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Cogeco

Cogeco Outage Report in Hamilton, Ontario

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Hamilton, Ontario

The most recent Cogeco outage reports came from the following cities: Waterdown, Burlington, and Stoney Creek.

CityProblem TypeReport Time
Waterdown Phone 21 days ago
Burlington TV 1 month ago
Stoney Creek TV 2 months ago
Hamilton Internet 3 months ago
Burlington Internet 3 months ago
Burlington Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • AndrewWahl
    Andrew (@AndrewWahl) reported from Hamilton, Ontario

    Hey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Is anyone else's Cogeco cable/internet down? #HamOnt

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • AJugloff
    AlexJugloff. (@AJugloff) reported from Hamilton, Ontario

    @cogeco is there an internet problem in upper Stoney creek ??

  • Alphamoongirl
    🌜Leah Salt (@Alphamoongirl) reported from Burlington, Ontario

    @e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

  • bryancomplains
    B. (@bryancomplains) reported from Hamilton, Ontario

    @cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance

  • rgordom15
    bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco never mind got it to work

  • tansyko
    Tansy Ko (@tansyko) reported from Hamilton, Ontario

    @cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain

  • MarkMcGuireD
    Mark D. McGuire (@MarkMcGuireD) reported from Burlington, Ontario

    @cogeco Thank you 🙏 I use Cogeco internet and enjoy your service. Otherwise I don’t get why Cogeco contractors hang the cable lines everywhere like spider webs. Dynes road is an example of this type of Cogeco handy work.

  • StucastleUtd
    Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • jamesnorthgs
    jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario

    @cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • spacetruckin16
    Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • AndrewWahl
    Andrew (@AndrewWahl) reported from Hamilton, Ontario

    @cogeco hey our network is down again. At least the third time in a week. What’s up?

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • 1965CJW
    Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported from Hamilton, Ontario

    Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

  • colly_mitch
    Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario

    @cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?

  • JeffBoulton
    Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rickchisholm
    Infosec Muppet (@rickchisholm) reported

    @netwonk @startca Cogeco had significant issues yesterday, alt DNS was a partial fix. I've heard rumblings that there may be some persisting issues today as well. I'm Start / Cogeco but using alt DNS. Network fairly stable so far today.

  • SitecoreChris
    SitecoreChris (@SitecoreChris) reported

    @cogecohelps @cogeco You should be setting the secondary dns for all customers and systems to 8.8.8.8 then if your dns goes down you have an alternative one then it would not go down like this. That is what I did to get back up and running within 20 minutes after I found out it was a dns issue

  • m_e_f1
    Mike (@m_e_f1) reported

    @cogeco @cogecohelps No internet, website says no outages and not one phone number works for you, just disconnects no matter which service you choose. Would be nice to find out whats going on and how its going to be fixed.

  • j_tokee
    J (@j_tokee) reported

    @Todd0575 @Carminevittori5 @cogeco Just because you pay for something doesn't mean there won't be issues. How entitled can you be? Do you not lose power every once in a while? Car breaks down? Public transit inaccessible? Healthcare inaccessible? All things you pay for too. Grow up boomer.

  • RobinAEngel
    Robin Engel (@RobinAEngel) reported

    @FlamReview I do know that the Cogeco DNS was down yesterday morning. Using an alternate DNS provider was a quick workaround.

  • turimac
    Turi Pillitteri (@turimac) reported

    @cogecohelps @saturnfzz @cogeco I'd suggest you reread your customer service manual

  • bulldogsdad30
    Dave Watson (@bulldogsdad30) reported

    @cogeco Not being a @cogeco customer

  • 999k_views
    999K_views (@999k_views) reported

    @Outnumbered5_1 @cogeco hassle? then just dont get a refund wtf its 6 hours bro

  • JustBob1965
    Bob McArthur (@JustBob1965) reported

    @Tedbits @cogeco The interim fix was to just change your DNS address on your router say google or another 8.8.8.8

  • DarrenMorin
    Darren 🤟🖖 (@DarrenMorin) reported

    Update 01/05/2021 4:48 PM ET : Cogeco has tweeted out that it’s resolved its network issue. The account says “if you are still experiencing No service, please reboot your modem.”