Cogeco Outage Report in Dundas, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Dundas, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Dundas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Cogeco
Cogeco is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (24%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dundas, Ontario
The most recent Cogeco outage reports came from the following cities: Waterdown, Burlington, Stoney Creek and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Dundas, Ontario
Latest outage, problems and issue reports in Dundas and nearby locations:
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AlexJugloff.
(@AJugloff) reported
from
Hamilton, Ontario
@cogeco is there an internet problem in upper Stoney creek ??
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Marshall Memorial UC
(@mmuc) reported
from
Dancaster Courts, Ontario
Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster
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Tansy Ko
(@tansyko) reported
from
Hamilton, Ontario
@cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain
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Kenbmac isolation Sucks
(@kenbmac) reported
from
Hamilton, Ontario
@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back
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Coach Brock
(@Coach_Brock) reported
from
Burlington, Ontario
@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.
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Stu
(@StucastleUtd) reported
from
Hamilton, Ontario
@cogeco any outages at the moment ( east Hamilton) , my WiFi is down.
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Kenbmac 🇨🇦🇨🇦🇨🇦
(@kenbmac) reported
from
Hamilton, Ontario
Cogeco cable and internet going up again...... time to find new service. #cogeco
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Lu
(@lieu_days) reported
from
Burlington, Ontario
@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.
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🌜Leah Salt
(@Alphamoongirl) reported
from
Burlington, Ontario
@e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Uncle Mike
(@spacetruckin16) reported
from
Hamilton, Ontario
@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up
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Kenbmac
(@kenbmac) reported
from
Hamilton, Ontario
@cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you
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Jeff Boulton
(@JeffBoulton) reported
from
Hamilton, Ontario
While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.
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B.
(@bryancomplains) reported
from
Hamilton, Ontario
@cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance
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Colin James Mitchell
(@colly_mitch) reported
from
Burlington, Ontario
@cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?
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Lu
(@lieu_days) reported
from
Burlington, Ontario
@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.
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Hockey and me.🏒🥅🇨🇦
(@1965CJW) reported
from
Hamilton, Ontario
Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco never mind got it to work
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jamesnorthgs
(@jamesnorthgs) reported
from
Hamilton, Ontario
@cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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James.
(@Jrc_1982) reported
@cogeco @cogecohelps My internet has been out for 24 hrs now. Hundred bucks a month. Why won't you say what the problem is, no one else seems to have issues.
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HHLiveEye
(@hh_eye) reported
@dwilliams32 @cogeco You’ll get nothing unless you have business service and a hardened SLA. Been there - wrote the book on how ISPs can wriggle out of compensation. I went through 3 years of this with another ISP. Register your complaints to @CCTS_CPRST.
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Bill Gould - Black Lives Still Matter - FuckCops
(@bpphantom) reported
Hey @cogecohelps @cogeco outage again in Hamilton. Not just DNS this time since I'm bypassing you for DNS now.
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Dean Yacyshyn
(@GrooseGaming) reported
@cogeco @cogecohelps I can't believe the rude service that I've received. I call to explain my situation, and instead, your adviser continually tries to cut me off before I can finish, and then decides to disconnect the call on me! What the hell kind of customer service is this!
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Cheetsy
(@NickAndreoli8) reported
@cogeco STILL NOT WORKING. WHEN AND HOW WILL I BE COMPENSATED?CLASSIC COGECO. JUST TELL EVERYONE A LIE THAT ITS NOT EXCLUSIVELY YOURS. MY FRIEND LIVES ON MY STREET AND DOES NOT USE COGECO, HAD PERFECT INTERNET CONNECTION AND HAS ALL WEEK. SO NOT ONLY POOR SERVICE BUT LIARS
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Super Saiyan Soaker
(@SaiyanSoaker) reported
@cogeco @cogecohelps still having constant on and off issues with my internet. Almost every day or two, at some random hour it will go out and than I have no internet for a few hours. Your gigabit internet so far isn't worth the money.
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Commissioner Miner
(@fanCRTCProfling) reported
@pozpiggy86 @Videotron Money grab with BS words. It's not in a decrepit state like Rogers network. There have even been warning about Cogeco's networks becoming like Rogers network if the Cogeco entertained Rogers offer to buy them. Rogers Network is a [low] class on its own. Videotron is a pure $ grab
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dudkas 🇨🇦⚓
(@dudkas) reported
@mmnont1 @cogecohelps @cogeco I have the same problem in Prescott. Service is up but no service at my house or my neighbour
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Andrew Ashby
(@AndrewNAshby) reported
I'm leaving #Cogeco once stores reopen. I'm paying for 40mbps (which I was getting before outages with no problems) now I'm getting throttled down to 1.8mbps repeatedly for 3-5 minutes! Not happy. Any suggestions for ISP?
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TK
(@derwin___) reported
@cogeco Internet down again in Georgetown ON. This is getting ridiculous.