Fido Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Live Outage Map Near New Westminster, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 11 days ago |
|
Vancouver
|
Phone | 21 days ago |
|
Vancouver
|
Phone | 2 months ago |
|
New Westminster
|
Internet | 4 months ago |
|
New Westminster
|
Phone | 4 months ago |
|
North Vancouver
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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AP π€ (@Aslampatel) reported from Surrey, British ColumbiaOne of the worst service provider in canada @Fidomobile @FidoSolutions
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Tola π¦ (@oh_tola) reported from Vancouver, British ColumbiaOmg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile What's up with the outage??
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Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days itβs getting worse to worst. Postal code? V3V 5A2
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Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia@Fidomobile I really pissed with the service you guys provide!
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dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Karthi (@S8Karthi) reported from Surrey, British Columbia@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Karthi (@S8Karthi) reported from Surrey, British Columbia@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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Chris Gilbert π¨π¦ (@stychentyme) reported from Delta, British ColumbiaWow, very disappointed in @Fidomobile. Iβm a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. π
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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πππππππππ πππ (π€ππ/πππ£) (@misst0pia) reportedHey @Fidomobile your customer service has always been fantastic, but the path to speak to an agent on the phone has become extremely tedious, especially when I already know what I need help with & that I canβt fix it myself online. I donβt need a text with deals. I need a person.
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Ψ£Ψ¨Ω ΨΉΩΨ§Ψ¨ (@__Haitham___) reported@Fidomobile This Is a garbage deal
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Gray (@nolimit_GLB) reported@CBCVancouver @Fidomobile is the worst of the worst when it comes to mobile phone companies.
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where the money resides (@tomiwaoje2) reported@kuda_hove @Fidomobile Fido truly has some of the worst customer service Iβve ever experienced. Had to switch to Telus and so far the customer service has been pretty amazing *knock on wood*
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Darren Young (@DarrenYoung61) reported@Fidomobile I waited 3 days for a β24 hour call backβ- that never came. I called you about this, Fido. I got excuses, and a new βcaseβ opened. Waiting after another 3 days for the β24 hourβ call back. Very poor customer service...brutal.
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Nick (@nbronster) reportedHaving the absolute most stressful shopping experience with @Fidomobile, buying a phone should not be this painful. I had a better experience buying my car and today I need to call them again for the fifth time. Incompetent support team!!!
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Bridget Bemaπ₯ (@kuda_hove) reportedS/O to @Fidomobile for their terrible service. Thank you for changing my phone number the day before Christmas without informing me.
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Rohit (@Rohit55744602) reported@Fidomobile Your services are the best in terms of the way your customer service reps deal patiently with customers! π
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cm (@Crackmacs) reported from Calgary, Alberta@gfinockio @Fidomobile @koodo Yuppers. Thought about switching to their service but after talking to friends and shaw employees who have it, decided against it
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muthu raman (@msmuthu3) reported@Fidomobile Iam struck on a issue. I have fido mobile and had a temporary relief added since I went outside country .now Iam back at the airport but unable to reactivate my fido mobile again .all customer care numbers not working .please help