Fido outages and service status in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Gav (@oakridge604) reported 3 minutes ago from Burnaby, British Columbia

  Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !

• 
  Jeanne (@Meanchef) reported 5 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported 8 minutes ago from Coquitlam, British Columbia

  @Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 10 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  ♡ Chelsea ♡ (@chelsamander) reported 12 minutes ago from Burnaby, British Columbia

  It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

• 
  Giovanni Trigona (@GiovanniTrigona) reported 14 minutes ago from Burnaby, British Columbia

  Fido has a customer service

• 
  Jeanne (@Meanchef) reported 42 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Preeminent Foundation (@PICEELL) reported 44 minutes ago from Burnaby, British Columbia

  @FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks

• 
  Shan Cajucom (@123shinshan) reported 58 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michal (@michal_poterji6) reported 5 seconds ago

  @Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭

• 
  cpslifestream (@cpslifestream) reported 48 seconds ago

  @Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?

• 
  Jennifer (@JMazda26) reported 4 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 8 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Polygolferous (@OG_BC_Citizen) reported 9 minutes ago

  @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address

• 
  Lychee_coffee 🍁🦝 (@lychee4869) reported 11 minutes ago

  @FidoSolutions @Fidomobile Hi, I need to change a basic talk & text plan due to leaving Canada for a long time, but I couldn't find any downgrade plan on mobile plan pages. No complaint email provided, asked Jack bot nothing changed. Please help, otherwise suspend your line 😡

• 
  Prab (@Prab28145294) reported 14 minutes ago

  @Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 15 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Yakamoz (@MrRobot2023) reported 15 minutes ago

  @Fidomobile Trying to cancel my service, but there’s no way to speak to a human. No appointments until next week, when I’ll be out of Canada. Very frustrating.

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 16 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.