Cogeco

Cogeco Outage Report in Hamilton, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Hamilton, Ontario 01/13/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hamilton, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Dundas, Hamilton and Stoney Creek.

Loading map, please wait...
City Problem Type Report Time
CanadaBurlington Internet
CanadaBurlington Wi-fi
CanadaDundas Internet
CanadaBurlington E-mail
CanadaHamilton Internet
CanadaBurlington E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • jamesmccowell Jimmy (@jamesmccowell) reported from Hamilton, Ontario

    @cogecohelps hey Cogeco, I believe there is an outage in Winona/Stoney Creek. No internet here. #cogeco

  • RichardWhitloc2 Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • jkgirlforever Chan (@jkgirlforever) reported from Hamilton, Ontario

    @moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.

  • TheresaKCahill Theresa K Cahill (@TheresaKCahill) reported from Burlington, Ontario

    @cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco

  • elbruno El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • shawnaonair Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

  • ncfcwayne Wayne Smith (@ncfcwayne) reported from Hamilton, Ontario

    Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!

  • GeorgeStroe3 George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

  • oleary_rules Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • shawnaonair Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.

  • MikeHubbert2 Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks

  • RodriguesDion Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario

    Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

  • tombroen Tom Broen 🛤☘️ (@tombroen) reported from Hamilton, Ontario

    @JohnFurrToronto @cogeco @BellFibe A friend of mine knows someone I’m not sure what the company is but the thing about Cogeco I hate is that they’re charging cable prices but they’re streaming service is terrible with hardly anything available. And if you live in lower Hamilton you can’t get Bell or Rogers

  • MikeHubbert2 Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.

  • tombroen Tom Broen 🛤☘️ (@tombroen) reported from Hamilton, Ontario

    @JohnFurrToronto @cogeco @BellFibe Yes it’s interesting because when you go to the CTV app it will allow you to sign in with every other cable company in the country except Cogeco. Suggest a certain amount of contempt for their customers imho 😐

  • shawnaonair Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps

  • rgordom15 bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco. Hoping someone can help with my billing. Just sent a dm

  • BFrattelli LotneyFrattelli (@BFrattelli) reported from Hamilton, Ontario

    @MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull

  • anncochren Ann Cochren (@anncochren) reported from Hamilton, Ontario

    @LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...

  • new_perspective Paul Short (@new_perspective) reported from Hamilton, Ontario

    With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DeniseHR1 Denise Hunt-Robinson (@DeniseHR1) reported

    @CassanoraL Exact same situation. According to Cogeco, it may have been that we had " just enough of a signal'....per the tec dept.

  • ButterBrained Mr. ButterBrain-Elect | Parler: @ButterBrain (@ButterBrained) reported

    @SteveA43400606 @cogeco Their support portal should not exist on their service infrastructure for exactly this reason. E.g., When my cloud provider goes down I can still access their technical support because they've separated these concerns.

  • ca_klassen C.A. Klassen (@ca_klassen) reported

    Update: teacher is affected by epic Cogeco internet outage, so I'll be filling a temporary grade 2 science and media literacy position for the afternoon!

  • GamesAndThatGuy ZeusBaxter (@GamesAndThatGuy) reported

    @cogeco It seems my wireless network names and passwords have been reset. I lack a computer to connect directly with. How do I redo my wireless network names and passwords?

  • barbie60144 Barb Sh (@barbie60144) reported

    @Sflecce Stephen Internet was down all morning, Cogeco had an across province problem, how can children be expected to do on-line when the internet can't handle it. Get your act together.

  • JenFraser55 Jennifer Fraser (@JenFraser55) reported

    @jdeq Sadly it’s not just cogeco. Rural internet has been awful - it’s not able to handle the capacity required to have synchronous learning. Then factor in having 2 young kids who need computer assistance to even work the computer and then it cuts out - it’s been a nightmare here.

  • IppyTOM TOM IPPOLITO (@IppyTOM) reported

    @cogeco I changed the DSN as suggested by others and works now. But quick question: i assume it's a temp fix. When do we know things are normal again and I assume we have to change the numbers back?

  • GamesAndThatGuy ZeusBaxter (@GamesAndThatGuy) reported

    @b4technology @cogeco I'm sure my network is back up but my network name and password have been reset. Need to find a way to reset my wireless networks

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @cogecohelps @cogeco This is a joke right. You guys come to our house at least once a month sometimes more fiddle around with some wires assure us the problem is not between the pole and the house every single time. But the problem never ever gets fixed. My next complaint with CRTC has been made.

  • barbie60144 Barb Sh (@barbie60144) reported

    @cogeco is the problem caused by all the children in Ontario on-line for school?