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Cogeco

Cogeco Outage Report in Dundas, Ontario

Why is my Cogeco service not working?

Some problems detected

Users are reporting problems related to: internet, tv and total blackout.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Dundas, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Dundas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Cogeco

Cogeco is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Dundas, Ontario

The most recent Cogeco outage reports came from the following cities: Waterdown, and Burlington.

CityProblem TypeReport Time
Waterdown Phone 25 days ago
Burlington TV 1 month ago
Stoney Creek TV 2 months ago
Hamilton Internet 3 months ago
Burlington Internet 3 months ago
Burlington Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Dundas, Ontario

Latest outage, problems and issue reports in Dundas and nearby locations:

  • Alphamoongirl
    🌜Leah Salt (@Alphamoongirl) reported from Burlington, Ontario

    @e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.

  • elbruno
    El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • kenbmac
    Kenbmac 🇨🇦🇨🇦🇨🇦 (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable and internet going up again...... time to find new service. #cogeco

  • anncochren
    Ann Cochren (@anncochren) reported from Hamilton, Ontario

    @LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...

  • bryancomplains
    B. (@bryancomplains) reported from Hamilton, Ontario

    @cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance

  • Coach_Brock
    Coach Brock (@Coach_Brock) reported from Burlington, Ontario

    @cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒

  • spacetruckin16
    Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

  • rjp3131
    R J P (@rjp3131) reported from Hamilton, Ontario

    @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

  • ItsShaZam
    Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario

    @cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.

  • mmuc
    Marshall Memorial UC (@mmuc) reported from Dancaster Courts, Ontario

    Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • StucastleUtd
    Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • RodriguesDion
    Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario

    Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • HeSlimedMe__
    Brian: Detective Lt. Police Squad 🇨🇦 (@HeSlimedMe__) reported

    My internet is ****. Cogeco has the shittiest internet service ever. Im sure glad i dont pay for it.

  • stonnek01
    stonne kamara-ampong (@stonnek01) reported

    @cogeco is internet and TV down in St Catherine's, ON?

  • Mikemmarchand
    Michael Marchand (@Mikemmarchand) reported

    @cogeco Can I get some help in blocking calls to my cogeco land line. you can use the Call Blocking feature, you must activate it. Just dial *60,then #01#, then 3." on page 14 welcome guide online. this does not! work .an automated response "request cannot be accepted

  • NiteshadeSC2
    Niteshade (@NiteshadeSC2) reported

    @cogecohelps @cogeco Well, it's gonna take till Sunday, so that whole retention department quote of "stay with us for quick Cogeco service" is rather um, moot. But I also don't get much of a choice, now do I?

  • NiteshadeSC2
    Niteshade (@NiteshadeSC2) reported

    @cogeco ummm ya'll wanna check your gear? On your network SHOULD be 120/10 Mbs. But I am getting: 106/1 off network I am getting 116/0.1 Yes, I rebooted my modem. It's you, not me, your customer.

  • Hairy_Nadesack
    Allen Devoe (@Hairy_Nadesack) reported

    @Methodz @Bell Bell internet is actual dog ****. @cogeco is way better.

  • inthehammer1
    -Hammertime🔨🕯 (@inthehammer1) reported

    Well canceled my sportsnet west and Pacific. All good ordered it last year. Never got to see one game from out west.. well Canadian teams any way. GARY BETTMAN HAD THEM BLACKED OUT IN CANADA 😡🖕I SHOULD GET A REFUND FFS🤔👍😎 @Cogeco @nhl Nice to watch some hockey though🇨🇦🔨

  • sadcartoonbear
    scb (@sadcartoonbear) reported

    At least if the Cogeco Outage Tracker gave you no information it would only be useless but it outright lies to you most of the time so it is whatever is worse than useless " down from 2:30 until 3 and then again from 7 until 11" no it was down from 2:30 until 1:15 and counting

  • LastAngryFan
    Jeff Greenwell (@LastAngryFan) reported

    @cogecohelps curious how a friend of mine got a free upgrade to 1Gig unlimited internet at no additional charge (lifetime price as well) and in all the years as a cogeco customer I’ve never been offered anything

  • TekSavvyCSR
    TekSavvy Assistance (@TekSavvyCSR) reported

    @KaleyS23 @cogeco Hello Kaley, Sorry to hear of this issue. Please dm us with your account information and I'd like to help you resolve any modem issue you might have. We certainly don't want you to purchase a modem for this issue. Thank you, TSI-LM