Is Cogeco having an outage in Hamilton, Ontario?
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
No problems detected at Cogeco
Cogeco in Hamilton, Ontario problems in the last 24 hours

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Most Reported Problems:
- Internet (69.44%)
- TV (11.46%)
- Wi-fi (7.29%)
- Total Blackout (5.56%)
- E-mail (3.47%)
- Phone (2.78%)
Cogeco Outage Map Near Hamilton, Ontario
The most recent outage reports and issues originated from Burlington, Stoney Creek, Hamilton, Ancaster, Dundas and Waterdown.
Cogeco in Hamilton, Ontario Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Cogeco Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton, Ontario and nearby locations:-
Jimmy (@jamesmccowell) reported from Hamilton, Ontario
@cogecohelps hey Cogeco, I believe there is an outage in Winona/Stoney Creek. No internet here. #cogeco
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KatherineRunsUltras (@katherine_yager) reported from Hamilton, Ontario
@AprilBoultbee @Bell @Bell_Support @TekSavvyBuzz I don’t think they offer service our area. But I think we might need to switch to cogeco or something else!
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Lady Selena Isara (@LadySelenaIsara) reported from Hamilton, Ontario
@cogeco OMG I am sooo glad I got rid of your service! I will NEVER come back. A man who said he was from Cogeco with a badge which I said I could make that, he wanted the boxes back, he said I’m going to waste his time coming back I said that’s fine I have the labels from
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Mitch_Ross_Masstech (@MMasstech) reported from Burlington, Ontario
@cogeco it’s bad enough that the TiVo system is the worst piece of hardware I’ve ever had the misfortune of enduring but I can’t even get through to your support to get this piece of junk replaced. Breathing into the phone with me repeating into the phone “can you hear me” 👎🏿👎🏿
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BR (@Mitts64) reported from Hamilton, Ontario
@gunner_mcneill @cogeco Yep...there’s been an outage since 8:30 this morning through most of the downtown area. No word on cause or an uptime eta.
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Jose H. Manalo Jr. (@Fossilfish50) reported from Burlington, Ontario
@SarahTreadaway @cogecohelps Had the same response from my modem issue! Same three lights on! Tech can’t help, they tried three times to fix and to no success. Earliest Tech available from Cogeco is Jan 10th! 9 days, REALLY! That’s the earliest available! It’s time to cancel my service!
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Alex Sévigny, APR (@alexsevigny) reported from Hamilton, Ontario
@vivalasantz @pamelizabeth2 @Bell_Support @Bell If it is any consolation, the service I recently received from @cogeco was much worse. Two full day appointments when they didn’t show up and then lied to about the terms of the contract. Shameless convo with a manager after.
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Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Hamilton, Ontario
@cogecohelps thx. i called. need a technician appt. nothing available until thurs. not surprised. not impressed. then again, i haven’t been impressed w/ much since i became a #cogeco customer in may. i have very low expectations now. can’t wait ‘til my yr is up.
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Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Hamilton, Ontario
@cogecohelps main #tivo box will let me watch tv and recorded shows, but that’s the only functionality in my whole home package of services. but, again, no internet which is a major issue, as i don’t have unlimited data on my phone. #Cogeco #Internet #tv #HamOnt
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Kim Bahr (@bahr_kim) reported from Burlington, Ontario
Is cogeco down in the Burlington Pinedale area
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Kristina (@stinakaos) reported from Hamilton, Ontario
@RBuschy @cogeco My internet is down
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George Stroe (@GeorgeStroe3) reported from Burlington, Ontario
@CRTCeng hello, things are not well in Cogeco land. Only game in town in Burlington thanks to your policies. When was the last time you called Cogeco customer service and been on hold for more than 30 minutes? They have a pre recorded message, been like this for over 6 months....
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Schmitt foundation H (@fschmitt2) reported from Hamilton, Ontario
When I cancelled my services, they sent me an email that I was totally paid up now they are sending me bills again, anyone considering Cogeco consider this you cannot cancel with them without penalizing you!,,
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George Stroe (@GeorgeStroe3) reported from Burlington, Ontario
@cogeco What about the waiting time when calling customer service? Waiting time exceeds 30 minutes? And you call this customer service? In Canada?!
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Stephen Bieda (@stephen_bieda) reported from Hamilton, Ontario
@cogecohelps Cogeco internet is down in Winona - Nanaimo Cres & Montreal Circle
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George Stroe (@GeorgeStroe3) reported from Burlington, Ontario
@cogeco customer service continues to be hard to reach with waiting times exceeding 30 minutes. They’ve been upgrading their billing systems for more than 6 months now. Thank you CRTC for supporting cable company monopoly in Canada, we are all suffering the consequences
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Wes Beemer (@BeemerWes) reported from Burlington, Ontario
@cogeco service doesn’t work ...
