Cogeco outages and service status in Smithville, Ontario

Problems in the last 24 hours in Smithville, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Smithville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smithville, Ontario

The most recent Cogeco outage reports came from the following cities: West Lincoln.

City	Problem Type	Report Time
West Lincoln	Internet	10 days ago
West Lincoln	Internet	20 days ago
Stoney Creek	TV	3 months ago
Stoney Creek	TV	6 months ago
Stoney Creek	TV	6 months ago
Grimsby	TV	6 months ago

Community Discussion

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Cogeco Issues Reports Near Smithville, Ontario

Latest outage, problems and issue reports in Smithville and nearby locations:

• 
  Dwight Stead (@DwightStead) reported 8 minutes ago from Lincoln, Ontario

  Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

• 
  Dwight Stead (@DwightStead) reported 16 minutes ago from Lincoln, Ontario

  @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

• 
  CoachRuffy (@RyanRuffy) reported 18 minutes ago from Grimsby, Ontario

  @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

• 
  Dwight Stead (@DwightStead) reported 22 minutes ago from Lincoln, Ontario

  @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

• 
  Dwight Stead (@DwightStead) reported 27 minutes ago from Lincoln, Ontario

  Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

• 
  Dwight Stead (@DwightStead) reported 34 minutes ago from Lincoln, Ontario

  @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

• 
  Dave Schulz (@daveschulz) reported 34 minutes ago from Pelham Centre, Ontario

  If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

• 
  Plastic Geordie (@geordie_plastic) reported 39 minutes ago from Pelham Centre, Ontario

  @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

• 
  Dwight Stead (@DwightStead) reported 42 minutes ago from Lincoln, Ontario

  @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Velko D (@VelkoD) reported 8 minutes ago

  @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 9 minutes ago

  @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

• 
  SAF (@MUgowanne) reported 10 minutes ago

  @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

• 
  Devyn Farrugia (@devynfarrugia) reported 12 minutes ago

  @cogeco Is the service as bad as your internet?

• 
  Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported 14 minutes ago

  @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

• 
  Scott Dillon (@dillon4412) reported 15 minutes ago

  @cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 16 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

• 
  Terry (@gr8playz) reported 18 minutes ago

  @cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?

• 
  Paul Robinson (@robinson_p_g) reported 19 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  GWN (@GWN_Qc) reported 22 minutes ago

  @cogeco @OhlOfficial Start by having a service that dosent break every 2 days... it's been over 1 and half year at this point that I cant upload or play Xbox or stream on twitch