Cogeco outages and service status in Terrebonne, Quebec

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Terrebonne, Quebec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

• 
  Contrôle d'accès (@lebrejj) reported 5 minutes ago from Laval, Quebec

  @le985fm @JustinTrudeau @LouisLacroixQC Louis Lacroix qui ricane tjrs pour rien Justin Trudeau le bouffon de service ça ne volera pas très haut cette entrevue. Après Maréchal et Bigras qu'attend Cogeco pour se débarrasser de Lacroix ? Il y a sûrement de bons candidats potentiels.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby (@ChurrosBarkley) reported 4 minutes ago

  Hey @cogeco I have an outage it’s been like this all day L8P3S4 - says there shouldn’t be an interruption but I’ve troubleshooted everything else. What’s up?

• 
  John Bugailiskis (@John_Bug) reported 6 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Goddamngreek (@Goddamngreek1) reported 8 minutes ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  Big Ol Bear (@RSDCDN) reported 10 minutes ago

  @RetroLabs_com interesting. im getting 2gbit down now from @cogeco - but 140mbit up.... which is sad. I'd stay with them if the upload speed wasn't the same as I was getting in 2001....... I can't remote into my home pc or pull files from my own NAS because it's brutal slow and useless.

• 
  Leslie Saker (@lesliesaker) reported 11 minutes ago

  @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 13 minutes ago

  @cogecohelps Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  Steve Pipes (@steve_pipes) reported 14 minutes ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  Colin Purcell (@colinpurcellx) reported 18 minutes ago

  @cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?

• 
  wanedavis (@wanedavis) reported 23 minutes ago

  @cogeco how do i get live chat support? Your bot doesn’t give me an option regarding the epico box issue i am having

• 
  Broken Blue (@BrokenBlueOrg) reported 24 minutes ago

  Do NOT, under ANY circumstances, use @cogeco mobile. Never (and with the state of Canada's telecom industry this is saying something) have I ever seen a more disorganized, complete MESS of a company. Impossible to deal with, terrible hours and their system is AWFUL.