Fido

Fido Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 05/18/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (40%)

    Internet (40%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Surrey, Burnaby, Vancouver and Langley.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Phone
CanadaBurnaby Phone
CanadaVancouver Phone
CanadaBurnaby Phone
CanadaLangley Phone
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • LoGavin Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • DebbieHellion Debbie Hellion (@DebbieHellion) reported from Vancouver, British Columbia

    Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

  • RobLeslie Rob Leslie (@RobLeslie) reported from Richmond, British Columbia

    @FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄

  • Robby_Nightmare Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported from Coquitlam, British Columbia

    @Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks

  • ianiv Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia

    @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • sbonger77 Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia

    Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

  • GiovanniTrigona Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British Columbia

    Fido has a customer service

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • oh_tola Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • RucaMend Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • chelsamander ♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British Columbia

    It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Fidomobile i cancelled my account today morning and in evening i went to store to return the modem as per agent it is not cancelled but accepted the modem. Can some please assist and on chat customer care is not able to help

  • jaynnkg Jaynnn (@jaynnkg) reported

    So @Fidomobile values new customers more than their actual customers. My dad went to their store,waited in line and the employe wouldn’t help him and told him to call Fido for help because they wouldn’t get a commission out of me. I guess loyalty isn’t important for them...

  • x_brar mehak brar (@x_brar) reported

    @Fidomobile seriousy so disappointed with fido services. I got 2 sim card from Fido on black friday. One for me and one for my brother and after a week both sim card stopped working..No service at all..and whenever i contact fido no one picks the call..

  • Jashank Jashank Parekh (@Jashank) reported

    @Fidomobile is there an internet outage in Scarborough? I don't have any connectivity since a few hours.

  • meowtek MeowTek (@meowtek) reported

    Are you a @Fidomobile user travelling overseas? You’re going to get charged roaming for every day that you have your cell turned on. Even if you turned off data roaming on your phone and never made/received a call, sent texts or used data. Yep. Fido will charge you anyway.

  • ShaneGriggs10 Shane Griggs (@ShaneGriggs10) reported

    @Fidomobile My family has been trying to deal with Fido for days! We purchased a laptop for my Deaf Brother. He has asked us to help him figure out his Fido stuff. Yet they will not speak to us and want a Deaf person to call in? This makes sense.

  • DiyaTasia DiyaTasia (@DiyaTasia) reported

    @FidoSolutions @Fidomobile It's time to expand....your internet service to Milton ...don't hesitate, just do it!

  • Richa18278517 Richa (@Richa18278517) reported

    @Fidomobile i'm very very disappointed by service, no one answered while i call on customer service. internet speed dropped gradually, took 2,3 days off. please i want someone to fix asap or i'll get other ISP. 😣😣😣😩 fido👎🏻👎🏻👎🏻

  • Craig17981815 C (@Craig17981815) reported

    @Fidomobile very disappointed being a long time customer. I have 6 lines with fido and would like to add a 7th line BYOP and can't get any of the loyalty deals on a new line which I have on my others . Guess gotta shop around to @Bell @TELUS

  • joebonka Joe Bonar (@joebonka) reported

    "Funnily" enough, after seeing some recent news about telcos clamping down on spam calls, @Fidomobile, I am getting loads more of them. Actually, LOADS more. Now I have to turn on "Silence Unknown Callers".