Fido outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

Fido signals over the past 24 hours, with local activity from New Westminster, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Jeanne (@Meanchef) reported 9 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 12 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 13 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Vakeel Tau (@VakeelTau) reported 14 minutes ago from Vancouver, British Columbia

  @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

• 
  Debbie Hellion (@DebbieHellion) reported 14 minutes ago from Vancouver, British Columbia

  Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

• 
  Jeanne (@Meanchef) reported 20 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Rob Leslie (@RobLeslie) reported 21 minutes ago from Richmond, British Columbia

  @FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄

• 
  Dj Spectrom (@sbonger77) reported 26 minutes ago from Vancouver, British Columbia

  Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

• 
  Louise Gavin (@LoGavin) reported 29 minutes ago from Vancouver, British Columbia

  Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

• 
  Ruan Mendes (@RucaMend) reported 32 minutes ago from Vancouver, British Columbia

  @Fidomobile I really pissed with the service you guys provide!

• 
  Shamim Abbassi (@ShamimAbbassi) reported 34 minutes ago from Vancouver, British Columbia

  @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

• 
  AP 🤘 (@Aslampatel) reported 35 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

• 
  Paul E. Marquis (@RiskManagerCa) reported 35 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

• 
  Gav (@oakridge604) reported 39 minutes ago from Burnaby, British Columbia

  Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !

• 
  Nitin Gaba #FSDBetaCanada (@gabanitin) reported 39 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

• 
  dezi.rulzz (@chandigarhian26) reported 42 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Haig Sakouyan (@haigtweets) reported 47 minutes ago from North Vancouver, British Columbia

  @Fidomobile What's up with the outage??

• 
  Jennifer Leigh (@WriteLinesInk) reported 48 minutes ago from Vancouver, British Columbia

  @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

• 
  Giovanni Trigona (@GiovanniTrigona) reported 56 minutes ago from Burnaby, British Columbia

  Fido has a customer service

• 
  Jennifer Leigh (@WriteLinesInk) reported 59 minutes ago from Vancouver, British Columbia

  @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  connor (@_connorrr_) reported 6 minutes ago

  @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

• 
  Shrikant Gupta (@Shrikan15918909) reported 7 minutes ago

  @Fidomobile @RogersHelps Your brand team onboarded me back to Fido and my port is completed, but I haven’t received the eSIM QR code. I’m without network. Kindly check and DM me.

• 
  Intrepid Critic (@Who_knewit) reported 10 minutes ago

  @Fidomobile why is service so utterly **** at Lakeshore and Mississauga Rd?! I barely get data, I can never make effing calls. I've got to restart my phone constantly to get service here and it's been almost 3 years of it now! I'm nearong my wits end!

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 16 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Fari Tow (@EffTee1) reported 22 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer

• 
  iVu (@WhoCntrl) reported 22 minutes ago

  @Fidomobile I accidentally deleted my eSIM while switching phones. Now, I’m trying to set up a new eSIM on a new phone, but I can’t because I don’t have access to the old phone number. When I visit the store, they says there’s an issue with my identification. Can u help

• 
  cali dreamer (@cali_dreamer12) reported 23 minutes ago

  @Fidomobile your customer service is the worst

• 
  Vaibhav Panwar (@2vpvp) reported 26 minutes ago

  @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido

• 
  Ammi jangra (@jangra0215) reported 33 minutes ago

  @Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.

• 
  Shrikant Gupta (@Shrikan15918909) reported 34 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer