Cogeco outages and service status in Stoney Creek, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Cogeco generated 1 outage signal in the last 24 hours around Stoney Creek, including 1 direct report.
- The most common problems reported in this area mention Internet and E-mail.
- The most recent signal from this area was received Jun 13, 10:21 AM EDT.
- Internet (75%)
- E-mail (25%)
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Cogeco
Cogeco is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stoney Creek, Ontario
The most recent Cogeco outage reports came from the following cities: Hamilton, West Lincoln, Hamilton, and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton
|
Internet | 15 hours ago |
|
West Lincoln
|
2 days ago | |
|
Hamilton
|
Internet | 22 days ago |
|
Hamilton
|
Internet | 25 days ago |
|
West Lincoln
|
Internet | 1 month ago |
|
Burlington
|
1 month ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Cogeco Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Theresa K Cahill (@TheresaKCahill) reported from Burlington, Ontario@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario@Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!
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Patrice Castagner (@patricecastagne) reported from Burlington, Ontario@hudsonsbay you are not the company you use to be!!!! You just lost my $500+order and will be closing my account. You are as difficult to deal with as @cogeco - you share the same customer service traits!!!! Moving on!!!!
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Tansy Ko (@tansyko) reported from Hamilton, Ontario@cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain
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Kenbmac (@kenbmac) reported from Hamilton, Ontario@cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you
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KatherineRunsUltras (@katherine_yager) reported from Hamilton, Ontario@AprilBoultbee @Bell @Bell_Support @TekSavvyBuzz I don’t think they offer service our area. But I think we might need to switch to cogeco or something else!
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Wayne Smith (@ncfcwayne) reported from Hamilton, OntarioTerrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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Stu (@StucastleUtd) reported from Hamilton, Ontario@cogeco any outages at the moment ( east Hamilton) , my WiFi is down.
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bob gordon (@rgordom15) reported from Burlington, Ontario@cogeco. Hoping someone can help with my billing. Just sent a dm
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Eduardo Mejia (@edumejiac) reported from Burlington, Ontario@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Stacy (@Samtwo2) reported from Hamilton, OntarioFyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.
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Peter Vander Klippe (@peter_vk) reported from Hamilton, Ontario@ajvalenc @cogeco Might be related to the power outage?
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Chan (@jkgirlforever) reported from Hamilton, Ontario@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.
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Jennifer Gould (@msjengould) reported from Hamilton, Ontario@cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.
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bob gordon (@rgordom15) reported from Burlington, Ontarioanyone know of good inexpensive internet. I use Cogeco for internet but I am trying to help someone out Not sure. My phone is with @virginmobilecan but I think they can be costly..
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Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario@cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?
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Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
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LotneyFrattelli (@BFrattelli) reported from Hamilton, Ontario@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, OntarioHey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported@cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.
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CanadianSoul 🇨🇦 🇩🇰 (@carol_nasvytis) reported@peggy_blair It’s ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I don’t want to play this game 😡 Just stop gouging me
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John Bugailiskis (@John_Bug) reportedUpdate. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?
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GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported@cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"
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Dan D'Alessandro (@ddalessandro) reported@cogeco #cogeco one hour on hold to Cogeco. My Mother in law reached them mid Feb and they never followed up or call back. So im trying to help her. This isn’t customer service. Should have sold yourself if this is what you would become. Just terrible!
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Scott Dillon (@dillon4412) reported@cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!
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Jason Bedell (@JasonBEDELL1) reportedNice that @cogeco would lets us watch 5 innings of the tigers. Then it goes off. Worst company ever
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Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported@KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.
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Alex Stevens (@AlexSte49374492) reported@ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?
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Dom (@Dom_Posts) reported@MinorityFinge @blunt_always @andyalbertan eBox you can get Bell 1Gbs service for about 40$ just not backed by the same support Bell offers. Multiple other loval brands piggy back the Cogeco line due to laws and undercut them, again with worse service. Rogers is practically a none option their service sucks so often