Fido outages and service status in Coquitlam, British Columbia
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- Fido generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British ColumbiaFido has a customer service
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♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British ColumbiaIt should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British ColumbiaWow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Preeminent Foundation (@PICEELL) reported from Burnaby, British Columbia@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported from Coquitlam, British Columbia@Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks
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Gav (@oakridge604) reported from Burnaby, British ColumbiaApparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Schira (@lschira) reported@FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP
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💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reportedWhoever's idea it was to get rid of customer service and have chatbots pretend to attend to customer needs is an idiot of the highest order. Seriously! How can you need someone for help but get no one except to schedule a stupid call back which you barely receive. @Fidomobile
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Rizwan Mohamed (@riz_mohamed) reported@FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService
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Evan (@evanoftheyukon) reported@Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)
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M (@tvinbnwv) reported@Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!
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Arosha liny (@shalini_aro) reported@FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!