Fido outages and service status in Coquitlam, British Columbia
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- Fido generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Preeminent Foundation (@PICEELL) reported from Burnaby, British Columbia@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British ColumbiaWow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British ColumbiaIt should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British ColumbiaFido has a customer service
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Gav (@oakridge604) reported from Burnaby, British ColumbiaApparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported from Coquitlam, British Columbia@Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin ⚜️ Dorfer (@kevindorfer) reportedHey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.
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Lori (@LoriinDurham) reported@Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer
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Nicole (@GreencitygalTO) reported@Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?
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Masih (@masihhaha) reported@Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers
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Nasser Lalji (@nasser_lalji) reportedI need to cancel a line @Fidomobile
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Kirito96 (@kirito_9668) reported@Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Jim (@Jim_363) reported@FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?
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Nilesh (@nil1971nilesh) reported@Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore
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Masih (@masihhaha) reported@Fidomobile it’s sickening the garbage service you provide to your customers. You should be ashamed of the terrible and trash support system you have. All this money you charge for absolutely ******* nothing.