Fido Outage Report in Burnaby, British Columbia

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Burnaby, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	16 days ago
Vancouver	Phone	25 days ago
Vancouver	Phone	2 months ago
New Westminster	Internet	4 months ago
New Westminster	Phone	4 months ago
North Vancouver	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

• 
  Paul E. Marquis (@RiskManagerCa) reported 56 seconds ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

• 
  AP 🤘 (@Aslampatel) reported 3 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

• 
  nah nah natalie 🦇 (@NahNahNahtahlee) reported 5 minutes ago from Vancouver, British Columbia

  Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 8 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Haig Sakouyan (@haigtweets) reported 8 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  Jeanne (@Meanchef) reported 13 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  Nitin Gaba #FSDBetaCanada (@gabanitin) reported 16 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

• 
  Ianiv Schweber (@ianiv) reported 21 minutes ago from North Vancouver, British Columbia

  @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

• 
  Karthi (@S8Karthi) reported 22 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  Shamim Abbassi (@ShamimAbbassi) reported 23 minutes ago from Vancouver, British Columbia

  @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

• 
  Tola 🦄 (@oh_tola) reported 25 minutes ago from Vancouver, British Columbia

  Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

• 
  Jeanne (@Meanchef) reported 28 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Ruan Mendes (@RucaMend) reported 33 minutes ago from Vancouver, British Columbia

  @Fidomobile I really pissed with the service you guys provide!

• 
  Karthi (@S8Karthi) reported 33 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

• 
  dezi.rulzz (@chandigarhian26) reported 39 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Shan Cajucom (@123shinshan) reported 39 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Adriana Robles (@adrianarobl3s) reported 42 minutes ago from Vancouver, British Columbia

  @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

• 
  Vakeel Tau (@VakeelTau) reported 46 minutes ago from Vancouver, British Columbia

  @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

• 
  dezi.rulzz (@chandigarhian26) reported 55 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Haig Sakouyan (@haigtweets) reported 55 minutes ago from North Vancouver, British Columbia

  @Fidomobile What's up with the outage??

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tai Bido (@teebido) reported 4 minutes ago

  @Fidomobile @Rogers what is going on with the network, calls are not connecting #fidodown

• 
  🙃 (@stephanuch92) reported 4 minutes ago

  @iibusii @judes1487 @Fidomobile Nope not working for me

• 
  his;foul’temptress (@theoneandonly96) reported 6 minutes ago

  @judes1487 @Fidomobile This tweet was 7 hours ago and I still do not have any service at all. Come on @Fidomobile why do we pay so much money when our phones hardly ever work??

• 
  Luis R. Zuniga (@luisrzuniga) reported 6 minutes ago

  @judes1487 @Fidomobile Not working for me 8:17 am.

• 
  Manu Yoganand (@manuyoganand) reported 10 minutes ago

  @Fidomobile Is there a mobile network outage in parts of Mississauga?

• 
  AD (@royce_rebs) reported 12 minutes ago

  @Fidomobile cmon guys fix this issue already. Over 7 hours now.

• 
  Judes Dickey (@judes_dickey) reported 14 minutes ago

  @Fidomobile Is the network down in Montreal? I cannot maqke or receive calls, and have spoken to a few other fido users that are having the same problem.

• 
  Canadagraphs (@canadagraphs) reported 14 minutes ago

  @joshjimenez_ @Rogers @Fidomobile It is a nation wide issue they are having, into at least hour 6, and they still ahvent even publicly acknowledged it yet.

• 
  Robby🖤 (@Electric_robby) reported 16 minutes ago

  @Fidomobile hey wake up ur services are down been down since 1am

• 
  David Hernandez (@el_mariachito) reported 17 minutes ago

  Why fido signal is down? @Fidomobile