Is Cogeco having an outage in Waterdown, Ontario?

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

 No problems detected at Cogeco

Cogeco in Waterdown, Ontario problems in the last 24 hours

Cogeco Outage Chart in Waterdown, Ontario

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (48.98%)
  • TV (25.51%)
  • E-mail (8.16%)
  • Total Blackout (6.12%)
  • Phone (6.12%)
  • Wi-fi (5.10%)

Cogeco Outage Map Near Waterdown, Ontario

The most recent outage reports and issues originated from Oakville, Burlington, Hamilton, Stoney Creek, Dundas, Albion Falls, Waterdown, Westdale, Ancaster, and Appleby.

Cogeco in Waterdown, Ontario Comments

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Cogeco Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown, Ontario and nearby locations:
  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @CRTCeng hello, things are not well in Cogeco land. Only game in town in Burlington thanks to your policies. When was the last time you called Cogeco customer service and been on hold for more than 30 minutes? They have a pre recorded message, been like this for over 6 months....

  • Cartertwits
    Doug Carter (@Cartertwits) reported from Oakville, Ontario

    Hey @cogeco there is an outage in my bank account, try giving me a call to get my money but there will be a 40 minute wait. Have you tried to turn yourself off and back on again? Your service is garbage!

  • fschmitt2
    Schmitt foundation H (@fschmitt2) reported from Hamilton, Ontario

    When I cancelled my services, they sent me an email that I was totally paid up now they are sending me bills again, anyone considering Cogeco consider this you cannot cancel with them without penalizing you!,,

  • racabal
    Rod (@racabal) reported from Oakville, Ontario

    @cogecohelps When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

  • racabal
    Rod (@racabal) reported from Oakville, Ontario

    @cogecohelps Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

  • racabal
    Rod (@racabal) reported from Oakville, Ontario

    @cogeco When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

  • racabal
    Rod (@racabal) reported from Oakville, Ontario

    @cogeco Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco What about the waiting time when calling customer service? Waiting time exceeds 30 minutes? And you call this customer service? In Canada?!

  • stephen_bieda
    Stephen Bieda (@stephen_bieda) reported from Hamilton, Ontario

    @cogecohelps Cogeco internet is down in Winona - Nanaimo Cres & Montreal Circle

  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco customer service continues to be hard to reach with waiting times exceeding 30 minutes. They’ve been upgrading their billing systems for more than 6 months now. Thank you CRTC for supporting cable company monopoly in Canada, we are all suffering the consequences

  • BeemerWes
    Wes Beemer (@BeemerWes) reported from Burlington, Ontario

    @cogeco service doesn’t work ...

  • RodriguesDion
    Dion Rodrigues (@RodriguesDion) reported from Burlington, Ontario

    @KarenLDenomme @cogeco That’s exactly why I had to call them too, 3 months ago... sadly I’ve never been billed right once since!! Absolutely outrageous.

  • kshipway
    Karen Shipway (@kshipway) reported from Oakville, Ontario

    @cogeco you’re internet has been awful lately. So damn slow!

  • bkosta
    Brent Kosta (@bkosta) reported from Hamilton, Ontario

    @Keyte17 @cogeco Cogeco has put me on hold for over an hour 3 or 4 times. They simply do not see it as a priority to answer to their clients. I cancelled my service. Apparently they feel having the recording of “Longer than expected call volumes” washes their hands clean of any customer support.

  • Lennoxoxox
    Lennox T (@Lennoxoxox) reported from Hamilton, Ontario

    @cogecohelps And please note in my original tweet I already said I tried to reach out to your support - and they would not help! I’m absolutely astounded at this poor Cogeco service. Where is your responsibility?

  • michellehegge
    Michelle Hegge (@michellehegge) reported from Burlington, Ontario

    @cogecohelps my cogeco email isn’t working and can not connect via webmail either. Is there currently an issue?

  • Coco_LeBouche
    Junie B. Jones (@Coco_LeBouche) reported from Oakville, Ontario

    Hello @cogeco I have spent over 2 hours calling in the 2 days. You cancelled my service early and I am STILL without any internet/phone/TV

  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco account suspended for 3 weeks while I was on vacation. First call while in Europe, agent very argumentative and not looking listening. Came back, takes me 4 calls to technical support to unlock the account. Trying to make sense of it from a technical point of view

  • AmandaCMoco
    Amanda Moco (@AmandaCMoco) reported from Oakville, Ontario

    @CogecoBusiness Solution after 3 hours on hold: wait 2 weeks for a tech to come fix an error that your company made also I will be charged for that technicians service call. Great Customer Service Cogeco you should be so proud!!! #NOT

  • RodriguesDion
    Dion Rodrigues (@RodriguesDion) reported from Burlington, Ontario

    . @cogeco @cogecohelps you’ve billed me wrong again this month - that’s 3 months in a row, for a service I waited 2 hours on hold to cancel in JUNE! Get it together. I refuse to pay this bill until you rectify this issue and properly charge me. Cut me off, I’ll go to @Bell

  • lkoster
    Lisa Koster (@lkoster) reported from Burlington, Ontario

    @cogecohelps I subscribe to Cogeco on-demand service and have never had a problem watching anything before. I have one season of Homeland where it is telling me I need to upgrade to watch. I’m confused. I already subscribe to on demand? Why would this one season not work?

