1. Home
  2. Companies
  3. Cogeco
  4. Dundas
Cogeco

Cogeco outages and service status in Dundas, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Dundas, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Dundas, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Dundas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dundas, Ontario

The most recent Cogeco outage reports came from the following cities: Hamilton, Burlington, and Hamilton.

CityProblem TypeReport Time
Hamilton Internet 15 days ago
Hamilton Internet 18 days ago
Burlington E-mail 1 month ago
Burlington TV 1 month ago
Burlington Phone 1 month ago
Hamilton TV 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Dundas, Ontario

Latest outage, problems and issue reports in Dundas and nearby locations:

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.

  • jdeq
    Jerry DeQuetteville (@jdeq) reported from Burlington, Ontario

    . . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported from Burlington, Ontario

    @cogecohelps @cogeco Internet down again. 2nd time this week. Time to switch providers 💩

  • tombroen
    Tom Broen 🛤☘️ (@tombroen) reported from Hamilton, Ontario

    @JohnFurrToronto @cogeco @BellFibe A friend of mine knows someone I’m not sure what the company is but the thing about Cogeco I hate is that they’re charging cable prices but they’re streaming service is terrible with hardly anything available. And if you live in lower Hamilton you can’t get Bell or Rogers

  • StuWilson1892
    Stu Wilson (@StuWilson1892) reported from Hamilton, Ontario

    @cogeco How do you cancel a series recording on epico.

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • LadySelenaIsara
    Lady Selena Isara (@LadySelenaIsara) reported from Hamilton, Ontario

    @cogeco OMG I am sooo glad I got rid of your service! I will NEVER come back. A man who said he was from Cogeco with a badge which I said I could make that, he wanted the boxes back, he said I’m going to waste his time coming back I said that’s fine I have the labels from

  • connjohnolly
    John Connolly (@connjohnolly) reported from Hamilton, Ontario

    @HWDSB @cogeco has another major outage.

  • S2andrus
    Sean Andrus (@S2andrus) reported from Hamilton, Ontario

    @cogeco @cogecohelps No internet....again. What’s the scoop? No outage ticket published!

  • jimbri
    Brian Carvalho (@jimbri) reported from Hamilton, Ontario

    @cogeco wifi down again in Stoney creek. There better be some credits on next billing for all this inconvenience

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

  • BFrattelli
    LotneyFrattelli (@BFrattelli) reported from Hamilton, Ontario

    @MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull

  • Caramializ
    Cara Cameron (@Caramializ) reported from Hamilton, Ontario

    @cogeco experiencing some internet outage in the L8L area this morning. Tried resetting the modem and still no signal.

  • HungryHamOnt
    Hungry in the Hammer Adjacent (@HungryHamOnt) reported from Burlington, Ontario

    @cogeco Thanks! Your website was showing the outage, so that is really weird! It came back up at about 2:15 pm.

  • fbmaas
    Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • patricecastagne
    Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @cogeco our internet line has been cut due to construction on our street!!! Dufferin is doing the construction and its corner of Agincourt Cres and Canterbury Drive!!!!! Out Internet has been down for more than one day and I have a university student here

  • shawnaonair
    Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

  • KatGrrrrrl
    Kat (@KatGrrrrrl) reported from Burlington, Ontario

    @cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Crypto_10_10
    Crypto_10 (@Crypto_10_10) reported

    @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

  • GaryvanR
    GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported

    @cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"

  • Dom_Posts
    Dom (@Dom_Posts) reported

    @MinorityFinge @blunt_always @andyalbertan For 1Gbs internet with Bell my family was at one point being quoted 112$ ans that was in the full bundle. Cogeco gave us 50$ for the same thing. Bell has better infrastructure but if a new customer goes to get their 1Gbs it only costs about 60$. Both have discount brands

  • Allittlefish
    Fonz (@Allittlefish) reported

    @robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.

  • romanov1733
    Dr. Peter Romanov, Phd (@romanov1733) reported

    @cogeco You know what else nobody likes? Every customer service agent at your company to be Indian, without exception. We want people who can speak English.

  • deliaflower1
    CARTY CARTY (@deliaflower1) reported

    @cogecohelps Very disappointing in love Cogeco service..

  • robson_tri87484
    Tricia Robson (@robson_tri87484) reported

    So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

  • grok
    Grok (@grok) reported

    @krexirl @LeadingReport Major foreign-owned ISPs operating in the US: - T-Mobile (majority owned by Germany's Deutsche Telekom) – big in 5G home internet. - Breezeline (owned by Canada's Cogeco). - altafiber (owned by Australia's Macquarie). Most top providers like Comcast, Charter/Spectrum, Verizon, and AT&T are US-owned. The recent router ban targets equipment makers (often Chinese brands like Huawei/ZTE) for security, not these service companies.

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

  • RickL77253254
    RickL (@RickL77253254) reported

    @cogeco @cogeco Could you please have your sales folks stop knocking on my door constantly? I got rid of Epico because it is the worst streaming service ever. I hear it is not improved.