Fido

Fido Outage Report in Burnaby, British Columbia

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The latest reports from users having issues in Burnaby come from postal codes V5A.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Burnaby, British Columbia 04/25/2024 00:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnaby, British Columbia

The most recent Fido outage reports came from the following cities: Burnaby, Vancouver, Coquitlam, Richmond, Port Coquitlam, Surrey and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaBurnaby Phone
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaCoquitlam Phone
CanadaRichmond E-mail
CanadaVancouver Wi-fi

Community Discussion

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Fido Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • LoGavin Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • adrianarobl3s Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia

    @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • VakeelTau Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia

    @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

  • RucaMend Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • ianiv Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia

    @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

  • stychentyme Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

  • oh_tola Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

  • chelsamander ♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British Columbia

    It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

  • sbonger77 Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia

    Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

  • gabanitin Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • stephanuch92 🙃 (@stephanuch92) reported

    @Fidomobile Hey since my phone has not been working since last night and I pay every month for a service you provide how about a refund for the inconvenience on my next bill

  • Tiger_JY Kevin Kim (@Tiger_JY) reported

    @Fidomobile Is the cellular service down right now? When is the expected timeline to resolve the issue?

  • SpencerWallace_ Spencer Wallace (@SpencerWallace_) reported

    Hey @Fidomobile @FidoSolutions what's up with my cell service?

  • LadyKayRain LadyKay (@LadyKayRain) reported

    @Fidomobile @Rogers @RogersHelps what on earth is going on??!! I cannot make or recieve phone calls or send n receive text. Are you fixing this issue?

  • benjabs416 Ben J. A. (@benjabs416) reported

    @koodo I just left y'all for @Fidomobile AKA @Rogers and this outage is the second one since doing so. #imsorry and #imcomingback

  • harryvani Harry Potter (@harryvani) reported

    Many #fido customers are seeing that wireless cell phones and data down! @Fidomobile

  • FitzPadraig S Fitzpatrick (@FitzPadraig) reported

    @Fidomobile I’m unable to receive or make calls today. Every call ends with « call failed «. Is there an issue in Toronto with service?

  • NicoleIvanna4 Nicole (@NicoleIvanna4) reported

    @Fidomobile @Rogers Why is everyone's service down..... I rely on my data

  • BhavsarMeghna Meghna (@BhavsarMeghna) reported

    @FidoSolutions @Fidomobile Can’t find the network. Need to make calls. Please fix.

  • LisaLum61 Lisa Lum (@LisaLum61) reported

    @Fidomobile I live in Windsor. While I was sleeping I received a text saying I was roaming in the US. Now I alternate between no service and a weak T-Mobile for literally seconds. What is the issue? I have a medical condition and need my phone.