Cogeco Outage Report in Hamilton, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hamilton, Ontario
The most recent Cogeco outage reports came from the following cities: Burlington, Stoney Creek and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Lu
(@lieu_days) reported
from
Burlington, Ontario
@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.
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El Bruno @🇨🇦 #diversity and #AI at @msignite
(@elbruno) reported
from
Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Dion Rodrigues
(@RodriguesDion) reported
from
Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Coach Brock
(@Coach_Brock) reported
from
Burlington, Ontario
@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒
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Wayne Smith
(@ncfcwayne) reported
from
Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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George Stroe
(@GeorgeStroe3) reported
from
Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Richard Whitlock
(@RichardWhitloc2) reported
from
Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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Jon O'Leary
(@oleary_rules) reported
from
Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Marshall Memorial UC
(@mmuc) reported
from
Dancaster Courts, Ontario
Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster
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Kenbmac 🇨🇦🇨🇦🇨🇦
(@kenbmac) reported
from
Hamilton, Ontario
Cogeco cable and internet going up again...... time to find new service. #cogeco
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Paul Short
(@new_perspective) reported
from
Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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Ann Cochren
(@anncochren) reported
from
Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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R J P
(@rjp3131) reported
from
Hamilton, Ontario
@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Shane Zeagman
(@ItsShaZam) reported
from
Hamilton, Ontario
@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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LCC I I Stand With Ukraine | Freedom to decide
(@CarrascocortesL) reported
@cogeco you don't have a phone number anymore for technical support? It has been a week I have rebooted the modem three times. I am paying for one gigabyte per second service, but the damn thing is not working at all. It just keeps on stalling all the time.
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Justin Smith
(@JustinSmith1087) reported
@cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.
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Bradsports
(@Bradsports2) reported
@cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx
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a j s b
(@Brooksajsb) reported
@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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RealStevenJames
(@RealStevieJames) reported
@cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!
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Charles
(@lloyder1971) reported
@cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves
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Frances
(@franticlimbo) reported
Sorry @cogeco but your customer service phone/chat/online totally sucks
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Steve Coville 🇨🇦
(@SteveCoville) reported
from
Fairmount, Ontario
@cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService
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Route 17 To SkyCountry
(@Mars_Robot) reported
@TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\
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Mel 🇨🇦
(@Melbell1013) reported
@Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco