Cogeco Outage Report in Hamilton, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map Near Hamilton, Ontario
The most recent Cogeco outage reports came from the following cities: Burlington, Dundas, Hamilton and Stoney Creek.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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LotneyFrattelli
(@BFrattelli) reported
from
Hamilton, Ontario
@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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Chan
(@jkgirlforever) reported
from
Hamilton, Ontario
@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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El Bruno @🇨🇦 #diversity and #AI at @msignite
(@elbruno) reported
from
Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Jon O'Leary
(@oleary_rules) reported
from
Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Dion Rodrigues
(@RodriguesDion) reported
from
Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Tom Broen 🛤☘️
(@tombroen) reported
from
Hamilton, Ontario
@JohnFurrToronto @cogeco @BellFibe Yes it’s interesting because when you go to the CTV app it will allow you to sign in with every other cable company in the country except Cogeco. Suggest a certain amount of contempt for their customers imho 😐
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George Stroe
(@GeorgeStroe3) reported
from
Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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Tom Broen 🛤☘️
(@tombroen) reported
from
Hamilton, Ontario
@JohnFurrToronto @cogeco @BellFibe A friend of mine knows someone I’m not sure what the company is but the thing about Cogeco I hate is that they’re charging cable prices but they’re streaming service is terrible with hardly anything available. And if you live in lower Hamilton you can’t get Bell or Rogers
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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KatherineRunsUltras
(@katherine_yager) reported
from
Hamilton, Ontario
@AprilBoultbee @Bell @Bell_Support @TekSavvyBuzz I don’t think they offer service our area. But I think we might need to switch to cogeco or something else!
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Wayne Smith
(@ncfcwayne) reported
from
Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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Richard Whitlock
(@RichardWhitloc2) reported
from
Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
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Jimmy
(@jamesmccowell) reported
from
Hamilton, Ontario
@cogecohelps hey Cogeco, I believe there is an outage in Winona/Stoney Creek. No internet here. #cogeco
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Paul Short
(@new_perspective) reported
from
Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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Theresa K Cahill
(@TheresaKCahill) reported
from
Burlington, Ontario
@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Stevo
(@puulima) reported
@elkenergyinc Apparently they came back. Closed the breaker at the pole, and left. Still no phone call/knock at the door. Talked to the Cogeco guy sitting across the street. They also had no power/low voltage overnight. So assuming this issue affected all the houses on the transformer?
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Joshua Barnett
(@JoshuaB12974883) reported
@millsy200 @TekSavvyCSR I have the same exact problem in Wheatley as well so there must be something down for Cogeco
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Carly k
(@CarlyK1989) reported
@cogeco just confirmed many houses down town - west Hamilton area no internet.
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Stevo
(@puulima) reported
@elkenergyinc They talked with the Cogeco guy. I headed down to catch them and they left. Calling in yet again to determine if it safe to re-energize my panel. NOT ONE PERSON KNOWS ANYTHING. “We’ll pass a message along and somebody will call you”. Couldn’t finish the call, my phone died.
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Ivan
(@All4Thrills) reported
@chuckiechan17 @cogecohelps @cogeco The website doesn't work. I called support and they told me they see there's an outage on my street but my postal code didn't return any issues on the website.
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AHangryBeaver🇨🇦
(@AHangryBeaver) reported
@NatarshaAU @Class I'm about 2.5 Hours east of you (So similar pricing) if you're will Bell or Cogeco. I have 500 up/down and it's more than good enough for a 6k bit rate with multiple people using internet. 1K would be more than enough and that should run you ~ $120 ish a month?
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clicker
(@clicksalot99) reported
@fullmoonfarm1 @cogeco Yep and cogeco is an absolutely ******* horrible company. My wifi tower dies 5 times a day
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kathleen
(@khooeyonu) reported
@cogecohelps That's ok. I changed to MNSI! There was posts in the Windsor of Cogeco being down.
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Anna Adragna
(@Adragna10) reported
@cogecohelps @cogeco Which is understandable. But telling us a time would be nice and your customer care on the phone shouldn't be giving false information either.
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Patrice O' Hamilton
(@achrosen) reported
@cogeco You know, in harsh weather, it is often crumbing, rotting, hollow, trees and limbs that fall, and cause trouble and outages. Need for campaign to clean up lousy trees, which are begging to be cleaned up, trimmed, removed, and are rotting trunks, BEFORE they cause these problems.