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Cogeco

Cogeco outages and service status in Waterdown, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Cogeco generated 1 outage signal in the last 24 hours around Waterdown, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Jun 14, 7:15 PM EDT.
  • 60% Internet (60%)
  • 40% TV (40%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterdown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Cogeco

Cogeco is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waterdown, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, Oakville, and Hamilton.

CityProblem TypeReport Time
Burlington TV 23 minutes ago
Hamilton Internet 1 day ago
Oakville TV 14 days ago
Hamilton Internet 23 days ago
Hamilton Internet 26 days ago
Burlington E-mail 1 month ago

Nearby cities with recent reports

Burlington

1 recent signals

23 minutes ago
Hamilton

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

  • RichardWhitloc2
    Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • rgordom15
    bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco never mind got it to work

  • kshipway
    Karen Shipway (@kshipway) reported from Oakville, Ontario

    @cogeco Why is my internet down?

  • Caramializ
    Cara Cameron (@Caramializ) reported from Hamilton, Ontario

    @cogeco experiencing some internet outage in the L8L area this morning. Tried resetting the modem and still no signal.

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • JeffBoulton
    Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • fotosbycraig
    Craig Brown (@fotosbycraig) reported from Burlington, Ontario

    @cogeco The internet is down again. This is getting frustrating guys.

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Anyone else's @cogeco cable and internet down in #HamOnt?

  • peter_vk
    Peter Vander Klippe (@peter_vk) reported from Hamilton, Ontario

    @ajvalenc @cogeco Might be related to the power outage?

  • TinaMariePow
    Tina Powell (@TinaMariePow) reported from Oakville, Ontario

    @cogecohelps Not impressed Ryan @cogecohelps Your associates usually private message people, so they can actually help them. I have reported this three times. I have done my duty. How about you. @cogeco

  • StucastleUtd
    Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • rgordom15
    bob gordon (@rgordom15) reported from Burlington, Ontario

    anyone know of good inexpensive internet. I use Cogeco for internet but I am trying to help someone out Not sure. My phone is with @virginmobilecan but I think they can be costly..

  • patricecastagne
    Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @hudsonsbay you are not the company you use to be!!!! You just lost my $500+order and will be closing my account. You are as difficult to deal with as @cogeco - you share the same customer service traits!!!! Moving on!!!!

  • PeggyChapman16
    Peggy Chapman (@PeggyChapman16) reported from Hamilton, Ontario

    @chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.

  • 1965CJW
    Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported from Hamilton, Ontario

    Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    Please @cogeco @cogecohelps post outage updates here.

  • TinaMariePow
    Tina Powell (@TinaMariePow) reported from Oakville, Ontario

    Or perhaps you can do that, Ryan @cogecohelps and also suggest they reprint @cogeco doorknob cards. It’s not just my house. All the way down the street.

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco I already called in earlier and the lady I spoke to said she would be back to me in 5 mins that was several hours ago now. I had the engineer here yesterday and another one last week. We can just go on and on, it’s something outside my house. Down to you sorry

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • tattooPeel
    Erik Boivin (@tattooPeel) reported

    IM SO PISSED OFF AT GITHUB the copilot they offer with no protection to users is badly corrupted! destroyed and creates viruses in my networks killed 2 modems from cogeco and 15 pcs in one go! AI is bad! it can kill us before we even realise there was a problem

  • Debstermistress
    THE Debster Mistress 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 🖤 (@Debstermistress) reported

    @cogeco is saying there’s been a fibre cut in the #Burlington area and working towards a fix by 3:26 AM April 13!!!!!!!! Not good enough sons.

  • TheTerribleHook
    The Terrible Hook (@TheTerribleHook) reported

    @cogecohelps Guests asking for their own cart in a full service hotel is definitely at the top of the list. When you're on vacation you're supposed to avoid physical labour - but these people don't get it, and they have a hissy fit. #Cogeco

  • notsobigkahuna
    Alfred E. Newman (@notsobigkahuna) reported

    Cogeco doesn’t help.

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • Tedbits
    Ted McIntyre (@Tedbits) reported

    So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.

  • Cricrifi
    Cris (@Cricrifi) reported

    Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

  • RealStevieJames
    RealStevenJames (@RealStevieJames) reported

    @cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!

  • John_Bug
    John Bugailiskis (@John_Bug) reported

    Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?