington TV 23 days ago
Hamilton Internet 24 days ago
Oakville TV 1 month ago
Hamilton Internet 2 months ago
Hamilton Internet 2 months ago
Burlington E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    @cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

  • colly_mitch
    Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario

    @cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?

  • MikeHubbert2
    Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.

  • gordsmith92
    Gord Smith (@gordsmith92) reported from Hamilton, Ontario

    @cogeco outage in Waterdown On messing up game 5. Really would like to watch it on my TV instead of on my phone. Fix it!!

  • msouza3d
    Marcelo Souza ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ”ฌ๐Ÿงช (@msouza3d) reported from Oakville, Ontario

    Years using internet services in two different countries and the guys from @cogeco and support team has the best customer service until now so far !

  • 1965CJW
    Hockey and me.๐Ÿ’๐Ÿฅ…๐Ÿ‡จ๐Ÿ‡ฆ (@1965CJW) reported from Hamilton, Ontario

    Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

  • S2andrus
    Sean Andrus (@S2andrus) reported from Hamilton, Ontario

    @cogeco @cogecohelps No internet....again. Whatโ€™s the scoop? No outage ticket published!

  • TinaMariePow
    Tina Powell (@TinaMariePow) reported from Oakville, Ontario

    Or perhaps you can do that, Ryan @cogecohelps and also suggest they reprint @cogeco doorknob cards. Itโ€™s not just my house. All the way down the street.

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

  • MorphPlays
    professormorphplays (@MorphPlays) reported from Oakville, Ontario

    @cogeco what the hell are you guys doing, our internetโ€™s down and when I call customer service it says โ€œwelcome to URL Adamโ€™s 31 โ€œ and then dead air for 20 minutes? Why is your internet constantly going out when we have the fastest modem you have

  • TinaMariePow
    Tina Powell (@TinaMariePow) reported from Oakville, Ontario

    @cogecohelps Not impressed Ryan @cogecohelps Your associates usually private message people, so they can actually help them. I have reported this three times. I have done my duty. How about you. @cogeco

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    Please @cogeco @cogecohelps post outage updates here.

  • jvberg
    Justin Vandenberg (@jvberg) reported from Burlington, Ontario

    @cogeco any issues reported in Burlington? Cable and Internet are out ๐Ÿ˜ž #NFLSunday

  • MikeHubbert2
    Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks

  • GraffitiBMXCop
    Scott Mills ๐Ÿ‡จ๐Ÿ‡ฆ (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

  • rjp3131
    R J P (@rjp3131) reported from Hamilton, Ontario

    @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

  • rgordom15
    bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco. Hoping someone can help with my billing. Just sent a dm

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says โ€œthis channel available shortlyโ€, also another box doing same thing but I shut off for 2 mins it comes back

  • AJugloff
    AlexJugloff. (@AJugloff) reported from Hamilton, Ontario

    @cogeco is there an internet problem in upper Stoney creek ??

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • camwilsonmusic
    Cam Wilson (@camwilsonmusic) reported

    @cogecohelps @Amanda90097805 Cogeco, Write something original. Did you have AI make up your service pricing as well?

  • tattooPeel
    Erik Boivin (@tattooPeel) reported

    Why would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!

  • rraj2k12
    Shan Kumar ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ๐Ÿ‡จ๐Ÿ‡ฆ (@rraj2k12) reported

    @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

  • notsobigkahuna
    Alfred E. Newman (@notsobigkahuna) reported

    Cogeco doesnโ€™t help.

  • Dom_Posts
    Dom (@Dom_Posts) reported

    @MinorityFinge @blunt_always @andyalbertan For 1Gbs internet with Bell my family was at one point being quoted 112$ ans that was in the full bundle. Cogeco gave us 50$ for the same thing. Bell has better infrastructure but if a new customer goes to get their 1Gbs it only costs about 60$. Both have discount brands

  • danmearle
    Dan Earle he/him (@danmearle) reported

    @cogeco what is up with service outages today in Georgetown/Halron Hills? I get there was a storm yesterday, but what is the cause for the outage today? Itโ€™s just came back, but was out for over an hour.

  • GaryvanR
    GvR ๐Ÿ Vive le ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฌ๐Ÿ‡ฑ ๐Ÿ‡ฉ๐Ÿ‡ฐ (@GaryvanR) reported

    @cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"

  • rraj2k12
    Shan Kumar ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ๐Ÿ‡จ๐Ÿ‡ฆ (@rraj2k12) reported

    @cogeco @cogecohelps Is Epico down ? None of the channels are connecting. Internet and home phone is functioning. Have reset the modem a few times already ?

  • Dom_Posts
    Dom (@Dom_Posts) reported

    @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

  • quietlybless
    Norm (@quietlybless) reported

    I thought @cogeco was the absolute worst service. I got suckered into it when I moved (not much competition) and got cogeco/epico. Epic fail. My advice people. expensive service. bad service. Patronizing customer service. stay away. @CTVWindsor