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Fido outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

CityProblem TypeReport Time
Vancouver Internet 23 days ago
Vancouver Internet 2 months ago
Vancouver Phone 2 months ago
Vancouver Phone 4 months ago
New Westminster Internet 5 months ago
New Westminster Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • RiskManagerCa
    Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

  • sbonger77
    Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia

    Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

  • haigtweets
    Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • chelsamander
    ♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British Columbia

    It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

  • ShamimAbbassi
    Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • JCredTV
    JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • PICEELL
    Preeminent Foundation (@PICEELL) reported from Burnaby, British Columbia

    @FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • ianiv
    Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia

    @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

  • Robby_Nightmare
    Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported from Coquitlam, British Columbia

    @Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks

  • chandigarhian26
    dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • stychentyme
    Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

  • oakridge604
    Gav (@oakridge604) reported from Burnaby, British Columbia

    Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • GiovanniTrigona
    Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British Columbia

    Fido has a customer service

  • RucaMend
    Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • Aslampatel
    AP 🤘 (@Aslampatel) reported from Surrey, British Columbia

    One of the worst service provider in canada @Fidomobile @FidoSolutions

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

  • LoGavin
    Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Vince_Ltd
    Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • Afropolitan_25
    💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported

    Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !

  • nil1971nilesh
    Nilesh (@nil1971nilesh) reported

    @Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore

  • amal_arebi
    Amal 🐈‍⬛ (@amal_arebi) reported

    @Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬

  • LaylasWorld2
    Catching the Lies / Candidate for Prime Minister (@LaylasWorld2) reported

    @Fidomobile @carlycahcah that is BS i have tried too get a call back numerous times!!!!! never call when scheduled. what the hell kind os service is this????? How come we cannot get onto the site?

  • Vince_Ltd
    Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • macaghalla
    Philomena Gunk (@macaghalla) reported

    I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

  • tonitontony
    ToniTonTony (@tonitontony) reported

    @FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately

  • Vince_Ltd
    Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • IosonoLf
    Linny (@IosonoLf) reported

    @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?