1. Home
  2. Companies
  3. Cogeco
  4. Stoney Creek
Cogeco

Cogeco outages and service status in Stoney Creek, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Stoney Creek, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • 43% TV (43%)
  • 29% Internet (29%)
  • 14% E-mail (14%)
  • 14% Phone (14%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stoney Creek, Ontario

The most recent Cogeco outage reports came from the following cities: West Lincoln, Burlington, Hamilton, and Hamilton.

CityProblem TypeReport Time
West Lincoln Internet 8 days ago
Burlington E-mail 10 days ago
Burlington TV 12 days ago
Burlington Phone 21 days ago
West Lincoln Internet 22 days ago
Hamilton TV 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.

  • tombroen
    Tom Broen 🛤☘️ (@tombroen) reported from Hamilton, Ontario

    @JohnFurrToronto @cogeco @BellFibe A friend of mine knows someone I’m not sure what the company is but the thing about Cogeco I hate is that they’re charging cable prices but they’re streaming service is terrible with hardly anything available. And if you live in lower Hamilton you can’t get Bell or Rogers

  • AJugloff
    AlexJugloff. (@AJugloff) reported from Hamilton, Ontario

    @cogeco is there an internet problem in upper Stoney creek ??

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    @cogeco, the Food Network channel is unwatchable due to freezing and pixelation and has been for several weeks now. Can you please place a credit on my account because of this? I'm paying for something I can't watch, frustrating!

  • tansyko
    Tansy Ko (@tansyko) reported from Hamilton, Ontario

    @cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • HungryHamOnt
    Hungry in the Hammer Adjacent (@HungryHamOnt) reported from Burlington, Ontario

    @cogeco Any update on when the Burlington outage will be fixed?

  • ncfcwayne
    Wayne Smith (@ncfcwayne) reported from Hamilton, Ontario

    Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!

  • JeffBoulton
    Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • PeggyChapman16
    Peggy Chapman (@PeggyChapman16) reported from Hamilton, Ontario

    @chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.

  • LadySelenaIsara
    Lady Selena Isara (@LadySelenaIsara) reported from Hamilton, Ontario

    @cogeco OMG I am sooo glad I got rid of your service! I will NEVER come back. A man who said he was from Cogeco with a badge which I said I could make that, he wanted the boxes back, he said I’m going to waste his time coming back I said that’s fine I have the labels from

  • ItsShaZam
    Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario

    @cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable is down. Eastend Hamilton. Barton and Woodward. #cogeco

  • Coach_Brock
    Coach Brock (@Coach_Brock) reported from Burlington, Ontario

    @cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒

  • AndrewWahl
    Andrew (@AndrewWahl) reported from Hamilton, Ontario

    Hey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH

  • kenbmac
    Kenbmac 🇨🇦🇨🇦🇨🇦 (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable and internet going up again...... time to find new service. #cogeco

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • niagaragolfgirl
    Carol LG (@niagaragolfgirl) reported

    @cogecohelps we are now in the middle of the 3rd outage we’ve had today since noon hour. What’s going on? I pay $40/month for a Rogers mifi to back up my Cogeco internet when it goes out!

  • pissinoffthe
    Chuck Felsea (@pissinoffthe) reported

    @NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.

  • robinson_p_g
    Paul Robinson (@robinson_p_g) reported

    @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

  • WendyStafford14
    Wendy Stafford (@WendyStafford14) reported

    @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?

  • carol_nasvytis
    CanadianSoul 🇨🇦 🇩🇰 (@carol_nasvytis) reported

    @peggy_blair It’s ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I don’t want to play this game 😡 Just stop gouging me

  • cogecohelps
    Cogeco (@cogecohelps) reported

    @CanadianCurmudg Hi Wayne, The issue unfortunately is not with us so we are waiting on a resolution with another company. We hope its resolved soon. Jodi Cogeco

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogecohelps Why are you making this so hard? I live a hour and half from Detroit. I want to get the Detroit feed every night. Cogeco for some reason never puts on the Detroit feed. I know it is not Rogers's fault. The one night I complained. Cogeco during the game flipped to the Detroit feed

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • TravisTravis222
    TravisTravis222 #FREESCHLEP (@TravisTravis222) reported

    .@cogeco my internet was just down for 4 hours and didn't come back until now

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca