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Cogeco outages and service status in Hamilton, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Hamilton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received May 22, 1:18 PM EDT.
  • 50% Internet (50%)
  • 25% E-mail (25%)
  • 25% TV (25%)

The latest reports from users having issues in Hamilton come from postal codes L8H and L8K .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hamilton, Ontario

The most recent Cogeco outage reports came from the following cities: Hamilton, Burlington, and Hamilton.

CityProblem TypeReport Time
Hamilton Internet 3 days ago
Hamilton Internet 6 days ago
Burlington E-mail 21 days ago
Burlington TV 23 days ago
Burlington Phone 1 month ago
Hamilton TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • fbmaas
    Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • patricecastagne
    Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @cogeco our internet line has been cut due to construction on our street!!! Dufferin is doing the construction and its corner of Agincourt Cres and Canterbury Drive!!!!! Out Internet has been down for more than one day and I have a university student here

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    @cogeco, the Food Network channel is unwatchable due to freezing and pixelation and has been for several weeks now. Can you please place a credit on my account because of this? I'm paying for something I can't watch, frustrating!

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • S2andrus
    Sean Andrus (@S2andrus) reported from Hamilton, Ontario

    @cogeco @cogecohelps No internet....again. What’s the scoop? No outage ticket published!

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.

  • MikeHubbert2
    Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks

  • RichardWhitloc2
    Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • CountryGardener
    Yvonne C | No #NewNormal (@CountryGardener) reported from Hamilton, Ontario

    @cogeco is there an outage in the Hamilton area? We don't have service right now.

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported from Burlington, Ontario

    @cogecohelps @cogeco Internet down again. 2nd time this week. Time to switch providers 💩

  • 1965CJW
    Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported from Hamilton, Ontario

    Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

  • GoCCal54
    Cal Petit (@GoCCal54) reported from Hamilton, Ontario

    I think it would good public relations if @cogeco would unlock all their news feeds for the Ukrainian people living in Ontario. It's very hard to decipher the garbage @CNNnewsroom spews.

  • TheresaKCahill
    Theresa K Cahill (@TheresaKCahill) reported from Burlington, Ontario

    @cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco

  • StuWilson1892
    Stu Wilson (@StuWilson1892) reported from Hamilton, Ontario

    @cogeco How do you cancel a series recording on epico.

  • kenbmac
    Kenbmac 🇨🇦🇨🇦🇨🇦 (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable and internet going up again...... time to find new service. #cogeco

  • ncfcwayne
    Wayne Smith (@ncfcwayne) reported from Hamilton, Ontario

    Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!

  • ThatGirlOntario
    Deb 🇨🇦 (@ThatGirlOntario) reported from Burlington, Ontario

    @cogeco @cogecohelps TV & net down since 11:30 am. in Aldershot. ETA when service is back? #cogeco

  • gismondi31
    Jessica Gismondi (@gismondi31) reported from Hamilton, Ontario

    Excuse me @cogeco . I’m trying to watch WRESTLEMANIA 6 on the WWE Network and it’s working fine except a pop up comes up every 30 seconds saying the channel is unavailable. Fix this please

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • jdeq
    Jerry DeQuetteville (@jdeq) reported from Burlington, Ontario

    . . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadianCurmudg
    Wayne Anderson (@CanadianCurmudg) reported

    @cogecohelps When will Cogeco resolve the email issue

  • 24k_adam
    adam (@24k_adam) reported

    I just ate a granola bar. Instead of throwing the wrapper in the garbage I threw it at my Cogeco router. I’m doing my part and saving the environment, putting trash where it belongs.

  • CarrascocortesL
    LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported

    @cogeco you don't have a phone number anymore for technical support? It has been a week I have rebooted the modem three times. I am paying for one gigabyte per second service, but the damn thing is not working at all. It just keeps on stalling all the time.

  • _nekojima_
    nekojima (@_nekojima_) reported

    @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

  • LoneSlug
    Agent Kujan (@LoneSlug) reported

    @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

  • notsobigkahuna
    Alfred E. Newman (@notsobigkahuna) reported

    @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.

  • Debstermistress
    THE Debster Mistress 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 🖤 (@Debstermistress) reported

    @cogeco is saying there’s been a fibre cut in the #Burlington area and working towards a fix by 3:26 AM April 13!!!!!!!! Not good enough sons.

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • EMTsquared
    [EMT]² Emmett (@EMTsquared) reported

    Cogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.

  • PattersonKatiee
    Katie Patterson (@PattersonKatiee) reported

    @__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login