Cogeco

Cogeco Outage Report in Stoney Creek, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Stoney Creek, Ontario 11/16/2025 09:35

November 16: Problems at Cogeco

Cogeco is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (21%)

    TV (21%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stoney Creek, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton and Dundas.

Loading map, please wait...
City Problem Type Report Time
CanadaBurlington E-mail
CanadaBurlington TV
CanadaHamilton E-mail
CanadaDundas E-mail
CanadaBurlington TV
CanadaHamilton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • AndrewWahl Andrew (@AndrewWahl) reported from Hamilton, Ontario

    @cogeco hey our network is down again. At least the third time in a week. What’s up?

  • StucastleUtd Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • Alphamoongirl 🌜Leah Salt (@Alphamoongirl) reported from Burlington, Ontario

    @e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.

  • kenbmac Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • AndrewWahl Andrew (@AndrewWahl) reported from Hamilton, Ontario

    Hey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH

  • MarkMcGuireD Mark D. McGuire (@MarkMcGuireD) reported from Burlington, Ontario

    @cogeco Thank you 🙏 I use Cogeco internet and enjoy your service. Otherwise I don’t get why Cogeco contractors hang the cable lines everywhere like spider webs. Dynes road is an example of this type of Cogeco handy work.

  • Samtwo2 Stacy (@Samtwo2) reported from Hamilton, Ontario

    Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.

  • 1965CJW Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported from Hamilton, Ontario

    Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

  • AJugloff AlexJugloff. (@AJugloff) reported from Hamilton, Ontario

    @cogeco is there an internet problem in upper Stoney creek ??

  • jvberg Justin Vandenberg (@jvberg) reported from Burlington, Ontario

    @cogeco any issues reported in Burlington? Cable and Internet are out 😞 #NFLSunday

  • tansyko Tansy Ko (@tansyko) reported from Hamilton, Ontario

    @cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain

  • JeffBoulton Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • bryancomplains B. (@bryancomplains) reported from Hamilton, Ontario

    @cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance

  • jamesnorthgs jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario

    @cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting

  • patricecastagne Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @cogeco our internet line has been cut due to construction on our street!!! Dufferin is doing the construction and its corner of Agincourt Cres and Canterbury Drive!!!!! Out Internet has been down for more than one day and I have a university student here

  • peter_vk Peter Vander Klippe (@peter_vk) reported from Hamilton, Ontario

    @ajvalenc @cogeco Might be related to the power outage?

  • rgordom15 bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco never mind got it to work

  • colly_mitch Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario

    @cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?

  • spacetruckin16 Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • Samtwo2 Stacy (@Samtwo2) reported from Hamilton, Ontario

    Is anyone else's Cogeco cable/internet down? #HamOnt

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • StinsonAnalytic David Stinson (@StinsonAnalytic) reported

    @Mootz613 @cogeco Is it too much to ask that Kingston customers be given an expected date/time of service restoration? Or at least some sort of answer or acknowledgement? This really is a text book case of how not to handle outages.

  • JasonCa47450102 Jason Calderon (@JasonCa47450102) reported

    @cogeco What about the Hamilton, L8L area? Your website generates a new estimate for a fix every hour, lost service on the 23rd.. 🙃

  • Bitzy_b Bitzy (@Bitzy_b) reported

    @cogeco How come you led everyone in for 21hrs instead of just saying “its to unsafe to send out our technicians” absolute **** customer service. “Itll be an hr” - @cogeco when they havent even dispatched a single tech yet

  • novosad_alex Alex Novosad (@novosad_alex) reported

    @cogeco day three of no internet. What are you doing to fix it?

  • Chaosking243 Nicholas (@Chaosking243) reported

    @cogeco The outage in my area has apparently been resolved for a few hours now but I’ve still got no internet. What’s going on?

  • Chaosking243 Nicholas (@Chaosking243) reported

    @cogeco Been without internet and tv since 8 AM on the 24th. It’s now 1AM on the 25th. The outage report is now just gone (which I’m not sure is better than just adding an hour every time like it was). Are there any updates?

  • AdamMar46055757 Adam (@AdamMar46055757) reported

    @cogeco can someone offer a real estimate for the outage in be smithville area… almost 24 hours now. I get there is a storm but it’s getting to be a bit much

  • nishantvatsal Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • JayDeeWriting Jay Dee (@JayDeeWriting) reported

    Cogeco’s revised their ‘resumption of service’ note about half a dozen times this morning-curious when the tv actually comes back on

  • PEPE4ff Pat Riley (@PEPE4ff) reported

    @Bell_Support Nothing to look into- I’ve used the virtual repair tool more times then I can count - I’ve been in chats with one of your service reps.. “it was an authentication issue” so they say and then back to losing internet and having to use my data … I’m just going to cogeco now