Fido outages and service status in Maple Ridge, British Columbia

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

• 
  dezi.rulzz (@chandigarhian26) reported 13 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  AP 🤘 (@Aslampatel) reported 14 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

• 
  dezi.rulzz (@chandigarhian26) reported 22 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Karthi (@S8Karthi) reported 31 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

• 
  Karthi (@S8Karthi) reported 45 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported 45 minutes ago from Coquitlam, British Columbia

  @Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B-rantone (@_Brantone) reported 5 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Nasser Lalji (@nasser_lalji) reported 7 minutes ago

  I need to cancel a line @Fidomobile

• 
  Benn Prend (@BenPrendergast) reported 9 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Lychee_coffee 🍁🦝 (@lychee4869) reported 10 minutes ago

  @FidoSolutions @Fidomobile Hi, I need to change a basic talk & text plan due to leaving Canada for a long time, but I couldn't find any downgrade plan on mobile plan pages. No complaint email provided, asked Jack bot nothing changed. Please help, otherwise suspend your line 😡

• 
  Philomena Gunk (@macaghalla) reported 16 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Kudzie Chasosa (@chasosak) reported 17 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks

• 
  Angela F. (@RRCCowner) reported 18 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  . (@pxpfir) reported 18 minutes ago

  Looks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.

• 
  cali dreamer (@cali_dreamer12) reported 21 minutes ago

  @Fidomobile your customer service is the worst

• 
  Caitlin (@caitlinjannelle) reported 24 minutes ago

  @Fidomobile I have been a customer for almost twenty years, but the quality of your service and customer service have declined so dramatically that I’ll be cancelling my plan in three months’ time, once my device is paid off. Good riddance.