Cogeco Outage Report in Stoney Creek, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Cogeco
Cogeco is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (62%)
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TV (20%)
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Wi-fi (7%)
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E-mail (4%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Stoney Creek, Ontario
The most recent Cogeco outage reports came from the following cities: Dundas, Burlington, Grimsby and Hamilton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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George Stroe (@GeorgeStroe3) reported from Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Theresa K Cahill (@TheresaKCahill) reported from Burlington, Ontario
@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
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Ann Cochren (@anncochren) reported from Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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Eduardo Mejia (@edumejiac) reported from Burlington, Ontario
@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario
I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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bob gordon (@rgordom15) reported from Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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Wayne Smith (@ncfcwayne) reported from Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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LotneyFrattelli (@BFrattelli) reported from Hamilton, Ontario
@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Eduardo Mejia (@edumejiac) reported from Burlington, Ontario
@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario
@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
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Paul Short (@new_perspective) reported from Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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Mike H (@MikeHubbert2) reported from Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario
@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
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R J P (@rjp3131) reported from Hamilton, Ontario
@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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Mike H (@MikeHubbert2) reported from Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Celeste McCollum (@CelesteMcCollum) reported
@cogecohelps There are new homes being built across the street. There will probably be Cogeco service there. Any chance this side of our street can get Cogeco as well? Fonthill.
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Phoenix (@1cy_Mythic) reported
@DrawzSona i use cogeco and while there arent that many outages, the internet itself is ****
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just because (@thisjacobson) reported
@cogecohelps I think it's a cogeco problem and you have to pass this on to the guide people we have been paying our bill for years and putting up with the guides that are not what they should be this is something you get paid to fix
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M Robillard (@M_Robillard1) reported
@cogeco why has my tv been giving me the V52 error code lately? Sometimes on regular stations and sometimes on the digital stations. I followed the suggestions and even restarted my TiVo box now all my stations have V52! Very frustrating. Your service has declined greatly. 😡
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Start.ca (@startca) reported
@AudreyPrenzel Hi Audrey, Cogeco has advised through their outage site that your area is currently having an outage. They have technicians working to repair as soon as possible.
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Lorrie Clark (@LorrieClark) reported
@cogeco I am a Epico user & so is another family member & we agree that it is by far the WORST TV service we have ever had. It is not reliable. In this day & age of advanced technology, this service fails miserably. I no longer enjoy watching TV as there are challenges every single day
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Hector Hernandez (@FullVividEvil) reported
@CreameryTv just trying to raid the homies but cogeco said **** you 😩😩😩😩
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Mislow (formerly U) (@AllDandi) reported
@cogeco are you having an outage in Peterborough? My internet is down.
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Terry Cinco (@TerryCinco) reported
@cogecohelps I know for a fact you offer it because I had it in windsor 45 min down the road through cogeco
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Rose Gold (ABRG) (@RoseGoldQueen9) reported
@fordnation INTERNET is an essential service during a pandemic with kids online learning.@Cogeco cuts off my internet due to boxes not picked up by them...and my kids miss out on school.Ridiculous!!! They are the only providers for my area!!