Fido outages and service status in New Westminster, British Columbia
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near New Westminster, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Phone | 2 months ago |
|
Vancouver
|
Internet | 4 months ago |
|
Vancouver
|
Internet | 5 months ago |
|
Vancouver
|
Phone | 6 months ago |
|
Vancouver
|
Phone | 7 months ago |
|
New Westminster
|
Internet | 9 months ago |
Community Discussion
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Fido Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported from Coquitlam, British Columbia@Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks
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JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British ColumbiaFido has a customer service
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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AP 🤘 (@Aslampatel) reported from Surrey, British ColumbiaOne of the worst service provider in canada @Fidomobile @FidoSolutions
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Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Tola 🦄 (@oh_tola) reported from Vancouver, British ColumbiaOmg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Debbie Hellion (@DebbieHellion) reported from Vancouver, British ColumbiaHad to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British ColumbiaIt should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile What's up with the outage??
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Louise Gavin (@LoGavin) reported from Vancouver, British ColumbiaContacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia@Fidomobile I really pissed with the service you guys provide!
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Rob Leslie (@RobLeslie) reported from Richmond, British Columbia@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄
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Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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nah nah natalie 🦇 (@NahNahNahtahlee) reported from Vancouver, British ColumbiaOh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British ColumbiaWow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sharissa D (@RiskyTeacher) reported@Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!
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Fallacy of Occam's Razor (@Alanzoroy) reported@Fidomobile Your 611 is most annoying and does not solve the problem but rather exacerbate by the use of AI. Just to simple report a payment.
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Intrepid Critic (@Who_knewit) reported@Fidomobile I understand you can’t give me specific shipping details over Twitter, and I’m not asking you to. What I am asking is whether the 1–2 day shipping timeframe that was advertised when I placed my order is still being honoured, or whether my order has actually been moved to back order. I placed the order specifically because the advertised shipping time changed from 4+ weeks to 1–2 days. Now my order says “BACK ORDERED” and “Shipping estimate: Unavailable.” If the 1–2 day timeframe I was promised at the time of purchase is being honoured, then there’s no issue. But if I’ve actually been put on back order with no shipping timeframe, I need to cancel the order. I’m simply not going to start paying for a phone I don’t have. That doesn’t make sense in any universe, and it’s not happening. My current phone works perfectly well and has plenty of storage. If this order means waiting weeks for an upgrade I only decided to buy because the advertised shipping time dropped to 1–2 days, I’ll just skip the upgrade this cycle altogether. So please just confirm whether the shipping timeframe advertised when I placed the order is still being honoured. If it is, great. If not, I’ll cancel. As I stated, I'm not going to pay off the current phone I am still using to then start paying down a phone I don't have and don't know when I'll have in my possession. I really do not appreciate the bait and switch. I watched that phone for weeks and jumped on it when the shipping time dropped to 1-2 days. In the email I received from you, it said I should expect my phone in 2-5 days, which fits with the 1-2 day shipping time. If you're unavailable to meet that for your customers, WHY was it posted online?
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Michal (@michal_poterji6) reported@Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭
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🇺🇦 Anna Filina (@afilina) reportedClearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.
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Jennifer (@JMazda26) reported@Fidomobile is your tech support 24 hours ?
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Vaibhav Panwar (@2vpvp) reported@Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido
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Stacks_₿s (@stacks_sats) reported@Rogers @Fidomobile WHY IS YOUR CUSTOMER/TECHNICAL SUPPORT TEAM SO BAD!? NOBODY SPEAKS FLUENT ENGLISH AND IT TAKES DAYS TO GET A CALL BACK. Ridiculous. Slap in the face to customers who have been with you for years. I'm switching.
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Oma (@Oma2414) reported@Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.
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Lizzie Fry (@liz_boof) reported@Fidomobile I ended my contract with you on August 25th, yet you still bombard me with emails claiming I owe you $200+. Your online chat team won’t resolve it and I can’t visit in store or call because I no longer live in Canada. Please fix this before you ruin my credit score.