Fido Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Fido outage reports came from the following cities: New Westminster, North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Internet | |
| New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone | |
| Surrey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Robby🍁Nightmare🇨🇦
(@Robby_Nightmare) reported
from
Coquitlam, British Columbia
@Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Rob Leslie
(@RobLeslie) reported
from
Richmond, British Columbia
@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Karli A. Young🌲
(@Explorer_Kay) reported
from
Douro-Dummer, Ontario
Complain about this at least once at week @Fidomobile. My service is crap! One bar IN MY HOUSE. How many calls have I missed? Not sure but I know my doctors can’t get ahold of me! Awesome!!!
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Nick
(@NicholasHa) reported
@FidoSolutions @Fidomobile my girlfriends signal has been in and out since Saturday. She can't make or receive calls. She's called in multiple times but still no resolution. What's going on??
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Joko
(@xKookieKillerx) reported
@Explorer_Kay @Fidomobile Could just be the area. You cannot expect to get good service in the boons. I always had issues out there. It’s like the internet. Trees are great until it comes to wireless signal.
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Gaurav Thummar
(@GauravThummar) reported
@Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.
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Strongopinions
(@GlenStrong2) reported
@Fidomobile **** YOU! Your repair guy uses my wife's phone to give HIMSELF a 5 star rating, BREAKS BOTH OUR PHONES worse than before, and you say "your claim to repair is denied, you're only allowed 2 every 365 days"? Worst customer service ever. TOOK 3 WEEKS to get that answer!?
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CircularLogic
(@CircularLogic89) reported
@gerbean99 @Fidomobile Unfortunately, there isn't anything anyone can do to prevent their number from being spoofed. Even the RCMP had their number spoofed. It's too bad more people aren't aware of the situation and more understanding when returning calls
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Cindy Chan
(@CindyChan416) reported
@Fidomobile I made a 49sec call ("60cents/perMin"), however I was charged $1.20. Are you so evil and greedy that you have to steal 60cents from a person that's on a prepaid phone plan?! Capitalism at its finest. #CORRUPTION Fix It!
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Citizen of Midgaard
(@CitizenMidgaard) reported
@Fidomobile @Rogers literally the worst customer service ever. You have my wife crying at work over false accusations. We've been customers for almost a decade and this how you do us.... Wow. The worst I've ever seen. #fido #rogers
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Anmol Xavior 🌄
(@iamAX830) reported
Legit hate getting voicemails from @Fidomobile ! Can u guys stop!? Like dude my phone's already slow when booting up from power off state. Voicemail loading lags the hell out of it.
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North Ambrose
(@north_ambrose) reported
@Fidomobile stole 300 dollars from me. When caught, after customer service hung up on me several times, I had to go to a brick and mortar store to get help. Then they decided they wanted to keep 65 dollars for the convenience of returning stolen money. They owe me plus interest