  • Bing0Buddy
    Bingo Buddy (@Bing0Buddy) reported from Oakville, Ontario

    @BeLeafNation @cogecohelps We are also thinking of cancelling with @cogeco as the Retention Department refused to give the same loyalty rate as last month. What is the procedure in the store to cancel?

  • O2BCool2
    John M. Campbell (@O2BCool2) reported from Westdale, Ontario

    We’ve been living these issues with @cogecohelps @cogeco the past 3 weeks with no end in sight.

  • O2BCool2
    John M. Campbell (@O2BCool2) reported from Hamilton, Ontario

    @cogeco @cogecohelps 12:47 pm call was picked up. Technical line but our question was about TiVo which he can’t help with...back on hold...

  • O2BCool2
    John M. Campbell (@O2BCool2) reported from Hamilton, Ontario

    Hey @cogeco @cogecohelps how long should we expect to be on hold when we call customer service? 25 mins and counting...

  • THEMikeGarrett
    Mıκε Gαяяεтт (@THEMikeGarrett) reported from Oakville, Ontario

    @cjuned81 @cogeco They all suck so bad. Good luck with Bell and their offshore non existent cx service.

  • IrishmanShaner
    Shane Kennedy 👨🏼‍🍳 (@IrishmanShaner) reported from Hamilton, Ontario

    Asking for support from @CarmatTheSpec & @ConsumerSOS - Cogeco can’t get their systems fixed & many of Hamilton area customers are weeks/months without internet. Cogeco told me they can’t help as I’m not a customer however my provider uses Cogeco’s infrastructure & technicians...

  • T_Brophy
    Todd Brophy (@T_Brophy) reported from Oakville, Ontario

    @cogecohelps Is Internet down in Oakville? Been down for me for past 20 mins. Rebooted Cogeco router but still offline. 30 min wait for call centre support. Checking website on mobile not showing outage. And yes, bill is paid is current :)

  • rockstar__sean
    Sean Donnelly (@rockstar__sean) reported from Burlington, Ontario

    Let’s see how well social media works? Listening to my mother call Cogeco customer service insulted by Andrew employee #2270 when all she wanted was an explanation as to why her bill had doubled from month to month. Cogeco employees need a lesson in customer service. Disgusting!!

  • security32811
    Strategic K9 Service (@security32811) reported from Burlington, Ontario

    @cogecohelps what happened to Cogeco??? Used to be an awesome service... now, not so much

  • ShelleyWeichel
    Shelley Weichel (@ShelleyWeichel) reported from Oakville, Ontario

    In desperation, using hotspot data on Rogers phone to get internet. So...now paying Rogers to get Cogeco service #1forthepriceof2 @cogecohelps FIX YOUR BUSINESS OR GET OUT OF IT!!!!! #willnotpay

  • tls1978
    Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Hamilton, Ontario

    @sio1527 @cogecohelps good luck getting help. i just switched to cogeco on may 13. had had NOTHING but trouble. actually thinking of going back to bell. they’re expensive, but at least they answer the phone and provide customer service in a reasonable amount of time!

  • ceoterrio
    Chris Terrio (@ceoterrio) reported from Oakville, Ontario

    @cogeco are the worst at Customer Service and have the poorest fiber technology. Told me I will have no cable feed until June 11th. Sending students door to door to try and upsell in Oakville, Ontario......hello Bell.....can you you do better?

  • Rawrbmb
    Rawrbmb (@Rawrbmb) reported from Burlington, Ontario

    @TekSavvyCSR any issues cogeco cable in the Burlington Area

  • whds1
    Wendy (@whds1) reported from Burlington, Ontario

    @CHCHTV Do you have a reporter that needs a story?? Look into @cogecohelps @cogeco No internet or cable for many customers for over a month. CEO steps down??

  • whds1
    Wendy (@whds1) reported from Burlington, Ontario

    @COGECO SUCKS. THEIR MOTTO SHOULD BE “Charging More and Servicing Less”.

  • Ben_itt
    Ben (@Ben_itt) reported from Oakville, Ontario

    @cogecohelps, @cogeco, if the bill is +$200 for all three, how much more for 1 more @TSN_Sports channel that would have relevant sports on it? You are the worst telecom coming in the nation. You know oakville and Burlington elderly don’t question the bills but millennials do!

