Cogeco outages and service status in Hamilton, Ontario

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hamilton, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, and Hamilton.

City	Problem Type	Report Time
Burlington	TV	3 days ago
Hamilton	Internet	4 days ago
Hamilton	Internet	26 days ago
Hamilton	Internet	29 days ago
Burlington	E-mail	1 month ago
Burlington	TV	2 months ago

Nearby cities with recent reports

Community Discussion

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Cogeco Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Dion Rodrigues (@RodriguesDion) reported 26 seconds ago from Hamilton, Ontario

  Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

• 
  Stacy (@Samtwo2) reported 1 minute ago from Hamilton, Ontario

  @cogeco, the Food Network channel is unwatchable due to freezing and pixelation and has been for several weeks now. Can you please place a credit on my account because of this? I'm paying for something I can't watch, frustrating!

• 
  Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported 2 minutes ago from Hamilton, Ontario

  Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

• 
  R J P (@rjp3131) reported 9 minutes ago from Hamilton, Ontario

  @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

• 
  Andrew (@AndrewWahl) reported 16 minutes ago from Hamilton, Ontario

  @cogeco hey our network is down again. At least the third time in a week. What’s up?

• 
  LotneyFrattelli (@BFrattelli) reported 16 minutes ago from Hamilton, Ontario

  @MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull

• 
  Justin Vandenberg (@jvberg) reported 17 minutes ago from Burlington, Ontario

  @cogeco any issues reported in Burlington? Cable and Internet are out 😞 #NFLSunday

• 
  Theresa K Cahill (@TheresaKCahill) reported 21 minutes ago from Burlington, Ontario

  @cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco

• 
  Stacy (@Samtwo2) reported 26 minutes ago from Hamilton, Ontario

  Is anyone else's Cogeco cable/internet down? #HamOnt

• 
  Mark D. McGuire (@MarkMcGuireD) reported 28 minutes ago from Burlington, Ontario

  @cogeco Thank you 🙏 I use Cogeco internet and enjoy your service. Otherwise I don’t get why Cogeco contractors hang the cable lines everywhere like spider webs. Dynes road is an example of this type of Cogeco handy work.

• 
  Jason Lamb (@jasonlamb) reported 29 minutes ago from Hamilton, Ontario

  Ahhhh, Cogeco is down in #HamOnt. Makes working from home real....something.

• 
  KatherineRunsUltras (@katherine_yager) reported 30 minutes ago from Hamilton, Ontario

  @AprilBoultbee @Bell @Bell_Support @TekSavvyBuzz I don’t think they offer service our area. But I think we might need to switch to cogeco or something else!

• 
  Mike H (@MikeHubbert2) reported 32 minutes ago from Burlington, Ontario

  @cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.

• 
  Rob Bieber Ⓥ🌈 (@rob_bieber) reported 32 minutes ago from Hamilton, Ontario

  @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

• 
  Linda Sendecki (@lucylin39) reported 34 minutes ago from Burlington, Ontario

  @cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

• 
  Uncle Mike (@spacetruckin16) reported 35 minutes ago from Hamilton, Ontario

  @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

• 
  Jennifer Gould (@msjengould) reported 38 minutes ago from Hamilton, Ontario

  @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

• 
  Peter Vander Klippe (@peter_vk) reported 44 minutes ago from Hamilton, Ontario

  @ajvalenc @cogeco Might be related to the power outage?

• 
  Lady Selena Isara (@LadySelenaIsara) reported 47 minutes ago from Hamilton, Ontario

  @cogeco OMG I am sooo glad I got rid of your service! I will NEVER come back. A man who said he was from Cogeco with a badge which I said I could make that, he wanted the boxes back, he said I’m going to waste his time coming back I said that’s fine I have the labels from

• 
  Shawna Whalen (@shawnaonair) reported 51 minutes ago from Hamilton, Ontario

  I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hitchcock (@ChrysalisChris) reported 1 minute ago

  @telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.

• 
  Steve Pipes (@steve_pipes) reported 2 minutes ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  pirangi13 (@shanupirangi) reported 4 minutes ago

  @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 6 minutes ago

  guys the funniest ******* thing ever has happened for a few days our tv has been glitching big time we went on a streaming service and it said "sorry, you have to be in the uk" so we check the inputs and ??? for some reason our tv is now Cogeco (a ******* canadian tv service)

• 
  HumbertOst (@christiancont) reported 14 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  John Bugailiskis (@John_Bug) reported 17 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 17 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

• 
  Bob (@DogLifeOntario) reported 19 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Adamomni (@atpracs) reported 21 minutes ago

  @cogeco there is a outage in the L8J2p2 area of Stoney Creek that started at 11:08am this morning, but nothing on the outage page.

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 22 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.