Fido Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (58%)
• Internet (28%)
• E-mail (8%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near New Westminster, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	9 days ago
Vancouver	Phone	18 days ago
Vancouver	Phone	2 months ago
New Westminster	Internet	4 months ago
New Westminster	Phone	4 months ago
North Vancouver	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  JustinCredible.TV (@JCredTV) reported 35 seconds ago from North Vancouver, British Columbia

  @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

• 
  Giovanni Trigona (@GiovanniTrigona) reported 4 minutes ago from Burnaby, British Columbia

  Fido has a customer service

• 
  Debbie Hellion (@DebbieHellion) reported 4 minutes ago from Vancouver, British Columbia

  Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 6 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Haig Sakouyan (@haigtweets) reported 7 minutes ago from North Vancouver, British Columbia

  @Fidomobile What's up with the outage??

• 
  Jennifer Leigh (@WriteLinesInk) reported 8 minutes ago from Vancouver, British Columbia

  @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

• 
  Adriana Robles (@adrianarobl3s) reported 11 minutes ago from Vancouver, British Columbia

  @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

• 
  ♡ Chelsea ♡ (@chelsamander) reported 12 minutes ago from Burnaby, British Columbia

  It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

• 
  Haig Sakouyan (@haigtweets) reported 12 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  dezi.rulzz (@chandigarhian26) reported 17 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Jeanne (@Meanchef) reported 17 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Tola 🦄 (@oh_tola) reported 20 minutes ago from Vancouver, British Columbia

  Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

• 
  Jennifer Leigh (@WriteLinesInk) reported 21 minutes ago from Vancouver, British Columbia

  @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

• 
  Shan Cajucom (@123shinshan) reported 24 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  JustinCredible.TV (@JCredTV) reported 24 minutes ago from North Vancouver, British Columbia

  @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

• 
  Ianiv Schweber (@ianiv) reported 44 minutes ago from North Vancouver, British Columbia

  @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

• 
  Louise Gavin (@LoGavin) reported 46 minutes ago from Vancouver, British Columbia

  Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

• 
  dezi.rulzz (@chandigarhian26) reported 52 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Ruan Mendes (@RucaMend) reported 59 minutes ago from Vancouver, British Columbia

  @Fidomobile I really pissed with the service you guys provide!

• 
  Dj Spectrom (@sbonger77) reported 59 minutes ago from Vancouver, British Columbia

  Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  f i g g y (@caityfh) reported 21 seconds ago

  @Fidomobile texting is out of service atm??? what’s up?

• 
  Toronto Live News (@TorontoLiveNew1) reported 1 minute ago

  @FidoSolutions @Fidomobile I call on fido mobile customers to unite in suing this horrible company in court!!!

• 
  Jackie Hurst (@Jackieehurst) reported 5 minutes ago

  Commmme on Fido we pay for this service what is going on? Still down!!! @Fidomobile

• 
  Democratic Gremlin (@Teelin) reported 11 minutes ago

  @Goltek_M @Fidomobile I see they did 7 hours ago and they have retweeted it since then. That's something, but cell service would be even better ;-)

• 
  Shatakshi (@Shataks73352782) reported 17 minutes ago

  @FidoSolutions @Fidomobile It is hard for all of the fido users. Please provide update. As Not only I all the fido customers are facing problem. I had an phone interview today. Due to the network issue it couldn't happen. Kindly fix the issue as soon as possible.

• 
  Nick (@afshin8927) reported 19 minutes ago

  @Fidomobile @LidoPimienta @WitchProphet Why your service drops out for no reason? It is hours now there is no connection and. Fido closed chat, phone lines and even removed their email address from their website. The worst wireless company in the world

• 
  LifeLoveVancouver (@LifeLoveVancou1) reported 22 minutes ago

  @kingmagemtl @Fidomobile Me personally. After this I'm leaving. They can pay themselves for their phone and any breakup fees. In 30 years I never heard of nationwide wireless outage in peaceful time.

• 
  Danica Samuel (@DanicaSamuel) reported 22 minutes ago

  Fix up, please @Fidomobile.

• 
  Chey McLaren 😎🤟🏼🏳️‍🌈🇨🇦 (@AlyssaChey) reported 24 minutes ago

  @Rogers @Fidomobile the cell service has been down all day for me and everyone else that needs the phone. Be honest about the large scale problem FFS.

• 
  Sherwin Mojica (@sherwin091274) reported 24 minutes ago

  @FidoSolutions @Fidomobile Fido services still down here at niagara falls