Fido Outage Report in Burnaby, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (27%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Live Outage Map Near Burnaby, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| New Westminster |
Internet | |
| New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Preeminent Foundation
(@PICEELL) reported
from
Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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NotSorry
(@_n0ts0rry_) reported
@GlobeTrekker787 @FidoSolutions @Fidomobile My sister has a rogers account and her phone is working fine. MY fido cell was working this morning. A new outage occurred this afternoon. But good news fido says services are restored so I must be fine right??
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NotSorry
(@_n0ts0rry_) reported
@GlobeTrekker787 @FidoSolutions @Fidomobile I have no service in Clarington. Ontario. And getting really pissed off that they only have automated messages saying service is restored so there's no way I can tell them it actually isn't.
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frodfethi 🇺🇦 #slavaukraine
(@nasibim_I) reported
@FidoSolutions @Fidomobile No wifi for 48 hours. No update for 24 hours. Not working call center. Not taking amy complaint serious… First thing in the morning i am cancelling my wifi. Bye…
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ededwee
(@weeweewong) reported
@Fidomobile My mobile service is still not restored (Vancouver BC). It’s been over 2 days without signal. Everyone I know got their service back 24 hours ago. I’m better off porting my number out than hoping my service would be restored at an unknown time.
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cmonlinda
(@cmonlinda) reported
Hey @Fidomobile I had no data (and unable to make phone calls) on Day 1 and on Day 2, I have very poor data roaming (at best). I hope I get my 2 days of data roaming credited.
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Cam
(@camcraig) reported
@Fidomobile my mobile service is still out for the second day. Restarted phone. Nothing works. Downtown London. Fix it.
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Walter Concrete
(@MetcalfeGord) reported
@FidoSolutions @Fidomobile Not a problem for me because I STILL CANNOT SEND OR RECIVE TEXT MESSAGES AFTER 48 HOURS! I get it, the west coast is your lowest priority in the country, right?
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Patrick Brennan
(@pbrennan1985) reported
Hey @rogers and @Fidomobile it’s Friday night and I’m still without internet. No estimated time of service resuming. How much profit did you make last year?
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Swanand Patil
(@Swanandspatil) reported
@Fidomobile Has your home internet service resumed or we are still left out since 48 hours??? I am not able to use my Wifi still. The modem just shows green light but nothing is working. #Outage #Rogers #fidodown
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Rivenblade (WrestleVibes YT)
(@Rivenblade2) reported
Hi, @Fidomobile @Rogers. I still can’t receive texts or calls by the looks of things. A couple of my online accounts have two-step verification, and I haven’t been able to log in to any of them since this outage started. Just tried again, and still nothing.