Fido Outage Report in Burnaby, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (35%)
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E-mail (7%)
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Wi-fi (5%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Burnaby, British Columbia
The most recent Fido outage reports came from the following cities: New Westminster and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Internet | |
| New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone | |
| Surrey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Rob Leslie
(@RobLeslie) reported
from
Richmond, British Columbia
@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Gav
(@oakridge604) reported
from
Burnaby, British Columbia
Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Robby🍁Nightmare🇨🇦
(@Robby_Nightmare) reported
from
Coquitlam, British Columbia
@Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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sammy
(@40Samchen) reported
@Fidomobile Could you please fix this issue to resume the internet ASAP
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Shane Griggs
(@ShaneGriggs10) reported
@Fidomobile My family has been trying to deal with Fido for days! We purchased a laptop for my Deaf Brother. He has asked us to help him figure out his Fido stuff. Yet they will not speak to us and want a Deaf person to call in? This makes sense.
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Diana Yaz
(@DFYdigital_) reported
@Fidomobile hi! Been on hold twice and the we were disconnected before o had time to speak to customer service. Can someone take my call pls? I’m on hold #3.
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Richa
(@Richa18278517) reported
@Fidomobile i'm very very disappointed by service, no one answered while i call on customer service. internet speed dropped gradually, took 2,3 days off. please i want someone to fix asap or i'll get other ISP. 😣😣😣😩 fido👎🏻👎🏻👎🏻
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Harsh Modi
(@hkmi878) reported
@Fidomobile The ambassador team also cant do anything as same as your in store person and absolute failure customer service team. I filed 7-8 complaints still no solution. You dont respect the customer while its still with you.
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Aaron Howard
(@AaronHoward9) reported
@Fidomobile I can't be the only one but I haven't been able to make or receive calls for the last 2 days. I've tried calling the customer service but 😔. Please help #service #needhelp #fixthis
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Crazy world
(@UFIIT1) reported
@Fidomobile you?. I was often calling because I couldn't use my phone to call my bank or you on your 1800 number. This is so unfair and crazy that you can do this. I was told that it was a free call, and I promise you that I only called my banks customer service line and you. I a
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Crazy world
(@UFIIT1) reported
@Fidomobile when I travel. Please check your records and you will see how many times I called your support or customer service lines in the last 6-7months. I often was placed on hold for sometimes over an hour. Please check. It was a 519.....number. How are you charging me for ca
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Cee 🏳️🌈
(@crouhana) reported
Hey @Fidomobile @FidoSolutions, when are you going to launch Esim support for Samsung galaxy S21 on Android 12? 🤔
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Sad Osama
(@OsamaUpset) reported
@Fidomobile fix this damn outage 😕