Fido Outage Report in Burnaby, British Columbia
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The latest reports from users having issues in Burnaby come from postal codes V5B.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (40%)
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Total Blackout (7%)
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E-mail (2%)
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Wi-fi (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver, Burnaby and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Burnaby |
Phone | |
| Surrey |
Internet | |
| Vancouver |
||
| Burnaby |
Phone | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Preeminent Foundation
(@PICEELL) reported
from
Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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chantel
(@chantelmegaffin) reported
@canadaposthelps This is the second time I’ve had issues with returning a modem to @Fidomobile, and the package that I was sending has not been scanned. I shipped this item weeks ago and am now being charged by Fido for “not returning the modem”. Where is my package.....?
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Anmol Dhariwal
(@anmoldhariwal1) reported
@Fidomobile When I complained about it to customer service, the first guy hung up the call.. i called the second time and spoke to someone that I was tricked and a fraud was committed with me, he said he cannot do anything #FraudFido
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Gurpyar Brar
(@gurpyarbrar0001) reported
@FidoSolutions @Fidomobile could you guys please help me with a problem that I am in regarding the loyalty offer that I got today. Apparently the customer service via phone couldn’t help me in any way. #disappointed #fido #CustomerService
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A✨
(@AmiraElrafie) reported
Worst cellphone company is @Fidomobile The app never opens, it lags for days literally, somehow I used a GB of data in 5 mins without even opening an app and so on...
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Dr. Tam Brisibe
(@GoodieTam) reported
@FidoSolutions Oh yes, a lot happened and it is just sad to get such horrible treatment from @Fidomobile customer service.
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_vini
(@vinitonini) reported
@Fidomobile Now he stopped answering me. Really? I really believe this is not how you regularly deal with your clients. Can I get some help, please?
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???
(@rotluuuu) reported
@Fidomobile suck my entire **** stop charging me for an account that’s suspended I’m poor in ur currency so **** OFF!!!!!!!!
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Amanda
(@Amandella26) reported
If you are thinking of changing your cell phone provider and are considering signing an agreement with @Fidomobile , DON’T! They are the absolute worst.
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Dr. Tam Brisibe
(@GoodieTam) reported
I can confirm that @Fidomobile customer service is horrible.
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Jasbir singh
(@jasbir248) reported
@Fidomobile @CRTCHearings @CCTS_CPRST worst experience with fido management, not helpful at all, manager dont know anything, refused to escalate my call to oop.