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Dion Rodrigues (@RodriguesDion) reported from Burlington, Ontario
@KarenLDenomme @cogeco That’s exactly why I had to call them too, 3 months ago... sadly I’ve never been billed right once since!! Absolutely outrageous.
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Brent Kosta (@bkosta) reported from Hamilton, Ontario
@Keyte17 @cogeco Cogeco has put me on hold for over an hour 3 or 4 times. They simply do not see it as a priority to answer to their clients. I cancelled my service. Apparently they feel having the recording of “Longer than expected call volumes” washes their hands clean of any customer support.
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Lennox T (@Lennoxoxox) reported from Hamilton, Ontario
@cogecohelps And please note in my original tweet I already said I tried to reach out to your support - and they would not help! I’m absolutely astounded at this poor Cogeco service. Where is your responsibility?
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Michelle Hegge (@michellehegge) reported from Burlington, Ontario
@cogecohelps my cogeco email isn’t working and can not connect via webmail either. Is there currently an issue?
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George Stroe (@GeorgeStroe3) reported from Burlington, Ontario
@cogeco account suspended for 3 weeks while I was on vacation. First call while in Europe, agent very argumentative and not looking listening. Came back, takes me 4 calls to technical support to unlock the account. Trying to make sense of it from a technical point of view
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Dion Rodrigues (@RodriguesDion) reported from Burlington, Ontario
. @cogeco @cogecohelps you’ve billed me wrong again this month - that’s 3 months in a row, for a service I waited 2 hours on hold to cancel in JUNE! Get it together. I refuse to pay this bill until you rectify this issue and properly charge me. Cut me off, I’ll go to @Bell
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Lisa Koster (@lkoster) reported from Burlington, Ontario
@cogecohelps I subscribe to Cogeco on-demand service and have never had a problem watching anything before. I have one season of Homeland where it is telling me I need to upgrade to watch. I’m confused. I already subscribe to on demand? Why would this one season not work?
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John M. Campbell (@O2BCool2) reported from Westdale, Ontario
We’ve been living these issues with @cogecohelps @cogeco the past 3 weeks with no end in sight.
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John M. Campbell (@O2BCool2) reported from Hamilton, Ontario
@cogeco @cogecohelps 12:47 pm call was picked up. Technical line but our question was about TiVo which he can’t help with...back on hold...
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John M. Campbell (@O2BCool2) reported from Hamilton, Ontario
Hey @cogeco @cogecohelps how long should we expect to be on hold when we call customer service? 25 mins and counting...
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Shane Kennedy ??? (@IrishmanShaner) reported from Hamilton, Ontario
Asking for support from @CarmatTheSpec & @ConsumerSOS - Cogeco can’t get their systems fixed & many of Hamilton area customers are weeks/months without internet. Cogeco told me they can’t help as I’m not a customer however my provider uses Cogeco’s infrastructure & technicians...
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:-
sam wessner (@SamWessner8) reported
When we move back to Sarnia I'm switching shit off of Cogeco cause I hate them so much. Been nothing but terrible for years.
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Brian Jones (@Brianinwindsor) reported
@sikldaniel @biggieta11z @cogeco Or a Cogeco tech could fix your issues...
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Sherrie Louth (@scary_sherrie) reported from Halton Hills, Ontario
@cogecohelps At least you have a tv with working cable to watch the Leaf game! My HD channels including on demand stopped working last Thursday night. After a VERY long weekend a tech arrived and was able to fix problem , now ANOTHER 5 business days! Hating cogeco!
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Drew Moore (@d_moore17) reported
@cogeco @Jarod181T Also very upset about this! I am assuming that our monthly bill will go down now that this service isn't offered...
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Kent Emerson (@Zatoichi127) reported
@cogeco your new TiVo interface is terrible. How do I revert back to the old style.
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Free Tuition for Ontario Students Now (@obeng_lily) reported
Cogeco just sent me a bill for $200 even though I cancelled our service in AUGUST. I am about to fight the CEO at 2:50AM in the morning, I am absolutely not the one.
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Stephanie Manson (@stephhmanson) reported
Hey @cogecohelps @cogeco, I brought this to your attention in 2017 and I was told the network chooses what the programming name is. Not so
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Stephanie Manson (@stephhmanson) reported
@UfaWizard Thanks! I had asked Cogeco before and they told me programming is named by the network. I’ll try again with this!
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Vinny the Thrill® (@VinnyTheThrill) reported
@biggieta11z @cogeco That’s why I use @TekSavvyNetwork never have issues that aren’t my own fault. $55 taxes in. #TekSavage #cooltypos
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Micheal™ (@biggieta11z) reported
@ftbgbx @cogeco Yeah, Cogeco has told me it's "because there are a lot of Cogeco subscribers in my area". Makes sense that start has the same problems though, as far as I know they use Cogeco's lines