Fido Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Internet (45%)
-
Phone (43%)
-
E-mail (6%)
-
Wi-fi (3%)
-
Total Blackout (1%)
-
TV (1%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Fido outage reports came from the following cities: New Westminster, North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Internet | |
| New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone | |
| Surrey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
-
Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
-
Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
-
Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
-
dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
-
Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
-
dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
-
Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
-
Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
-
Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
-
Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
-
Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
-
Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
-
Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
-
Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
-
Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Act IV
(@act4sp) reported
@FidoSolutions @Fidomobile Finally got my cellular and home phone service back 5 minutes ago. Any explanation for why this happened and why it took about a day to fix?
-
Idris
(@IdrisRampur123) reported
@Fidomobile Worst day, have incurred great losses and I feel we should be compensated by @Rogers.
-
CamExist..
(@mjsmom1004) reported
@Fidomobile My whole work day literally down the drain. The WHOLE day!!!!! Gone!!! That’s what I get. Diversify providers people!
-
shen2cute
(@shen2cute) reported
Now that my service is back ok @FidoSolutions @Fidomobile let me know how you plan to compensate me, for the entire day I was without service. #Itakecreditsnotthankyou
-
Pablo Benitez
(@PBenitez77) reported
@FidoSolutions @Fidomobile We the Customers are left hanging all day without cell service!!!This is Unacceptable Fido for the amount of money you charge us.I will dispute this day when billing comes let’s see what kind of SOLUTION Fido comes up with
-
Kayla.Sloan
(@Kaydesigns_1) reported
**** @Fidomobile it’s been down all day I’m pissed and so are thousands of others Canada wide!
-
Carol28
(@carol28_fer) reported
Hey @Fidomobile any updates for us??? Signal unstable and messages not going through it coming in still
-
barry nemish
(@paukenist) reported
@Fidomobile How will you compensate us for the lack of service? I have been without service since this morning. 9 hours and have 2 phones. No calls and no internet (data) while out of the house. Please do not take my business for granted. I have been w fido since 1999
-
wilbert sweeney
(@wilsweeney) reported
@FidoSolutions @Fidomobile Hey **** happens. Fido is still the best service I've ever received from a cell service provider.
-
gM
(@giftyminhas) reported
@anniieang @Rogers @Fidomobile Yeah past 18 hours no network. Just started working now