Cogeco Outage Report in Hamilton, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Cogeco
Cogeco is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hamilton, Ontario
The most recent Cogeco outage reports came from the following cities: Burlington, Stoney Creek and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Waterdown |
Phone | |
| Burlington |
TV | |
| Stoney Creek |
TV | |
| Hamilton |
Internet | |
| Burlington |
Internet | |
| Burlington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Colin James Mitchell
(@colly_mitch) reported
from
Burlington, Ontario
@cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?
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Coach Brock
(@Coach_Brock) reported
from
Burlington, Ontario
@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒
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Stu
(@StucastleUtd) reported
from
Hamilton, Ontario
@cogeco any outages at the moment ( east Hamilton) , my WiFi is down.
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Jeff Boulton
(@JeffBoulton) reported
from
Hamilton, Ontario
While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.
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Andrew
(@AndrewWahl) reported
from
Hamilton, Ontario
@cogeco hey our network is down again. At least the third time in a week. What’s up?
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🌜Leah Salt
(@Alphamoongirl) reported
from
Burlington, Ontario
@e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.
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jamesnorthgs
(@jamesnorthgs) reported
from
Hamilton, Ontario
@cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting
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Hockey and me.🏒🥅🇨🇦
(@1965CJW) reported
from
Hamilton, Ontario
Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?
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Marshall Memorial UC
(@mmuc) reported
from
Dancaster Courts, Ontario
Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster
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Lu
(@lieu_days) reported
from
Burlington, Ontario
@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.
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Kenbmac isolation Sucks
(@kenbmac) reported
from
Hamilton, Ontario
@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back
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Uncle Mike
(@spacetruckin16) reported
from
Hamilton, Ontario
@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up
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Tansy Ko
(@tansyko) reported
from
Hamilton, Ontario
@cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain
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B.
(@bryancomplains) reported
from
Hamilton, Ontario
@cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance
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Kenbmac
(@kenbmac) reported
from
Hamilton, Ontario
@cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.
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Lu
(@lieu_days) reported
from
Burlington, Ontario
@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.
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AlexJugloff.
(@AJugloff) reported
from
Hamilton, Ontario
@cogeco is there an internet problem in upper Stoney creek ??
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco never mind got it to work
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Andrew
(@AndrewWahl) reported
from
Hamilton, Ontario
Hey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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MJW
(@321MW321) reported
@cogeco I’ve had your EPICO service now for a month. Multiple times throughout the day all internet and tv goes down. Often for only a couple minutes but let’s be clear this is a major issue. Tired of hearing my kids and wife let me know every time it happens daily.!
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Kevin Siddique
(@kboxlive) reported
@carrytelca has to open a ticket with @cogeco so this probably won't get resolved tonight. CarryTel's support closes at 7pm. I don't know what I'm going to do about work tomorrow.
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DeePee
(@DeePeeTeeHee) reported
My cogeco internet is down @cogecohelps @cogeco anyone else ?!?
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𝚜𝚑𝚎𝚕𝚋𝚢𝚛𝚘𝚜𝚎 ⚯͛
(@MsChanandlrBng_) reported
@taylrg1 @cogeco ATP the entire world runs of Internet honestly so I don’t blame you it’s not a first world problem anymore!
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Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco I had to explain that I WFH and lost work hours. I also had to tether my phone so my family could have Internet. I also had to point out that I've been a customer for >6 years. The best they can do is 10 days credit plus $5. That's about $30 credit which I had to take or lose.
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Thelma Cameron
(@ThelmaCameron18) reported
@FairplayDesigns Cogeco is the same ! You need to call them, then they thank you for being their loyal customer for 30 years, BUT, they can't call you up and offer some great deal! You are forced to beg !
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🐮Red Bulls Bets🐮
(@RedBulls_Bets) reported
Send @bell to mars terrible thank you @cogeco for figuring it out in a hour not 14 days
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Ebby (Ebony) ΘΔ
(@UmberThetaDelta) reported
@Cirind_Dragon they suck in canada too lmao cogeco and bell can go suck a **** honestly it took cogeco like 6 hours or so to fix an outage today
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Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco The management team at @carrytelca called to talk about compensation. The original offer was credit for the 5 days of no service. That's about $12. That doesn't even cover the cost of gas to get the modem that I didn't need. I asked them to do better. Next offer was an extra $5.
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Kevin Siddique
(@kboxlive) reported
@carrytelca contacted @cogeco and a tech will be here on WEDNESDAY. That's 5 days without internet including 3 business days. I'm not even angry anymore. I'm at the point of not caring. I'm tired of talking to tier 1 techs and rebooting my modem when it's clearly not the problem.