Cogeco Outage in Dundas, Ontario

@cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

Excuse me @cogeco . I’m trying to watch WRESTLEMANIA 6 on the WWE Network and it’s working fine except a pop up comes up every 30 seconds saying the channel is unavailable. Fix this please

I think it would good public relations if @cogeco would unlock all their news feeds for the Ukrainian people living in Ontario. It's very hard to decipher the garbage @CNNnewsroom spews.

@cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

Who else is having trouble with @cogeco in Burlington

@cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

Cogeco cable is down. Eastend Hamilton. Barton and Woodward. #cogeco

@cogeco @cogecohelps TV & net down since 11:30 am. in Aldershot. ETA when service is back? #cogeco

@cogeco is there an outage in the Hamilton area? We don't have service right now.

@Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

@cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

@cogeco outage in Waterdown On messing up game 5. Really would like to watch it on my TV instead of on my phone. Fix it!!

@chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.

@cogeco How do you cancel a series recording on epico.

@cogeco @cogecohelps No internet....again. What’s the scoop? No outage ticket published!

@cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

. . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.

@cogeco The internet is down again. This is getting frustrating guys.

@HWDSB @cogeco has another major outage.

@cogecohelps @cogeco Internet down again. 2nd time this week. Time to switch providers 💩

@mrafayaleem @cogeco Down in Hamilton

@TekSavvyCSR just curious if there is a widespread outage right now? I’m Niagara using Cogeco and my connection is down and there is a massive hold time on support.

@cogeco are you guys down in Burlington? Please confirm

@cogeco been without internet all damn day please hurry and fix the outage I want to play my games

@cogeco internet just went out downtown Peterborough.. website says no outage. What’s going on?

Had Cogeco not had that outage last Friday. My internet uptime would have been 100% Calculation interval : 2022-11-01 00:00:00 - 2022-12-01 00:00:00 Total Connected Time : 29d 19:15 Total Disconnected Time : 0d 04:44 Total Availability : 99.34%

@cogeco normally I get good service but tonight it was horrible.

@cogecohelps internet is down in Oakville area. Saw Cogeco tech 30 mins ago nearby. L6M3V9

I've had this tv and internet with @cogeco for years. I've just cancelled my service because I've been offered a MUCH better deal. I'm being charged $75 cancellation fee for EACH service. $150 to cancel! Disgusted and pissed! #cogeco #internet #ripoff

@cogecohelps I've been with Cogeco for years, tv and internet. I've just cancelled my service because I've a MUCH better offer. I'm being charged a $75 cancellation fee for each service. That's a $150 disconnection fee on top of what I currently owe. Disgusting!