Fido outages and service status in Boucherville, Quebec

Problems in the last 24 hours in Boucherville, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Boucherville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Boucherville, Quebec

Latest outage, problems and issue reports in Boucherville and nearby locations:

• 
  Richard Beck (@richard_beck) reported 36 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nitin Verma (@nitinv8) reported 5 minutes ago

  @Fidomobile @Rogers please please cancel my FIDO mobile connection. I have been trying to get it done for last 3 months but apparently your customer service doesn't work anymore. My account number is 50470501

• 
  Aephraim Steinberg (@QuantumAephraim) reported 9 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  Nav ID (@7Navid7kg) reported 11 minutes ago

  @Fidomobile I have been trying to cancel my phone service by calling your company multiple times. Each time I inform the representative that I wish to cancel my line, they hang up on me. This is unacceptable and reflects very poor service. Please address this issue asap

• 
  BrianM (@briangm11) reported 15 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.

• 
  🇺🇦 Anna Filina (@afilina) reported 16 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Aman Bhargava (@Amanbhargava23) reported 18 minutes ago

  @Fidomobile I AM BEING CHARGED EXTRA AS A FRAUD GOR THE SERVICES I HAVENT HIRED I NEED HELP

• 
  Benn Prend (@BenPrendergast) reported 19 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Kudzie Chasosa (@chasosak) reported 20 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks

• 
  Jasmeet Walia (@JasmeetWalia10) reported 21 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Pete (@floofydoofbkup) reported 21 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this