  • jondeli78
    Jonathan (@jondeli78) reported from Hamilton, Ontario

    @fightnet not working on cogeco. No fights are on

  • tls1978
    Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Oakville, Ontario

    @cogecohelps @cogeco i dm’d my acct #. can u plz tell me the date my new customer contract came into effect? i can’t access my email easily because i have no wifi. can’t do anything that requires the internet because i have almost zero speeds. #nointernet #cogeco #telecommunications #HamOnt

  • tls1978
    Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Hamilton, Ontario

    @cogecohelps i’m a brand new #cogeco customer. just installed 2day. netflix either takes 4ever 2 load, or won’t load @ all. if it does, the pic is grainy & it keeps buffering. also, trying 2 log in 2 tivo app & it says i must b subscribed. not off 2 a very good start.

  • Jocelyn95990022
    Jocelyn (@Jocelyn95990022) reported from Oakville, Ontario

    @cogecohelps Two weeks and Cogeco Cable has done nothing to help to restore my internet service. As a single mother with voip calling services this is a total disaster !

  • Jocelyn95990022
    Jocelyn Stephenson (@Jocelyn95990022) reported from Oakville, Ontario

    Two weeks and Cogeco Cable has done nothing to help to restore my internet service. As a single mother with voip calling services this a total disaster !

  • Jocelyn95990022
    Jocelyn Stephenson (@Jocelyn95990022) reported from Oakville, Ontario

    @cogeco It’s been 13 days so far that I haven’t had any internet service

  • security32811
    Strategic K9 Service (@security32811) reported from Hamilton, Ontario

    @cogecohelps @cogeco what happened to the service we became used to... now missed appointments and hard to reach

  • jamesdmthomas
    James Thomas (@jamesdmthomas) reported from Hamilton, Ontario

    @cogeco We HAD cable and internet for about an hour... it's gone again in central Hamilton. I understand issues but it WAS working.Any word or update?

  • Andrew135790
    Andrew C. Dyer (@Andrew135790) reported from Hamilton, Ontario

    @cogeco @cogecohelps how are you going to have my net working for 2 hours after 3 days with no net, then fuck it up again... teasing like that is evil and you should feel horrible.

  • mchevalier_TD
    Matt Chevalier (@mchevalier_TD) reported from Burlington, Ontario

    @cogeco @cogecohelps Still no service in Elizabeth gardens in Burlington!

  • denisepala
    Denise pala (@denisepala) reported from Oakville, Ontario

    @cogecohelps Thanks , however That wasn’t the problem at all, it was on your end , cogeco tech support had to initialize it from their end , all fixed, a bit of a wait ( 1 hr) to get through , but it was fixed only by tech support , not “resetting” the modem, or the outage , all is good

  • mcvcomms
    Elizabeth Plouffe (@mcvcomms) reported from Burlington, Ontario

    @cogeco @cogecohelps Hi @cogecohelps - my area never lost power and no internet since yesterday at 6pm. According to @burlingtonhydro map, all is well in Mohawk Gardens. Any ideas?

  • Jocelyn95990022
    Jocelyn Stephenson (@Jocelyn95990022) reported from Oakville, Ontario

    @cogeco still no service since Friday at midnight! Not impressed with the lack of customer service!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • davidcouvier
    Dave (@davidcouvier) reported

    So @cogeco I need your help with understanding why my bill is now going up AGAIN!?!?!?! Seems like you're upping rates every other year, why is that? I feel like you are part of Bell , I thought you were for the people to provide high quality inexpensive services, what happened?

  • mini2z
    mini2z 💜 Kristin (@mini2z) reported

    Seriously @cogeco what’s the problem with all the freezes and flashes on ALL @TiVo taped and live programs?

  • JoeCrawfordLive
    Joe Crawford (@JoeCrawfordLive) reported

    .@cogecohelps Rates going up as of Nov 15th! Maybe they should worry about getting better service and work properly before raising prices on their crappy service. Guess I’ll be getting rid of my Cogeco in another month!

  • SylviaRoach
    Sylvia Roach (@SylviaRoach) reported

    So frustrated with #Cogeco. No wifi or TV. Called 4 times said 'We r working on it!'. #cogecohelp nothing...help@

  • xXIn2DeepXx
    knowledgep (@xXIn2DeepXx) reported

    @cogeco raising rates but you can't even provide the advertised speed or a consistent network with minimal disconnects. I'll be gone in November...

  • lumsays
    Pat (@lumsays) reported

    @cogeco Staff at post office told me this morning that they have resolved their issues.

  • bethanyfrances
    bethanycairns (@bethanyfrances) reported

    Dear @cogeco as a new customer, I'm very disappointed in your customer service. Our new TiVo was installed over a month ago and never worked! I have been on the phone with your IT department every day since, with no solution in sight. Will be cancelling if not fixed asap!

  • slross1234
    Stephen Ross (@slross1234) reported

    @cogeco 75 minutes waiting in your que to get answered, finally an agent answers and promptly hang up on me #badcustomerservice

  • Jane1456
    Jane (@Jane1456) reported

    @cogecohelps @barbpasqualini Hi. Cogeco internet is down in Glen Williams. Do you know when it will be restored?

  • Sidular
    Sidular (@Sidular) reported

    I've apparently used 1.7TB of bandwidth this month. Sure glad @cogeco has unlimited internet! (seriously, why are games getting so damn big?)