Fido Outage Report in Burnaby, British Columbia
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The latest reports from users having issues in Burnaby come from postal codes V5C.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (67%)
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Phone (19%)
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Wi-fi (9%)
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Total Blackout (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver, Surrey, Burnaby, New Westminster, Coquitlam, North Vancouver and Richmond.
City | Problem Type | Report Time |
---|---|---|
Vancouver | Phone | |
Vancouver | Phone | |
Surrey | Phone | |
Surrey | Internet | |
Surrey | TV | |
Burnaby | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Feroz Khan
(@FerozKh08656482) reported
@Fidomobile pathetic service guys stay away from fido mobile these are rip offs you wouldnt even know how your bill is so high.moreover nasty customer service
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Sheena Mahmood
(@SheenaMahmood) reported
@Fidomobile hi, my phone network is not working properly. Can you please tell me why? Thanks in advance.
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Dj Staz
(@197rosemont) reported
@Fidomobile Hi Fido, Is it normal that i have to call 11 times YES 11 times (20 hours of my time lost over the phone and Chat) to have an issue That no agent is able to solve, No Mananger calls me back when i requested it ..?
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JoshKorn
(@JoshKorn) reported
Thank you, @Fidomobile, for showing me just how much you value customer privacy. You gave my number to your own cold callers so they could try to find out who my ISP is. If you even think about doing that again, I'll take my business elsewhere, IN MINUTES FLAT.
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Shasha
(@sharrliu) reported
@Fidomobile just found out I’ve been paying more than everybody else for the same phone plan for I don’t know how many months. I guess this is what I get for being your customer for 8 years. Byeeee
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Chantel Crockett
(@ccTILLY) reported
.@Fidomobile your customer service is appallingly awful. Between my husband I we have spoken to 6 representatives today to resolve a mistake YOU MADE! One of them was helpful, but couldnt correct the mistake. Now we can only speak to a manager in 24 hours.
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A✨
(@AmiraElrafie) reported
Worst cellphone company is @Fidomobile The app never opens, it lags for days literally, somehow I used a GB of data in 5 mins without even opening an app and so on...
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itsonlyme
(@DLY_Com) reported
Never doing business with @Fidomobile again. Crappy company with unhelpful customer service. I don’t believe they appreciate your business anyways. Stick with Bell.
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Tony
(@Tony14236731) reported
@Fidomobile a few minutes I talked with one agent but switch to other agent, I need fill up my information again, but is terrible for all customers.
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jchen
(@Cy888Jchen) reported
@Fidomobile @pramodsmvdu What that about my cancel service request?