Cogeco outages and service status in Stoney Creek, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Stoney Creek, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- TV (43%)
- Internet (29%)
- E-mail (14%)
- Phone (14%)
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Cogeco
Cogeco is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stoney Creek, Ontario
The most recent Cogeco outage reports came from the following cities: West Lincoln, Burlington, Hamilton, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 West Lincoln
|
Internet | 7 days ago |
|
Burlington
|
9 days ago | |
|
Burlington
|
TV | 11 days ago |
|
Burlington
|
Phone | 20 days ago |
|
West Lincoln
|
Internet | 22 days ago |
|
Hamilton
|
TV | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.
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Chan (@jkgirlforever) reported from Hamilton, Ontario@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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🌜Leah Salt (@Alphamoongirl) reported from Burlington, Ontario@e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.
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Patrice Castagner (@patricecastagne) reported from Burlington, Ontario@hudsonsbay you are not the company you use to be!!!! You just lost my $500+order and will be closing my account. You are as difficult to deal with as @cogeco - you share the same customer service traits!!!! Moving on!!!!
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Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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B M T (@chefbren17) reported from Hamilton, Ontario@KingAndJames @cable14 @cogeco csn anyone say CONFLICT OF INTEREST!! TIME TO FIX AT LEAST PART OF THIS BULLSHIT, VOTE OUT THE MORONS AT CITY HALL, October 24th 2022, VOTE OUT THE MAYOR & COUNCIL, useless pieces of garb..., waste of space.
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Shawna Whalen (@shawnaonair) reported from Hamilton, OntarioI am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario@cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting
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Jennifer Gould (@msjengould) reported from Hamilton, Ontario@cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.
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Kenbmac (@kenbmac) reported from Hamilton, OntarioCogeco cable is down. Eastend Hamilton. Barton and Woodward. #cogeco
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B. (@bryancomplains) reported from Hamilton, Ontario@cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance
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Linda Sendecki (@lucylin39) reported from Burlington, Ontario@cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.
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Patrice Castagner (@patricecastagne) reported from Burlington, Ontario@cogeco our internet line has been cut due to construction on our street!!! Dufferin is doing the construction and its corner of Agincourt Cres and Canterbury Drive!!!!! Out Internet has been down for more than one day and I have a university student here
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El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Paul Short (@new_perspective) reported from Hamilton, OntarioWith the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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Fran 😷 (@fbmaas) reported from Burlington, Ontario@cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?
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bob gordon (@rgordom15) reported from Burlington, Ontarioanyone know of good inexpensive internet. I use Cogeco for internet but I am trying to help someone out Not sure. My phone is with @virginmobilecan but I think they can be costly..
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Hungry in the Hammer Adjacent (@HungryHamOnt) reported from Burlington, Ontario@cogeco Any update on when the Burlington outage will be fixed?
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Jimmy (@jamesmccowell) reported from Hamilton, Ontario@cogecohelps hey Cogeco, I believe there is an outage in Winona/Stoney Creek. No internet here. #cogeco
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Stacy (@Samtwo2) reported from Hamilton, Ontario@cogeco, the Food Network channel is unwatchable due to freezing and pixelation and has been for several weeks now. Can you please place a credit on my account because of this? I'm paying for something I can't watch, frustrating!
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Cris (@Cricrifi) reportedOntario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps
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GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported@cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"
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Erik Boivin (@tattooPeel) reportedIM SO PISSED OFF AT GITHUB the copilot they offer with no protection to users is badly corrupted! destroyed and creates viruses in my networks killed 2 modems from cogeco and 15 pcs in one go! AI is bad! it can kill us before we even realise there was a problem
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Cogeco (@cogecohelps) reported@CanadianCurmudg Hi Wayne, The issue unfortunately is not with us so we are waiting on a resolution with another company. We hope its resolved soon. Jodi Cogeco
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Bradsports (@Bradsports2) reported@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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SugarHiccup (@AnnTipathy1752) reported@cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.
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Iqbal Faizer (@IFcomic) reported@Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.
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Ravi (@ravira) reported@StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.
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Agent Kujan (@LoneSlug) reported@cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!