Cogeco Outage in Mississauga, Ontario

@cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

@cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

@cogeco Wtf is going on biggest ppv of year trying to purchase and its unavailable. I WANT A CREDIT ON MY ACCOUNT NOT HAPPY

Hey @cogecohelps @cogeco Oakville area is not working, fam I need internet right now for studying midterms tomorrow!! Please for God’s sake please damn fix internet hurry up!! #Cogeco

Hey Oakville area is not working, fam I need internet right now for studying midterms tomorrow!! Please for God’s sake please damn fix internet hurry up!! #Cogeco

@kailbrooke16 @cogeco I agree terrible terrible service

It’s 9:48pm in Oakville Ontario. Anyone else still having issues with #cogeco Internet and phone services. On hold with them and there is no recorded messages about problems.

@soakwash @cogecohelps @cogeco We are having the same problems here in east end Oakville- down at least 15 minutes

@cogecohelps Not impressed Ryan @cogecohelps Your associates usually private message people, so they can actually help them. I have reported this three times. I have done my duty. How about you. @cogeco

Or perhaps you can do that, Ryan @cogecohelps and also suggest they reprint @cogeco doorknob cards. It’s not just my house. All the way down the street.

@cogeco please fix your internet services. This is outrageous... Horrible internet speeds and connectivity these past 2 weeks. Already over my data limit thanks to you guys...

I can’t believe how bad the new #cogeco user interface is for Tivo ... most of the time it doesn’t work if you’re trying to get to anything other than the channel listings... they have made my mind for me... dropping cable after #epl season in May

The new #cogeco interface is absolute sh*t ...nothing works... when it does for a bit it’s slow as molasses... and then decides to reset Result= when premier league season is over, we’re dropping cable

@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.

Cogeco dropping TSN Go is a minor thing but it bugs me. Researching internet options ... 2 blocks away from my house - in a new development - Bell offers 1.5 Gbps fiber service. Here, Bell only offers 50 Mbps. Grrr.

@cogecohelps "vs. the few that actually use it" sort of describes 90% of the channels I currently get on my Cogeco package and never watch. Am already paying for both high speed Internet, and TSN; I'm disappointed you can't make this work.

@cogeco If you’re keeping track, your new @Tivo interface is awful. Recommend returning to previous.

I will never ever use @cogeco again. Miltoners, beware.

@cogeco @cogecohelps hi guys, I’m wondering why I don’t have the option to sign into the @CTV go & @City_tv apps with you as my service provider. I see the option to sign in with almost every other provider. Fell like I’m missing out. Please let me know if I’m missing something.

Is @CHCHTV carrying any of the @cityofhamilton #Election2018 debates? Not a Cogeco customer but would like to see them.

More crappy service from Chatham’s Teksavvy - resellers of @bellcanada and @Rogers. Still waiting for internet service to resume after a move. But I got charged the moving fee already. @TekSavvyBuzz @TekSavvyNetwork @cogeco

@RogersHelps None of what you described happened. Even after 6 calls. Each one ended with an assurance of a return but not once did I receive one. Stop failing. Your technical teams should be embarrassed. I've been a paying customer for 2 years. #consumers #canada #isp @Bell @cogeco

Hey @cogeco there is an outage in my bank account, try giving me a call to get my money but there will be a 40 minute wait. Have you tried to turn yourself off and back on again? Your service is garbage!

@cogecohelps When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

@cogecohelps Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

@cogeco When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

@cogeco Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

@cogeco you’re internet has been awful lately. So damn slow!

Hello @cogeco I have spent over 2 hours calling in the 2 days. You cancelled my service early and I am STILL without any internet/phone/TV

@CogecoBusiness Solution after 3 hours on hold: wait 2 weeks for a tech to come fix an error that your company made also I will be charged for that technicians service call. Great Customer Service Cogeco you should be so proud!!! #NOT

@cogeco has to have the worst customer service. “We changed our system and can no longer offer promos or discounts” When is @Rogers & #BellFibe coming to Chatham-Kent?

@BeLeafNation @cogecohelps We are also thinking of cancelling with @cogeco as the Retention Department refused to give the same loyalty rate as last month. What is the procedure in the store to cancel?

@cogecohelps Terrible service from cogeco in Milton. Just found out that my mom has to wait till Monday for a simple TV basic box to work. She has been waiting since Tuesday July 17th!!! First promised last Friday. Then in 24 hrs. Now 5 bus. Days. Damn!

@cjuned81 @cogeco They all suck so bad. Good luck with Bell and their offshore non existent cx service.

@Doucet3 @cogecohelps I can’t get this to work either! I have a Bell & Cogeco login and neither of working. I’m so annoyed!!!

I just got a deal literally 100X better with Bell that Cogeco would never in their life give me hollllly

@cogeco I spoke to tech twice....and they said contact customer service....I keep getting tech.

@cogeco I know that we are outside your service area. What I’m trying to understand is why Cogeco salespeople are making appointments with my neighbours to install “high speed” internet. If you could answer that I would appreciate it. Thanks

@cogeco How do I get channel 426....I have called - huge wait times, I have online msg'ed - kept getting technical support....my mum wants to watch tennis and it'll be over before I get this problem solved. I need channel 426.....

@TekSavvyBuzz Incompetent Cogeco. No way to escalate beyond the wall of anonymous support. 2 weeks + of problems. One day off work, and another one proposed.

Hey @Bell_Support This weekend a salesperson from @cogecohelps came to my door in @Aburg_TownHall offering up to 1gig of internet using existing bell service lines. We don’t yet have FTTH and Cogeco doesn’t have coax service in my Amherstburg On. neighborhood. Is this possible.

@cogeco please send me an email I can contact to discuss my upcoming payment. I insist on not paying for this month as your service has been anything but exceptional. I've called countless times without anything being resolved and even had a tech here to replace my modem.

@cogeco I tried calling the number you gave me it says it is not in service

@cogeco Hey Jodi, is there a service outage with cogeco in the kingston area currently. I was watching tv this morning and now its not working with ref code 0600. Cheers,

@cogeco remote control problems with a PACE DC550D..tried new batteries... buttons not lighting up when pressed