Fido Outage in Oakville, Ontario

Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

Is #Fido down in GTA? Can someone please confirm. @Fidomobile

How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

@Fidomobile .y crack heads y tell us on phone all good and 2 days late no phoneM? What r y foked up hi Eads smoking stonersfoook y r crack heads up mamangemnt canada becane worst the 3rd world countries fooook y COCIAN capital of the world folk y teaduuuooosh scumbag

@Fidomobile Fu k y y Chinese service. Customers? Folk y crack heads 2 days and y want bring my phone back to life fooooook. Yay number 55 line line? I shall line up y r managmeby and fry them snuffers COCIAN heads? Fooookkk yay hire more people y Fu k heads fooook. Yyyyu stoners

@Fidomobile .noo no folk y o waited half hour in line MD still not working? Fooook y r heads crack heads mother fakers folk y y r forest then 3rd world countries folk y canada crack heads cosign heads folk y fido hire more people y thieves fog y

Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

@FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

@Fidomobile what’s going on with the network? No connection all day and all work is pending. Unable to take calls or receive important messages.

@Fidomobile @FidoSolutions The worst phone company in all of Canada strikes yet again..... Can someone explain to me why the My Account won’t work? Tried to sign in through the webpage. Says I need an account number to get onto the website? This company is a complete joke.

@Fidomobile your service is down AGAIN. Last time i had to be told my grandfather was dying over FB messenger. This is unacceptable for this to be continuing to happen.

@Fidomobile @FidoSolutions @Brightstar I pay a monthly fee for premium device protection on a Galaxy S20. My screen is broken and needs to be replaced ASAP. I filled out a service request but have not received any information on where to take my phone for repair!

@Fidomobile one of my friends got iPhone 12 pro max on 0$ down and i am unable to get one on 0$ down. In fact, i have been a fido customer much longer than her. Why is that?

@Fidomobile @jdutchermusic @haviahmighty I'm extremely aggravated after discussing the matter with your support representatives and would like to get this matter escalated to the Senior leadership.

@Fidomobile @jdutchermusic @haviahmighty I was notified by your company on May 8, 2021 regarding the service usage bill of $987.73 for the account # 8-7102-XXXX.

Hey @Fidomobile I am experiencing unbearably slow internet speeds today. Can you please let me know if there's an issue in my area?

@Fidomobile waiting for the return call from the win back team, it's been 2 days. If I'm not getting any call from them by EOD, I'm gonna stick with my new service provider which I'm still happy about. Tot of giving u guys a chance.

@Fidomobile Hello! I have a question re: my internet billing that requires email to properly explain; it's too complex for a phone call, and I can't get live support to work. Would you kindly provide me with the appropriate email address to contact billing support? Thank you!