Cogeco service status: outage reports and connection issues in Dundas, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
Problems in the last 24 hours in Dundas, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Dundas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (57%)
- TV (23%)
- Total Blackout (8%)
- Wi-fi (6%)
- E-mail (4%)
- Phone (3%)
Live Outage Map Near Dundas, Ontario
The most recent Cogeco outage reports came from the following cities: Waterdown, and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Waterdown
|
Phone | 26 days ago |
|
Burlington
|
TV | 1 month ago |
|
Stoney Creek
|
TV | 2 months ago |
|
Hamilton
|
Internet | 3 months ago |
|
Burlington
|
Internet | 3 months ago |
|
Burlington
|
Wi-fi | 3 months ago |
Community Discussion
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Cogeco Issues Reports Near Dundas, Ontario
Latest outage, problems and issue reports in Dundas and nearby locations:
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Ann Cochren (@anncochren) reported from Hamilton, Ontario@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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bob gordon (@rgordom15) reported from Burlington, Ontario@cogeco. Hoping someone can help with my billing. Just sent a dm
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R J P (@rjp3131) reported from Hamilton, Ontario@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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Chan (@jkgirlforever) reported from Hamilton, Ontario@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Eduardo Mejia (@edumejiac) reported from Burlington, Ontario@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario@cogecohelps It was not cogeco who took it down:(
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LotneyFrattelli (@BFrattelli) reported from Hamilton, Ontario@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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George Stroe (@GeorgeStroe3) reported from Burlington, Ontario@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Mike H (@MikeHubbert2) reported from Burlington, Ontario@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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Dion Rodrigues (@RodriguesDion) reported from Hamilton, OntarioCouldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Shawna Whalen (@shawnaonair) reported from Hamilton, OntarioI am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
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Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Wayne Smith (@ncfcwayne) reported from Hamilton, OntarioTerrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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Paul Short (@new_perspective) reported from Hamilton, OntarioWith the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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Mike H (@MikeHubbert2) reported from Burlington, Ontario@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
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Theresa K Cahill (@TheresaKCahill) reported from Burlington, Ontario@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Evans (@evans_nj) reported@Wriggly_TV @cogeco and to make matters worse, I tried logging in to the TSN app using the Provider sign in, and of course once you click the Cogeco button the site says it can't load the Cogeco site. 😑
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Valerie Davies (@vdavies65) reportedHere we go again. CBC TV picture keeps breaking up. Just over a year ago we had this issue & Cogeco came replaced the line from box to house. It helped but still we had issues. A tech came back, replaced the end connector at house box. Been fine for a year. Is it Cogeco or CBC?
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Jos (@jozoboz) reported@cogeco profits steadily increasing year over year… revenue jumped 15% from 2021 to 2022 yet they’re raising the rates on their services because “inflation.” **** the customers, gotta make those shareholders happy eh?
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Wriggly (@Wriggly_TV) reported@MarkU01 @cogeco Absolute stud, thank god for free streaming on random sites online. Found one and got the game on! Can’t wait to call Cogeco to get rid of my tv service this week, done with their ****** service. It’s like 5 years behind Bell Fibe TV.
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Stephanie Martinson (@stephmartinson) reported@cogeco Shocking. Continuous ****** service from this system. Could call daily to deal w/things it’s that bad. But you aren’t my part time job. Pair my remote once a wk, system just re-start while watching a show, the dvr error out and re start shows, the list goes on.
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Josh Adams (@Sure_did) reported@Wriggly_TV @cogeco Well mine did just go up $10 per service. Might be time to go yo ho yo ho.
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Valerie Davies (@vdavies65) reported@cogecohelps I find it annoying to find my pin etc so can't you just check if others are having CBC break up like we are? We are in Kingston East. A yr ago Cogeco replaced the line to our house to solve the issue. Surely t can't be that again so you or CBC? I will wait till tomorrow.
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Tommy (@TommyRyan26) reportedStorm has knocked cogeco out completely. Even their website is down
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Daniel Francis (@Dan19Parker89) reported@Ryan_r_Williams High prices for little quality. I'm paying over $100/mth for crap @cogeco. Can't tell me the money is going to maintain infrastructure, either lol
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Cogeco (@cogeco) reportedDear customers, We are currently investigating an issue impacting our EPICO service. We do not have an estimated time of resolution, but we will post an update when we receive more details. Thank you very much for your patience while we work on this. Tristan Cogeco