Is Cogeco having an outage in Oakville, Ontario?

@SarahTreadaway @cogecohelps Had the same response from my modem issue! Same three lights on! Tech can’t help, they tried three times to fix and to no success. Earliest Tech available from Cogeco is Jan 10th! 9 days, REALLY! That’s the earliest available! It’s time to cancel my service!

I will never ever use @cogeco again. Miltoners, beware.

@cogeco @cogecohelps hi guys, I’m wondering why I don’t have the option to sign into the @CTV go & @City_tv apps with you as my service provider. I see the option to sign in with almost every other provider. Fell like I’m missing out. Please let me know if I’m missing something.

Is cogeco down in the Burlington Pinedale area

Is @CHCHTV carrying any of the @cityofhamilton #Election2018 debates? Not a Cogeco customer but would like to see them.

More crappy service from Chatham’s Teksavvy - resellers of @bellcanada and @Rogers. Still waiting for internet service to resume after a move. But I got charged the moving fee already. @TekSavvyBuzz @TekSavvyNetwork @cogeco

@CRTCeng hello, things are not well in Cogeco land. Only game in town in Burlington thanks to your policies. When was the last time you called Cogeco customer service and been on hold for more than 30 minutes? They have a pre recorded message, been like this for over 6 months....

@RogersHelps None of what you described happened. Even after 6 calls. Each one ended with an assurance of a return but not once did I receive one. Stop failing. Your technical teams should be embarrassed. I've been a paying customer for 2 years. #consumers #canada #isp @Bell @cogeco

Hey @cogeco there is an outage in my bank account, try giving me a call to get my money but there will be a 40 minute wait. Have you tried to turn yourself off and back on again? Your service is garbage!

@cogecohelps When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

@cogecohelps Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

@cogeco When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

@cogeco Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

@cogeco What about the waiting time when calling customer service? Waiting time exceeds 30 minutes? And you call this customer service? In Canada?!

@cogeco customer service continues to be hard to reach with waiting times exceeding 30 minutes. They’ve been upgrading their billing systems for more than 6 months now. Thank you CRTC for supporting cable company monopoly in Canada, we are all suffering the consequences

@cogeco service doesn’t work ...

@KarenLDenomme @cogeco That’s exactly why I had to call them too, 3 months ago... sadly I’ve never been billed right once since!! Absolutely outrageous.

@cogeco you’re internet has been awful lately. So damn slow!

@cogecohelps my cogeco email isn’t working and can not connect via webmail either. Is there currently an issue?

Hello @cogeco I have spent over 2 hours calling in the 2 days. You cancelled my service early and I am STILL without any internet/phone/TV

@cogeco account suspended for 3 weeks while I was on vacation. First call while in Europe, agent very argumentative and not looking listening. Came back, takes me 4 calls to technical support to unlock the account. Trying to make sense of it from a technical point of view

@CogecoBusiness Solution after 3 hours on hold: wait 2 weeks for a tech to come fix an error that your company made also I will be charged for that technicians service call. Great Customer Service Cogeco you should be so proud!!! #NOT

. @cogeco @cogecohelps you’ve billed me wrong again this month - that’s 3 months in a row, for a service I waited 2 hours on hold to cancel in JUNE! Get it together. I refuse to pay this bill until you rectify this issue and properly charge me. Cut me off, I’ll go to @Bell

@cogecohelps I subscribe to Cogeco on-demand service and have never had a problem watching anything before. I have one season of Homeland where it is telling me I need to upgrade to watch. I’m confused. I already subscribe to on demand? Why would this one season not work?

@cogeco has to have the worst customer service. “We changed our system and can no longer offer promos or discounts” When is @Rogers & #BellFibe coming to Chatham-Kent?

@BeLeafNation @cogecohelps We are also thinking of cancelling with @cogeco as the Retention Department refused to give the same loyalty rate as last month. What is the procedure in the store to cancel?

@cogecohelps Terrible service from cogeco in Milton. Just found out that my mom has to wait till Monday for a simple TV basic box to work. She has been waiting since Tuesday July 17th!!! First promised last Friday. Then in 24 hrs. Now 5 bus. Days. Damn!

@cjuned81 @cogeco They all suck so bad. Good luck with Bell and their offshore non existent cx service.

@Doucet3 @cogecohelps I can’t get this to work either! I have a Bell & Cogeco login and neither of working. I’m so annoyed!!!

So I have a friend @jawkneedee who had their cable cut by @RegionofHalton fixing a water main. Then @cogecohelps trys a temporary fix but that fails. They were supposed to come back and fix it today, but now won’t for another 6 DAYS!!! Thats almost 2 weeks without service @cogeco

@cogeco instead of new trucks why don’t you get a better TiVo service. I’m so sick of paying for a service that gets screwed up half the time.

@cogeco NOT thrilled right now with your “service” 😡

Still no phone service after 6 weeks for my parents in Windsor. Thanks @cogeco

call #Cogeco customer service... wait on hold for 10 mins. get through. Agent Nancy says her computer is frozen, sorry, pls hold and I'll transfer you to another agent. She puts me back in cue and holding interminably again! Not cool.

Still there. I called this morning to be told because it’s winter season now they can’t send anyone out until April. So if the condo Corp wants they can cut it down. Cogeco is quick to take your money but to get any type of service they move like snails.

Cogeco sucks the big one. I called over 2 weeks ago to have a temporary wire that they strung up without my knowledge back in December after we had already cancelled our services with them, they gave me a date of January 16th, low and behold the 16th has come and gone the wire

What we need here @cogeco @cogecohelps is someone to take some ownership over the situation and actually HELP US. Do you understand that you will be directly responsible for someone losing their job if my mom gets fired for not being able to work for FIVE DAYS!

@cogecohelps I know you won't help me because Cogeco wants to hold my money as long as possible. I've dealt with 3 agents: ID 2685 who did absolutely nothing for me 2 weeks ago; another agent that dropped my call before I got her number; and ID 4191.

@cogecohelps @Tdot_jaysfan Cogeco is a joke... awful customer service !!!! I also want the TSN app back!