Cogeco

Cogeco Outage Report in Smithville, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Smithville, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Smithville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Smithville, Ontario 02/13/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (51%)

    TV (51%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Smithville, Ontario

The most recent Cogeco outage reports came from the following cities: Stoney Creek.

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City Problem Type Report Time
CanadaStoney Creek TV
CanadaStoney Creek TV
CanadaStoney Creek TV
CanadaGrimsby TV
CanadaGrimsby TV
CanadaGrimsby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Smithville, Ontario

Latest outage, problems and issue reports in Smithville and nearby locations:

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • RyanRuffy CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Trishy_R Trish (@Trishy_R) reported

    @cogeco @cogecohelps Anyone else having issues in Stoney Creek. I checked the map it said it was resolved at 4am. Mine just went out about 15 mins ago.

  • Royal42400885 Royal (@Royal42400885) reported

    @cogecohelps @cogeco I am providing free exchange and uncensored ideas. too bad if you don't like that your agents don't provide 'excellent customer service'

  • Royal42400885 Royal (@Royal42400885) reported

    @cogecohelps Excellent customer service - that's what CSRs say. Been on hold 50mins. That's excellence???!?!?!? Can't image what COGECO would do if you hated me - What a joke!!!

  • erc820 Erc820 (@erc820) reported

    @IronSmithyTV @cogeco 8-10 days to be without a service that is already existing is a REALLY long time.

  • IronSmithyTV IronSmithy (@IronSmithyTV) reported

    @cogecohelps @cogeco I have called the service line and was told 8 to 10 business days... that's a long time away from my community and my work! Having called should I still fill out the form you mentioned? Thank you for reaching out!

  • jswarley29 Jay (@jswarley29) reported

    @cogeco your equipment is garbage. The DVR only ever seems to work when it wants to. I had a one pass set up that’s been recording the same show week after week and tonight it just decided not to record. This happens constantly. I can’t wait to cancel your service for good.

  • Royal42400885 Royal (@Royal42400885) reported

    @cogeco Called for a service upgrade and got service called instead - excellent customer service - what a joke

  • GLP75 Gretchen Lee (@GLP75) reported

    Once again @AtlanticBBInc fails to respond on the DM platform they directed me to use. Hours wasted trying to get some resolution to the challenges I’ve experienced as a new customer. Hey @cogeco are you paying attention to how the US arm is tanking your customer satisfaction?

  • OntBizAttorney Grant Buchan-Terrell (@OntBizAttorney) reported

    @cogeco @CogecoBusiness Your telephone support is atrocious!!! 11 minutes to verify account so far, on hold. Incompetency. #fail

  • Royal42400885 Royal (@Royal42400885) reported

    @cogecohelps @cogeco So, you don't want to do anything about horrendous customer service but you want me to read your terms of service? how does that makes sense??