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Cogeco Outage Report in Smithville, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Smithville, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Smithville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Smithville, Ontario

The most recent Cogeco outage reports came from the following cities: Stoney Creek.

CityProblem TypeReport Time
Stoney Creek TV 2 months ago
Stoney Creek TV 5 months ago
Stoney Creek TV 5 months ago
Grimsby TV 5 months ago
Grimsby TV 5 months ago
Grimsby TV 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Smithville, Ontario

Latest outage, problems and issue reports in Smithville and nearby locations:

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • daveschulz
    Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • RyanRuffy
    CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

  • geordie_plastic
    Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • HermezWisam
    Wisam Hermez (@HermezWisam) reported

    @cogeco can you please explain to me why a 3 year contract got moved to a 10 year contract and today I look at my bill and its 15 years... how does that happen... if you are a cogect customer review you bill you might see 180 month... thats 15 years

  • kboxlive
    Kevin Siddique (@kboxlive) reported

    @carrytelca @cogeco I had to explain that I WFH and lost work hours. I also had to tether my phone so my family could have Internet. I also had to point out that I've been a customer for >6 years. The best they can do is 10 days credit plus $5. That's about $30 credit which I had to take or lose.

  • DaveW85
    David Wilson (@DaveW85) reported

    @cogeco @cogecohelps I can't imagine a company with worse customer service. Glad I stayed home for my appointment to get a call an hour and a half into the proposed that no one was coming. If you didn't have such a strong monopoly there's no way you'd still be in business.

  • inbetweenismyne
    Berty (@inbetweenismyne) reported

    @cogeco, it's fair to say that your're app sucks. That's all.

  • Mark_Goldberg
    Mark Goldberg (@Mark_Goldberg) reported

    @tedwoodhead @cogeco @MBDan7 People seem to think these #CRTC labels will fix rural fixed wireless. How? If there is a competitor, people would switch - but there usually isn't a competitor. So, it ultimately comes down to spectrum, towers, economics. Everyone wants 5-bars, but they don't want new towers

  • tedwoodhead
    Ted Woodhead (he/him) (@tedwoodhead) reported

    Commissioner Abramson asks @cogeco whether nutrition labels are actually useful? He says some consumer groups say they would be useful to consumers. If anyone spent time with front line team members they would conclude not a single customer ever seeks a nutrition label. Not one.

  • judianefy
    judiane fournier (@judianefy) reported

    You transferred the wrong phone number a week ago and still not fixed! 5 calls later and I’m on hold 59 minutes….I raves about your service to get my mom to switch and it’s been a nightmare.@cogeco

  • scaduts
    Scaduts (@scaduts) reported

    @cogeco outage in south Burlington?

  • BMystyk
    Scarlett Bob 🧬🇨🇦♂️. (@BMystyk) reported

    @cogeco It would be nice if there was a place on the website where I could cancel my services or terminate the services and not have to move it.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @tedwoodhead @cogeco If over-subscription/congestion data was available per node, I'd look at it, if trouble-shooting an issue or helping someone with an issue or helping someone decide on a TSP. There's bad apples out there. Some rural areas are bad. Shows if they invested properly.