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Cogeco outages and service status in Waterdown, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Waterdown, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterdown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterdown, Ontario

The most recent Cogeco outage reports came from the following cities: Oakville, Hamilton, and Burlington.

CityProblem TypeReport Time
Oakville Phone 27 days ago
Hamilton TV 1 month ago
Burlington TV 1 month ago
Burlington TV 1 month ago
Burlington TV 3 months ago
Hamilton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • gismondi31
    Jessica Gismondi (@gismondi31) reported from Hamilton, Ontario

    Excuse me @cogeco . I’m trying to watch WRESTLEMANIA 6 on the WWE Network and it’s working fine except a pop up comes up every 30 seconds saying the channel is unavailable. Fix this please

  • PeggyChapman16
    Peggy Chapman (@PeggyChapman16) reported from Hamilton, Ontario

    @chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.

  • connjohnolly
    John Connolly (@connjohnolly) reported from Hamilton, Ontario

    @HWDSB @cogeco has another major outage.

  • AndrewWahl
    Andrew (@AndrewWahl) reported from Hamilton, Ontario

    Hey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH

  • msouza3d
    Marcelo Souza 🇧🇷🇨🇦🔬🧪 (@msouza3d) reported from Oakville, Ontario

    Years using internet services in two different countries and the guys from @cogeco and support team has the best customer service until now so far !

  • elbruno
    El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

  • HungryHamOnt
    Hungry in the Hammer Adjacent (@HungryHamOnt) reported from Burlington, Ontario

    @cogeco Thanks! Your website was showing the outage, so that is really weird! It came back up at about 2:15 pm.

  • RodriguesDion
    Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario

    Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

  • anncochren
    Ann Cochren (@anncochren) reported from Hamilton, Ontario

    @LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...

  • AndrewWahl
    Andrew (@AndrewWahl) reported from Hamilton, Ontario

    @cogeco hey our network is down again. At least the third time in a week. What’s up?

  • patricecastagne
    Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @hudsonsbay you are not the company you use to be!!!! You just lost my $500+order and will be closing my account. You are as difficult to deal with as @cogeco - you share the same customer service traits!!!! Moving on!!!!

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    @cogeco, the Food Network channel is unwatchable due to freezing and pixelation and has been for several weeks now. Can you please place a credit on my account because of this? I'm paying for something I can't watch, frustrating!

  • krystin_lee
    Krystin Lee (@krystin_lee) reported from Oakville, Ontario

    @cogeco Spotty service for weeks, a 24 hour outage on weekend and my internet is out again. Dare I say it’s time to return to Bell?!?? This is insanity!

  • rgordom15
    bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco never mind got it to work

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • ricardomwagner
    Ricardo Wagner (@ricardomwagner) reported from Oakville, Ontario

    @cogecohelps @rivermeredith Acquired Cogeco last Sunday. This is the third outage in 5 days. I need to guess and search for information, you don’t take calls... this is an absurd.

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

  • jdeq
    Jerry DeQuetteville (@jdeq) reported from Burlington, Ontario

    . . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rolomite
    Rolomite (@rolomite) reported

    Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

  • LeanneVanoostv1
    Leanne Vanoostveen (@LeanneVanoostv1) reported

    @cogecohelps We have had very bad and sometimes no internet for the last month or more. Multiple calls to cogeco. We were told to change out the modem. We did that. Followed all cogeco instructions. Others on our street have had the same problems.

  • Allan_Gao12
    Allan Gao (@Allan_Gao12) reported

    @cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?

  • obinson
    O'bs 🇨🇦 (@obinson) reported

    Cogeco went down, others are over loaded as people grab hotspots. Or so someone posted on here.

  • adrenalinehooks
    Sport Junkie (@adrenalinehooks) reported

    @cogeco let's get this issue with Sportsnet fixed!! I am paying for a service and not able to see the game this afternoon!!

  • endofsuburbia
    end-of-suburbia Silverthorn (@endofsuburbia) reported

    @itsterki @MikeDoris @cogeco At least I could get my work done, meet my deadline tonight, and impress my client. Unless you have a better solution.

  • ragell
    rae ann asselin (@ragell) reported

    @cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this

  • Maple_Leaf_Fan
    Maple Leaf Fan (@Maple_Leaf_Fan) reported

    @KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved