Cogeco Outage Report in Stoney Creek, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map Near Stoney Creek, Ontario
The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, Stoney Creek, Grimsby and Dundas.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington |
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| Hamilton |
Internet | |
| Burlington |
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| Burlington |
TV | |
| Hamilton |
TV | |
| Burlington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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Dion Rodrigues
(@RodriguesDion) reported
from
Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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R J P
(@rjp3131) reported
from
Hamilton, Ontario
@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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Wayne Smith
(@ncfcwayne) reported
from
Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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Paul Short
(@new_perspective) reported
from
Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Jon O'Leary
(@oleary_rules) reported
from
Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Shane Zeagman
(@ItsShaZam) reported
from
Hamilton, Ontario
@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
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LotneyFrattelli
(@BFrattelli) reported
from
Hamilton, Ontario
@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Theresa K Cahill
(@TheresaKCahill) reported
from
Burlington, Ontario
@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
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El Bruno @🇨🇦 #diversity and #AI at @msignite
(@elbruno) reported
from
Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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George Stroe
(@GeorgeStroe3) reported
from
Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Richard Whitlock
(@RichardWhitloc2) reported
from
Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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Ann Cochren
(@anncochren) reported
from
Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Braunson Yager
(@braunshizzle) reported
@cogeco @cogecohelps I encourage you to not force your customers to download an app on their phone in order to receive support (on a service which is not being provided as per the service agreement) to which your customers are paying YOU for.
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Robert Logan
(@RobertLogan99) reported
@cogecohelps for the last 3 months my bill has been coming later and later, and now Cogeco has moved the payment due date up by 5 days so the bill will always come after the due date. Cogeco has always had great customer service until now.
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Luke deGruchy
(@LukeRdeGruchy) reported
@fanCRTCProfling Given what I've heard about the quality of their product and support, as well as the fact they're technically insolvent, "gutter" is a fitting analogy. Cogeco installed coax and by comparison the wiring is pristine with a proper jack plate and everything.
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Susan Campbell
(@RKTCATS) reported
@cogeco outages are noted in my area but the resolution time just keeps moving further and further out. Not helpful. How do I find out what the REAL issue is??!
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deadPoet
(@TheMilosh) reported
@Dude93296982 @RedMaple2022 @Starlink Cogeco the same. Their customer service is very good, so im kinda stuck. Once Starlink takes over, all these cable companies are dead. Just like the phone booth
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Amanda
(@hillapaints) reported
I had to call Cogeco yesterday to say it’s the second time in six months that their little, punk, scooter-boys, are rude and not welcome on my property. They don’t take ‘No’ for an answer, are patronizing, sarcastic and then when told a final time that I’m not interested, leave swearing, saying ‘Holy ****’ because I won’t give them the time to sell me. Terrible, invasive behaviour on their part. Came to my back screen door that was open instead of knocking on the front door. I am concerned for old ladies who would feel afraid at their aggressive behaviour. My neighbour called as well. @cogeco
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Derek Dunham
(@DunhamDerek) reported
@cogeco is the internet down in south St. Catharines?
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Peter Ratcliffe, forever Canadian 🇨🇦
(@PeterHRatcliffe) reported
@Frizz461 Happened to me. You can find a place on tech support pages to reset your modem. I did that and then got on chat with tech support, but by the time they answered the Internet was working. I think it was the reset I did online. Cogeco support sucks.
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Carrie Harburn
(@c_harburn) reported
@cogeco you need to have multiple names as account holders. It makes no sense that when a bill is shared, only one person has admin rights; if this person is not available, other people need to be able to maintain service. #subscription #CustomerServiceFail #canadiantelecomms
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Commissioner Miner
(@fanCRTCProfling) reported
@TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.