Cogeco Outage Report in Hamilton, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (4%)
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Phone (2%)
Live Outage Map Near Hamilton, Ontario
The most recent Cogeco outage reports came from the following cities: Waterdown, Burlington and Stoney Creek.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
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Wayne Smith
(@ncfcwayne) reported
from
Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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Richard Whitlock
(@RichardWhitloc2) reported
from
Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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Jon O'Leary
(@oleary_rules) reported
from
Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Dion Rodrigues
(@RodriguesDion) reported
from
Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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George Stroe
(@GeorgeStroe3) reported
from
Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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R J P
(@rjp3131) reported
from
Hamilton, Ontario
@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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Chan
(@jkgirlforever) reported
from
Hamilton, Ontario
@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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Tom Broen 🛤☘️
(@tombroen) reported
from
Hamilton, Ontario
@JohnFurrToronto @cogeco @BellFibe Yes it’s interesting because when you go to the CTV app it will allow you to sign in with every other cable company in the country except Cogeco. Suggest a certain amount of contempt for their customers imho 😐
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Theresa K Cahill
(@TheresaKCahill) reported
from
Burlington, Ontario
@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Shane Zeagman
(@ItsShaZam) reported
from
Hamilton, Ontario
@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
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Paul Short
(@new_perspective) reported
from
Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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El Bruno @🇨🇦 #diversity and #AI at @msignite
(@elbruno) reported
from
Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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LotneyFrattelli
(@BFrattelli) reported
from
Hamilton, Ontario
@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Ann Cochren
(@anncochren) reported
from
Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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TrueNorthJag
(@TrueNorthJag) reported
@cogeco why do we have to constantly reset our TV? Resetting the remote weekly, and have constant interruptions due to lack of wifi when wifi works for every other device. Your product is ****.
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Daniel
(@investguy44) reported
@cath22cath @Qualifyfor This is good to know. My mom lives in Lasalle and absolutely hates Cogeco and when I come down to see her, I’m going to contact them. She’s 80 and her Cogeco bill is well north of $200 a month which is ridiculous
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🇨🇦Gr8WhTBeVrHuNtR🇨🇦
(@Gr8WhTBeVrHuNtR) reported
@cogecohelps @cogeco What a waste of time to contact customer service. Tell me what I should be getting but not getting. They ran a test nothing wrong but if I want a technician then it'll cost me. So spend more for nothing or spend and not get what I should. Thanks alot for nothing.
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hockeynut
(@snowmanonfire) reported
Cogeco is the worst internet I have had in 15 years very patchy problem is they cry to the CRTC to not let competition in.
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Mark Lamb
(@chimochimo) reported
@cogecohelps Hi Sandra. Acct telephone is 2893393179 53 Woodbridge Rd, Hamilton. I spoke with CS this morning because Bell has run fibre on my street and offered me 1GB internet for $74.95. Cogeco would not match. I’d prefer to stay with Cogeco. I’ve never had a service issue. But….
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Scottie Barnes PC
(@ScottieBarnesPC) reported
Internet is down, **** cogeco sometimes
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Keladinus
(@Keladinus1) reported
my nan bought the new TV because she always had trouble with the remote on the old one. My aunt picked out this one because it has voice controls and it's like the one she uses. Unfortunately, the stupid amazon nonsense is incompatible with the cogeco cable, so nothing changed.
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Daniel Jonathan Heden
(@elusiveodyssey) reported
@cogeco - why do you broadcast CTV Barrie as the default in Oakville but CTV Toronto as the default in Burlington? Making me pay extra for my ‘local’ station is stupid. #easyfix
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🍊☕️ ☆ Cranker ☆ 🇩🇰🇨🇦 GETTR @Crank_Monty
(@Cranker00526432) reported
@cogeco how about getting your **** together in sarnia? i haven’t had internet for 6 hrs 🤬
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Lind17
(@lynz177) reported
Looking for a phone number for Matt Wickham VP Cogeo in Burlington, found out that 7 years of problems I was conned into upgrading the issue is Cogeco tap on outside lines.