Fido Outage Report in King City, Ontario

So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

@Fidomobile What about the old customer? 😔

Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

@Fidomobile Managed to replace it. Hope it'll help.

@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

@Fidomobile What about the current customer? Can I get this deal?

@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

@Fidomobile fix ur dumbass website, or else...

@Fidomobile since 5 am this morning I am being inundated with CRA spam calls on my phone. I am on the do not call list! How the eff do I report this problem

@Fidomobile guys your home Internet service wait times are atrocious! Some of us are stuck at home in quarantine. We cant spend time standing outside making calls if we need assistance. And the phone signals in basement homes are not great!

@Fidomobile @FidoSolutions Getting service unavailable when trying to log into my account… please assist

Watching these @Fidomobile now arriving to open the store… I don’t think I should get their service anymore.

@Fidomobile is there an email for customer support?

If it's one company that will hang you out to dry, it's @Fidomobile. Do not, and I repeat, DO NOT expect them to have your back as the customer. You'll play yourself immensly.

@Fidomobile Not able to log into my account to pay my bill.... ever since the new version of the app came out. Website is also not working

@Fidomobile my phone data is not working it’s only going on 3G and not working I resettled network stettings and eveyrthing

@Fidomobile, I've spent over an hour trying to get a situation resolved and all I'm hearing is "I do apologize..." and gaslighting abiut the situation. After 1 hr+ a "supervisor" hung up on me. Why does your customer service suck so damn bad lately?