Cogeco outages and service status in Stoney Creek, Ontario
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Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Stoney Creek, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and TV.
- E-mail (33%)
- Internet (33%)
- TV (33%)
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stoney Creek, Ontario
The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, West Lincoln, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington
|
TV | 24 days ago |
|
Hamilton
|
Internet | 25 days ago |
|
West Lincoln
|
26 days ago | |
|
Hamilton
|
Internet | 2 months ago |
|
Hamilton
|
Internet | 2 months ago |
|
West Lincoln
|
Internet | 2 months ago |
Community Discussion
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Cogeco Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Jennifer Gould (@msjengould) reported from Hamilton, Ontario@cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.
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Lu (@lieu_days) reported from Burlington, Ontario@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.
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Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario@cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON
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Brian Carvalho (@jimbri) reported from Hamilton, Ontario@cogeco wifi down again in Stoney creek. There better be some credits on next billing for all this inconvenience
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Hungry in the Hammer Adjacent (@HungryHamOnt) reported from Burlington, Ontario@cogeco Thanks! Your website was showing the outage, so that is really weird! It came back up at about 2:15 pm.
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Jerry DeQuetteville (@jdeq) reported from Burlington, Ontario. . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.
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Devyn Farrugia (@devynfarrugia) reported from Burlington, Ontario@cogecohelps @cogeco Internet down again. 2nd time this week. Time to switch providers 💩
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Lady Selena Isara (@LadySelenaIsara) reported from Hamilton, Ontario@cogeco OMG I am sooo glad I got rid of your service! I will NEVER come back. A man who said he was from Cogeco with a badge which I said I could make that, he wanted the boxes back, he said I’m going to waste his time coming back I said that’s fine I have the labels from
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jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario@cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting
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Dion Rodrigues (@RodriguesDion) reported from Hamilton, OntarioCouldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.
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Eduardo Mejia (@edumejiac) reported from Burlington, Ontario@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Jeff Boulton (@JeffBoulton) reported from Hamilton, OntarioWhile it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.
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Peggy Chapman (@PeggyChapman16) reported from Hamilton, Ontario@chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.
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Mark D. McGuire (@MarkMcGuireD) reported from Burlington, Ontario@cogeco Thank you 🙏 I use Cogeco internet and enjoy your service. Otherwise I don’t get why Cogeco contractors hang the cable lines everywhere like spider webs. Dynes road is an example of this type of Cogeco handy work.
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Ann Cochren (@anncochren) reported from Hamilton, Ontario@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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Shawna Whalen (@shawnaonair) reported from Hamilton, OntarioI am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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Chan (@jkgirlforever) reported from Hamilton, Ontario@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ty (@trashboglin) reported@zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down
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Norm (@quietlybless) reported@cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng
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HumbertOst (@christiancont) reported@cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!
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Surjit Mohan Das (@EmperorSurjit) reported@cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless
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Dr. Peter Romanov, Phd (@romanov1733) reported@cogeco You know what else nobody likes? Every customer service agent at your company to be Indian, without exception. We want people who can speak English.
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Den 🍁 (@denunglued) reported@cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?
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Clay Berlo (@cberlo) reported@cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail
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roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported@virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.
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John Bugailiskis (@John_Bug) reportedUpdate. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?
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José Salazar (@jasalazar01) reportedHi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.