Cogeco

Cogeco Outage Report in Smithville, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Smithville, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Smithville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Smithville, Ontario 01/22/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (43%)

    TV (43%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Smithville, Ontario

Latest outage, problems and issue reports in Smithville and nearby locations:

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

  • RyanRuffy CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mdt546 Malcolm Twizzle 🇨🇦🇺🇸🇮🇱 (@mdt546) reported

    “We had high hopes that this govt would make better decisions for business” roars Fred Perron, CEO of Cogeco. In a fit of petulance he was angered by Joly’s decision to uphold the CRTC devision to force telecom cos to open up their fibre optics network to competitors I am no fan of Joly’s . She’s messed up many a file but this is the right decision. Canadas telecom cos have grown fat and lazy under the current rules and the result they behave like a monopoly and result is Canadians pay higher fees than anywhere else in the world and get poorer service. These fat cats profess love of free market competition but love their protections by big govt. more. My only complaint is that Jolies decision didn’t go far enough - she should allow the big US telecoms up here. Then we’d get some real competition and hear some real whining

  • MikeD340706 Mike Drake (@MikeD340706) reported

    @cogeco How about you4 seevices actually work for once, i have no internet, tried calling went through all the dumbass prompts twice to get hung up on. Ive had it with yiur **** service

  • RKTCATS Susan Campbell (@RKTCATS) reported

    @cogeco outages are noted in my area but the resolution time just keeps moving further and further out. Not helpful. How do I find out what the REAL issue is??!

  • LukeRdeGruchy Luke deGruchy (@LukeRdeGruchy) reported

    @fanCRTCProfling Given what I've heard about the quality of their product and support, as well as the fact they're technically insolvent, "gutter" is a fitting analogy. Cogeco installed coax and by comparison the wiring is pristine with a proper jack plate and everything.

  • benjimonicus mx. mon, benji (@benjimonicus) reported

    i hope the cogeco offices burn to the ******* ground and frederic perron gets a colombian necktie. why ******** would you even have a router gui only to advertise your ******* spyware to me. im trying to port forward, why ******** should i need my phone for that.

  • SB_Wileyone WileyOne (@SB_Wileyone) reported

    @jafcon @6ixbuzztv Where I live in Ontario, Cogeco sends out a team of people every three months to harass me. One guy I had to say NO to 18 times. Only left when I threatened to call the cops. I like my service I stay with it, not signing due to thugs hired by a company I do NOT want

  • c_harburn Carrie Harburn (@c_harburn) reported

    @cogeco you need to have multiple names as account holders. It makes no sense that when a bill is shared, only one person has admin rights; if this person is not available, other people need to be able to maintain service. #subscription #CustomerServiceFail #canadiantelecomms

  • MAKNSAKMARIA Maria Artuso (@MAKNSAKMARIA) reported

    For two nights in a row, we've been trying to connect with @cogeco customer service. We have spent from 6:10pm to 7:00pm both Monday and Tuesday trying to connect with a live agent and then were kindly disconnected. You need to fix this! #unhappycustomer #disappointed #NOTokay

  • krakusvw74 Krakusvw (@krakusvw74) reported

    @cogeco absolutely terrible when you need help…. Go talk to AI online. #WTH

  • FKarpala Frank Karpala (@FKarpala) reported

    @cogeco After about five hours, it resolved itself. I guess a 24/7 TV Service doesn’t deserve 24/7 maintenance.