Cogeco Outage in Smithville, Ontario

@cogecohelps @cogeco been without office phones for months!! Now home service sucks!! Bye COGECO.. We urge others to do the same.. #cogeco

Hey @cogeco , thanks for 2 wrong bills in 2 months - next month, it’ll be a very unhappy phone call I’ll be having with you. When I cancel a service, that means STOP CHARGING ME FOR IT. Maybe @Bell would understand that? #customerservicefail #badcustomerexperience

Cogeco is the worst internet provider ever

All my devices say I’m connected to the internet, yet the internet isint working. **** you cogeco. Thank god for my Rogers phone and all the data I pay too much ******* money for. Internet and phone plans SUCK THE BIG PP HERE IN CANADA.

Well @cogeco @cogecohelps and #YQG #cogeco customers: There is an outage. Unfortunately Cogeco website not updated. Nothing on twitter. No way to msg on Twitter and no response to my tweet. I had to find out from Shaun in a chat - wow, not good. #internet

@JamesThomper @RichPelts @cogeco When they forced me to the modem/router combo is when I had the issue. The original Cisco modem and my own router worked fine. The cables in my area are bad, and the combos didn't handle errors properly. Tech support didn't believe my assessment. So I ditched cogeco.

@ldeichel @shruti_shekar @OpenMediaOrg @ltribe Nope. I'm on my local ISPs own FTTH network. No "riding on the Cogeco network". And they are still faster and cheaper than Cogeco. Upkeep of the network. Lol.

@RichPelts @cogeco Hey Rich, same with @TekSavvyNetwork - who had an @cogeco tech come to check bandwidth on site. Both say the problem is with the other company. Paying for 10Mb/s upload and only getting less than 5Mb/s. @cogeco tech promises advertised 10Mb/s if I switch to them. #leapfrogtactic

Hey Rich, same with @TekSavvyNetwork - who had an @cogeco tech come to check bandwidth on site. Both say the problem is with the other company. Paying for 10Mb/s upload and only getting less than 5Mb/s. @cogeco tech promises advertised 10Mb/s if I switch to them. #leapfrogtactic

@RichPelts @cogeco I went to a reseller using different hardware on the same lines to solve my internet issues. The cogeco modems seem to be junk. (btw also pay half the price for faster)

@mousky1967 @shruti_shekar @OpenMediaOrg @ltribe Just remember: that local ISP is riding on the Cogeco network to get to your house. Cogeco invests annually for the upkeep and upgrade of that network. The key here is what rates are right to allow Cogeco to invest, and allow that local ISP to offer you a competitive service.

@fordnation Doug, Could you please do something about Cogeco cable. The personnel is abusive. Refusing to disconnect services. Charging a fee for each service not just an account. Overcharged on billing.