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Cogeco

Cogeco Outage Report in Hamilton, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Hamilton, Ontario

The most recent Cogeco outage reports came from the following cities: Waterdown, and Burlington.

CityProblem TypeReport Time
Waterdown Phone 24 days ago
Burlington TV 1 month ago
Stoney Creek TV 2 months ago
Hamilton Internet 3 months ago
Burlington Internet 3 months ago
Burlington Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

  • rgordom15
    bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco. Hoping someone can help with my billing. Just sent a dm

  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

  • tombroen
    Tom Broen 🛤☘️ (@tombroen) reported from Hamilton, Ontario

    @JohnFurrToronto @cogeco @BellFibe Yes it’s interesting because when you go to the CTV app it will allow you to sign in with every other cable company in the country except Cogeco. Suggest a certain amount of contempt for their customers imho 😐

  • ncfcwayne
    Wayne Smith (@ncfcwayne) reported from Hamilton, Ontario

    Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • rjp3131
    R J P (@rjp3131) reported from Hamilton, Ontario

    @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

  • elbruno
    El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • new_perspective
    Paul Short (@new_perspective) reported from Hamilton, Ontario

    With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl

  • anncochren
    Ann Cochren (@anncochren) reported from Hamilton, Ontario

    @LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...

  • RodriguesDion
    Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario

    Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

  • RichardWhitloc2
    Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • ItsShaZam
    Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario

    @cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.

  • MikeHubbert2
    Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.

  • BFrattelli
    LotneyFrattelli (@BFrattelli) reported from Hamilton, Ontario

    @MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps

  • jkgirlforever
    Chan (@jkgirlforever) reported from Hamilton, Ontario

    @moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.

  • TheresaKCahill
    Theresa K Cahill (@TheresaKCahill) reported from Burlington, Ontario

    @cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco

  • MikeHubbert2
    Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DanGoodchild
    Dan (I didn't want to go out anyway) Goodchild (@DanGoodchild) reported

    @cogecohelps Good afternoon. My brother-in-law claims that if my dad cancels his cogeco service, he can purchase his cogeco email account to keep it going. Can you confirm this? It doesn't sound right to me and I would like a definitive answer to stop my BIL from pestering me.

  • Gauth_25
    Tyler Gauthier (@Gauth_25) reported

    Hey @cogeco fix your damn internet. Been trash for weeks now

  • prspctvlangserv
    Ailsa Wylie (@prspctvlangserv) reported

    @cogecohelps @cogeco I only cancelled my service because I moved to an area you don't cover. The staff on the phone kindly cut the cancellation fee in half but that was all they could do. I'm still charged $112.50. This was not my choice.

  • carricdesign
    Carol Tomalty (@carricdesign) reported

    @cogeco internet connection has been intermittent all day and has now been down for an hour or so #Kingston #cogecointernetproblems

  • saturnstormx
    Carmen Saturno (@saturnstormx) reported

    My internet connection during my class in Thursday afternoons is brutal, and I have a feeling its definitely because Cogeco has the most traffic during this time of day. Didn't have this issue at all last semester. I wonder if schools going more online has anything to do with it

  • JamesMcCannell
    James McCannell (@JamesMcCannell) reported

    Hey @cogeco @cogecohelps, wifi does not seem to be working. Green lights on my modem but no connection. Can you help? Is this a known issue? Burlington - L7L

  • dorktrader
    DORKTRADER (@dorktrader) reported

    @cogeco FIX YOUR ******* SERVERS !! THIS HAS BECOME A WEEKLY THING ! I’VE LOST SO MUCH PROFITS DUE TO YOUR SHITTY SERVICE, HOW IS THIS OCCURRING SO OFTEN ??

  • calabrese_vero
    u_vero_calabrese (@calabrese_vero) reported

    @cogeco is there another outage in Oakville?

  • reptile82613
    Don O'Neil (@reptile82613) reported

    @cogecohelps @cogeco yes i have speeds are also 1/3rd then what they are suppose to be. If I use your DNS then it just keeps dropping using the google DNS for a workaround to get on and talked to others they having issues as well heads up :)

  • katdamianoxo
    ♓︎ hot girl kαt ♓︎ (@katdamianoxo) reported

    @cogeco wifi is down again....