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Cogeco outages and service status in Stoney Creek, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Stoney Creek, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received Jun 14, 7:15 PM EDT.
  • 50% Internet (50%)
  • 25% E-mail (25%)
  • 25% TV (25%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stoney Creek, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, West Lincoln, and Hamilton.

CityProblem TypeReport Time
Burlington TV 6 days ago
Hamilton Internet 7 days ago
West Lincoln E-mail 8 days ago
Hamilton Internet 29 days ago
Hamilton Internet 1 month ago
West Lincoln Internet 1 month ago

Nearby cities with recent reports

Burlington

1 recent signals

6 days ago

Community Discussion

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Cogeco Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • peter_vk
    Peter Vander Klippe (@peter_vk) reported from Hamilton, Ontario

    @ajvalenc @cogeco Might be related to the power outage?

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.

  • colly_mitch
    Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario

    @cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?

  • LadySelenaIsara
    Lady Selena Isara (@LadySelenaIsara) reported from Hamilton, Ontario

    @cogeco OMG I am sooo glad I got rid of your service! I will NEVER come back. A man who said he was from Cogeco with a badge which I said I could make that, he wanted the boxes back, he said I’m going to waste his time coming back I said that’s fine I have the labels from

  • new_perspective
    Paul Short (@new_perspective) reported from Hamilton, Ontario

    With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl

  • elbruno
    El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    @cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

  • jimbri
    Brian Carvalho (@jimbri) reported from Hamilton, Ontario

    @cogeco wifi down again in Stoney creek. There better be some credits on next billing for all this inconvenience

  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

  • JeffBoulton
    Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • KatGrrrrrl
    Kat (@KatGrrrrrl) reported from Burlington, Ontario

    @cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • StucastleUtd
    Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • fbmaas
    Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • fotosbycraig
    Craig Brown (@fotosbycraig) reported from Burlington, Ontario

    @cogeco The internet is down again. This is getting frustrating guys.

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

  • connjohnolly
    John Connolly (@connjohnolly) reported from Hamilton, Ontario

    @HWDSB @cogeco has another major outage.

  • jamesnorthgs
    jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario

    @cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting

  • RyanRuffy
    CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • rgordom15
    bob gordon (@rgordom15) reported from Burlington, Ontario

    anyone know of good inexpensive internet. I use Cogeco for internet but I am trying to help someone out Not sure. My phone is with @virginmobilecan but I think they can be costly..

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RickL77253254
    RickL (@RickL77253254) reported

    @cogeco @cogeco Could you please have your sales folks stop knocking on my door constantly? I got rid of Epico because it is the worst streaming service ever. I hear it is not improved.

  • tattooPeel
    Erik Boivin (@tattooPeel) reported

    @cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!

  • PeterHRatcliffe
    Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported

    @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

  • jasalazar01
    José Salazar (@jasalazar01) reported

    Hi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.

  • hvacgineering
    HVACgineering (@hvacgineering) reported

    @ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • _nekojima_
    nekojima (@_nekojima_) reported

    @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

  • TheTerribleHook
    The Terrible Hook (@TheTerribleHook) reported

    @cogecohelps Guests asking for their own cart in a full service hotel is definitely at the top of the list. When you're on vacation you're supposed to avoid physical labour - but these people don't get it, and they have a hissy fit. #Cogeco

  • Goddamngreek1
    Goddamngreek (@Goddamngreek1) reported

    @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

  • DogLifeOntario
    Bob (@DogLifeOntario) reported

    .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!