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Fido

Fido outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

CityProblem TypeReport Time
Vancouver Internet 19 days ago
Vancouver Phone 28 days ago
Vancouver Phone 2 months ago
New Westminster Internet 4 months ago
New Westminster Phone 4 months ago
North Vancouver Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • VakeelTau
    Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia

    @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days itโ€™s getting worse to worst. Postal code? V3V 5A2

  • chandigarhian26
    dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • oh_tola
    Tola ๐Ÿฆ„ (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • haigtweets
    Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • stychentyme
    Chris Gilbert ๐Ÿ‡จ๐Ÿ‡ฆ (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. Iโ€™m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. ๐Ÿ˜”

  • RucaMend
    Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

  • chelsamander
    โ™ก Chelsea โ™ก (@chelsamander) reported from Burnaby, British Columbia

    It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service๐Ÿ˜ค

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • RiskManagerCa
    Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

  • haigtweets
    Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • LoGavin
    Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

  • chandigarhian26
    dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • adrianarobl3s
    Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia

    @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

  • gabanitin
    Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • ianiv
    Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia

    @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Minaadelalsaigh
    ๐— ๐—œ๐—ก๐—” ๐—”๐——๐—˜๐—Ÿ | ู…ููŠู†ูŽุฉู ุงู„ุฐูŽู‘ู‡ูŽุจู (@Minaadelalsaigh) reported

    @Fidomobile @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!

  • ChetanKalani
    Chetan Kalani (@ChetanKalani) reported

    @Fidomobile is there any service issue in L7A area . We r getting no signal.

  • thotaster
    Anil Thota, MBBS, MPH (@thotaster) reported

    @Fidomobile No cell service since this morning :/

  • zobiak5
    Thomas Egon Zobiak (@zobiak5) reported

    Shame on @Fidomobile , 6h wasted, no income made due the cut on internet services. Not able to drive my Uber because of cut on internet! Try approach with representative and manager with out any solution!!!! Hope to find more drivers facing some issues, and take some actions!!!

  • ExploitMtl
    exploit.mtl (@ExploitMtl) reported

    Complete Service Failure from #FIDO and #rogers in Toronto area. @Fidomobile . Any timeline for resolution.

  • abdalbagi_
    Abdalbagi Mohamed (@abdalbagi_) reported

    @Fidomobile you should give us all credits for however long phone service is down.

  • louistourillon
    Louis Tourillon (@louistourillon) reported

    @Fidomobile absolute best customer service non?

  • teriherbert
    Teri Herbert (@teriherbert) reported

    @Fidomobile why do I have no service? Currently in Vancouver and phone/text/visual voicemail but working. I do not have an outstanding bill

  • maryam_adeli
    โ“‚๏ธ๐Ÿ…ฐ๏ธยฎ๏ธY๐Ÿ…ฐ๏ธโ“‚๏ธ (@maryam_adeli) reported

    I can't make any phone calls and have no internet. Earlier this morning I could send some text messages but it fails now @Fidomobile and @Rogers both have some technical issues I guess.

  • _DonRonDon
    DonRonDon (@_DonRonDon) reported

    @Fidomobile Are you currently having server issues? I live in downtown Toronto and have had no signal all morning.