Cogeco Outage Report in Stoney Creek, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (24%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stoney Creek, Ontario
The most recent Cogeco outage reports came from the following cities: Waterdown, Burlington, Stoney Creek and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Lu
(@lieu_days) reported
from
Burlington, Ontario
@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.
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Lu
(@lieu_days) reported
from
Burlington, Ontario
@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.
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Paul Short
(@new_perspective) reported
from
Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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El Bruno @🇨🇦 #diversity and #AI at @msignite
(@elbruno) reported
from
Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Marshall Memorial UC
(@mmuc) reported
from
Dancaster Courts, Ontario
Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster
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Kenbmac isolation Sucks
(@kenbmac) reported
from
Hamilton, Ontario
@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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R J P
(@rjp3131) reported
from
Hamilton, Ontario
@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Kenbmac 🇨🇦🇨🇦🇨🇦
(@kenbmac) reported
from
Hamilton, Ontario
Cogeco cable and internet going up again...... time to find new service. #cogeco
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Ann Cochren
(@anncochren) reported
from
Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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George Stroe
(@GeorgeStroe3) reported
from
Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Jon O'Leary
(@oleary_rules) reported
from
Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.
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Shane Zeagman
(@ItsShaZam) reported
from
Hamilton, Ontario
@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
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Richard Whitlock
(@RichardWhitloc2) reported
from
Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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Coach Brock
(@Coach_Brock) reported
from
Burlington, Ontario
@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒
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Dion Rodrigues
(@RodriguesDion) reported
from
Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Uncle Mike
(@spacetruckin16) reported
from
Hamilton, Ontario
@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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nitramsretaw
(@nitramsretaw1) reported
@cogeco. Outage on Newlands Crescent Burlington
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Tina M. Williams
(@TinaPartners) reported
@cogecohelps every single day this week there has been a lengthy internet outage “in our vicinity”. WFH is impossible! Help!!! We need reliable service and support #ux #cx #cogeco
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AJ
(@alokjha93) reported
@cogeco #cogecosucks#poorservice.. the internet at creekside drive,oakville seems to be down everyday..
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Kelsey Fisher
(@KelsEFisha) reported
Who is the worst television provider and why is it Cogeco?
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Michelle Matta ♼
(@littlemmm) reported
@cogecohelps my street in Burlington has had a pretty lengthy and frustrating cogeco problem this week and I’d like to request we all get a bit more info if nothing else. It’s hard to be patient and understand why this problem is so unfixable
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Chris palloway
(@Cpalloway) reported
@cogeco hey so I haven’t had. A full day of internet for a week now and it’s been unstable for the past 6 months how is it this hard to provide a good service….
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Christian 🌊 🇨🇦 🌊
(@bigcheeser69) reported
@Niagara_411 Left them 5 months ago and it was the best move ever! Cogeco is terrible esp in bad weather and the CSR’s not all but most don’t help or want to help. They don’t communicate within the company to make sure the customer is taken care of. They just want your money. @cogeco
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Christian 🌊 🇨🇦 🌊
(@bigcheeser69) reported
@cogecohelps I’m not letting #Cogeco get away with this. Stressing me out and causing me financial probs when I was a loyal paying customer. You guys would’ve still had me if only you took our complaints seriously. Not speaking of you Graham but other CSR’s and the execs who make the big $$$
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Stephen Blair
(@blairs1) reported
@cogecohelps @cogeco Aside from changing the channel and back, are they gonna do anything to actually fix the problem? This has been going on for a long time. Sadly the Cogeco product has gone downhill a lot recently. Many outages, tv service hit and miss. And these errors.
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Kristi Beaulieu
(@BeaulieuKristi) reported
Gotta say the one part of owning a home that I could do without is door-to-door sales. It’s family day and really didn’t appreciate @cogeco pushing us to purchase their internet service and coming into my home.